The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Customer Insight
Rank 111 104 -
Rank change year-on-year
-7 -
Contract jobs citing Customer Insight 1 6 0
As % of all contract IT jobs located in the West Midlands 0.044% 0.27% -
As % of the Processes & Methodologies category 0.063% 0.38% -
Number of daily rates quoted 1 2 0
Average daily rate
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£400 £318 -
Average daily rate % change year-on-year
+25.98% -
UK excluding London average daily rate £400 £375 £388
% change year-on-year
+6.66% -3.22%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £16.50 £15.00
% change year-on-year
- +10.00%
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1581 1593 1257
As % of all contract IT jobs located in the West Midlands 69.07% 70.93% 69.60%
Number of daily rates quoted 900 827 620
Average daily rate £375 £351 £350
Average daily rate % change year-on-year
+6.99% +0.14%
90% offered a daily rate of more than £260 £250 £235
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £399 £375 £363
% change year-on-year
+6.34% +3.44%
Number of hourly rates quoted 99 84 93
Average hourly rate £29.00 £32.50 £31.50
Average hourly rate % change year-on-year
-10.76% +3.17%
90% offered a hourly rate of more than £12.10 £10.00 £11.66
10% offered a hourly rate of more than £39.50 £155.00 £37.80
UK excluding London average hourly rate £29.00 £27.50 £31.50
% change year-on-year
+5.45% -12.69%

Customer Insight
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Customer Insight across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the West Midlands

Customer Insight
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the West Midlands region.

Customer Insight Daily Rate Trend in the West Midlands

Customer Insight
Top 14 Related IT Skills in the West Midlands

For the 6 months to 2 March 2015, IT contractor jobs across the West Midlands region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 3 (75.00%) GAP Analysis
1 3 (75.00%) CRM
1 3 (75.00%) Siebel
1 3 (75.00%) Marketing
2 2 (50.00%) Retail
2 2 (50.00%) Change Management
2 2 (50.00%) SMS
3 1 (25.00%) SAS
3 1 (25.00%) SQL
3 1 (25.00%) Oracle
3 1 (25.00%) Stakeholder Engagement
3 1 (25.00%) Oracle Database
3 1 (25.00%) Base SAS
3 1 (25.00%) SAS Enterprise Guide

Customer Insight
Top Related IT Skills in the West Midlands by Category

For the 6 months to 2 March 2015, IT contractor jobs across the West Midlands region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) SAS
Communications & Networking
1 2 (50.00%) SMS
Database & Business Intelligence
1 1 (25.00%) Base SAS
1 1 (25.00%) SAS Enterprise Guide
1 1 (25.00%) Oracle Database
General
1 3 (75.00%) Marketing
2 2 (50.00%) Retail
Job Titles
1 4 (100.00%) Analyst
2 3 (75.00%) Solutions Analyst
2 3 (75.00%) Siebel Analyst
2 3 (75.00%) CRM Analyst
3 1 (25.00%) Insight Analyst
3 1 (25.00%) Customer Insight Analyst
3 1 (25.00%) Customer Analyst
Processes & Methodologies
1 3 (75.00%) CRM
1 3 (75.00%) GAP Analysis
2 2 (50.00%) Change Management
3 1 (25.00%) Stakeholder Engagement
Programming Languages
1 1 (25.00%) SQL
Vendors
1 3 (75.00%) Siebel
2 1 (25.00%) Oracle
West Midlands
Churchill Frank
Rate: £350 - £450 per day
Posted: 20 days ago