team members Keep customers informed of progress and set expectations whilst working to internal SLA's Maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s) Take ownership for obtaining information required to diagnose and resolve more complex problems and, where necessary, engage … including (but not limited to): - Desktop Support both MAC and Microsoft - MS Active Directory, PowerShell, WindowsServer & Hyper-V - MicrosoftWindowsServer OS - Office 365 & Exchange Server Exposure - Backup and Recovery Understanding - Windows Desktop and Application Support - LAN …/WAN (routers, switches, firewall) - Microsoft Azure knowledge - Network troubleshooting - Watchguard firewall maintenance - Windows, VMware, SBS Server, Storage Technologies - VOIP Telephony (Desirable) - MDM Knowledge (Desirable) INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. more »
Kidlington, Oxfordshire, South East, United Kingdom
Essentra PLC
new technologies/concepts as presented by business initiatives. Skills and Experience: Experience in End User Support To have a good understanding of Windows-based computer systems, enterprise connectivity, Microsoft applications across a global organisation with on-premises and cloud-based services Technical administration of Microsoft end user … Windows desktop and server (AD, DNS, DHCP), Office desktop apps, Office365. Office Audio-visual and printing Very good communication and presentation skills in written and spoken English with additional languages a bonus. Flexible and adaptable to changing business needs and processes. Confidence and presence to deal more »
backup solutions as part of a wider IT team. You'll optimize performance, implement cutting-edge backup & storage technologies, and ensure their (primarily Windows) systems are rock solid. Key Responsibilities Design and deliver robust storage solutions Protect data through advanced backup and recovery solutions Collaborate on wider infrastructure … projects (WindowsServer, Linux, cloud migrations etc.) Proactively optimise for performance and security What We're Looking For: Bachelor's in Comp Sci, IT, or similar 7+ years of IT systems experience, with a recent focus on Storage/Backups Engineering Mastery of storage technologies (SAN … etc.) Strong experience with backup and recovery soltuions (Veeam or Superna Golden Copy is a plus but not essential) Hands on experience with WindowsServer and Linux Powershell or other scripting for automation experience is a plus What Will You Get In Return? Excellent compensation + more »
training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation of support activities, solutions, and best practices. Requirements: Experience with Windows 10 and Windows 11 Proficiency in Microsoft 365 suite, including Exchange Online, SharePoint Online, and Teams administration. Understanding of PowerShell scripting - desirable … Experience with WindowsServer 2016, 2019, and newer versions. Familiarity with Microsoft Intune for mobile device management and endpoint security. Knowledge of Microsoft Azure services and administration. Experience in SharePoint administration. Ability to work with cloud-based technologies and implement best practices for scalability, security, and more »
support, resolving complex technical issues, and implementing strategic IT solutions. Key Responsibilities: Technical Support : Provide 3rd line technical support for escalated issues, including server, network, and infrastructure problems. Problem Resolution : Diagnose and resolve complex IT issues efficiently to minimize downtime and maintain productivity. Infrastructure Management : Manage and maintain … projects to enhance the company's technology capabilities. Qualifications and Skills: Proven experience in a similar level IT support role Expert knowledge of WindowsServer, Active Directory, Exchange, and other Microsoft technologies. Experience with virtualization technologies such as VMware Excellent troubleshooting skills and the ability to more »
Use application log files, SQL and other diagnostic tools and methodologies to resolve issues, including data issues, coding issues and reviewing application and Windows/SQL logs to identify the cause Liaise with Problem Management, Development and Product teams as well as Third Party subcontractors when required Replicating … and writing SQL/T-SQL queries for fixing data issues Strong 2nd line software/application support experience Experience of MicrosoftWindowsServer and applications Ability to prioritise and execute tasks Excellent time management/ownership of personal Jira queues Strong written and … Knowledge/experience of 3rd line software support Jira/Confluence knowledge Supporting external customers using remote software Experience of monitoring software/server administration more »
