The table below looks at the statistics for CRM skills in IT contracts advertised for the Hampshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 66 51 76
Rank change year-on-year
-15 +25
Contract jobs citing CRM 50 48 37
As % of all contract IT jobs located in Hampshire 2.29% 3.01% 2.07%
As % of the Processes & Methodologies category 3.10% 4.20% 2.78%
Number of daily rates quoted 17 31 21
Average daily rate
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£400 £425 £360
Average daily rate % change year-on-year
-5.88% +18.05%
90% offered a daily rate of more than £278 £300 £340
10% offered a daily rate of more than £479 £550 £425
UK excluding London average daily rate £425 £380 £400
% change year-on-year
+11.84% -5.00%
Number of hourly rates quoted 1 0 1
Average hourly rate £20.00 - £40.00
UK excluding London average hourly rate £20.00 £44.90 £19.50
% change year-on-year
-55.45% +130.25%
CRM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Contract IT job ads with a match in the
Processes & Methodologies category
1611 1142 1330
As % of all contract IT jobs located in Hampshire 73.66% 71.60% 74.55%
Number of daily rates quoted 908 712 712
Average daily rate £360 £375 £365
Average daily rate % change year-on-year
-4.00% +2.73%
90% offered a daily rate of more than £250 £263 £245
10% offered a daily rate of more than £500 £525 £500
UK excluding London average daily rate £378 £363 £368
% change year-on-year
+4.13% -1.36%
Number of hourly rates quoted 79 55 85
Average hourly rate £23.13 £28.00 £35.00
Average hourly rate % change year-on-year
-17.41% -20.00%
90% offered a hourly rate of more than £12.00 £11.75 £12.04
10% offered a hourly rate of more than £43.80 £42.50 £45.00
UK excluding London average hourly rate £25.00 £27.50 £27.50
% change year-on-year
-9.09% -

CRM
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Hampshire

CRM
Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Hampshire region.

CRM Daily Rate Trend in Hampshire

CRM
Daily Rate Histogram in Hampshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Hampshire region over the 3 months to 30 October 2014.

CRM Daily Rate Histogram in Hampshire

CRM
Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Hampshire region.

CRM Hourly Rate Trend in Hampshire

CRM
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Hampshire region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Aldershot -3 11 £381 -
Havant +3 8 £450 -33.33%
Southampton -14 5 £363 -4.60% 13
Basingstoke - 5 £313 - 2
Portsmouth -9 3 £410 +36.66% 5
Hook -36 1 - -
Farnborough - 1 £475 - 1
Eastleigh - - - - 3
Fareham - - - - 2
Andover - - - - 2
CRM
South East

CRM
Top 30 Related IT Skills in Hampshire

For the 6 months to 30 October 2014, IT contractor jobs across the Hampshire region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 113 (63.48%) Oracle
2 67 (37.64%) Security Cleared
3 65 (36.52%) HP
4 64 (35.96%) Microsoft
5 60 (33.71%) C#
5 60 (33.71%) SC Cleared
6 55 (30.90%) ISTQB
7 53 (29.78%) VB
8 49 (27.53%) ISTQB Advanced Certification
9 48 (26.97%) .NET
9 48 (26.97%) QuickTest Pro
10 46 (25.84%) JavaScript
11 45 (25.28%) HTML
11 45 (25.28%) ASP.NET
12 43 (24.16%) JSP
13 41 (23.03%) Project Management
14 38 (21.35%) Test Automation
15 35 (19.66%) Knowledge Management
16 34 (19.10%) Functional Testing
17 31 (17.42%) Siebel
18 30 (16.85%) Oracle Reports
19 28 (15.73%) SQL
20 23 (12.92%) Finance
21 22 (12.36%) Test Scripting
21 22 (12.36%) MS Excel
22 20 (11.24%) Java
23 18 (10.11%) Business Intelligence
24 17 (9.55%) Marketing
24 17 (9.55%) DV Cleared
25 16 (8.99%) Workflow

