Hampshire CRM Contracts

This section looks at the demand for Customer Relationship Management (CRM) skills within the Hampshire region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited CRM over the 3 months to 21 August 2008 with a comparison to the same period last year.

Customer Relationship Management (CRM)
Location Abingdon Andover Basingstoke Bath Bedford Bedfordshire Belfast Berkshire Bingley Birmingham Blackpool Bolton Bournemouth Bracknell Brighton Bristol Bromley Buckinghamshire Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Chelmsford Cheltenham Cheshire Chester City of London Clapham County Antrim Coventry Crawley Croydon Darlington Derby Derbyshire Devon Docklands, London Dorset Durham East Anglia East Kilbride East Midlands East of England East Sussex Eastleigh Edinburgh England Epsom Essex Farnborough Gatwick Gerrards Cross Glasgow Gloucester Gloucestershire Greenwich Halifax Hammersmith Hampshire Hertfordshire High Wycombe Home Counties Kent Kingston Upon Thames Lancashire Leeds Leicester Leicestershire Lichfield Liverpool Livingston London M4 Corridor Macclesfield Maidenhead Maidstone Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne Norfolk North East North West Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Paddington Peterborough Plymouth Poole Preston Reading Reigate Rotherham Salford Scotland Slough Somerset South Coast South East South Lanarkshire South Wales South West South Yorkshire Staffordshire Staines Sunbury-on-Thames Surbiton Surrey Swansea Swindon Tadworth Taunton Thame Thames Valley Tunbridge Wells Tyne and Wear UK Uxbridge Wales Warrington Warwickshire Watford West Lothian West Malling West Midlands West Sussex West Wales West Yorkshire Wiltshire Wimbledon Winchester Windsor Wolverhampton Worthing Yeovil Yorkshire	3 months to 21 Aug 2008	Same period last year
Rank	63	104
Rank change on same period last year	+41
Matching contract IT job ads	40	21
As % of all UK contract IT job ads sampled	0.053 %	0.021 %
As % of the category below	3.276 %	1.371 %
Daily rates quoted	13	6
Average minimum daily rate	£338	£392
Average daily rate	£357	£437
% change on same period last year	-18.36 %
Average maximum daily rate	£376	£483
UK excluding London average daily rate	£392	£396
% change on same period last year	-1.03 %
Hourly rates quoted	1	3
Average minimum hourly rate	£50.00	£15.00
Average hourly rate	£55.00	£15.00
% change on same period last year	+266.66 %
Average maximum hourly rate	£60.00	£15.00
UK excluding London average hourly rate	£29.33	£25.03
% change on same period last year	+17.18 %
Processes & Methodologies Hampshire
Matching contract IT job ads	1221	1532
As % of all UK contract IT job ads sampled	1.611 %	1.526 %
Daily rates quoted	376	474
Average minimum daily rate	£354	£357
Average daily rate	£378	£381
% change on same period last year	-0.94 %
Average maximum daily rate	£401	£405
UK excluding London average daily rate	£380	£377
% change on same period last year	+0.74 %
Hourly rates quoted	206	285
Average minimum hourly rate	£32.62	£30.33
Average hourly rate	£34.38	£32.26
% change on same period last year	+6.59 %
Average maximum hourly rate	£36.15	£34.19
UK excluding London average hourly rate	£30.30	£30.18
% change on same period last year	+0.42 %
CRM South East

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

CRM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing CRM across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

CRM
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Hampshire region.

CRM
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Hampshire region over the 3 months to 21 August 2008.

CRM
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Hampshire region.

CRM
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Hampshire region over the 3 months to 21 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Andover	-	9	£370	-
Basingstoke	+6	6	£271	-34.34 %
Winchester	-	5	£413	-
Eastleigh	-	1	-	-
Farnborough	+2	1	-	-

CRM South East

CRM
Top 30 Related IT Skills

For the 6 months to 21 August 2008, IT contractor jobs across the Hampshire region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 25 (32.89 %) SAP 2 20 (26.32 %) Finance 3 18 (23.68 %) Java 4 17 (22.37 %) E-Commerce 5 16 (21.05 %) SAP CRM 6 13 (17.11 %) ABAP 7 11 (14.47 %) Lagan 8 10 (13.16 %) JSP 8 10 (13.16 %) Struts 9 9 (11.84 %) Oracle 9 9 (11.84 %) Billing 9 9 (11.84 %) BAPI 10 8 (10.53 %) Asset Management 11 7 (9.211 %) Marketing 11 7 (9.211 %) Telecoms

11 7 (9.211 %) Workflow 11 7 (9.211 %) Siebel 12 6 (7.895 %) User Acceptance Testing 13 5 (6.579 %) Windows 13 5 (6.579 %) Business Intelligence 13 5 (6.579 %) .NET 13 5 (6.579 %) J2EE 13 5 (6.579 %) HTML 13 5 (6.579 %) JavaScript 13 5 (6.579 %) SQL 13 5 (6.579 %) Internet 14 4 (5.263 %) Business Analysis 14 4 (5.263 %) NetWeaver 14 4 (5.263 %) CTI 14 4 (5.263 %) Windows Server 2003

