Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows10/11, Windows Server 2016/2019 Active Directory, Office 365, Exchange Online, Azure VMware, Networking (TCP/IP … DHCP, VLANs) Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2nd line support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication skills Relevant IT certifications (CompTIA A+, Microsoft MCSA more »
Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows10/11, Windows Server 2016/2019 Active Directory, Office 365, Exchange Online, Azure VMware, Networking (TCP/IP … DHCP, VLANs) Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2nd line support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication skills Relevant IT certifications (CompTIA A+, Microsoft MCSA more »
IS Recapture & ORCA • Expert understanding of MSI technology, including transforms. • Document package configuration • Package defect remediation • Experience of large OS migration projects (preferably Windows 7 and Windows10) • Data Analysis and reporting skills • Good communication skills (customer facing as you may need to speak … standards, processes and best practices • Involvement in delivering large scale deployments of software, e.g. Microsoft Office • Experience of large OS migration projects (preferably windows10) • Highlight changes to processes or errors to the process owners. Maintain own process and working instruction documents • Work within the contractual … techniques • Microsoft Active Directory 2003-2016 server • Microsoft Group Policy Objects (GPOs) • Understand cloud technologies • Understand network topology • Must have packaged applications for Windows 7 and Windows10 OS platforms. • Must have experience of complex application packaging. (E.g. Autodesk, MS Office, etc.) • Software deployment more »
support solving problems to prioritise your own work loads and manage expectations and focused Technologies Knowledge and experience in the following is crucial Windows Platforms – Windows10/11, Server 2012, 2016, 2019 IT Hardware Active Directory PowerShell M365/Teams/SharePoint/ more »
Ability to work autonomously. 1st/2nd level operations experience with Application support team or service desk Experience of working to SLA's Windows experience Onsite availability Working within a Support team environment Sec Clearance SQL Awareness Analytical skills Log analysis competency Window 2016 server knowledge and above … above. Administration of 10.2 and above. Knowledge of deploying Creo Parametric/Office PDF workers. Awareness of Creo Parametric/Creoview. CREO Illustrate Windows10 OS/Windows Server OS – 2012 onwards. Must have strong Windows OS administration knowledge. Should have some more »
seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues ,Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds … staff purchase hardware and software Flexible to travel and should have Driving License Assesses functional needs determine specifications for purchases; Orders computer supplies Windows 7 & Windows10 Operating systems, MAC background, Printers troubleshooting knowledge & O365/Adobe/Skype/MS Teams troubleshooting Experience more »
seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues ,Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds … staff purchase hardware and software Flexible to travel and should have Driving License Assesses functional needs determine specifications for purchases; Orders computer supplies Windows 7 & Windows10 Operating systems, MAC background, Printers troubleshooting knowledge & O365/Adobe/Skype/MS Teams troubleshooting Experience more »
clearly to ensure understanding. Ensure the Service Desk achieves target SLAs defined by the Head of Technology Delivery & Information Security. Working knowledge of: MicrosoftWindows10 \ 11 Microsoft End Point Manager Microsoft Teams (including Teams Calling) MicrosoftWindows Server Microsoft SharePoint Microsoft Exchange Microsoftmore »
technical solutions; Strong communication and documentation skills; Good time management and prioritization skills. Excellent Technical Knowledge of: Microsoft Office 365, Microsoft Azure, VMware, Windows Server, Active Directory, Windows10, Networking. Azure Certifications desirable Location Milton Keynes Salary £50,000-£65,000 + Benefits including more »
and approachable Flexible with working hours, able to work evenings, weekends and bank holidays Available to travel abroad if required Required Experience & Certification Windows10/11 installation, deployment, administration, and 2nd/3rd line support Windows 2022/2019/2016/ more »
Administration Server builds and on premises administration; AD-DS, DNS, DHCP, Group Policy Exchange Online Administration Microsoft Azure Administration Sufficient understanding of Windows10 Operating Systems Track record in IT Support services SharePoint Online Administration Basic Networking Skills (Meraki and Ubiquiti) Intune Deployments Microsoft Defender Deployments more »
but they role will require a lot of independent learning after the training. They are looking for an all-rounder with experience in Windows Server networks, Exchange Server, on-premises and O365/Azure, DNS, DHCP, Group Policy. HyperV and SQL knowledge would be a plus. General Experience … with Windows10/11 Desktop environments and Microsoft Office. Some iOS/Android/Mac/Linux knowledge would be good . Skillset required : Server administration Solving user problems/answering queries/basic user instruction New user& application setups Day-to-day user/ more »
