user accounts, groups and containers Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner) Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting Desktop and browser security components: including site …/v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer ...