Customer Service Contracts in Accrington

Customer Service
Lancashire > Accrington

The following table provides summary statistics for contract job vacancies advertised in Accrington with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 1 - 3
Rank change year-on-year - - -2
Contract jobs citing Customer Service 1 0 1
As % of all contract jobs advertised in Accrington 100.00% - 20.00%
As % of the Processes & Methodologies category 100.00% - 25.00%
Number of daily rates quoted 0 0 1
Median daily rate (50th Percentile) - - £230
Median % change year-on-year - - +21.05%
Lancashire median daily rate £325 £135 £225
% change year-on-year +140.07% -39.83% +21.62%
Number of hourly rates quoted 1 0 0
Median hourly rate £19.18 - -
Lancashire median hourly rate £15.09 £43.00 £18.25
% change year-on-year -64.91% +135.62% +54.92%

All Process and Methodology Skills
Accrington

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Accrington with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1 0 4
As % of all contract IT jobs advertised in Accrington 100.00% - 80.00%
Number of daily rates quoted 0 0 3
10th Percentile - - -
25th Percentile - - -
Median daily rate (50th Percentile) - - £130
Median % change year-on-year - - -31.58%
75th Percentile - - £180
90th Percentile - - £210
Lancashire median daily rate £531 £523 £475
% change year-on-year +1.67% +10.00% +18.75%
Number of hourly rates quoted 1 0 0
Median hourly rate £19.18 - -
Lancashire median hourly rate £22.39 £42.50 £38.13
% change year-on-year -47.32% +11.48% +49.51%

Customer Service
Job Vacancy Trend in Accrington

Job postings citing Customer Service as a proportion of all IT jobs advertised in Accrington.

Job vacancy trend for Customer Service in Accrington

Customer Service
Contractor Daily Rate Trend in Accrington

3-month moving average daily rate quoted in jobs citing Customer Service in Accrington.

Daily rate trend for Customer Service in Accrington

Customer Service
Co-occurring Skills and Capabilities in Accrington by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Public Sector
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) ICT Analyst
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Email Filtering
1 1 (100.00%) ITIL
1 1 (100.00%) Kalman Filter
1 1 (100.00%) Mobile Device Management
1 1 (100.00%) Service Delivery
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft