Customer Service Contracts in Carlisle

Customer Service
Cumbria > Carlisle

The following table provides summary statistics for contract job vacancies advertised in Carlisle with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 14 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 5 - 4
Rank change year-on-year - - -2
Contract jobs citing Customer Service 2 0 1
As % of all contract jobs advertised in Carlisle 15.38% - 10.00%
As % of the Processes & Methodologies category 18.18% - 11.11%
Number of daily rates quoted 0 0 1
Median daily rate (50th Percentile) - - £150
Median % change year-on-year - - +25.00%
Cumbria median daily rate £575 £463 £150
% change year-on-year +24.32% +208.33% +25.00%
Number of hourly rates quoted 2 0 0
10th Percentile - - -
25th Percentile £11.13 - -
Median hourly rate £11.25 - -
75th Percentile £11.38 - -
90th Percentile - - -
Cumbria median hourly rate £10.95 - -

All Process and Methodology Skills
Carlisle

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Carlisle with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 11 1 9
As % of all contract IT jobs advertised in Carlisle 84.62% 100.00% 90.00%
Number of daily rates quoted 6 1 8
10th Percentile £273 - £334
25th Percentile £276 £413 £443
Median daily rate (50th Percentile) £373 £425 £475
Median % change year-on-year -12.24% -10.53% +107.05%
75th Percentile £474 £438 £588
90th Percentile £538 - £591
Cumbria median daily rate £515 £475 £475
% change year-on-year +8.42% - +35.71%
Number of hourly rates quoted 5 0 0
10th Percentile - - -
25th Percentile £11.13 - -
Median hourly rate £44.74 - -
75th Percentile - - -
90th Percentile - - -
Cumbria median hourly rate £13.00 £69.45 £50.91
% change year-on-year -81.28% +36.43% +41.40%

Customer Service
Job Vacancy Trend in Carlisle

Job postings citing Customer Service as a proportion of all IT jobs advertised in Carlisle.

Job vacancy trend for Customer Service in Carlisle

Customer Service
Contractor Daily Rate Trend in Carlisle

3-month moving average daily rate quoted in jobs citing Customer Service in Carlisle.

Daily rate trend for Customer Service in Carlisle

Customer Service
Contractor Hourly Rate Trend in Carlisle

3-month moving average hourly rates quoted in jobs citing Customer Service in Carlisle.

Hourly rate trend for Customer Service in Carlisle

Customer Service
Co-occurring Skills and Capabilities in Carlisle by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Office
General
1 2 (100.00%) Banking
1 2 (100.00%) Finance
1 2 (100.00%) Retail
1 2 (100.00%) Social Skills
Job Titles
1 2 (100.00%) Administrator
1 2 (100.00%) Help Desk Administrator
Processes & Methodologies
1 2 (100.00%) Data Entry
1 2 (100.00%) Time Management
Vendors
1 2 (100.00%) Microsoft