SUITE 29. 7TH FLOOR, 63- 66 HATTON GARDEN, LONDON, England Hybrid / WFH Options
INSTANT ON IT LTD
the status and progress of tasks and update tickets Ensure the customer is satisfied with the resolution by placing a confirmation call Assisting with Windows and MAC hardware installations and configurations Work alongside other engineers to deliver top tier technical support, ensuring all steps and information is logged in more »
1 Grimbald Crag Cl, Knaresborough, North Yorkshire, England Hybrid / WFH Options
TSYS
to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. There may more »
responsibilities: Providing the initial point of contact for client calls to our IT helpdesk Triage of client incidents to decide appropriate escalation methods Basic windows or mac troubleshooting Providing changes to Microsoft 365 such as client name/job title changes Occasional site visits including PC/monitor moves … to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of more »
checks and support of all internal and third-party systems. Provision of second line desktop/server support in a mixed technology environment of Windows & Mac. Research, resolve, and respond to all customer support queries/issues received via phone, email, or ticketing system. Maintain an organised daily structure … Closing Date Monday, 20th May 2024 Start Date Monday, 27th May 2024 Desired Skills Communication skills Customer care skills Microsoft Client Server solutions Windows Server Active Directory DHCP & DNS Experience troubleshooting Microsoft365 Willingness to learn Self motivated Able to prioritise tasks Time management skills Friendly and professional A methodical more »