CRM
Top Related IT Skills in Hampshire by Category

For the 6 months to 30 October 2014, IT contractor jobs across the Hampshire region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 16 (8.99%) Oracle Workflow
2 2 (1.12%) Lync
2 2 (1.12%) SharePoint
3 1 (0.56%) Exchange Server 2007
3 1 (0.56%) CMS
3 1 (0.56%) MS Exchange
3 1 (0.56%) SAS
3 1 (0.56%) BizTalk Server
3 1 (0.56%) Exchange Server 2010
3 1 (0.56%) Office Communications Server
3 1 (0.56%) Exchange Server 2013
Applications
1 22 (12.36%) MS Excel
2 5 (2.81%) MS Project
3 2 (1.12%) MS Visio
3 2 (1.12%) MS Office
3 2 (1.12%) MS PowerPoint
4 1 (0.56%) SPSS
4 1 (0.56%) Spreadsheet
Business Applications
1 15 (8.43%) Oracle Applications
2 14 (7.87%) Oracle CRM
2 14 (7.87%) Dynamics CRM
3 11 (6.18%) Dynamics AX
4 3 (1.69%) Oracle EBS R12
5 2 (1.12%) Oracle EBS
6 1 (0.56%) Remedy ITSM
6 1 (0.56%) Retail-J
6 1 (0.56%) Oracle Payroll
6 1 (0.56%) SAP SD
6 1 (0.56%) Sage 200
6 1 (0.56%) Magento
Cloud Services
1 2 (1.12%) SaaS
Communications & Networking
1 13 (7.30%) SAN
2 4 (2.25%) Wireless
3 1 (0.56%) Extranet
Database & Business Intelligence
1 30 (16.85%) Oracle Reports
2 9 (5.06%) SQL Server
3 7 (3.93%) SQL Server 2008
4 6 (3.37%) Oracle BI EE
5 4 (2.25%) Oracle Database
5 4 (2.25%) SQL Server Reporting Services
5 4 (2.25%) SQL Server Integration Services
5 4 (2.25%) SQL Server 2005
5 4 (2.25%) SQL Server Analysis Services
6 3 (1.69%) QlikView
6 3 (1.69%) Oracle Database 11g
7 2 (1.12%) PowerCenter
7 2 (1.12%) Oracle Database 10g
8 1 (0.56%) DB2
8 1 (0.56%) Data Warehouse
8 1 (0.56%) SQL Navigator
8 1 (0.56%) Oracle Discoverer
8 1 (0.56%) SAP BW
8 1 (0.56%) SQL Server 2012
8 1 (0.56%) Oracle BI Publisher
Development Applications
1 48 (26.97%) QuickTest Pro
2 3 (1.69%) Team Foundation Server
3 2 (1.12%) LoadRunner
4 1 (0.56%) Oracle APEX
4 1 (0.56%) Selenium
4 1 (0.56%) Toad
4 1 (0.56%) JDeveloper
4 1 (0.56%) Axure RP
4 1 (0.56%) Visual Studio Team System
General
1 23 (12.92%) Finance
2 17 (9.55%) Marketing
3 10 (5.62%) Retail
4 5 (2.81%) Billing
4 5 (2.81%) Telecoms
5 4 (2.25%) Manufacturing
6 2 (1.12%) Front Office
6 2 (1.12%) Back Office
6 2 (1.12%) Advertising
6 2 (1.12%) Publishing
6 2 (1.12%) French Language
6 2 (1.12%) German Language
7 1 (0.56%) Pharmaceutical
Job Titles
1 19 (10.67%) Developer
1 19 (10.67%) Analyst
1 19 (10.67%) Technical Leader
1 19 (10.67%) Test Leader
2 16 (8.99%) Test Manager
3 13 (7.30%) Tester
4 12 (6.74%) Consultant
4 12 (6.74%) Test Specialist
5 11 (6.18%) Project Manager
5 11 (6.18%) Automation Specialist
6 10 (5.62%) Architect
7 8 (4.49%) Performance Manager
8 7 (3.93%) Automation Test Analyst
8 7 (3.93%) Test Analyst
8 7 (3.93%) Automation Analyst
9 6 (3.37%) Automation Tester
9 6 (3.37%) Designer
9 6 (3.37%) Business Analyst
9 6 (3.37%) Performance Test Manager
10 5 (2.81%) Performance Tester
Libraries, Frameworks & Software Standards
1 48 (26.97%) .NET
2 45 (25.28%) HTML
2 45 (25.28%) ASP.NET
3 43 (24.16%) JSP
4 6 (3.37%) OLE
5 5 (2.81%) jQuery
6 4 (2.25%) ASP.NET MVC
6 4 (2.25%) XML
6 4 (2.25%) XSLT
6 4 (2.25%) WCF
6 4 (2.25%) Microsoft Enterprise Library
7 2 (1.12%) Middleware
