2nd Line Support Engineer
Maidstone, Kent, South East, United Kingdom
Pearson Whiffin Recruitment Ltd
in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring … for issue resolution and pro-active maintenance Out-of-hours and/or on-call working is periodically required Administering and supporting the customers infrastructure Planning and recommending enhancements to ensure that IT capacity meets current and future business requirements in a cost-effective manner Customer site visits Complete … Experience: Excellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clustering Good knowledge of Hyper-V and VMware ESX Experience managing Azure, primarily Virtual Machine Infrastructure Strong knowledge of Microsoft Exchange Server and Office 365 including Sharepoint and AzureAD. Strong knowledge more »
Employment Type: Permanent
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