The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the Chester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Chester region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 9 17 19
Rank change year-on-year
+8 +2
Contract jobs citing Service Delivery 16 5 4
As % of all contract IT jobs located in Chester 11.68% 4.348% 2.500%
As % of the Processes & Methodologies category 14.55% 6.494% 3.604%
Number of daily rates quoted 5 3 0
Average daily rate £175 £375 -
Average daily rate % change year-on-year
-53.33% -
UK excluding London average daily rate £350 £338 £350
% change year-on-year
+3.70% -3.57%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £17.50 £17.00
% change year-on-year
-14.28% +2.94%
All Processes & Methodologies
Chester
Contract IT job ads with a match in the
Processes & Methodologies category
110 77 111
As % of all contract IT jobs located in Chester 80.29% 66.96% 69.38%
Number of daily rates quoted 32 32 38
Average daily rate £388 £363 £350
Average daily rate % change year-on-year
+6.89% +3.57%
90% offered a daily rate of more than £175 £300 £195
10% offered a daily rate of more than £500 £435 £425
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 9 3 3
Average hourly rate £44.90 £14.00 £16.50
Average hourly rate % change year-on-year
+220.71% -15.15%
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
Service Delivery
Cheshire

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Chester region as a proportion of the total demand within the Processes & Methodologies category.

Chester Service Delivery Jobs Demand Trend

Service Delivery
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Chester region.

Chester Service Delivery Daily Rate Trend

Service Delivery
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Chester region over the 3 months to 17 May 2013.

Chester Service Delivery Daily Rate Histogram

Service Delivery
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Chester region.

Chester Service Delivery Hourly Rate Trend

Service Delivery
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Chester region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 19 (59.38%) ITIL
2 12 (37.50%) Service Management
3 8 (25.00%) Supplier Management
4 6 (18.75%) SLA
4 6 (18.75%) Finance
5 5 (15.63%) Middleware
6 4 (12.50%) SAP
7 3 (9.375%) SharePoint
7 3 (9.375%) ITIL Certification
7 3 (9.375%) Project Management
7 3 (9.375%) Degree
8 2 (6.250%) MS Office
8 2 (6.250%) PRINCE2
8 2 (6.250%) PRINCE2 Certification
8 2 (6.250%) PRINCE
8 2 (6.250%) Tivoli
8 2 (6.250%) Tivoli Workload Scheduler
8 2 (6.250%) SAP R/3
8 2 (6.250%) Remedy
8 2 (6.250%) Blackberry
8 2 (6.250%) Change Management
8 2 (6.250%) Legal
8 2 (6.250%) Stakeholder Management
8 2 (6.250%) Information Security
8 2 (6.250%) Incident Management
8 2 (6.250%) Computer Science
8 2 (6.250%) Data Protection
8 2 (6.250%) Security Cleared
8 2 (6.250%) ITIL V3
9 1 (3.125%) UNIX

Service Delivery
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Chester region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 5 (15.63%) Middleware
Application Platforms
1 3 (9.375%) SharePoint
2 1 (3.125%) Lync
Applications
1 2 (6.250%) MS Office
2 1 (3.125%) MS Excel
Business Applications
1 2 (6.250%) SAP R/3
Communications & Networking
1 1 (3.125%) Internet
1 1 (3.125%) Firewall
1 1 (3.125%) Intrusion Detection
Database & Business Intelligence
1 1 (3.125%) GIS
General
1 6 (18.75%) Finance
2 2 (6.250%) Legal
3 1 (3.125%) Banking
3 1 (3.125%) Billing
Job Titles
1 15 (46.88%) Service Manager
2 13 (40.63%) Services Delivery Manager
2 13 (40.63%) Delivery Manager
3 11 (34.38%) Analyst
4 10 (31.25%) Service Analyst
5 8 (25.00%) Services Delivery Analyst
6 1 (3.125%) Information Security Analyst
6 1 (3.125%) IT Services Manager
6 1 (3.125%) Junior Analyst
6 1 (3.125%) Junior Information Analyst
6 1 (3.125%) Tivoli Specialist
6 1 (3.125%) IT Services Delivery Manager
6 1 (3.125%) Service Control Analyst
6 1 (3.125%) Infrastructure Project Manager
6 1 (3.125%) Graduate
6 1 (3.125%) Project Manager
6 1 (3.125%) Junior
6 1 (3.125%) Security Analyst
6 1 (3.125%) Information Analyst
6 1 (3.125%) Infrastructure Manager
Miscellaneous
1 2 (6.250%) Blackberry
1 2 (6.250%) Computer Science
2 1 (3.125%) FMCG
2 1 (3.125%) Management Information System
Operating Systems
1 1 (3.125%) UNIX
1 1 (3.125%) Windows
1 1 (3.125%) AIX
1 1 (3.125%) Tru64
Processes & Methodologies
1 19 (59.38%) ITIL
2 12 (37.50%) Service Management
3 8 (25.00%) Supplier Management
4 3 (9.375%) Project Management
5 2 (6.250%) Data Protection
5 2 (6.250%) ITIL V3
5 2 (6.250%) Incident Management
5 2 (6.250%) Stakeholder Management
5 2 (6.250%) Information Security
5 2 (6.250%) Change Management
5 2 (6.250%) PRINCE2
5 2 (6.250%) PRINCE
6 1 (3.125%) Configuration Management
6 1 (3.125%) CRM
6 1 (3.125%) ITSM
6 1 (3.125%) Quality Management
6 1 (3.125%) Information Management
6 1 (3.125%) Ethical Hacking
6 1 (3.125%) Problem Management
6 1 (3.125%) Computer Security
Programming Languages
1 1 (3.125%) Shell Script
Qualifications
1 3 (9.375%) ITIL Certification
1 3 (9.375%) Degree
2 2 (6.250%) Security Cleared
2 2 (6.250%) PRINCE2 Certification
3 1 (3.125%) CISSP
3 1 (3.125%) CEH
3 1 (3.125%) EnCE
3 1 (3.125%) SC Cleared
Quality Assurance & Compliance
1 6 (18.75%) SLA
2 1 (3.125%) Sarbanes-Oxley
System Software
1 2 (6.250%) Tivoli Workload Scheduler
Systems Management
1 2 (6.250%) Tivoli
Vendors
1 4 (12.50%) SAP
2 2 (6.250%) Remedy
3 1 (3.125%) Microsoft
Chester, North West
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