Customer Service Contracts in Bradford

Customer Service
West Yorkshire > Bradford

The following table provides summary statistics for contract job vacancies advertised in Bradford with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 18 14 17
Rank change year-on-year -4 +3 -12
Contract jobs citing Customer Service 2 6 1
As % of all contract jobs advertised in Bradford 3.64% 7.06% 1.28%
As % of the Processes & Methodologies category 4.08% 7.69% 1.67%
Number of daily rates quoted 2 5 0
10th Percentile £271 - -
25th Percentile £280 £600 -
Median daily rate (50th Percentile) £308 £650 -
Median % change year-on-year -52.69% - -
75th Percentile £348 - -
90th Percentile £364 - -
West Yorkshire median daily rate £363 £413 £233
% change year-on-year -12.12% +76.85% -48.17%

All Process and Methodology Skills
Bradford

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bradford with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 49 78 60
As % of all contract IT jobs advertised in Bradford 89.09% 91.76% 76.92%
Number of daily rates quoted 46 59 45
10th Percentile £306 £318 £205
25th Percentile £372 £375 £280
Median daily rate (50th Percentile) £475 £525 £411
Median % change year-on-year -9.48% +27.75% -3.30%
75th Percentile £555 £600 £550
90th Percentile £639 £650 £808
West Yorkshire median daily rate £500 £538 £500
% change year-on-year -6.98% +7.50% +11.11%
Number of hourly rates quoted 0 4 5
10th Percentile - - £13.07
25th Percentile - £13.16 £15.93
Median hourly rate - £15.44 £16.85
Median % change year-on-year - -8.37% -29.79%
75th Percentile - £21.73 £17.78
90th Percentile - £28.94 -
West Yorkshire median hourly rate £12.53 £18.00 £18.00
% change year-on-year -30.39% - -21.74%

Customer Service
Job Vacancy Trend in Bradford

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bradford.

Job vacancy trend for Customer Service in Bradford

Customer Service
Contractor Daily Rate Trend in Bradford

3-month moving average daily rate quoted in jobs citing Customer Service in Bradford.

Daily rate trend for Customer Service in Bradford

Customer Service
Contractor Hourly Rate Trend in Bradford

3-month moving average hourly rates quoted in jobs citing Customer Service in Bradford.

Hourly rate trend for Customer Service in Bradford

Customer Service
Co-occurring Skills and Capabilities in Bradford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (50.00%) Analytical Skills
1 1 (50.00%) Legal
1 1 (50.00%) Organisational Skills
1 1 (50.00%) Telecoms
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) Business Analyst
1 1 (50.00%) HR Advisor
Miscellaneous
1 1 (50.00%) Self-Motivation
Processes & Methodologies
1 1 (50.00%) Contact Management
1 1 (50.00%) Creative Thinking
1 1 (50.00%) Data Collection
1 1 (50.00%) Data Protection
1 1 (50.00%) Due Diligence
1 1 (50.00%) Validation
Quality Assurance & Compliance
1 1 (50.00%) Transfer of Undertakings (Protection of Employment)
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) Workday