The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Buckinghamshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 19 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
South East / Buckinghamshire
Rank 71 73 87
Rank change year-on-year
+2 +14
Contract jobs citing Customer Engagement 2 3 1
As % of all contract IT jobs located in Buckinghamshire 0.23% 0.30% 0.084%
As % of the Processes & Methodologies category 0.28% 0.37% 0.11%
Number of daily rates quoted 2 0 0
Median daily rate £563 - -
UK excluding London median daily rate £425 £405 £413
% change year-on-year
+4.93% -1.81%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £40.75 £21.58
% change year-on-year
- +88.83%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Buckinghamshire region.

Processes & Methodologies Category
Buckinghamshire
Contract IT job ads with a match in the
Processes & Methodologies category
712 815 949
As % of all contract IT jobs located in Buckinghamshire 80.91% 81.58% 80.08%
Number of daily rates quoted 369 430 489
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £295 £288 £280
10% offered a daily rate of more than £550 £530 £500
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+2.00% -
Number of hourly rates quoted 26 21 23
Median hourly rate £25.00 £15.00 £15.75
Median hourly rate % change year-on-year
+66.66% -4.76%
90% offered a hourly rate of more than £10.80 £12.00 £9.50
10% offered a hourly rate of more than £50.00 £60.00 £40.50
UK excluding London median hourly rate £36.00 £40.00 £27.50
% change year-on-year
-10.00% +45.45%

Customer Engagement
Jobs Demand Trend in Buckinghamshire

The demand trend of contract jobs across the Buckinghamshire region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Buckinghamshire

Customer Engagement
Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Buckinghamshire region.

Customer Engagement Daily Rate Trend in Buckinghamshire

Customer Engagement
Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the Buckinghamshire region.

Customer Engagement Hourly Rate Trend in Buckinghamshire

Customer Engagement
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Buckinghamshire region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +1 2 £563 -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 19 February 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Buckinghamshire region with a requirement for Customer Engagement.

1 6 (66.67%) Service Delivery
2 5 (55.56%) Finance
3 3 (33.33%) Service Management
3 3 (33.33%) ITIL
3 3 (33.33%) MS Exchange
3 3 (33.33%) SLA
3 3 (33.33%) HP
3 3 (33.33%) Dell
3 3 (33.33%) ITIL Certification
3 3 (33.33%) SAN
3 3 (33.33%) Firmware
3 3 (33.33%) Symantec
3 3 (33.33%) VMware
3 3 (33.33%) Backup Exec
3 3 (33.33%) Agile Software Development
3 3 (33.33%) Retail
3 3 (33.33%) Exchange Server 2003
3 3 (33.33%) Security Cleared
3 3 (33.33%) SC Cleared
3 3 (33.33%) vSphere
3 3 (33.33%) 3PAR
3 3 (33.33%) Exchange Server 2010
3 3 (33.33%) Capacity Management
3 3 (33.33%) Data Centre
3 3 (33.33%) Service Design
4 2 (22.22%) User Experience
4 2 (22.22%) Online Banking
4 2 (22.22%) Banking
5 1 (11.11%) E-Commerce
5 1 (11.11%) Automotive

Customer Engagement
Top Related IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (33.33%) Exchange Server 2003
1 3 (33.33%) Exchange Server 2010
1 3 (33.33%) MS Exchange
2 1 (11.11%) CMS
2 1 (11.11%) Sitecore CMS
Communications & Networking
1 3 (33.33%) SAN
Development Applications
1 1 (11.11%) JIRA
General
1 5 (55.56%) Finance
2 3 (33.33%) Retail
3 2 (22.22%) Banking
4 1 (11.11%) Automotive
4 1 (11.11%) Retail Banking
Job Titles
1 4 (44.44%) Analyst
2 3 (33.33%) Infrastructure Analyst
3 2 (22.22%) Architect
3 2 (22.22%) Product Owner
3 2 (22.22%) Service Architect
4 1 (11.11%) Agile Business Analyst
4 1 (11.11%) Business Analyst
4 1 (11.11%) CMS Business Analyst
4 1 (11.11%) Service Design Specialist
Miscellaneous
1 3 (33.33%) Data Centre
2 2 (22.22%) Online Banking
2 2 (22.22%) User Experience
3 1 (11.11%) iPad
3 1 (11.11%) Mobile App
3 1 (11.11%) Mobile Banking
Processes & Methodologies
1 6 (66.67%) Service Delivery
2 3 (33.33%) Agile Software Development
2 3 (33.33%) Capacity Management
2 3 (33.33%) ITIL
2 3 (33.33%) Service Design
2 3 (33.33%) Service Management
3 1 (11.11%) Business Analysis
3 1 (11.11%) Business Process Mapping
3 1 (11.11%) Content Management
3 1 (11.11%) Continuous Improvement
3 1 (11.11%) E-Commerce
3 1 (11.11%) Information Architecture
3 1 (11.11%) Scrum
3 1 (11.11%) Stakeholder Management
3 1 (11.11%) Usability Testing
3 1 (11.11%) Use Case
3 1 (11.11%) Wireframes
Qualifications
1 3 (33.33%) ITIL Certification
1 3 (33.33%) SC Cleared
1 3 (33.33%) Security Cleared
2 1 (11.11%) Degree
2 1 (11.11%) DV Cleared
Quality Assurance & Compliance
1 3 (33.33%) SLA
System Software
1 3 (33.33%) Firmware
1 3 (33.33%) vSphere
Systems Management
1 3 (33.33%) Backup Exec
Vendors
1 3 (33.33%) 3PAR
1 3 (33.33%) Dell
1 3 (33.33%) HP
1 3 (33.33%) Symantec
1 3 (33.33%) VMware
2 1 (11.11%) Sitecore