responding to support tickets. Day to day checks and support of all internal and third-party systems. Provision of second line desktop/server support in a mixed technology environment of Windows & Mac. Research, resolve, and respond to all customer support queries/issues received via … Available 1 Closing Date Monday, 20th May 2024 Start Date Monday, 27th May 2024 Desired Skills Communication skills Customer care skills Microsoft Client Server solutions WindowsServer Active Directory DHCP & DNS Experience troubleshooting Microsoft365 Willingness to learn Self motivated Able to prioritise tasks Time more »
99 PARK DRIVE, MILTON PARK, MILTON, ABINGDON, England
C T S GROUP LTD
Apprentice offering 1st Line Telephone & Remote Access Support to CTS Group clients. If you are looking to learn and have a passion for Windows 10 Desktop environments, WindowsServer, Microsoft Office 365 and Active directory. We want to hear from you! Role Job Description more »
Workspace) and associated applications (AWS, Azure, MS Teams, SharePoint, OneDrive etc.) • Cloud Backup (Acronis, Veeam etc.) • Virtual Environments (VMWARE, Hyper-V, VirtualBox) • MicrosoftWindows Desktop OS & Microsoft Office (All versions) • MAC OS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and … troubleshooting • Proven knowledge and troubleshooting of MicrosoftWindows Servers, Active Directory & Group Policies • Proven knowledge and troubleshooting of Microsoft SQL Server • Proven knowledge and troubleshooting of Microsoft Exchange Server • Networking, TCP/IP, Printer, Desktop, Laptop and Server Hardware troubleshooting • Upgrades, Disk more »