7 2 (1.12%) WinForms
8 1 (0.56%) JSON
8 1 (0.56%) Web Services
8 1 (0.56%) CSS
8 1 (0.56%) HTML5
8 1 (0.56%) Underscore.js
8 1 (0.56%) AngularJS
8 1 (0.56%) CSS3
Miscellaneous
1 14 (7.87%) Analytical Skills
2 7 (3.93%) Management Information System
2 7 (3.93%) Learning Management System
3 6 (3.37%) FMCG
4 4 (2.25%) Social Media
4 4 (2.25%) EPoS
5 2 (1.12%) User Experience
5 2 (1.12%) Client/Server
5 2 (1.12%) IVR
5 2 (1.12%) Clustering
5 2 (1.12%) Human Factors
6 1 (0.56%) Replication
6 1 (0.56%) PMI
6 1 (0.56%) Open Source
6 1 (0.56%) iPhone
6 1 (0.56%) Mobile App
Operating Systems
1 11 (6.18%) Windows
2 5 (2.81%) Windows Server 2003
3 2 (1.12%) Windows 2000 Server
3 2 (1.12%) Apple iOS
3 2 (1.12%) Windows XP
3 2 (1.12%) Linux
3 2 (1.12%) UNIX
3 2 (1.12%) Windows Vista
4 1 (0.56%) CentOS
4 1 (0.56%) Red Hat Enterprise Linux
4 1 (0.56%) Android
4 1 (0.56%) Windows Server 2008
Processes & Methodologies
1 41 (23.03%) Project Management
2 38 (21.35%) Test Automation
3 35 (19.66%) Knowledge Management
4 34 (19.10%) Functional Testing
5 22 (12.36%) Test Scripting
6 18 (10.11%) Business Intelligence
7 16 (8.99%) Workflow
8 12 (6.74%) Agile Software Development
9 11 (6.18%) E-business
9 11 (6.18%) User Acceptance Testing
10 10 (5.62%) Stakeholder Management
11 9 (5.06%) PRINCE2
11 9 (5.06%) ETL
11 9 (5.06%) ERP
12 8 (4.49%) ITIL
13 7 (3.93%) Campaign Management
14 6 (3.37%) E-Commerce
14 6 (3.37%) UML
15 5 (2.81%) Service Management
15 5 (2.81%) User Stories
Programming Languages
1 60 (33.71%) C#
2 53 (29.78%) VB
3 46 (25.84%) JavaScript
4 28 (15.73%) SQL
5 20 (11.24%) Java
6 2 (1.12%) Bash Shell
6 2 (1.12%) Shell Script
6 2 (1.12%) PHP
7 1 (0.56%) T-SQL
7 1 (0.56%) VB.NET
7 1 (0.56%) C
7 1 (0.56%) FoxPro (VFP)
Qualifications
1 67 (37.64%) Security Cleared
2 60 (33.71%) SC Cleared
3 55 (30.90%) ISTQB
4 49 (27.53%) ISTQB Advanced Certification
5 17 (9.55%) DV Cleared
6 9 (5.06%) CCNA
6 9 (5.06%) Cisco Certification
6 9 (5.06%) Microsoft Certification
7 4 (2.25%) MCSA
7 4 (2.25%) MCTS
7 4 (2.25%) Degree
8 3 (1.69%) PRINCE2 Practitioner
8 3 (1.69%) ISTQB Foundation Certification
9 1 (0.56%) Network+ Certification
9 1 (0.56%) CCNP
9 1 (0.56%) PRINCE2 Certification
9 1 (0.56%) A+ Certification
9 1 (0.56%) ITIL Certification
9 1 (0.56%) PMP
9 1 (0.56%) PMI Certification
Quality Assurance & Compliance
1 6 (3.37%) QA
2 2 (1.12%) PCI DSS
2 2 (1.12%) SLA
System Software
1 4 (2.25%) Active Directory
2 1 (0.56%) VMware ESXi
2 1 (0.56%) VMware Infrastructure
Systems Management
1 6 (3.37%) HP Quality Center
2 2 (1.12%) SAP Afaria
2 2 (1.12%) MOM
2 2 (1.12%) Systems Management Server (SMS)
2 2 (1.12%) SCCM
2 2 (1.12%) SCOM
Vendors
1 113 (63.48%) Oracle
2 65 (36.52%) HP
3 64 (35.96%) Microsoft
4 31 (17.42%) Siebel
5 9 (5.06%) Informatica
6 4 (2.25%) Salesforce.com
6 4 (2.25%) VMware
7 3 (1.69%) SAP
7 3 (1.69%) Sun
8 2 (1.12%) Sage
8 2 (1.12%) Remedy
8 2 (1.12%) Business Objects
9 1 (0.56%) Fujitsu
9 1 (0.56%) ATG
9 1 (0.56%) Cognos
9 1 (0.56%) Cisco
9 1 (0.56%) IBM
9 1 (0.56%) Adobe
9 1 (0.56%) Red Hat
9 1 (0.56%) JD Edwards
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