The table below looks at the statistics for CRM skills in IT contracts advertised for the Basingstoke region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 28 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
Hampshire / Basingstoke
Rank 25 25 32
Rank change year-on-year
0 +7
Contract jobs citing CRM 3 12 8
As % of all contract IT jobs located in Basingstoke 1.42% 5.04% 3.64%
As % of the Processes & Methodologies category 1.95% 6.15% 5.00%
Number of daily rates quoted 0 11 5
Median daily rate - £375 £365
Median daily rate % change year-on-year
- +2.73%
UK excluding London median daily rate £415 £400 £400
% change year-on-year
+3.75% -
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £27.50 £16.70 £28.50
% change year-on-year
+64.67% -41.40%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Basingstoke region.

Processes & Methodologies Category
Basingstoke
Contract IT job ads with a match in the
Processes & Methodologies category
154 195 160
As % of all contract IT jobs located in Basingstoke 72.64% 81.93% 72.73%
Number of daily rates quoted 79 110 71
Median daily rate £325 £375 £365
Median daily rate % change year-on-year
-13.33% +2.73%
90% offered a daily rate of more than £266 £270 £180
10% offered a daily rate of more than £508 £500 £538
UK excluding London median daily rate £408 £400 £399
% change year-on-year
+2.00% +0.29%
Number of hourly rates quoted 13 5 9
Median hourly rate £16.50 £82.50 £35.00
Median hourly rate % change year-on-year
-80.00% +135.71%
90% offered a hourly rate of more than £12.69 £13.75 £11.35
10% offered a hourly rate of more than £27.50 £82.50 £42.00
UK excluding London median hourly rate £36.00 £40.00 £29.00
% change year-on-year
-10.00% +37.93%

CRM
Jobs Demand Trend in Basingstoke

The demand trend of contract jobs across the Basingstoke region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Basingstoke

CRM
Daily Rate Trend in Basingstoke

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Basingstoke region.

CRM Daily Rate Trend in Basingstoke

CRM
Hourly Rate Trend in Basingstoke

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Basingstoke region.

CRM Hourly Rate Trend in Basingstoke

CRM
Top 30 Related IT Skills in Basingstoke

For the 6 months to 28 February 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Basingstoke region with a requirement for CRM.

1 10 (37.04%) Telecoms
2 8 (29.63%) Billing
3 4 (14.81%) Stakeholder Management
3 4 (14.81%) Security Cleared
3 4 (14.81%) Service Management
3 4 (14.81%) ISEB
4 3 (11.11%) Salesforce.com CRM
4 3 (11.11%) SC Cleared
4 3 (11.11%) ERP
4 3 (11.11%) Salesforce.com
4 3 (11.11%) ITIL
4 3 (11.11%) Business Intelligence
4 3 (11.11%) Six Sigma
4 3 (11.11%) Lean Six Sigma
4 3 (11.11%) BPMN
4 3 (11.11%) Huawei
5 2 (7.41%) Web Services
5 2 (7.41%) Remedy
5 2 (7.41%) BPR
5 2 (7.41%) ITSM
5 2 (7.41%) UML
5 2 (7.41%) ETL
5 2 (7.41%) Frameworx
6 1 (3.70%) ITIL V3
6 1 (3.70%) Continuous Improvement
6 1 (3.70%) Process Improvement
6 1 (3.70%) Docker
6 1 (3.70%) LogRhythm
6 1 (3.70%) ISTQB Foundation Certification
6 1 (3.70%) IaaS

CRM
Top Related IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (3.70%) MS Excel
Business Applications
1 3 (11.11%) Salesforce.com CRM
2 1 (3.70%) Remedy ITSM
Cloud Services
1 1 (3.70%) IaaS
1 1 (3.70%) PaaS
Communications & Networking
1 1 (3.70%) Broadband
Database & Business Intelligence
1 1 (3.70%) Oracle BI EE
General
1 10 (37.04%) Telecoms
2 8 (29.63%) Billing
Job Titles
1 15 (55.56%) Analyst
2 11 (40.74%) Service Analyst
2 11 (40.74%) Service Desk Analyst
3 10 (37.04%) Architect
4 7 (25.93%) BSS Architect
4 7 (25.93%) Solutions Architect
5 6 (22.22%) BSS Solutions Architect
6 5 (18.52%) CRM Analyst
6 5 (18.52%) Designer
6 5 (18.52%) Solutions Designer
6 5 (18.52%) Telecoms Analyst
7 4 (14.81%) CRM Architect
7 4 (14.81%) Customer Solutions Architect
8 3 (11.11%) Billing Architect
8 3 (11.11%) Business Analyst
8 3 (11.11%) CRM Solutions Architect
8 3 (11.11%) Help Desk Analyst
9 2 (7.41%) Enterprise Architect
9 2 (7.41%) OSS Architect
9 2 (7.41%) Telecoms Business Analyst
Libraries, Frameworks & Software Standards
1 2 (7.41%) Web Services
2 1 (3.70%) .NET
2 1 (3.70%) Java EE
Miscellaneous
1 2 (7.41%) Frameworx
2 1 (3.70%) CMDB
2 1 (3.70%) IPTV
2 1 (3.70%) IVR
2 1 (3.70%) STB
Processes & Methodologies
1 4 (14.81%) Service Management
1 4 (14.81%) Stakeholder Management
2 3 (11.11%) BPMN
2 3 (11.11%) Business Intelligence
2 3 (11.11%) ERP
2 3 (11.11%) ITIL
2 3 (11.11%) Lean Six Sigma
2 3 (11.11%) Six Sigma
3 2 (7.41%) BPR
3 2 (7.41%) ETL
3 2 (7.41%) ITSM
3 2 (7.41%) UML
4 1 (3.70%) Continuous Improvement
4 1 (3.70%) Data Migration
4 1 (3.70%) Incident Management
4 1 (3.70%) ITIL V3
4 1 (3.70%) Migration
4 1 (3.70%) Service Delivery
4 1 (3.70%) User Acceptance Testing
4 1 (3.70%) Web Development
Programming Languages
1 1 (3.70%) Java
Qualifications
1 4 (14.81%) ISEB
1 4 (14.81%) Security Cleared
2 3 (11.11%) SC Cleared
3 1 (3.70%) BPSS Clearance
3 1 (3.70%) ISTQB Foundation Certification
System Software
1 1 (3.70%) Docker
Systems Management
1 1 (3.70%) HP Quality Center
1 1 (3.70%) Netcool
1 1 (3.70%) SCCM
1 1 (3.70%) SCOM
Vendors
1 3 (11.11%) Huawei
1 3 (11.11%) Salesforce.com
2 2 (7.41%) Remedy
3 1 (3.70%) BMC
3 1 (3.70%) Ericsson
3 1 (3.70%) HP
3 1 (3.70%) IBM
3 1 (3.70%) LogRhythm
3 1 (3.70%) Microsoft
3 1 (3.70%) Motorola
3 1 (3.70%) Oracle
3 1 (3.70%) Pega
3 1 (3.70%) Sitecore