The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 145 184 197
Rank change year-on-year
+39 +13
Contract jobs requiring a 2nd Line Support Engineer 8 4 9
As % of all contract IT jobs located in the City of London 0.25% 0.078% 0.15%
As % of the Job Titles category 0.27% 0.082% 0.16%
Number of daily rates quoted 4 3 5
Average daily rate £213 £200 £165
Average daily rate % change year-on-year
+6.25% +21.21%
90% offered a daily rate of more than £197 £172 £144
10% offered a daily rate of more than £286 £220 £265
UK excluding London average daily rate £160 £145 £140
% change year-on-year
+10.34% +3.57%
Number of hourly rates quoted 3 0 1
Average hourly rate £17.00 - £17.50
UK excluding London average hourly rate £16.00 £15.00 £15.50
% change year-on-year
+6.66% -3.22%
2nd Line Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3005 4884 5656
As % of all contract IT jobs located in the City of London 95.52% 95.00% 94.99%
Number of daily rates quoted 2360 3750 4065
Average daily rate £475 £450 £450
Average daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £300 £275 £275
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 51 81 91
Average hourly rate £19.99 £18.00 £20.00
Average hourly rate % change year-on-year
+11.06% -10.00%
90% offered a hourly rate of more than £12.00 £12.50 £13.00
10% offered a hourly rate of more than £53.00 £27.37 £30.95
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the City of London

2nd Line Support Engineer
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Daily Rate Trend in the City of London

2nd Line Support Engineer
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the City of London region over the 3 months to 10 February 2016.

2nd Line Support Engineer Daily Rate Histogram in the City of London

2nd Line Support Engineer
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Hourly Rate Trend in the City of London

2nd Line Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 10 February 2016, IT contractor jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 11 (68.75%) Windows
2 8 (50.00%) Windows 7
3 7 (43.75%) MS Office
3 7 (43.75%) Blackberry
4 6 (37.50%) Windows Server
5 5 (31.25%) iPad
5 5 (31.25%) Microsoft
5 5 (31.25%) Windows XP
6 4 (25.00%) IBM Notes
6 4 (25.00%) Active Directory
6 4 (25.00%) Lotus
6 4 (25.00%) Apple
6 4 (25.00%) Windows Server 2003
6 4 (25.00%) Reuters
6 4 (25.00%) Bloomberg
6 4 (25.00%) Finance
6 4 (25.00%) Banking
6 4 (25.00%) Retail
6 4 (25.00%) Retail Banking
6 4 (25.00%) Office 365
6 4 (25.00%) Eikon
6 4 (25.00%) iPhone
7 3 (18.75%) Windows Server 2008
7 3 (18.75%) ITIL
7 3 (18.75%) Citrix
7 3 (18.75%) MS Excel
7 3 (18.75%) MS Exchange
8 2 (12.50%) MCSE
8 2 (12.50%) Linux
8 2 (12.50%) Microsoft Certification

2nd Line Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 10 February 2016, IT contractor jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (25.00%) IBM Notes
2 3 (18.75%) MS Exchange
3 2 (12.50%) Exchange Server 2007
4 1 (6.25%) Blackberry Enterprise Server
4 1 (6.25%) Exchange Server 2010
4 1 (6.25%) SharePoint
4 1 (6.25%) Skype for Business
Applications
1 7 (43.75%) MS Office
2 3 (18.75%) MS Excel
3 1 (6.25%) MS Visio
Business Applications
1 4 (25.00%) Eikon
2 1 (6.25%) assyst
2 1 (6.25%) Remedy ITSM
2 1 (6.25%) SAP CRM
Cloud Services
1 4 (25.00%) Office 365
Communications & Networking
1 1 (6.25%) DHCP
1 1 (6.25%) DNS
1 1 (6.25%) LAN
1 1 (6.25%) SAN
1 1 (6.25%) VoIP
1 1 (6.25%) WAN
Development Applications
1 1 (6.25%) JIRA
General
1 4 (25.00%) Banking
1 4 (25.00%) Finance
1 4 (25.00%) Retail
1 4 (25.00%) Retail Banking
2 1 (6.25%) German Language
2 1 (6.25%) Law
2 1 (6.25%) Legal
Miscellaneous
1 7 (43.75%) Blackberry
2 5 (31.25%) iPad
3 4 (25.00%) iPhone
4 1 (6.25%) BBC
4 1 (6.25%) NHS
4 1 (6.25%) Video Conferencing
4 1 (6.25%) Video on Demand
Operating Systems
1 11 (68.75%) Windows
2 8 (50.00%) Windows 7
3 6 (37.50%) Windows Server
4 5 (31.25%) Windows XP
5 4 (25.00%) Windows Server 2003
6 3 (18.75%) Windows Server 2008
7 2 (12.50%) Linux
8 1 (6.25%) Apple iOS
8 1 (6.25%) Debian
8 1 (6.25%) Mac OS X
8 1 (6.25%) Windows 8
Processes & Methodologies
1 3 (18.75%) ITIL
2 2 (12.50%) Service Management
3 1 (6.25%) Asset Management
3 1 (6.25%) Build Automation
3 1 (6.25%) Change Control
3 1 (6.25%) CRM
3 1 (6.25%) Defect Management
3 1 (6.25%) Disaster Recovery
3 1 (6.25%) DRM
3 1 (6.25%) ITSM
3 1 (6.25%) Knowledge Management
3 1 (6.25%) Root Cause Analysis
3 1 (6.25%) Workflow
Programming Languages
1 1 (6.25%) C#
1 1 (6.25%) Java
Qualifications
1 2 (12.50%) MCITP
1 2 (12.50%) MCSE
1 2 (12.50%) Microsoft Certification
1 2 (12.50%) Security Cleared
2 1 (6.25%) Degree
2 1 (6.25%) DV Cleared
2 1 (6.25%) SC Cleared
System Software
1 4 (25.00%) Active Directory
Systems Management
1 1 (6.25%) SCCM
1 1 (6.25%) Tivoli
Vendors
1 5 (31.25%) Microsoft
2 4 (25.00%) Apple
2 4 (25.00%) Bloomberg
2 4 (25.00%) Lotus
2 4 (25.00%) Reuters
3 3 (18.75%) Citrix
4 1 (6.25%) Cisco
4 1 (6.25%) Isilon
4 1 (6.25%) Red Hat
4 1 (6.25%) Remedy
4 1 (6.25%) SAP
4 1 (6.25%) Symantec