26 to 50 of 156 User Research Jobs

across the business with senior stakeholders Owning, defining, planning and communicating new product features, roadmaps, product backlog and success metrics. Understand markets, competition and user requirements in depth to identify market opportunities, new feature requirements, and build business cases. Empathising with users, conducting user research, and translating … user insights into actionable product improvements as part of requirement collection initiatives. Identify problems, analyse root causes, and develop creative solutions to drive commercial success of the product and feature delivery: increase revenue, reduce sales cycles and reduce manual work owned by the client facing teams. Being goal-oriented … focusing on outcomes: owning usage, retention and P&L. management: collaborating with senior management, customer facing teams, engineering and user experience teams, negotiating priorities, and providing clear direction. with Sales, Customer Success & Marketing to drive forward the feature launch and grow its impact on company revenue. Gathering, analysing and more »

We’re looking for a highly skilled Customer Experience (CX) Researcher to help optimise our end-to-end user experience, from seeing an advert, joining our programmes, using our app to offboarding - and everything in between! Summary This is an exciting role for someone who thrives in fast-paced … ratings, as well as our Net Promoter Score (NPS). Develop a comprehensive understanding of patient and customer needs, preferences and behaviours (personas) through user research, feedback analysis and usability testing to inform product and marketing enhancement. Utilise both qualitative and quantitative data to generate insights. Conduct market … research and analysis to identify market trends, customer needs and competitive insights. Gather customer feedback by arranging surveys and sourcing online reviews. Analyse customer reviews, complaints and feedback to identify opportunities and areas for improvement. Use existing member and prospect data to identify drop-off-points in the journey. more »

the world critically. We are seeking a talented Senior UX Designer to join our team. The ideal candidate will be responsible for leading the user experience design process, creating intuitive and engaging digital experiences. You will collaborate with cross-functional teams to understand user needs, design user … flows, and create wireframes and prototypes. If you are interested, please email your CV and portfolio to genie.shi@socrates.com What Will You Do? Conduct user research to understand user needs, behaviors, and motivations. Create wireframes, prototypes, and design mockups that effectively communicate interaction and design ideas. Collaborate … with product managers, developers, and other stakeholders to ensure design integrity and user satisfaction. Advocate for user-centered design principles and best practices within the organization. Mentor and guide junior designers to foster a culture of design excellence. What Are We Looking For? Bachelor's or Master's more »

Workstream ensuring that users are involved in transformation and design and deliver improved corporate services that meet their needs. The Accessibility Workstream brings together user research, service design and content design skillsets with technical accessibility expertise. The mission is to deliver solutions that are accessible. Good content design … to support more junior members of staff. Strategic thinking Create and implement content strategies and processes, balancing the business objectives and needs of users. User focus Work within a multidisciplinary team to shape and record design decisions and design debt across complex user journeys, creating and advocating for … including users who are disabled, neurodiverse or use assistive technology. Set performance measures for content to evidence how the design meets accessibility regulations and user needs, and in turn supports business objectives. User-centred content design Use data, research and evidence to plan, write, design and edit more »

Meijer, Procter & Gamble, and Metro. The ideal candidate will be someone who has worked in a complex problem space and is comfortable conducting discovery research (starting with a broad problem statement) and then running through multiple iterations to deliver a high fidelity solution. This is a hybrid role with … days a week in their office in Hammersmith. The main focus of this role includes: Crafting products into seamless, purposeful experiences, always placing user needs and business objectives at the forefront. Operating within an agile, global framework and collaborating with designers, engineers, data scientists, and product managers to tackle … challenges in inventive ways. You'll assist the Product Design Principal and Product Design Manager in establishing standards and guidelines across design and research You'll steer their engineering teams in executing the envisioned experience, To be successful in this role you will need: Proficiency in user experience more »

UX Designer User Experience Designer | Design tools | User Research | Wireframing & Prototyping Role We're looking for a passionate UX Designer who will want to work with tech for good business. This organisation build SaaS products that change peoples lives for the better saving you so much time … journeys where over a million people use the product/software. You'll also have a fantastic amount of autonomy to work with the research team and look under the hood to understand how to solve these problems. You will have a fantastically supportive design team surrounding You will more »

for a UX Lead to join their incredible team. The Role: As the UX Lead , you will be responsible for managing end-to-end user experience projects and the running of workshops. You will be the focal point for User Research, focusing on online analytics, a/… have 5-8 years experience within UX Design. This includes 2-4 years experience within a leadership role. Skillset: Strong senior leader with strong User-Centred Design Experience Understanding of User Testing Methodologies: Qual & Quant, Face to face & Remote Advanced experience with wireframing, visual design & prototyping tools (Figma more »

