The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Customer Insight
Rank 116 - 122
Rank change year-on-year
- 0
Contract jobs citing Customer Insight 30 0 1
As % of all contract IT jobs located in the West Midlands 0.95% - 0.042%
As % of the Processes & Methodologies category 1.16% - 0.054%
Number of daily rates quoted 17 0 1
Median daily rate £400 - £187
UK excluding London median daily rate £400 £375 £420
% change year-on-year
+6.66% -10.71%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - £15.00
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2595 1792 1837
As % of all contract IT jobs located in the West Midlands 82.02% 75.20% 77.38%
Number of daily rates quoted 1570 1097 972
Median daily rate £400 £375 £370
Median daily rate % change year-on-year
+6.66% +1.35%
90% offered a daily rate of more than £250 £260 £250
10% offered a daily rate of more than £525 £525 £501
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 55 74 134
Median hourly rate £17.00 £28.69 £31.50
Median hourly rate % change year-on-year
-40.74% -8.92%
90% offered a hourly rate of more than £13.00 £14.45 £13.09
10% offered a hourly rate of more than £38.00 £43.78 £42.00
UK excluding London median hourly rate £30.00 £30.50 £26.98
% change year-on-year
-1.63% +13.06%

Customer Insight
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the West Midlands

Customer Insight
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the West Midlands region.

Customer Insight Daily Rate Trend in the West Midlands

Customer Insight
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the West Midlands region over the 3 months to 26 July 2016.

Customer Insight Daily Rate Histogram in the West Midlands

Customer Insight
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the West Midlands region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry - 13 £400 - 1
Birmingham - 6 £431 -
Shropshire - 6 - -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 July 2016, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for Customer Insight.

1 49 (100.00%) Agile Software Development
2 39 (79.59%) User Experience
3 36 (73.47%) Degree
4 32 (65.31%) Service Design
5 29 (59.18%) Analytical Skills
6 28 (57.14%) Guerrilla Research
6 28 (57.14%) Psychology
6 28 (57.14%) Human Factors
6 28 (57.14%) Usability Testing
6 28 (57.14%) Market Research
6 28 (57.14%) Ethnography
7 10 (20.41%) Finance
7 10 (20.41%) CSS
7 10 (20.41%) HTML
8 8 (16.33%) Mobile App
8 8 (16.33%) Product Management
8 8 (16.33%) Rapid Prototyping
8 8 (16.33%) Prototyping
9 3 (6.12%) Java
9 3 (6.12%) Service Delivery
10 2 (4.08%) Agile Project Management
10 2 (4.08%) Project Management
10 2 (4.08%) Continuous Improvement
10 2 (4.08%) Open Source
11 1 (2.04%) Oracle Database 11g
11 1 (2.04%) Continuous Integration
11 1 (2.04%) Data Migration
11 1 (2.04%) Oracle Fusion
11 1 (2.04%) Oracle EBS R12
11 1 (2.04%) Oracle Service Bus

Customer Insight
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.04%) Oracle Service Bus
1 1 (2.04%) Oracle SOA Suite
1 1 (2.04%) WebLogic
Business Applications
1 1 (2.04%) Oracle 11i
1 1 (2.04%) Oracle Applications
1 1 (2.04%) Oracle Assets
1 1 (2.04%) Oracle EBS
1 1 (2.04%) Oracle EBS R12
1 1 (2.04%) Oracle Financials
Database & Business Intelligence
1 1 (2.04%) Data Mining
1 1 (2.04%) Oracle Database
1 1 (2.04%) Oracle Database 10g
1 1 (2.04%) Oracle Database 11g
1 1 (2.04%) Oracle Database 12c
General
1 10 (20.41%) Finance
Job Titles
1 28 (57.14%) User Experience Researcher
1 28 (57.14%) User Researcher
2 9 (18.37%) Architect
3 8 (16.33%) Designer
3 8 (16.33%) Technical Architect
4 6 (12.24%) UX Designer
5 3 (6.12%) Digital Architect
5 3 (6.12%) Digital Technical Architect
6 2 (4.08%) HTML CSS Designer
6 2 (4.08%) Java Architect
6 2 (4.08%) Java Technical Architect
6 2 (4.08%) Lead Architect
6 2 (4.08%) Service Manager
6 2 (4.08%) Technical Leader
7 1 (2.04%) Analyst
7 1 (2.04%) Business Analyst
7 1 (2.04%) Business IT Analyst
7 1 (2.04%) IT Business Analyst
7 1 (2.04%) Senior Manager
7 1 (2.04%) Web Designer
Libraries, Frameworks & Software Standards
1 10 (20.41%) CSS
1 10 (20.41%) HTML
2 1 (2.04%) JMS
2 1 (2.04%) Middleware
2 1 (2.04%) Oracle Fusion
2 1 (2.04%) SOAP
2 1 (2.04%) Web Services
2 1 (2.04%) XML
2 1 (2.04%) XML Messaging
Miscellaneous
1 39 (79.59%) User Experience
2 29 (59.18%) Analytical Skills
3 28 (57.14%) Psychology
4 8 (16.33%) Mobile App
5 1 (2.04%) iPad
Processes & Methodologies
1 49 (100.00%) Agile Software Development
2 32 (65.31%) Service Design
3 28 (57.14%) Ethnography
3 28 (57.14%) Guerrilla Research
3 28 (57.14%) Human Factors
3 28 (57.14%) Market Research
3 28 (57.14%) Usability Testing
4 8 (16.33%) Product Management
4 8 (16.33%) Prototyping
4 8 (16.33%) Rapid Prototyping
5 3 (6.12%) Service Delivery
6 2 (4.08%) Agile Project Management
6 2 (4.08%) Continuous Improvement
6 2 (4.08%) Open Source
6 2 (4.08%) Project Management
7 1 (2.04%) BPEL
7 1 (2.04%) Continuous Integration
7 1 (2.04%) Data Analysis
7 1 (2.04%) Data Migration
7 1 (2.04%) SOA
Programming Languages
1 3 (6.12%) Java
Qualifications
1 36 (73.47%) Degree
Quality Assurance & Compliance
1 1 (2.04%) Data Quality
Vendors
1 1 (2.04%) Oracle
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