team, where you'll play a pivotal role in shaping the future of our business. In this role, you'll provide senior-level IT infrastructure and systems engineering support, specializing in design and implementation for clients of our Managed Services Provider and Consultancy. You'll serve as the final … and software issues. Serve as a technical mentor for team members, fostering their growth and skills enhancement. Provide technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Take ownership of assigned incidents and oversee them through to resolution. Deliver exceptional customer … Services, Certificate Services, ADFS, and PowerShell. Experience in advanced Exchange (2016, 2019) installation, configuration, and troubleshooting. Expertise in virtualization configuration and troubleshooting (HyperV/VMware). Strong firewall troubleshooting skills across mainstream products. Proficiency in network management including TCP/IP, L3 routing, VLAN management, and LAN/WAN. more »
effectively with both customers and account managers, and demonstrating a passion for IT and exceptional customer service. This role entails providing senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and Consultancy. It serves as the final escalation point for … Acting as a technical leader for support issues, training and advising team members to enhance their skills. Offering technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Taking ownership of assigned incidents and managing them to resolution. Delivering exceptional customer service … Active Directory Services, Group Policy, Windows Terminal Services, PowerShell, etc. Advanced Exchange (2016, 2019) installation, configuration, and troubleshooting Virtualization configuration and troubleshooting (HyperV/VMware) Firewall troubleshooting across mainstream products Network Management skills including TCP/IP, L3 routing, VLAN management, and LAN/WAN SQL Server troubleshooting experience more »
connect and transform health and care outcomes for all. The Team The Technical Operations (Managed Service) is responsible for the technical delivery, ensuring enterprise infrastructure is provisioned, deployed, and supported to meet business requirements. We are undergoing an exciting transformation as we transition to a cloud-first approach. This … and talented individual to collaborate with fellow engineers in the Technical Operations Team. You will deploy, maintain, and support both internal and customer technical infrastructure, ensuring the successful delivery of technical project requirements and maintain SLAs for our live customers. The successful candidate will be provided with on-the … Liverpool Office. Responsibilities: Provision of 3rd line Technical Support to Internal and External Customers. Azure Management (VMs, NSG Rules, Storage Accounts etc.) Deploy Technical Infrastructure & prerequisites to support both Managed & Hosted services and company software deployments. Advanced troubleshooting and proactive support Hardware and Software patching & Firmware Upgrades AD/ more »
who has experience working at this level. The successful candidate will be responsible for providing technical assistance to clients covering IT Support, Networking and Infrastructure using Microsoft packages, AD, email management, hardware & software support. Responsibilities: Responding to queries either in person, email or over the phone Managing tickets, resolving … requirements: Knowledge of basic networking including understanding of TCP/IP, DNS, DHCP, WAN/LAN Office 365 Administration Antivirus/Security platforms Virtualisation - VMWare or Hyper-V Windows Operating Systems and Server support Excellent diagnostic and problem solving skills Good communication skills Ability to work well in a more »
Our Managed Service Team oversees the technical delivery, ensuring that enterprise infrastructure is provisioned, deployed, and supported to meet business needs. We are currently undergoing an exciting transformation as we transition to a cloud-first approach. This strategic change demonstrates our dedication to remaining at the forefront of technology … evening and night shifts, as well as weekends. Duties and Responsibilities: Provisioning of 2nd line Technical Support to Internal and External Customers Deploying Technical Infrastructure & prerequisites to support both Managed & Hosted services and company software deployments Conducting Hardware & Software patching & Firmware Upgrades Managing VMware patching & Upgrades Overseeing AD … workload to meet agreed timescales and work effectively under pressure Well-developed presentation skills Team player attitude Experience in following technologies will be advantageous: VMWare vSphere Nutanix HCI Microsoft Azure Veeam PowerShell more »
