customer relationships within a service management type role. '€¢Sound technical knowledge and understanding of IT/Network/Communications services including WAN/LAN, VoIP, Ethernet, ADSL/SDSL, Security, MPLS networks. '€¢Intermediate level working knowledge of Microsoft Excel. '€¢Ability to work well in a high-pressure environment, whilst maintaining more »
Scripting and PowerShell Microsoft Exchange O365 & Azure Switch, router & firewall knowledge, ideally using Fortinet including VLANs, VPN’s, TCP/IP, network troubleshooting and VoIP support and configuration. Knowledge of disaster recovery and business continuity planning Ability to work independently and as part of a team, with strong leadership skills more »
as user management, software installations, and system updates. Troubleshoot network connectivity issues, including LAN, WAN, and VPN configurations. Support and maintain phone systems, including VoIP setups and traditional PBX systems. Document and escalate complex technical issues to senior engineers or third-party vendors when necessary. Proactively identify opportunities for system … and Active Directory management. Solid understanding of networking principles, including TCP/IP, DNS, DHCP, and VPN technologies. Familiarity with phone systems, such as VoIP and PBX setups would be advantageous Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Proven problem more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Formal Training & Career Progression
