The statistics below represent IT jobs advertised across the Cardiff region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 66 75 61
Rank change year-on-year
+9 -14
Permanent jobs requiring a 2nd Line Support Engineer 4 1 3
As % of all permanent IT jobs located in Cardiff 0.61% 0.14% 0.50%
As % of the Job Titles category 0.62% 0.14% 0.51%
Number of salaries quoted 4 1 3
Median salary £23,500 £27,500 £22,000
Median salary % change year-on-year
-14.54% +25.00%
90% offered a salary of more than £21,000 £27,500 £20,000
10% offered a salary of more than £30,550 £27,500 £27,200
UK excluding London median salary £25,500 £25,500 £26,000
% change year-on-year
- -1.92%
2nd Line Support Engineer
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
642 694 588
As % of all permanent IT jobs located in Cardiff 98.62% 98.72% 98.00%
Number of salaries quoted 597 611 508
Median salary £35,000 £36,000 £34,500
Median salary % change year-on-year
-2.77% +4.34%
90% offered a salary of more than £24,000 £23,500 £23,400
10% offered a salary of more than £55,000 £47,500 £50,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

2nd Line Support Engineer
Jobs Demand Trend in Cardiff

The demand trend of job ads across the Cardiff region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in Cardiff

2nd Line Support Engineer
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Cardiff region.

2nd Line Support Engineer Salary Trend in Cardiff

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in Cardiff

For the 6 months to 4 December 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region featuring 2nd Line Support Engineer in the job title.

1 5 (71.43%) SLA
2 4 (57.14%) Windows
3 3 (42.86%) Active Directory
3 3 (42.86%) Avaya
3 3 (42.86%) Logistics
4 2 (28.57%) Degree
4 2 (28.57%) Application Packaging
4 2 (28.57%) Resource Management
4 2 (28.57%) VMware
4 2 (28.57%) Firewall
4 2 (28.57%) Citrix
4 2 (28.57%) Microsoft
4 2 (28.57%) MS Office
4 2 (28.57%) LAN
4 2 (28.57%) VoIP
4 2 (28.57%) WAN
5 1 (14.29%) DHCP
5 1 (14.29%) Ethernet
5 1 (14.29%) DNS
5 1 (14.29%) Linux
5 1 (14.29%) JBoss
5 1 (14.29%) Apache
5 1 (14.29%) Tomcat
5 1 (14.29%) MS Excel
5 1 (14.29%) MS Exchange
5 1 (14.29%) ITIL
5 1 (14.29%) Cisco
5 1 (14.29%) IBM
5 1 (14.29%) CCNA
5 1 (14.29%) Intel

2nd Line Support Engineer Skill Set
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Apache
1 1 (14.29%) Exchange Server 2010
1 1 (14.29%) Exchange Server 2013
1 1 (14.29%) JBoss
1 1 (14.29%) MS Exchange
1 1 (14.29%) Tomcat
1 1 (14.29%) WebSphere
Applications
1 2 (28.57%) MS Office
2 1 (14.29%) MS Excel
Communications & Networking
1 2 (28.57%) Firewall
1 2 (28.57%) LAN
1 2 (28.57%) VoIP
1 2 (28.57%) WAN
2 1 (14.29%) DHCP
2 1 (14.29%) DNS
2 1 (14.29%) Ethernet
2 1 (14.29%) Internet
2 1 (14.29%) MPLS
2 1 (14.29%) Wi-Fi
Database & Business Intelligence
1 1 (14.29%) SQL Server
General
1 1 (14.29%) Advertising
Libraries, Frameworks & Software Standards
1 1 (14.29%) Apache Flex
Operating Systems
1 4 (57.14%) Windows
2 1 (14.29%) Linux
2 1 (14.29%) Red Hat Enterprise Linux
2 1 (14.29%) Windows Server
2 1 (14.29%) Windows Server 2008
Processes & Methodologies
1 3 (42.86%) Logistics
2 2 (28.57%) Application Packaging
2 2 (28.57%) Resource Management
3 1 (14.29%) Incident Management
3 1 (14.29%) ITIL
3 1 (14.29%) Performance Engineering
3 1 (14.29%) Problem Management
3 1 (14.29%) Risk Management
3 1 (14.29%) Service Management
Qualifications
1 2 (28.57%) Degree
2 1 (14.29%) CCNA
2 1 (14.29%) Cisco Certification
2 1 (14.29%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (71.43%) SLA
System Software
1 3 (42.86%) Active Directory
2 1 (14.29%) XenApp
2 1 (14.29%) XenDesktop
2 1 (14.29%) XenServer
Systems Management
1 1 (14.29%) WhatsUp Gold
Vendors
1 3 (42.86%) Avaya
2 2 (28.57%) Citrix
2 2 (28.57%) Microsoft
2 2 (28.57%) VMware
3 1 (14.29%) AppDynamics
3 1 (14.29%) Blue Coat
3 1 (14.29%) Cisco
3 1 (14.29%) F5
3 1 (14.29%) IBM
3 1 (14.29%) Intel
3 1 (14.29%) Palo Alto
3 1 (14.29%) Red Hat