The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 312 317 321
Rank change year-on-year
+5 +4
Permanent jobs requiring a 2nd Line Support Engineer 19 10 9
As % of all permanent IT jobs located in the City of London 0.16% 0.083% 0.069%
As % of the Job Titles category 0.17% 0.088% 0.073%
Number of salaries quoted 17 9 9
Average salary £28,000 £30,000 £26,500
Average salary % change year-on-year
-6.66% +13.20%
90% offered a salary of more than £25,000 £26,200 £22,500
10% offered a salary of more than £32,500 £30,500 £40,000
UK excluding London average salary £24,875 £25,000 £25,000
% change year-on-year
-0.50% -
2nd Line Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11013 11311 12287
As % of all permanent IT jobs located in the City of London 92.43% 93.37% 94.02%
Number of salaries quoted 9250 10008 11245
Average salary £52,500 £55,000 £53,500
Average salary % change year-on-year
-4.54% +2.80%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Salary Trend in the City of London

2nd Line Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 20 August 2014, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 38 (95.00%) Windows
2 32 (80.00%) Active Directory
3 31 (77.50%) MS Exchange
4 28 (70.00%) Microsoft
5 20 (50.00%) MS Office
6 17 (42.50%) Windows Server 2008
7 16 (40.00%) Finance
8 15 (37.50%) Windows 7
8 15 (37.50%) Microsoft Certification
9 14 (35.00%) Exchange Server 2010
10 13 (32.50%) MS Excel
11 10 (25.00%) Citrix
12 9 (22.50%) ITIL
12 9 (22.50%) Windows 8
12 9 (22.50%) Exchange Server 2013
13 8 (20.00%) Firewall
13 8 (20.00%) VMware
13 8 (20.00%) Exchange Server 2003
14 7 (17.50%) Backup Exec
14 7 (17.50%) Exchange Server 2007
14 7 (17.50%) VMware Infrastructure
14 7 (17.50%) Mac OS X
14 7 (17.50%) Bloomberg
15 6 (15.00%) Veritas
15 6 (15.00%) Blackberry Enterprise Server
15 6 (15.00%) MCSE
15 6 (15.00%) Linux
15 6 (15.00%) Windows 2000
15 6 (15.00%) DNS
15 6 (15.00%) Windows Server 2012

2nd Line Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 20 August 2014, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (77.50%) MS Exchange
2 14 (35.00%) Exchange Server 2010
3 9 (22.50%) Exchange Server 2013
4 8 (20.00%) Exchange Server 2003
5 7 (17.50%) Exchange Server 2007
6 6 (15.00%) Blackberry Enterprise Server
6 6 (15.00%) Exchange Server 2000
7 2 (5.00%) SharePoint
8 1 (2.50%) IIS
8 1 (2.50%) IBM Notes
Applications
1 20 (50.00%) MS Office
2 13 (32.50%) MS Excel
3 1 (2.50%) MS PowerPoint
Business Applications
1 1 (2.50%) SAP Oil and Gas
Cloud Services
1 1 (2.50%) Office 365
Communications & Networking
1 8 (20.00%) Firewall
2 6 (15.00%) DNS
3 4 (10.00%) DHCP
4 3 (7.50%) TCP/IP
4 3 (7.50%) LAN
5 2 (5.00%) VPN
5 2 (5.00%) Internet
6 1 (2.50%) ISDN
6 1 (2.50%) SSL
6 1 (2.50%) SAN
6 1 (2.50%) Wireless
