The first table below looks at the demand for CRM skills in IT contracts advertised for the Canary Wharf region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Canary Wharf region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 43 31 57
Rank change year-on-year
-12 +26
Contract jobs citing CRM 7 18 4
As % of all contract IT jobs located in Canary Wharf 1.799% 4.712% 0.777%
As % of the Processes & Methodologies category 2.174% 6.020% 1.023%
Number of daily rates quoted 4 11 4
Average daily rate £479 £500 £500
Average daily rate % change year-on-year
-4.25% -
UK excluding London average daily rate £400 £413 £400
% change year-on-year
-3.03% +3.12%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £22.50 £16.50 £18.75
% change year-on-year
+36.36% -12.00%
All Processes & Methodologies
Canary Wharf
Contract IT job ads with a match in the
Processes & Methodologies category
322 299 391
As % of all contract IT jobs located in Canary Wharf 82.78% 78.27% 75.92%
Number of daily rates quoted 248 188 295
Average daily rate £550 £550 £550
90% offered a daily rate of more than £258 £350 £425
10% offered a daily rate of more than £650 £650 £650
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 0 2 3
Average hourly rate - £65.00 £15.00
Average hourly rate % change year-on-year
- +333.33%
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
CRM
London

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Canary Wharf region as a proportion of the total demand within the Processes & Methodologies category.

Canary Wharf CRM Jobs Demand Trend

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Canary Wharf region.

Canary Wharf CRM Daily Rate Trend

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Canary Wharf region over the 3 months to 23 May 2013.

Canary Wharf CRM Daily Rate Histogram

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Canary Wharf region.

Canary Wharf CRM Hourly Rate Trend

CRM
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the Canary Wharf region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 8 (53.33%) Dynamics CRM
2 7 (46.67%) Investment Banking
2 7 (46.67%) Finance
2 7 (46.67%) Banking
3 4 (26.67%) User Acceptance Testing
3 4 (26.67%) Document Management
4 3 (20.00%) Business Analysis
4 3 (20.00%) Marketing
4 3 (20.00%) MS Excel
5 2 (13.33%) SQL
5 2 (13.33%) .NET
5 2 (13.33%) Microsoft
5 2 (13.33%) C#
5 2 (13.33%) Project Management
5 2 (13.33%) Retail
5 2 (13.33%) Degree
5 2 (13.33%) Investment Management
6 1 (6.667%) Unit Testing
6 1 (6.667%) Electronic Trading
6 1 (6.667%) 4G
6 1 (6.667%) Computer Science
6 1 (6.667%) QA
6 1 (6.667%) WCF
6 1 (6.667%) WPF
6 1 (6.667%) Silverlight
6 1 (6.667%) Wealth Management
6 1 (6.667%) .NET Framework
6 1 (6.667%) Requirements Management
6 1 (6.667%) Software Engineering
6 1 (6.667%) Economics

CRM
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the Canary Wharf region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 2 (13.33%) .NET
2 1 (6.667%) WCF
2 1 (6.667%) WPF
2 1 (6.667%) Silverlight
2 1 (6.667%) .NET Framework
2 1 (6.667%) ASP.NET
Applications
1 3 (20.00%) MS Excel
Business Applications
1 8 (53.33%) Dynamics CRM
Communications & Networking
1 1 (6.667%) 4G
1 1 (6.667%) 3G
1 1 (6.667%) RTP
Database & Business Intelligence
1 1 (6.667%) SQL Server
General
1 7 (46.67%) Investment Banking
1 7 (46.67%) Finance
1 7 (46.67%) Banking
2 3 (20.00%) Marketing
3 2 (13.33%) Retail
4 1 (6.667%) Financial Institution
4 1 (6.667%) Front Office
4 1 (6.667%) Telecoms
Job Titles
1 10 (66.67%) Analyst
2 5 (33.33%) Business Analyst
3 3 (20.00%) Project Manager
3 3 (20.00%) Technical Analyst
4 2 (13.33%) CRM Analyst
5 1 (6.667%) Dynamics CRM Consultant
5 1 (6.667%) Microsoft CRM Consultant
5 1 (6.667%) Telecoms Project Manager
5 1 (6.667%) MI Analyst
5 1 (6.667%) Microsoft Consultant
5 1 (6.667%) Project Analyst
5 1 (6.667%) CRM Consultant
5 1 (6.667%) Senior Project Manager
5 1 (6.667%) Consultant
5 1 (6.667%) Data Architect
5 1 (6.667%) Solutions Architect
5 1 (6.667%) Senior Manager
5 1 (6.667%) Architect
Miscellaneous
1 1 (6.667%) Computer Science
1 1 (6.667%) Economics
1 1 (6.667%) Foreign Exchange (FX)
Processes & Methodologies
1 4 (26.67%) User Acceptance Testing
1 4 (26.67%) Document Management
2 3 (20.00%) Business Analysis
3 2 (13.33%) Project Management
3 2 (13.33%) Investment Management
4 1 (6.667%) Unit Testing
4 1 (6.667%) Electronic Trading
4 1 (6.667%) Wealth Management
4 1 (6.667%) Requirements Management
4 1 (6.667%) Software Engineering
4 1 (6.667%) Stakeholder Management
4 1 (6.667%) Quality Management
4 1 (6.667%) PRINCE2
4 1 (6.667%) E-Commerce
4 1 (6.667%) ERP
4 1 (6.667%) B2C
Programming Languages
1 2 (13.33%) SQL
1 2 (13.33%) C#
2 1 (6.667%) Java
Qualifications
1 2 (13.33%) Degree
2 1 (6.667%) ISEB
Quality Assurance & Compliance
1 1 (6.667%) QA
Vendors
1 2 (13.33%) Microsoft
2 1 (6.667%) Salesforce.com
2 1 (6.667%) Oracle