Their insights are unrivalled and now they are looking for a UX designer to help make the portal where businesses source the information as user friendly and intuitive as possible. What they need - A UX specialist who has experience redesigning existing products, spotting the quick win opportunities as well … as longer term design opportunities to enhance the customer journey Someone who's confident conducting user research, who can lead interviews with customers as well as present back their findings and recommendations to the senior leadership team A digital native who puts the customer at the heart of … complexities of how customers use the data & insights the business provides to make strong UX design recommendations Conducting, interpreting and reporting back on usability research & testing, transforming those insights Implementing UX best practice in design processes to drive site enhancements across the business Collaborating with technical teams as well more »

and testing processes (often with partners) to ensure product performance meets or exceeds customer expectations. Champion a customer-centric approach by gathering insights, conducting user research, and analyzing market trends to inform product decisions. Work closely with stakeholders to communicate product updates, gather feedback, and iterate on product more »

as a core part of your current role, is a requirement. Requirements: Highly proficient in performance marketing Understands customer buying psychology Highly competent in user research Talented at creative brief and script writing Experience with high-growth DTC brands 3-5+ years of industry experience Deep interest more »

a hybrid of working at home and in the office. Responsibilities: - Perform accessibility audits of new digital systems - Manage and prioritise delivery of accessibility research, using appropriate methods for different life cycle phases and situations, including lab and field-based usability testing, interviews, surveys, contextual inquiry and technical evaluations. … accessibility and inclusion by design by providing guidance on existing methods and tools and creating new tools to help teams. - Develop accessible and inclusive research methods to support broader participation in the design of government services and user research activities. - Contribute to coordinating and monitoring accessibility compliance … insights effectively in such a way as to stimulate conversation and collaboration. - Confident and dynamic communicator with the personal impact to thrive in a user-centric environment, able to listen to the needs of stakeholders and interpret and explain complex information. If you would like to hear more about more »

ACCESSIBILITY LEAD - INITIAL 6 months - INSIDE IR35 Loriens leading Public Sector Client is looking for a highly experienced Accessibility lead with strong knowledge of User-Centred Design. Essential Skills: - Experience working at a lead level in a digital setting. Designing and delivering a wide range of accessibility and inclusive … insights effectively in such a way as to stimulate conversation and collaboration. - Confident and dynamic communicator with the personal impact to thrive in a user-centric environment, able to listen to the needs of stakeholders and interpret & explain complex information. Main Duties of this role Perform accessibility audits of … new digital systems Manage and prioritise delivery of accessibility research, using appropriate methods for different life cycle phases and situations, including lab and field based usability testing, interviews, surveys, contextual inquiry and technical evaluations. Provide advice and training to improve capability in our delivery teams in the creation of more »

for a Web Analyst to join the team! As a Web Analyst, you will be using data to develop an in-depth understanding into user behaviors, and how the interact across different products and pages on-site and in the app. Your insights will be used to drive digital … and product strategy, optimize the journey, increase conversion, and enhance the user experience. Role & Responsibilities: Utilising data from a variety of sources and tools to analyses and deliver insight and understand trends to do with web traffic, user behaviours Work in collaboration with Data Scientists and Customer Analysts … a hollisitci view of product and customer insights Support E-commerce team with A/B test analysis and driving the CRO roapmap Conduct user research to support data analysis and feed insights into the UX teams to support a new website build Integration of customer satisfaction surveys more »

digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK … artefacts such as personas, service maps and wireframes. Lead on design workshops and design sprints with the team, senior stakeholders and users Work with user researchers as part of a multi-disciplinary team to create designs based on research that meet user need Rapidly design and test … the UK public sector including using the GOV.UK design system, working to GDS standards and passing Service Standard Assessments You have strong experience in user-centred design, from concept to delivery You are experienced in rapid paper and digital prototyping, work closely with developers and understand security, accessibility, version more »

line with agreed deadlines. This role will also require you to roll up your sleeves and take a lead on the creation of new user journeys across HomeServe UKs digital assets, producing insight and data driven wireframes, prototypes and digital UI designs in line with best practice digital standards … including web accessibility and brand guidelines. PRINCIPLE ACCOUNTABILITIES Responsible for ensuring all user journey requirements across our digital capability and multiple teams are delivered on time, backed up by insight and meeting the needs of the brief Proactively identify issues and opportunities, using insights such as GA, Hotjar, and … competitor websites, and feed these into the design backlog Design meaningful, user led experiences across all HomeServe digital channels, using insights from user research, CRO testing, GA analysis and wider insight projects Manage all usability testing work, being the point of contact internally and for agency partners more »