required Any other IM or IM Admin related tasks. Working to defined standards and procedures Knowledge and Skills Essential Strong expertise in supporting Windows based PC's and servers Previous experience working in a first line support role. Windows Desktop (Enterprise) MS Office & MS Products Google … G-Suite Desirable WindowsServer MS Exchange Firewalls (Checkpoint, PALO ALTO) Active Directory Networking Telephony IT Security Virtualisation (Vmware) MDM Platforms Mobile Phone Support (IOS & Android) Education, Qualifications or Training Essential A Qualification in IT (A+ or MCSE) Proven experience in a technical support environment Able more »
bleeding-edge technology solutions. Benefits 25 days holiday 6% pension Excellent bonus scheme - uncapped for high achievers What's Required? Demonstrable 3rd line Windowsserver support experience Virtualisation through VMWare/Hyper-V Networking experience covering routers, switches and firewalls Solid experience with Active Directory Experience more »
is accurate Required Skills: Exceptional verbal and written communication skills Exceptional customer service skills Can do attitude, and willingness to learn new skills Windows Desktop Operating Systems WindowsServer, Microsoft 365, Active Directory user administration Good time management skills Confident and assured, and able more »
software licensing and hardware inventory Liaise with third-party IT support companies and vendors Adhere to defined standards and procedures Requirements: Expertise in Windows-based PCs and servers Previous experience in a first-line support role Proficiency in Windows Desktop, MS Office, and Google G-Suite … Certification in IT (A+ or MCSE) Ability to obtain SC Clearance Desired Skills: Familiarity with WindowsServer, MS Exchange, and Active Directory Knowledge of firewalls, networking, telephony, and IT security Experience with virtualization, MDM platforms, and mobile phone support Bachelor's degree in computer science or more »
Undertaking any other IM or IM Admin related tasks. - Adhering to defined standards and procedures. Knowledge and Skills Essential - Strong expertise in supporting Windows-based PCs and servers. - Previous experience in a first-line support role. - Proficiency in Windows Desktop (Enterprise), MS Office & MS Products, and … Google G-Suite. Desirable - Familiarity with WindowsServer, MS Exchange, Firewalls (Checkpoint, PALO ALTO), Active Directory, Networking, Telephony, IT Security, Vitalisation (VMware), MDM Platforms, and Mobile Phone Support (iOS & Android). Education, Qualifications, or Training Essential - A qualification in IT (A+ or MCSE). - Proven experience more »
considered Good team player with flexible approach to working environment Experience with VMware virtualisation and ideally some Citrix knowledge Experience supporting and implementing MicrosoftWindowsServer and Microsoft SQL Supporting Microsoft Office 365 including: Email, Teams, OneDrive, SharePoint Good working knowledge of Multi-Factor Authentication Good more »
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Planet Recruitment
successfully designing, implementing, and improving IT security architecture and controls. Working technical knowledge in broad domains of IT infrastructure such as data networks, server and desktop hardware and operating systems, storage and backups, and related monitoring and management systems. Demonstrable experience of applying security controls in one or … more of the following areas: Unix/Linux Servers, Windows servers, firewalls, IDS/IPS, vulnerability management, WAF, Wi-Fi, mobile security, Data Loss Prevention, digital certificates, encryption and authentication techniques, forensics, and LAN/WANs. Solid understanding of security protocols, cryptography, authentication, authorisation, and security. Able to more »
and adhere to support SLAs Escalation point for 1st and 2nd line engineers Mentoring junior members of the team Your Skills and Experience WindowsServerMicrosoft 365, Azure and Intune Microsoft Exchange Hyper-V Networking Full driving licence Excellent communication skills both written and verbal Certifications more »
delivery team. As the successful Service Desk Engineer you will have: Experience as a ServiceDesk engineer (1st/2nd line level) supporting SMEs. WindowsServer 2016 and Windows 2019 Windows 10 Active Directory SharePoint 365 Office 365 Excellent communication and problem solving … skills Knowledge of the following: Basic Understanding and troubleshoot issues, using: MS WindowsServer 2016/2019 and Office 365 based email PC/Server Hardware; diagnose and upgrade, both hardware and firmware on PCs understanding of Raid configurations, iLO, on servers. Active Directory more »
existing and new external clients, mainly 2nd line, via their ticketing systems. Active Directory Office 365 ServiceNow Azure AD Hardware/Software Troubleshooting Windows Servers- 10/11 MS Exchange SharePoint If you are interested in the opportunity and available for immediate interviews, please apply for immediate consideration. more »