The table below looks at the statistics for CRM skills in IT jobs advertised for the Canary Wharf region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 18 36 54
Rank change year-on-year
+18 +18
Permanent jobs citing CRM 7 2 6
As % of all permanent IT jobs located in Canary Wharf 4.61% 1.02% 1.42%
As % of the Processes & Methodologies category 5.26% 1.26% 1.53%
Number of salaries quoted 7 2 5
Average salary £70,000 £52,500 £75,000
Average salary % change year-on-year
+33.33% -30.00%
UK excluding London average salary £42,500 £42,500 £42,500
CRM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Canary Wharf region.

Processes & Methodologies Category
Canary Wharf
Permanent IT job ads with a match in the
Processes & Methodologies category
133 159 393
As % of all permanent IT jobs located in Canary Wharf 87.50% 80.71% 93.13%
Number of salaries quoted 118 146 335
Average salary £65,000 £77,500 £75,000
Average salary % change year-on-year
-16.12% +3.33%
90% offered a salary of more than £46,900 £49,000 £50,000
10% offered a salary of more than £100,000 £100,000 £110,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in Canary Wharf

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Canary Wharf region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Canary Wharf

CRM
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Canary Wharf region.

CRM Salary Trend in Canary Wharf

CRM
Salary Histogram in Canary Wharf

This chart provides a salary histogram for IT jobs citing CRM across the Canary Wharf region over the 3 months to 29 August 2014.

CRM Salary Histogram in Canary Wharf

CRM
Top 15 Related IT Skills in Canary Wharf

For the 6 months to 29 August 2014, IT jobs across the Canary Wharf region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 7 (100.00%) Finance
2 4 (57.14%) Service Delivery
2 4 (57.14%) SQL Server
2 4 (57.14%) ITIL
2 4 (57.14%) PRINCE2
2 4 (57.14%) Salesforce.com
2 4 (57.14%) Incident Management
2 4 (57.14%) Visualforce
2 4 (57.14%) Apex Code
3 3 (42.86%) French Language
3 3 (42.86%) German Language
3 3 (42.86%) MS Excel
3 3 (42.86%) Microsoft
3 3 (42.86%) Dynamics CRM
4 2 (28.57%) Management Information System

CRM
Top Related IT Skills in Canary Wharf by Category

For the 6 months to 29 August 2014, IT jobs across the Canary Wharf region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Applications
1 3 (42.86%) MS Excel
Business Applications
1 3 (42.86%) Dynamics CRM
Database & Business Intelligence
1 4 (57.14%) SQL Server
General
1 7 (100.00%) Finance
2 3 (42.86%) French Language
2 3 (42.86%) German Language
Job Titles
1 3 (42.86%) Business Analyst
1 3 (42.86%) Analyst
1 3 (42.86%) CRM Business Analyst
1 3 (42.86%) CRM Analyst
2 1 (14.29%) Support Analyst
2 1 (14.29%) Team Leader
2 1 (14.29%) Support Team Leader
2 1 (14.29%) Business Support Analyst
2 1 (14.29%) Financial Business Analyst
Libraries, Frameworks & Software Standards
1 4 (57.14%) Visualforce
Miscellaneous
1 2 (28.57%) Management Information System
Processes & Methodologies
1 4 (57.14%) ITIL
1 4 (57.14%) PRINCE2
1 4 (57.14%) Service Delivery
1 4 (57.14%) Incident Management
Programming Languages
1 4 (57.14%) Apex Code
Vendors
1 4 (57.14%) Salesforce.com
2 3 (42.86%) Microsoft