The table below looks at the statistics for CRM skills in IT contracts advertised for the Basingstoke region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 22 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
Hampshire / Basingstoke
Rank 22 22 29
Rank change year-on-year
0 +7
Contract jobs citing CRM 5 12 6
As % of all contract IT jobs located in Basingstoke 2.91% 4.92% 2.69%
As % of the Processes & Methodologies category 4.31% 5.91% 3.95%
Number of daily rates quoted 0 10 4
Median daily rate - £325 £345
Median daily rate % change year-on-year
- -5.79%
UK excluding London median daily rate £401 £405 £400
% change year-on-year
-0.80% +1.12%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £31.00 £19.50 £16.50
% change year-on-year
+59.01% +18.15%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Basingstoke region.

Processes & Methodologies Category
Basingstoke
Contract IT job ads with a match in the
Processes & Methodologies category
116 203 152
As % of all contract IT jobs located in Basingstoke 67.44% 83.20% 68.16%
Number of daily rates quoted 60 119 81
Median daily rate £315 £375 £340
Median daily rate % change year-on-year
-16.00% +10.29%
90% offered a daily rate of more than £158 £221 £182
10% offered a daily rate of more than £475 £500 £450
UK excluding London median daily rate £405 £400 £393
% change year-on-year
+1.25% +1.91%
Number of hourly rates quoted 9 9 7
Median hourly rate £16.50 £15.78 £11.35
Median hourly rate % change year-on-year
+4.59% +38.98%
90% offered a hourly rate of more than £11.79 £14.58 £11.33
10% offered a hourly rate of more than £32.50 £17.50 £35.00
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

CRM
Jobs Demand Trend in Basingstoke

The demand trend of contract jobs across the Basingstoke region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Basingstoke

CRM
Daily Rate Trend in Basingstoke

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Basingstoke region.

CRM Daily Rate Trend in Basingstoke

CRM
Hourly Rate Trend in Basingstoke

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Basingstoke region.

CRM Hourly Rate Trend in Basingstoke

CRM
Top 30 Related IT Skills in Basingstoke

For the 6 months to 22 January 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Basingstoke region with a requirement for CRM.

1 9 (32.14%) Telecoms
1 9 (32.14%) Billing
2 4 (14.29%) Salesforce.com CRM
2 4 (14.29%) Salesforce.com
3 3 (10.71%) Web Services
3 3 (10.71%) ETL
3 3 (10.71%) ISEB
3 3 (10.71%) Security Cleared
3 3 (10.71%) Stakeholder Management
3 3 (10.71%) Huawei
4 2 (7.14%) ISTQB Foundation Certification
4 2 (7.14%) Continuous Improvement
4 2 (7.14%) User Acceptance Testing
4 2 (7.14%) SC Cleared
4 2 (7.14%) ITIL
4 2 (7.14%) Remedy
4 2 (7.14%) Service Management
5 1 (3.57%) Service Delivery
5 1 (3.57%) ITSM
5 1 (3.57%) SEO
5 1 (3.57%) Migration
5 1 (3.57%) BPR
5 1 (3.57%) Netcool
5 1 (3.57%) Six Sigma
5 1 (3.57%) UML
5 1 (3.57%) MS Excel
5 1 (3.57%) ERP
5 1 (3.57%) Java
5 1 (3.57%) .NET
5 1 (3.57%) Oracle

CRM
Top Related IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (3.57%) MS Excel
1 1 (3.57%) MS Office
Business Applications
1 4 (14.29%) Salesforce.com CRM
2 1 (3.57%) Remedy ITSM
Cloud Services
1 1 (3.57%) Google Analytics
Communications & Networking
1 1 (3.57%) Broadband
Database & Business Intelligence
1 1 (3.57%) Oracle BI EE
General
1 9 (32.14%) Billing
1 9 (32.14%) Telecoms
2 1 (3.57%) Marketing
Job Titles
1 13 (46.43%) Analyst
2 11 (39.29%) Service Analyst
2 11 (39.29%) Service Desk Analyst
3 10 (35.71%) Architect
4 8 (28.57%) BSS Architect
4 8 (28.57%) Solutions Architect
5 7 (25.00%) BSS Solutions Architect
6 6 (21.43%) Designer
6 6 (21.43%) Solutions Designer
7 5 (17.86%) CRM Analyst
8 4 (14.29%) CRM Architect
8 4 (14.29%) Customer Solutions Architect
9 3 (10.71%) Billing Architect
9 3 (10.71%) CRM Solutions Architect
9 3 (10.71%) Help Desk Analyst
9 3 (10.71%) OSS Architect
9 3 (10.71%) OSS Solutions Architect
9 3 (10.71%) OSS Solutions Designer
9 3 (10.71%) Telecoms Analyst
10 2 (7.14%) Billing Support
Libraries, Frameworks & Software Standards
1 3 (10.71%) Web Services
2 1 (3.57%) .NET
2 1 (3.57%) Java EE
Miscellaneous
1 1 (3.57%) CMDB
1 1 (3.57%) Copywriting
1 1 (3.57%) Frameworx
1 1 (3.57%) IPTV
1 1 (3.57%) IVR
1 1 (3.57%) STB
1 1 (3.57%) User Experience
Processes & Methodologies
1 3 (10.71%) ETL
1 3 (10.71%) Stakeholder Management
2 2 (7.14%) Continuous Improvement
2 2 (7.14%) ITIL
2 2 (7.14%) Service Management
2 2 (7.14%) User Acceptance Testing
3 1 (3.57%) Analytics
3 1 (3.57%) B2C
3 1 (3.57%) BPMN
3 1 (3.57%) BPR
3 1 (3.57%) Business Intelligence
3 1 (3.57%) Data Migration
3 1 (3.57%) Digital Content Management
3 1 (3.57%) ERP
3 1 (3.57%) Feasibility Study
3 1 (3.57%) ITIL V3
3 1 (3.57%) Process Improvement
3 1 (3.57%) Service Delivery
3 1 (3.57%) Six Sigma
3 1 (3.57%) UML
Programming Languages
1 1 (3.57%) Java
Qualifications
1 3 (10.71%) ISEB
1 3 (10.71%) Security Cleared
2 2 (7.14%) ISTQB Foundation Certification
2 2 (7.14%) SC Cleared
3 1 (3.57%) BPSS Clearance
Systems Management
1 1 (3.57%) HP Quality Center
1 1 (3.57%) Netcool
Vendors
1 4 (14.29%) Salesforce.com
2 3 (10.71%) Huawei
3 2 (7.14%) Remedy
4 1 (3.57%) BMC
4 1 (3.57%) Ericsson
4 1 (3.57%) Google
4 1 (3.57%) HP
4 1 (3.57%) IBM
4 1 (3.57%) Motorola
4 1 (3.57%) Oracle
4 1 (3.57%) Pega
4 1 (3.57%) Sitecore