IT Support - Weekend Required
Sittingbourne, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Tribeca Technology Group
ll be responsible for: * Desktop and laptop fixes * Supporting users remotely and over the phone * Monitoring client networks * Troubleshooting and fixing issues with both Windows and Mac OS * Managing active directory and group policy * Liaising with third party support teams, such as Sage and Bloomberg * Completing checks on vital … systems. In your daily role, you’ll gain exposure to tools and systems within the O365 ecosystem, Windows Servers, networking equipment and much more. We promise there will be plenty of opportunities to learn, and our internal trainer will fill in any gaps. If you're still hungry for … and maintaining good relationships with users. That means a happier day for you. *To qualify for this position, you will need experience supporting Microsoft Windows and active directory and Office 365 (Admin centre, Exchange, Licensing etc)* Your success will be defined by KPIs focused on: * Ticket stats e.g. first more »
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