6 1 (2.50%) iSCSI
6 1 (2.50%) Unified Communications
6 1 (2.50%) FTP
6 1 (2.50%) PBX
6 1 (2.50%) VoIP
6 1 (2.50%) WLAN
6 1 (2.50%) WAN
Database & Business Intelligence
1 4 (10.00%) SQL Server
2 1 (2.50%) SQL Server 2005
2 1 (2.50%) SQL Server 2008
General
1 16 (40.00%) Finance
2 3 (7.50%) Banking
3 2 (5.00%) Publishing
3 2 (5.00%) Marketing
4 1 (2.50%) Investment Banking
4 1 (2.50%) Legal
4 1 (2.50%) Manufacturing
4 1 (2.50%) Electronics
4 1 (2.50%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.50%) .NET
Miscellaneous
1 3 (7.50%) Blackberry
1 3 (7.50%) EqualLogic
2 1 (2.50%) iPad
2 1 (2.50%) DTV
2 1 (2.50%) Computer Science
2 1 (2.50%) iPhone
Operating Systems
1 38 (95.00%) Windows
2 17 (42.50%) Windows Server 2008
3 15 (37.50%) Windows 7
4 9 (22.50%) Windows 8
5 7 (17.50%) Mac OS X
6 6 (15.00%) Windows Server 2012
6 6 (15.00%) Linux
6 6 (15.00%) Windows 2000
7 3 (7.50%) Windows Server 2003
8 2 (5.00%) UNIX
8 2 (5.00%) Windows XP
9 1 (2.50%) CentOS
9 1 (2.50%) Red Hat Enterprise Linux
9 1 (2.50%) Mac OS
Processes & Methodologies
1 9 (22.50%) ITIL
2 5 (12.50%) Service Management
3 4 (10.00%) ITSM
3 4 (10.00%) ITIL V3
3 4 (10.00%) ITIL V2
4 3 (7.50%) Migration
4 3 (7.50%) Change Control
4 3 (7.50%) Incident Management
5 1 (2.50%) Network Load Balancing
5 1 (2.50%) Digital Marketing
5 1 (2.50%) Time Management
5 1 (2.50%) Capacity Planning
5 1 (2.50%) Service Delivery
5 1 (2.50%) Business Intelligence
5 1 (2.50%) Root Cause Analysis
5 1 (2.50%) Kalman Filter
5 1 (2.50%) Programme Management
5 1 (2.50%) Continuous Improvement
Programming Languages
1 2 (5.00%) SQL
2 1 (2.50%) VBScript
2 1 (2.50%) C#
Qualifications
1 15 (37.50%) Microsoft Certification
2 6 (15.00%) MCSE
3 5 (12.50%) MCITP
3 5 (12.50%) Degree
3 5 (12.50%) MCP
4 2 (5.00%) MCSA
5 1 (2.50%) CCNA
5 1 (2.50%) Cisco Certification
5 1 (2.50%) CCENT
5 1 (2.50%) Security Cleared
Quality Assurance & Compliance
1 3 (7.50%) SLA
System Software
1 32 (80.00%) Active Directory
2 7 (17.50%) VMware Infrastructure
3 2 (5.00%) Hyper-V
4 1 (2.50%) vSphere
4 1 (2.50%) VMware Server
Systems Management
1 7 (17.50%) Backup Exec
2 3 (7.50%) SCCM
Vendors
1 28 (70.00%) Microsoft
2 10 (25.00%) Citrix
3 8 (20.00%) VMware
4 7 (17.50%) Bloomberg
5 6 (15.00%) Veritas
6 5 (12.50%) Symantec
6 5 (12.50%) Apple
7 4 (10.00%) ServiceNow
8 3 (7.50%) NetApp
8 3 (7.50%) Avaya
8 3 (7.50%) Cisco
8 3 (7.50%) Fidessa
8 3 (7.50%) HP
8 3 (7.50%) Dell
9 2 (5.00%) Red Hat
9 2 (5.00%) Google
10 1 (2.50%) hybris
10 1 (2.50%) BroadSoft
10 1 (2.50%) Lotus
10 1 (2.50%) Reuters
City of London
Bluefire Consulting
Salary: £24000 - £35000 per annum + Excellent Benefits
Posted: 9 days ago
City of London
Bluefire Consulting
Salary: £24000 - £35000 per annum + Excellent Benefits
Posted: 9 days ago