The statistics below represent IT jobs advertised across the City of London region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 221 263 301
Rank change year-on-year
+42 +38
Permanent jobs requiring a 2nd Line Support Engineer 17 29 25
As % of all permanent IT jobs located in the City of London 0.28% 0.34% 0.22%
As % of the Job Titles category 0.29% 0.35% 0.23%
Number of salaries quoted 17 28 24
Median salary £28,000 £26,500 £27,500
Median salary % change year-on-year
+5.66% -3.63%
90% offered a salary of more than £22,700 £23,500 £21,500
10% offered a salary of more than £32,500 £29,150 £40,500
UK excluding London median salary £26,500 £25,500 £25,000
% change year-on-year
+3.92% +2.00%
2nd Line Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
5779 8245 10893
As % of all permanent IT jobs located in the City of London 96.03% 95.59% 95.60%
Number of salaries quoted 5280 7146 9155
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £35,000 £31,500 £32,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support Engineer
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Salary Trend in the City of London

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 26 September 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 2nd Line Support Engineer in the job title.

1 32 (91.43%) Windows
2 28 (80.00%) Active Directory
3 15 (42.86%) ITIL
3 15 (42.86%) Windows 7
4 14 (40.00%) MS Office
4 14 (40.00%) Microsoft
4 14 (40.00%) TCP/IP
5 13 (37.14%) Citrix
5 13 (37.14%) Windows Server
6 12 (34.29%) DNS
6 12 (34.29%) DHCP
7 11 (31.43%) VMware
7 11 (31.43%) Office 365
7 11 (31.43%) MS Exchange
8 9 (25.71%) VPN
8 9 (25.71%) Change Management
8 9 (25.71%) Project Management
9 8 (22.86%) MS Excel
9 8 (22.86%) Exchange Server 2010
9 8 (22.86%) Windows Server 2008
10 7 (20.00%) LAN
10 7 (20.00%) MCSE
10 7 (20.00%) WAN
10 7 (20.00%) Microsoft Certification
10 7 (20.00%) Exchange Server 2013
11 6 (17.14%) Telecoms
11 6 (17.14%) Cisco Certification
11 6 (17.14%) CCNA
11 6 (17.14%) MCSA
11 6 (17.14%) Windows 8

2nd Line Support Engineer Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (31.43%) MS Exchange
2 8 (22.86%) Exchange Server 2010
3 7 (20.00%) Exchange Server 2013
4 4 (11.43%) SharePoint
5 3 (8.57%) Exchange Server 2007
5 3 (8.57%) Skype for Business
6 1 (2.86%) Blackberry Enterprise Server
6 1 (2.86%) IBM Notes
Applications
1 14 (40.00%) MS Office
2 8 (22.86%) MS Excel
3 4 (11.43%) MS Visio
4 1 (2.86%) Adobe Creative Suite
Business Applications
1 1 (2.86%) Dynamics CRM
Cloud Services
1 11 (31.43%) Office 365
2 1 (2.86%) Adobe Creative Cloud
2 1 (2.86%) Amazon AWS
2 1 (2.86%) Dropbox
2 1 (2.86%) Microsoft Azure
Communications & Networking
1 14 (40.00%) TCP/IP
2 12 (34.29%) DHCP
2 12 (34.29%) DNS
3 9 (25.71%) VPN
4 7 (20.00%) LAN
4 7 (20.00%) WAN
5 5 (14.29%) SAN
6 4 (11.43%) Internet
6 4 (11.43%) IP Telephony
7 3 (8.57%) Skype
7 3 (8.57%) VoIP
8 1 (2.86%) Cisco IOS
8 1 (2.86%) Firewall
8 1 (2.86%) Remote Desktop
8 1 (2.86%) Wireless
Database & Business Intelligence
1 4 (11.43%) SQL Server
Development Applications
1 3 (8.57%) MSI
2 2 (5.71%) JIRA
General
1 6 (17.14%) Telecoms
2 3 (8.57%) Finance
3 1 (2.86%) Advertising
3 1 (2.86%) Law
3 1 (2.86%) Marketing
3 1 (2.86%) Publishing
Libraries, Frameworks & Software Standards
1 1 (2.86%) Web Services
Miscellaneous
1 5 (14.29%) Client/Server
2 4 (11.43%) Management Information System
3 2 (5.71%) iPhone
3 2 (5.71%) Smartphone
4 1 (2.86%) Analytical Skills
4 1 (2.86%) Blackberry
4 1 (2.86%) BYOD
4 1 (2.86%) CMDB
4 1 (2.86%) iPad
4 1 (2.86%) User Experience
4 1 (2.86%) Video Conferencing
Operating Systems
1 32 (91.43%) Windows
2 15 (42.86%) Windows 7
3 13 (37.14%) Windows Server
4 8 (22.86%) Windows Server 2008
5 6 (17.14%) Windows 8
5 6 (17.14%) Windows Server 2012
6 3 (8.57%) Android
6 3 (8.57%) Windows 10
7 1 (2.86%) Apple iOS
7 1 (2.86%) Linux
7 1 (2.86%) Mac OS X
7 1 (2.86%) Red Hat Enterprise Linux
7 1 (2.86%) Windows Server 2003
7 1 (2.86%) Windows XP
Processes & Methodologies
1 15 (42.86%) ITIL
2 9 (25.71%) Change Management
2 9 (25.71%) Project Management
3 5 (14.29%) Agile Software Development
4 4 (11.43%) Patch Management
4 4 (11.43%) PRINCE2
4 4 (11.43%) Strategic Planning
5 3 (8.57%) Application Packaging
6 2 (5.71%) Mentoring
7 1 (2.86%) Configuration Management
7 1 (2.86%) CRM
7 1 (2.86%) Customer Engagement
7 1 (2.86%) Incident Management
7 1 (2.86%) Migration
7 1 (2.86%) Root Cause Analysis
Programming Languages
1 1 (2.86%) PowerShell
Qualifications
1 7 (20.00%) MCSE
1 7 (20.00%) Microsoft Certification
2 6 (17.14%) CCNA
2 6 (17.14%) Cisco Certification
2 6 (17.14%) MCSA
3 4 (11.43%) MCITP
3 4 (11.43%) MCP
4 2 (5.71%) A+ Certification
4 2 (5.71%) Network+ Certification
5 1 (2.86%) MCTS
5 1 (2.86%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (14.29%) SLA
2 4 (11.43%) ISO 9000
2 4 (11.43%) ISO/IEC 27001
3 1 (2.86%) Sarbanes-Oxley
System Software
1 28 (80.00%) Active Directory
2 6 (17.14%) XenApp
3 4 (11.43%) Virtual Machines
4 3 (8.57%) Microsoft App-V
5 2 (5.71%) VMware Infrastructure
6 1 (2.86%) Virtual Desktop
6 1 (2.86%) vSphere
Systems Management
1 2 (5.71%) SCCM
Vendors
1 14 (40.00%) Microsoft
2 13 (37.14%) Citrix
3 11 (31.43%) VMware
4 5 (14.29%) Dell
4 5 (14.29%) Google
5 4 (11.43%) Sophos
6 3 (8.57%) Adobe
7 2 (5.71%) Apple
7 2 (5.71%) Cisco
8 1 (2.86%) HP
8 1 (2.86%) Lotus
8 1 (2.86%) Red Hat
City, London
Eaglecliff
Salary: From £27,500 to £37,500 per annum
Posted: 6 days ago
City, London
Eaglecliff
Salary: From £25,000 to £32,000 per annum + Benefits
Posted: 6 days ago