. dentsu was founded over 120 years ago and proudly counts nearly 72,000 employees around the world. Job Description You have a strong research background, with experience in the full range of User research and design methods and the ability to translate research findings into … portfolio examples to demonstrate your expertise. We hope to find a researcher with strong experience in regulated products as well as experimentation and ideation user research work. What really excites you is problem-solving and the opportunity to deliver innovative technology that carries real value for users. You … collaboration with others, actively seeking input from colleagues and valuing a multidisciplinary team over hierarchy. You will be passionate about the value of integrating user insights into the design process of a service, channeling your energy and enthusiasm to ensure that quality user research is both carried more »

tactical design work to deliver solutions to known problems. They also mentor junior designers and contribute to timeboxed improvement initiatives, bringing their expertise in user research and data analysis to play a strategic role in the design process. Duties and Responsibilities Tactical Design Execution: Use design tools such … Collaborate with product teams to drive discreet design projects independently, focusing on tactical design work and delivering solutions to known problems Apply expertise in user research and data analysis to play a strategic role in the design process and ensure designs align with client visions and UX strategy … and receive positive performance reviews Practice Improvement: Number of departmental practice improvement initiatives contributed to or led by the Senior UX/UI Designer User Research and Data Analysis: Number of user research and data analysis projects completed by the Senior UX/UI Designer Average more »

User Researcher! Permanent role! Paying up to £55,000 per annum Remote Role with occasional client visits! On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of … their public sector clients. It is essential you have GDS experience. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users’ problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use more »

Why this role? As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users … problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such … as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis more »

Why this role? As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users … problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such … as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis more »

with business goals and market positioning. • Collaborate with cross-functional teams including Design, Engineering, Sales, Marketing, and Customer Service to deliver innovative solutions. • Understand user needs and market trends to enhance product user flows and contribute to strategic product differentiation. • Support technical team members by providing insights into … ensuring operational excellence. • Support the tracking of key performance indicators (KPIs), contributing to the assessment of project success and overall company growth. • Engage in user research activities to help identify customer pain points, validate hypotheses, and test product features. • Conduct user research to understand customer pain … points and utilize market trends to inform product development. • Facilitate team efficiency by grooming the product backlog and defining user stories for technical implementation. • Monitor product performance post-launch and iterate to enhance functionality. We're looking for someone who must have: • Foundational Product Management Experience: With a strong more »

opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable User Researcher who can work effectively in multidisciplinary,agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public … sector. As a User researcher,you will plan, design and carry out research activities with users that help teams get a deep understanding of the end users. This research informs policy, proposition, service, content, and interaction design so that services work well for users and achieve policy … Your portfolio will show your ability to understand users and design to meet their needs, work to relevant design standards, and effectively communicate your research findings. SC clearance/eligibility is required. Qualifications User Research and Analysis You understand the diversity of users ofservices andknow how to more »

industry-leading products for our Edinburgh based client. The perfect match The ideal candidate is experienced in designing technical web-based products, excels in user interface design, and can seamlessly integrate user research/testing with daily product commitments in a fast-paced start-up environment. Key … with Teams: Work closely with product managers and engineers to define product requirements and ensure seamless design implementation. Create and Iterate: Develop wireframes, prototypes, user flows, and design mock-ups. Iterate designs based on feedback to enhance the user experience. Develop Design Systems: Build reusable UI components and … design patterns in Figma, and curate UI guidelines for a comprehensive design system toolkit. User-Centred Design: Introduce user-centred design processes, incorporating user research, usability testing, and data analysis within product constraints. Stay Current: Keep up with industry trends, best practices, and emerging technologies in more »

clients use for the reduction of insider threat and increased security. Their product portfolio is constantly evolving, and it is important to deliver great user experience for the success of the business. In addition, they aim to expand their products’ portfolio to cater for an international market, where the … to life. Working on both new and existing products, the UX/UI Designer will work closely with a cross functional team to understand user needs, conduct user research, and translate insights into innovative design solutions. Their chosen frontend technology is Reactjs and this role would be … expected to produce frontend artifacts using this technology. Key Responsibilities Conduct user research, competitor analysis, and user journey mapping to understand user needs and pain points. Design intuitive and user-friendly interfaces for enterprise-level systems, workflows, dashboards, forms, and reports. Develop high-fidelity mock more »

of data products within various workstreams in data and analytics portfolio. Your expertise in data analysis, business analysis, requirements elicitation, product management methodologies, and user engagement will be essential in delivering innovative data-driven solutions that meet the needs of our customers and drive business growth. Responsibilities: of projects … and best practices in data products and leverage this knowledge to drive innovation and maintain a competitive edge. for customers by gathering feedback, conducting user research, and incorporating user-centric design principles into product development processes. Requirements: or Master's degree in Computer Science, Data Science, Business … all levels of the organization. track record of successfully launching and managing data products or data-driven solutions in a fast-paced environment. with user research methodologies, usability testing, and user-centered design principles. to prioritize tasks, manage multiple projects simultaneously, and work in a dynamic and more »