Customer Service Contracts in Chester

Customer Service
Cheshire > Chester

The following table provides summary statistics for contract job vacancies advertised in Chester with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 13 18 6
Rank change year-on-year +5 -12 +1
Contract jobs citing Customer Service 1 3 13
As % of all contract jobs advertised in Chester 1.89% 3.53% 20.00%
As % of the Processes & Methodologies category 2.63% 3.95% 21.67%
Number of daily rates quoted 0 2 5
10th Percentile - - £188
25th Percentile - £213 £206
Median daily rate (50th Percentile) - £225 £225
75th Percentile - £238 £500
90th Percentile - - £523
Cheshire median daily rate £130 £215 £375
% change year-on-year -39.53% -42.67% +7.14%
Number of hourly rates quoted 0 0 2
10th Percentile - - £12.29
25th Percentile - - £12.36
Median hourly rate - - £12.96
75th Percentile - - £13.78
90th Percentile - - £13.99
Cheshire median hourly rate £17.11 - £14.36
% change year-on-year - - -4.25%

All Process and Methodology Skills
Chester

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Chester with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 38 76 60
As % of all contract IT jobs advertised in Chester 71.70% 89.41% 92.31%
Number of daily rates quoted 18 43 31
10th Percentile £266 £288 £211
25th Percentile £445 £330 £359
Median daily rate (50th Percentile) £638 £400 £425
Median % change year-on-year +59.38% -5.88% +43.46%
75th Percentile £738 £525 £538
90th Percentile - £680 £625
Cheshire median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% +2.86%
Number of hourly rates quoted 8 11 4
10th Percentile - £23.15 £12.38
25th Percentile £41.25 £29.58 £12.59
Median hourly rate £42.50 £30.54 £17.21
Median % change year-on-year +39.16% +77.48% -33.08%
75th Percentile £47.50 £35.00 £23.09
90th Percentile - - £25.96
Cheshire median hourly rate £26.66 £30.54 £23.50
% change year-on-year -12.70% +29.96% -27.06%

Customer Service
Job Vacancy Trend in Chester

Job postings citing Customer Service as a proportion of all IT jobs advertised in Chester.

Job vacancy trend for Customer Service in Chester

Customer Service
Contractor Daily Rate Trend in Chester

3-month moving average daily rate quoted in jobs citing Customer Service in Chester.

Daily rate trend for Customer Service in Chester

Customer Service
Contractor Hourly Rate Trend in Chester

3-month moving average hourly rates quoted in jobs citing Customer Service in Chester.

Hourly rate trend for Customer Service in Chester

Customer Service
Co-occurring Skills and Capabilities in Chester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Office
Communications & Networking
1 1 (100.00%) Broadband
General
1 1 (100.00%) French Language
1 1 (100.00%) German Language
1 1 (100.00%) Italian Language
1 1 (100.00%) Spanish Language
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Service Analyst
1 1 (100.00%) Service Desk Analyst
Miscellaneous
1 1 (100.00%) Life Science
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Process Improvement
1 1 (100.00%) Service Delivery
Qualifications
1 1 (100.00%) Degree
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) ServiceNow