The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 276 310 300
Rank change year-on-year
+34 -10
Permanent jobs requiring a 2nd Line Support Engineer 33 8 18
As % of all permanent IT jobs located in the City of London 0.32% 0.076% 0.17%
As % of the Job Titles category 0.34% 0.082% 0.18%
Number of salaries quoted 28 8 18
Average salary £27,500 £24,500 £40,000
Average salary % change year-on-year
+12.24% -38.75%
UK excluding London average salary £26,000 £24,000 £27,500
% change year-on-year
+8.33% -12.72%
2nd Line Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9696 9784 10167
As % of all permanent IT jobs located in the City of London 93.29% 92.81% 93.69%
Number of salaries quoted 8308 8288 9117
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £33,500 £32,500 £34,000
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Salary Trend in the City of London

2nd Line Support Engineer
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the City of London region over the 3 months to 2 March 2015.

2nd Line Support Engineer Salary Histogram in the City of London

2nd Line Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 2 March 2015, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 52 (91.23%) Windows
2 34 (59.65%) Active Directory
3 33 (57.89%) Microsoft
4 27 (47.37%) Windows 7
5 25 (43.86%) Windows Server 2008
6 24 (42.11%) MS Excel
7 21 (36.84%) MS Office
8 19 (33.33%) Windows 8
9 18 (31.58%) Firewall
10 17 (29.82%) Windows Server 2003
10 17 (29.82%) MS Exchange
11 16 (28.07%) TCP/IP
11 16 (28.07%) Windows Server 2012
12 15 (26.32%) DNS
13 14 (24.56%) VPN
13 14 (24.56%) DHCP
13 14 (24.56%) Microsoft Certification
13 14 (24.56%) VMware
14 13 (22.81%) Exchange Server 2010
15 10 (17.54%) VMware Infrastructure
15 10 (17.54%) Windows Vista
15 10 (17.54%) Mac OS X
15 10 (17.54%) Windows XP
16 9 (15.79%) MCSE
16 9 (15.79%) Cisco
17 8 (14.04%) MCSA
17 8 (14.04%) MCP
17 8 (14.04%) Blackberry
18 7 (12.28%) Exchange Server 2007
18 7 (12.28%) Citrix

2nd Line Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 2 March 2015, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (29.82%) MS Exchange
2 13 (22.81%) Exchange Server 2010
3 7 (12.28%) Exchange Server 2007
4 6 (10.53%) Exchange Server 2013
5 4 (7.02%) Blackberry Enterprise Server
6 2 (3.51%) Lync
6 2 (3.51%) SharePoint
7 1 (1.75%) Exchange Server 2003
Applications
1 24 (42.11%) MS Excel
2 21 (36.84%) MS Office
3 2 (3.51%) MS Visio
3 2 (3.51%) MS PowerPoint
Cloud Services
1 1 (1.75%) Office 365
Communications & Networking
1 18 (31.58%) Firewall
2 16 (28.07%) TCP/IP
3 15 (26.32%) DNS
4 14 (24.56%) VPN
4 14 (24.56%) DHCP
5 7 (12.28%) LAN
5 7 (12.28%) WAN
6 4 (7.02%) VoIP
7 3 (5.26%) IP Telephony
8 2 (3.51%) VLAN
8 2 (3.51%) Wireless
8 2 (3.51%) ADSL
8 2 (3.51%) SAN
9 1 (1.75%) MPLS
9 1 (1.75%) DSL
9 1 (1.75%) Network Security
9 1 (1.75%) NAS
General
1 6 (10.53%) Finance
1 6 (10.53%) Banking
2 2 (3.51%) Retail
2 2 (3.51%) Telecoms
3 1 (1.75%) Marketing
Miscellaneous
1 8 (14.04%) Blackberry
2 3 (5.26%) Analytical Skills
3 2 (3.51%) iPhone
3 2 (3.51%) Replication
4 1 (1.75%) Computer Science
4 1 (1.75%) Handset
Operating Systems
1 52 (91.23%) Windows
2 27 (47.37%) Windows 7
3 25 (43.86%) Windows Server 2008
4 19 (33.33%) Windows 8
5 17 (29.82%) Windows Server 2003
6 16 (28.07%) Windows Server 2012
7 10 (17.54%) Windows Vista
7 10 (17.54%) Windows XP
7 10 (17.54%) Mac OS X
8 5 (8.77%) Mac OS
9 4 (7.02%) Linux
10 3 (5.26%) UNIX
11 2 (3.51%) Android
Processes & Methodologies
1 7 (12.28%) ITIL
2 5 (8.77%) Service Delivery
3 3 (5.26%) CRM
3 3 (5.26%) Network Management
4 2 (3.51%) Service Management
5 1 (1.75%) Disaster Recovery
5 1 (1.75%) Investment Management
5 1 (1.75%) ITIL V3
Programming Languages
1 2 (3.51%) SQL
2 1 (1.75%) Java
Qualifications
1 14 (24.56%) Microsoft Certification
2 9 (15.79%) MCSE
3 8 (14.04%) MCSA
3 8 (14.04%) MCP
4 5 (8.77%) MCITP
5 4 (7.02%) MCTS
6 3 (5.26%) Cisco Certification
6 3 (5.26%) Degree
6 3 (5.26%) ITIL Certification
6 3 (5.26%) CCNA
7 1 (1.75%) CCA
7 1 (1.75%) Citrix Certification
7 1 (1.75%) HND
7 1 (1.75%) CCNP
Quality Assurance & Compliance
1 5 (8.77%) SLA
2 1 (1.75%) ISO/IEC 27001
2 1 (1.75%) ISO 9001
System Software
1 34 (59.65%) Active Directory
2 10 (17.54%) VMware Infrastructure
3 2 (3.51%) vSphere
3 2 (3.51%) VMware ESXi
4 1 (1.75%) Hyper-V
4 1 (1.75%) XenApp
Systems Management
1 3 (5.26%) Norton AntiVirus
2 1 (1.75%) Backup Exec
2 1 (1.75%) WSUS
Vendors
1 33 (57.89%) Microsoft
2 14 (24.56%) VMware
3 9 (15.79%) Cisco
4 7 (12.28%) Citrix
5 5 (8.77%) Apple
6 4 (7.02%) Symantec
7 3 (5.26%) HP
7 3 (5.26%) Dell
7 3 (5.26%) Google
8 2 (3.51%) Brocade
8 2 (3.51%) Draytek
8 2 (3.51%) Veeam
8 2 (3.51%) Ruckus Wireless
8 2 (3.51%) Stonesoft
8 2 (3.51%) CheckPoint
8 2 (3.51%) Toshiba
9 1 (1.75%) McAfee
9 1 (1.75%) CommVault
9 1 (1.75%) SonicWALL
City, London
Senitor Associates
Salary: £33000 - £35000 per annum
Posted: 4 days ago