The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 193 208 221
Rank change year-on-year
+15 +13
Contract jobs requiring a 2nd Line Support Engineer 10 17 10
As % of all contract IT jobs located in the City of London 0.17% 0.24% 0.13%
As % of the Job Titles category 0.18% 0.26% 0.14%
Number of daily rates quoted 4 6 4
Average daily rate
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£179 £160 £159
Average daily rate % change year-on-year
+11.71% +0.47%
90% offered a daily rate of more than £161 £125 £103
10% offered a daily rate of more than £195 £225 £396
UK excluding London average daily rate £200 £133 £145
% change year-on-year
+50.94% -8.62%
Number of hourly rates quoted 4 7 1
Average hourly rate £14.50 £16.00 £18.50
Average hourly rate % change year-on-year
-9.37% -13.51%
UK excluding London average hourly rate £15.00 £15.25 £15.13
% change year-on-year
-1.63% +0.82%
2nd Line Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5448 6621 7375
As % of all contract IT jobs located in the City of London 92.25% 92.47% 92.58%
Number of daily rates quoted 3984 4809 5300
Average daily rate £450 £450 £450
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £358 £350 £342
% change year-on-year
+2.14% +2.33%
Number of hourly rates quoted 100 140 179
Average hourly rate £17.50 £19.50 £19.50
Average hourly rate % change year-on-year
-10.25% -
90% offered a hourly rate of more than £12.50 £11.50 £11.00
10% offered a hourly rate of more than £32.82 £34.25 £42.50
UK excluding London average hourly rate £16.50 £16.50 £18.00
% change year-on-year
- -8.33%

2nd Line Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the City of London

2nd Line Support Engineer
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Daily Rate Trend in the City of London

2nd Line Support Engineer
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Hourly Rate Trend in the City of London

2nd Line Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 16 September 2014, IT contractor jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 13 (86.67%) Windows
2 8 (53.33%) Microsoft
2 8 (53.33%) Active Directory
3 7 (46.67%) ITIL
3 7 (46.67%) Windows XP
4 6 (40.00%) MS Office
5 5 (33.33%) MS Excel
6 4 (26.67%) SLA
7 3 (20.00%) Citrix
7 3 (20.00%) Blackberry
7 3 (20.00%) Windows 7
7 3 (20.00%) DNS
8 2 (13.33%) Android
8 2 (13.33%) Windows Server 2008
8 2 (13.33%) Banking
8 2 (13.33%) SCCM
8 2 (13.33%) Finance
8 2 (13.33%) Migration
8 2 (13.33%) MOS
8 2 (13.33%) MCDST
8 2 (13.33%) Cisco Certification
8 2 (13.33%) Microsoft Certification
8 2 (13.33%) CCNA
8 2 (13.33%) Bloomberg
8 2 (13.33%) MS Exchange
8 2 (13.33%) MCSE
8 2 (13.33%) MCSA
9 1 (6.67%) Apache
9 1 (6.67%) UNIX
9 1 (6.67%) DHCP

2nd Line Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 16 September 2014, IT contractor jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (13.33%) MS Exchange
2 1 (6.67%) Blackberry Enterprise Server
2 1 (6.67%) Exchange Server 2000
2 1 (6.67%) Exchange Server 2003
2 1 (6.67%) Exchange Server 2010
2 1 (6.67%) Exchange Server 2013
2 1 (6.67%) IBM Notes
2 1 (6.67%) Apache
Applications
1 6 (40.00%) MS Office
2 5 (33.33%) MS Excel
3 1 (6.67%) MS PowerPoint
Communications & Networking
1 3 (20.00%) DNS
2 1 (6.67%) DHCP
Database & Business Intelligence
1 1 (6.67%) MySQL
Development Applications
1 1 (6.67%) JIRA
General
1 2 (13.33%) Finance
1 2 (13.33%) Banking
2 1 (6.67%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (6.67%) HTML
Miscellaneous
1 3 (20.00%) Blackberry
2 1 (6.67%) Interactive TV
Operating Systems
1 13 (86.67%) Windows
2 7 (46.67%) Windows XP
3 3 (20.00%) Windows 7
4 2 (13.33%) Android
4 2 (13.33%) Windows Server 2008
5 1 (6.67%) Linux
5 1 (6.67%) Windows 2000
5 1 (6.67%) Windows 8
5 1 (6.67%) Windows Server 2012
5 1 (6.67%) UNIX
Processes & Methodologies
1 7 (46.67%) ITIL
2 2 (13.33%) Migration
3 1 (6.67%) Asset Management
3 1 (6.67%) Incident Management
3 1 (6.67%) ITIL V3
Programming Languages
1 1 (6.67%) Perl
1 1 (6.67%) PHP
Qualifications
1 2 (13.33%) MCSE
1 2 (13.33%) MCSA
1 2 (13.33%) CCNA
1 2 (13.33%) Cisco Certification
1 2 (13.33%) Microsoft Certification
1 2 (13.33%) MOS
1 2 (13.33%) MCDST
2 1 (6.67%) Degree
2 1 (6.67%) SC Cleared
2 1 (6.67%) Security Cleared
2 1 (6.67%) ITIL Certification
Quality Assurance & Compliance
1 4 (26.67%) SLA
System Software
1 8 (53.33%) Active Directory
Systems Management
1 2 (13.33%) SCCM
2 1 (6.67%) Zenoss
2 1 (6.67%) Nagios
2 1 (6.67%) Backup Exec
Vendors
1 8 (53.33%) Microsoft
2 3 (20.00%) Citrix
3 2 (13.33%) Bloomberg
4 1 (6.67%) Remedy
4 1 (6.67%) McAfee
4 1 (6.67%) Wyse
4 1 (6.67%) Avaya
4 1 (6.67%) Veritas
4 1 (6.67%) Lotus
4 1 (6.67%) Reuters
4 1 (6.67%) Fidessa
4 1 (6.67%) Oracle
4 1 (6.67%) Cisco
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