The first table below looks at the demand for the 2nd Line Support Engineer role in IT contracts advertised for the Cardiff region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cardiff region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Second Line Support Engineer
Rank 26 32 -
Rank change year-on-year
+6 -
Contract jobs requiring a 2nd Line Support Engineer 3 1 0
As % of all contract IT jobs located in Cardiff 1.622% 0.441% -
As % of the Job Titles category 1.744% 0.463% -
Number of daily rates quoted 0 1 0
Average daily rate - £210 -
UK excluding London average daily rate £175 £163 £250
% change year-on-year
+7.69% -35.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.38 £14.50 £15.00
% change year-on-year
+12.93% -3.33%
All Job Titles
Cardiff
Contract IT job ads with a match in the
Job Titles category
172 216 232
As % of all contract IT jobs located in Cardiff 92.97% 95.15% 95.47%
Number of daily rates quoted 104 128 140
Average daily rate £365 £325 £325
Average daily rate % change year-on-year
+12.30% -
90% offered a daily rate of more than £213 £175 £117
10% offered a daily rate of more than £475 £500 £400
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 10 9 9
Average hourly rate £17.60 £14.25 £19.00
Average hourly rate % change year-on-year
+23.50% -25.00%
90% offered a hourly rate of more than £10.72 £14.00 £10.29
10% offered a hourly rate of more than £37.50 £15.50 £103.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
2nd Line Support Engineer
South Wales

2nd Line Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer across the Cardiff region as a proportion of the total demand within the Job Titles category.

Cardiff 2nd Line Support Engineer Jobs Demand Trend

2nd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the Cardiff region.

Cardiff 2nd Line Support Engineer Hourly Rate Trend

2nd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the Cardiff region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 3 (75.00%) Windows
1 3 (75.00%) Active Directory
1 3 (75.00%) Blackberry
2 2 (50.00%) Windows XP
2 2 (50.00%) LAN
2 2 (50.00%) WAN
2 2 (50.00%) Microsoft
3 1 (25.00%) MS Exchange
3 1 (25.00%) Windows 2000
3 1 (25.00%) SQL
3 1 (25.00%) SAP
3 1 (25.00%) MCP
3 1 (25.00%) Migration
3 1 (25.00%) VMware
3 1 (25.00%) NetBackup
3 1 (25.00%) Backup Exec
3 1 (25.00%) HP SIM
3 1 (25.00%) Blackberry Enterprise Server
3 1 (25.00%) HP
3 1 (25.00%) Citrix
3 1 (25.00%) Microsoft Certification
3 1 (25.00%) Veritas
3 1 (25.00%) Windows Server 2003
3 1 (25.00%) Exchange Server 2003
3 1 (25.00%) Windows Vista
3 1 (25.00%) Exchange Server 2007
3 1 (25.00%) SCOM
3 1 (25.00%) Data Migration
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) Windows 7

2nd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the Cardiff region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) MS Exchange
1 1 (25.00%) Blackberry Enterprise Server
1 1 (25.00%) Exchange Server 2003
1 1 (25.00%) Exchange Server 2007
Communications & Networking
1 2 (50.00%) LAN
1 2 (50.00%) WAN
Miscellaneous
1 3 (75.00%) Blackberry
Operating Systems
1 3 (75.00%) Windows
2 2 (50.00%) Windows XP
3 1 (25.00%) Windows 2000
3 1 (25.00%) Windows Server 2003
3 1 (25.00%) Windows Vista
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) Windows 7
Processes & Methodologies
1 1 (25.00%) Migration
1 1 (25.00%) Data Migration
Programming Languages
1 1 (25.00%) SQL
Qualifications
1 1 (25.00%) MCP
1 1 (25.00%) Microsoft Certification
System Software
1 3 (75.00%) Active Directory
Systems Management
1 1 (25.00%) NetBackup
1 1 (25.00%) Backup Exec
1 1 (25.00%) HP SIM
1 1 (25.00%) SCOM
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) SAP
2 1 (25.00%) VMware
2 1 (25.00%) HP
2 1 (25.00%) Citrix
2 1 (25.00%) Veritas