The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the Birmingham region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Customer Insight
West Midlands / Birmingham
Rank 55 - -
Rank change year-on-year
- 0
Contract jobs citing Customer Insight 3 0 0
As % of all contract IT jobs located in Birmingham 0.50% - -
As % of the Processes & Methodologies category 0.63% - -
Number of daily rates quoted 3 0 0
Median daily rate £450 - -
UK excluding London median daily rate £425 £385 £400
% change year-on-year
+10.38% -3.75%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £12.25 -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
478 491 427
As % of all contract IT jobs located in Birmingham 79.01% 78.18% 72.99%
Number of daily rates quoted 302 309 272
Median daily rate £400 £375 £375
Median daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £280 £238 £225
10% offered a daily rate of more than £517 £550 £500
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 9 21 13
Median hourly rate £18.39 £16.25 £13.00
Median hourly rate % change year-on-year
+13.16% +25.00%
90% offered a hourly rate of more than £13.00 £11.93 £10.00
10% offered a hourly rate of more than £23.83 £49.00 £26.00
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Customer Insight
Jobs Demand Trend in Birmingham

The demand trend of contract jobs across the Birmingham region citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in Birmingham

Customer Insight
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the Birmingham region.

Customer Insight Daily Rate Trend in Birmingham

Customer Insight
Top 20 Related IT Skills in Birmingham

For the 6 months to 19 January 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for Customer Insight.

1 2 (50.00%) Human Factors
1 2 (50.00%) Service Design
1 2 (50.00%) Guerrilla Research
1 2 (50.00%) Ethnography
1 2 (50.00%) Usability Testing
1 2 (50.00%) Market Research
2 1 (25.00%) FastStats
2 1 (25.00%) Big Data
2 1 (25.00%) Analytics
2 1 (25.00%) User Experience
2 1 (25.00%) Analytical Skills
2 1 (25.00%) E-Commerce
2 1 (25.00%) Business Intelligence
2 1 (25.00%) SPSS
2 1 (25.00%) Scrum
2 1 (25.00%) Agile Software Development
2 1 (25.00%) Retail
2 1 (25.00%) Web Analytics
2 1 (25.00%) Marketing
2 1 (25.00%) Credit Risk

Customer Insight
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) SPSS
Business Applications
1 1 (25.00%) FastStats
Database & Business Intelligence
1 1 (25.00%) Big Data
General
1 1 (25.00%) Marketing
1 1 (25.00%) Retail
Job Titles
1 3 (75.00%) User Researcher
2 1 (25.00%) Agile Scrum Master
2 1 (25.00%) Analyst
2 1 (25.00%) Customer Analyst
2 1 (25.00%) Customer Insight Analyst
2 1 (25.00%) Insight Analyst
2 1 (25.00%) Scrum Master
2 1 (25.00%) SPSS Analyst
2 1 (25.00%) User Experience Researcher
Miscellaneous
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Credit Risk
1 1 (25.00%) User Experience
Processes & Methodologies
1 2 (50.00%) Ethnography
1 2 (50.00%) Guerrilla Research
1 2 (50.00%) Human Factors
1 2 (50.00%) Market Research
1 2 (50.00%) Service Design
1 2 (50.00%) Usability Testing
2 1 (25.00%) Agile Software Development
2 1 (25.00%) Analytics
2 1 (25.00%) Business Intelligence
2 1 (25.00%) E-Commerce
2 1 (25.00%) Scrum
2 1 (25.00%) Web Analytics