their full potential Duties · Provide Remote/Onsite 1st Line support to clients relating to their *core technologies - Microsoft 365, SharePoint, MS Desktop (Windows10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory · First point of contact for support … calls · Installation work of *core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory · Achieve both personal and team Golden KPIs targets such as customer satisfaction · Working in order of SLA and priority of … and passionate about technology · Good problem solving skills · 1st Line level Experience with most of our *core technologies: Microsoft 365, SharePoint, MS Desktop (Windows10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits · 25 days holiday · Your Birthday more »
of a AD user and computer management Basic knowledge of networking, WAN and LAN technologies Technical Knowledge of client and server OS’s (Windows10, Windows Server 2012, 2016, 2019) and Office applications (2013, 2016, 2019, 0365) Knowledge of backup and restore processes Experience more »
of a AD user and computer management Basic knowledge of networking, WAN and LAN technologies Technical Knowledge of client and server OS’s (Windows10, Windows Server 2012, 2016, 2019) and Office applications (2013, 2016, 2019, 0365) Knowledge of backup and restore processes Experience more »
of a AD user and computer management Basic knowledge of networking, WAN and LAN technologies Technical Knowledge of client and server OS's (Windows10, Windows Server 2012, 2016, 2019) and Office applications (2013, 2016, 2019, 0365) Knowledge of backup and restore processes Experience more »
Kent, Weavering, United Kingdom Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS 365, Windows10, VPN Passionate about IT and providing customer service Overview: £28,000-£30,000 depending on skills and experience 24 days holiday more »
