Information Technology Support Analyst
Salford, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
ShortList Recruitment Limited
Support role: Respond to incoming support requests via phone, email, or ticketing system in a timely manner. Troubleshoot and resolve issues related to Microsoft Windows operating systems, Office 365, and other Microsoft products. Install, configure, and maintain software applications and hardware components. Collaborate with second line support technicians … and certifications to enhance technical skills and knowledge. Requirements for the 1st Line Support role: Commercial experience in a similar role. Knowledge of Microsoft Windows 10, Office 365, and Active Directory. Familiarity with troubleshooting hardware, software, and network issues. Excellent communication and interpersonal skills. Ability to more »
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