CRM
Top Related IT Skills by Category

For the 6 months to 21 August 2008, IT contractor jobs across the Hampshire region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development 1 10 (13.16 %) JSP 1 10 (13.16 %) Struts 2 9 (11.84 %) BAPI 3 5 (6.579 %) .NET 3 5 (6.579 %) J2EE 3 5 (6.579 %) HTML 4 4 (5.263 %) CSS 4 4 (5.263 %) WebSphere 5 3 (3.947 %) WebServices 5 3 (3.947 %) XML 6 2 (2.632 %) ASP.NET 7 1 (1.316 %) WPF 7 1 (1.316 %) SAP Business Workflow 7 1 (1.316 %) ASP 7 1 (1.316 %) SAP XI 7 1 (1.316 %) SAP Basis	Application Platforms 1 4 (5.263 %) NetWeaver 2 2 (2.632 %) WPS 3 1 (1.316 %) Exchange Server 2007 3 1 (1.316 %) MS Exchange 3 1 (1.316 %) Exchange Server 2003
Applications 1 1 (1.316 %) Spreadsheet	Business Applications 1 16 (21.05 %) SAP CRM 2 2 (2.632 %) SAP R/3 3 1 (1.316 %) Siebel Analytics 3 1 (1.316 %) SAP Retail
Communications & Networking 1 5 (6.579 %) Internet 2 4 (5.263 %) CTI 3 1 (1.316 %) TCP/IP 3 1 (1.316 %) DNS 3 1 (1.316 %) Extranet 3 1 (1.316 %) Intranet	Database & Business Intelligence 1 4 (5.263 %) SQL Server 2 2 (2.632 %) SAP BW 3 1 (1.316 %) Datawarehouse 3 1 (1.316 %) Oracle 8/8i 3 1 (1.316 %) BusinessObjects 3 1 (1.316 %) ETL
Development Applications 1 1 (1.316 %) Oracle Forms 1 1 (1.316 %) LoadRunner	General 1 20 (26.32 %) Finance 2 9 (11.84 %) Billing 3 7 (9.211 %) Marketing 3 7 (9.211 %) Telecoms 4 2 (2.632 %) Government 4 2 (2.632 %) Manufacturing 4 2 (2.632 %) Retail 4 2 (2.632 %) Pensions 4 2 (2.632 %) Pharmaceutical 5 1 (1.316 %) FMCG 5 1 (1.316 %) Telemarketing 5 1 (1.316 %) Banking 5 1 (1.316 %) Back Office
Job Titles 1 28 (36.84 %) Analyst 2 23 (30.26 %) Business Analyst 3 15 (19.74 %) Developer 4 11 (14.47 %) Consultant 5 8 (10.53 %) Java Developer 6 5 (6.579 %) SAP Analyst 6 5 (6.579 %) SAP Consultant 7 4 (5.263 %) SAP Developer 7 4 (5.263 %) Project Analyst 7 4 (5.263 %) SAP Business Analyst 7 4 (5.263 %) CRM Consultant 8 3 (3.947 %) Marketing Executive 8 3 (3.947 %) Tester 8 3 (3.947 %) Support Analyst 8 3 (3.947 %) VB.NET Developer 8 3 (3.947 %) .NET Developer 8 3 (3.947 %) Administrator 9 2 (2.632 %) Support Consultant 9 2 (2.632 %) SAP CRM Consultant 9 2 (2.632 %) ABAP Developer	Miscellaneous 1 2 (2.632 %) Clustering 1 2 (2.632 %) French Language 1 2 (2.632 %) Italian Language 1 2 (2.632 %) Portuguese Language 1 2 (2.632 %) Spanish Language 2 1 (1.316 %) Statistics 2 1 (1.316 %) Web 2.0 2 1 (1.316 %) E-Learning
Operating Systems 1 5 (6.579 %) Windows 2 4 (5.263 %) Windows Server 2003 3 1 (1.316 %) Red Hat Linux 3 1 (1.316 %) Linux 3 1 (1.316 %) Windows 2000	Processes & Methodologies 1 17 (22.37 %) E-Commerce 2 8 (10.53 %) Asset Management 3 7 (9.211 %) Workflow 4 6 (7.895 %) User Acceptance Testing 5 5 (6.579 %) Business Intelligence 6 4 (5.263 %) Business Analysis 6 4 (5.263 %) ERP 7 3 (3.947 %) Internet Marketing 7 3 (3.947 %) Direct Marketing 7 3 (3.947 %) Service Management 8 2 (2.632 %) GAP Analysis 9 1 (1.316 %) SAP Implementation 9 1 (1.316 %) Digital Marketing 9 1 (1.316 %) Project Planning 9 1 (1.316 %) Load Balancing 9 1 (1.316 %) Performance Testing 9 1 (1.316 %) Test Management 9 1 (1.316 %) Test Scripting 9 1 (1.316 %) Security Cleared 9 1 (1.316 %) Project Management
Programming Languages 1 18 (23.68 %) Java 2 13 (17.11 %) ABAP 3 5 (6.579 %) JavaScript 3 5 (6.579 %) SQL 4 3 (3.947 %) VB.NET 5 1 (1.316 %) VB 5 1 (1.316 %) C#	Qualifications 1 1 (1.316 %) Degree
System Software 1 1 (1.316 %) Citrix Presentation Server 1 1 (1.316 %) VMware Server 1 1 (1.316 %) Active Directory 1 1 (1.316 %) MetaFrame 1 1 (1.316 %) VMware ESX	Vendors 1 25 (32.89 %) SAP 2 11 (14.47 %) Lagan 3 9 (11.84 %) Oracle 4 7 (9.211 %) Siebel 5 4 (5.263 %) Genesys 5 4 (5.263 %) IBM 6 3 (3.947 %) Microsoft 7 2 (2.632 %) Citrix 8 1 (1.316 %) Cognos 8 1 (1.316 %) Business Objects 8 1 (1.316 %) Informatica 8 1 (1.316 %) Red Hat 8 1 (1.316 %) VMware