London, England, United Kingdom Hybrid / WFH Options
Sereno IT Support
work autonomously and use initiative, with a proactive attitude. • Good knowledge of internet security and data privacy principles is a MUST • Knowledge of Windows10/11, MacOS and Active Directory, and experience with Microsoft Azure • Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams more »
Guildford office. Key Skills Good knowledge of Microsoft applications, particularly Outlook and Teams ITIL knowledge (certification desirable) Sound troubleshooting skills Good knowledge of Windows10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience of using an Incident Management more »
Salisbury, England, United Kingdom Hybrid / WFH Options
Wilsons Solicitors LLP
on their own initiative but operate as part of the support team. The ideal candidate will have a good understanding of the following: ● Windows10 and 11 ● Microsoft Office 2016/365 ● Basic networking skills ● Good Microsoft 365 application knowledge in Word, Outlook, Excel, PowerPoint ● Any more »
Swindon, England, United Kingdom Hybrid / WFH Options
F5 Consultants
Reading office, and occasional travel to their Stoke office Salary: Up to £40,000 Eligible for SC & DV Security Clearance The Company: Founded 10 years ago, this SME partner with clients in the Defence Industry to deliver secure IT solutions. The Role: They are seeking a Field Engineer … service environments, with an awareness of ITIL best practice. Experience of build, test, and implementation of systems, along with 3PrdP line operational support Windows10/11 Office 365 suite, including Visio Software/Hardware Infrastructure Patching End User Hardware Networking Fundamentals A good understanding of more »
systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). • Proficiency in iManage document management system applications (FileSite, iManage, Work 10). • Proficiency using virtual meeting platforms (Webex, Teams and Zoom) • Knowledge of Windows 10. • Knowledge of mobile devices (iPhone, Android). • Knowledge more »
Southampton, Hampshire, South East, United Kingdom
Spectrum IT Recruitment
for progression, training opportunities, an excellent company culture and a starting salary up to £30,000 based on experience. Skill Requirements Active Directory Windows Server Windows10 Office 365 support Nice to have's Exposure to network support Prior experience in an IT support more »
Redhill, Surrey, United Kingdom Hybrid / WFH Options
aap3
/users. Broad range of technical skills is required in terms of diverse IT hardware and business applications. Sound technical knowledge of core MicrosoftWindows10/11 desktop environments, including building, troubleshooting, patching Sound technical knowledge of Windows Server 2019/2022 administration … covering 1st/2nd line support roles. Must be able to achieve Security Clearance (SC/DV). Desirable Sound technical knowledge of Windows Group Policies and Active Directory would be highly advantageous. Sound technical knowledge of any of the following: Endpoint Central, McAfee/Trellix Security, WebMarshal more »
2 Providence Place, West Bromwich, West Midlands, England
The West Bromwich Building Society
Apprenticeship. Duties will include Support and maintenance of a wide range of infrastructure and business software tools. Role Support and maintenance of Windows and Linux platforms. Support and maintenance of on premise Virtualisation Infrastructure (VMWare) & Support and maintenance of Cloud Virtualisation Infrastructure (Azure). Assist in the identification … and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux more »
Analyst to join its fantastic growing team. Ideal candidates will have the following: Proven experience in support: MS Office Suite, Office 365 and Windows10/11 Excellent interpersonal skills or prior experience in a customer service role Experience with a ticketing system (Desired) Previous more »
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Technical Prospects Ltd
practice. Ensure all necessary administration tasks are kept up-to-date. Helpdesk Support Analyst - Skills and Experience Technical Skills Installing and troubleshooting MS Windows10 and 11. Experience supporting MS Office Packages from 2016 2021 including Excel, Word, PowerPoint and Access. Experienced imaging and configuring laptops more »
/Endpoint Enrolment Power Automate and PowerShell scripting Windows Server technologies (Active Directory, DHCP, DNS) Bare metal recovery and backup procedures MicrosoftWindows10 and earlier versions Antivirus concepts and remote management tools Networking (wireless, VoIP, cabling, routing, VPN, managed networks) Skills: Excellent customer more »
skills required: Able to use own initiative Excellent communication skills Problem Solver Excellent Telephone Manner Technical Skills required Helpdesk call logging software exposure MicrosoftWindows10/11 Desktop administration Microsoft Server 2016/2019 administration Office 365 administration Microsoft AD & GPO administration VMware & virtual server more »