The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Second Line Support Engineer
Rank 296 317 314
Rank change year-on-year
+21 -3
Permanent jobs requiring a 2nd Line Support Engineer 24 11 13
As % of all permanent IT jobs located in the City of London 0.207% 0.084% 0.083%
As % of the Job Titles category 0.223% 0.090% 0.089%
Number of salaries quoted 23 11 11
Average salary £40,000 £24,500 £27,500
Average salary % change year-on-year
+63.26% -10.90%
UK excluding London average salary £26,000 £26,000 £24,000
% change year-on-year
- +8.33%
All Job Titles
City of London
Permanent IT job ads with a match in the
Job Titles category
10773 12165 14632
As % of all permanent IT jobs located in the City of London 92.88% 93.10% 93.66%
Number of salaries quoted 9280 11060 13186
Average salary £52,500 £52,500 £55,000
Average salary % change year-on-year
- -4.54%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £85,000 £80,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support Engineer
London

2nd Line Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer across the City of London region as a proportion of the total demand within the Job Titles category.

City of London 2nd Line Support Engineer Jobs Demand Trend

2nd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the City of London region.

City of London 2nd Line Support Engineer Salary Trend

2nd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the City of London region over the 3 months to 23 May 2013.

City of London 2nd Line Support Engineer Salary Histogram

2nd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 26 (61.90%) MPLS
2 25 (59.52%) Unified Communications
3 21 (50.00%) Cisco
4 19 (45.24%) CCNA
4 19 (45.24%) Cisco Certification
5 17 (40.48%) CCNP
6 15 (35.71%) CCIP
6 15 (35.71%) CCIE
6 15 (35.71%) CCSP
7 12 (28.57%) Juniper
8 11 (26.19%) Windows
8 11 (26.19%) JNCIA
9 10 (23.81%) JNCIS
10 9 (21.43%) JNCIP
10 9 (21.43%) Active Directory
11 8 (19.05%) MS Exchange
12 6 (14.29%) MS Office
12 6 (14.29%) Microsoft
12 6 (14.29%) Windows 7
13 5 (11.90%) Blackberry
13 5 (11.90%) Blackberry Enterprise Server
13 5 (11.90%) Windows XP
13 5 (11.90%) TCP/IP
13 5 (11.90%) DNS
14 4 (9.524%) VPN
14 4 (9.524%) LAN
14 4 (9.524%) MCP
14 4 (9.524%) Citrix
14 4 (9.524%) Microsoft Certification
14 4 (9.524%) Windows Server 2003

2nd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (19.05%) MS Exchange
2 5 (11.90%) Blackberry Enterprise Server
3 4 (9.524%) Exchange Server 2003
3 4 (9.524%) Exchange Server 2007
4 2 (4.762%) SharePoint
4 2 (4.762%) SharePoint Server
5 1 (2.381%) Exchange Server 2010
Applications
1 6 (14.29%) MS Office
2 3 (7.143%) MS Excel
Business Applications
1 1 (2.381%) Remedy ITSM
Communications & Networking
1 26 (61.90%) MPLS
2 25 (59.52%) Unified Communications
3 5 (11.90%) TCP/IP
3 5 (11.90%) DNS
4 4 (9.524%) VPN
4 4 (9.524%) LAN
5 3 (7.143%) Wireless
5 3 (7.143%) VoIP
5 3 (7.143%) WAN
5 3 (7.143%) DHCP
6 2 (4.762%) Ethernet
6 2 (4.762%) SSL
6 2 (4.762%) BGP
6 2 (4.762%) EIGRP
6 2 (4.762%) TACACS
6 2 (4.762%) VRRP
6 2 (4.762%) Intranet
6 2 (4.762%) Internet
6 2 (4.762%) Extranet
6 2 (4.762%) OSPF
Database & Business Intelligence
1 2 (4.762%) SQL Server
2 1 (2.381%) MySQL
General
1 3 (7.143%) Finance
2 1 (2.381%) Advertising
Miscellaneous
1 5 (11.90%) Blackberry
2 1 (2.381%) Replication
Operating Systems
1 11 (26.19%) Windows
2 6 (14.29%) Windows 7
3 5 (11.90%) Windows XP
4 4 (9.524%) Windows Server 2003
5 3 (7.143%) Windows Vista
5 3 (7.143%) Windows Server 2008
Processes & Methodologies
1 3 (7.143%) ITSM
1 3 (7.143%) ITIL
2 2 (4.762%) Service Management
2 2 (4.762%) Network Management
3 1 (2.381%) Continuous Improvement
3 1 (2.381%) Change Control
3 1 (2.381%) Service Delivery
Programming Languages
1 2 (4.762%) SQL
2 1 (2.381%) Java
2 1 (2.381%) JavaScript
2 1 (2.381%) PHP
2 1 (2.381%) Python
Qualifications
1 19 (45.24%) CCNA
1 19 (45.24%) Cisco Certification
2 17 (40.48%) CCNP
3 15 (35.71%) CCIP
3 15 (35.71%) CCIE
3 15 (35.71%) CCSP
4 11 (26.19%) JNCIA
5 10 (23.81%) JNCIS
6 9 (21.43%) JNCIP
7 4 (9.524%) MCP
7 4 (9.524%) Microsoft Certification
8 3 (7.143%) MCSE
9 2 (4.762%) MCSA
9 2 (4.762%) MCDST
9 2 (4.762%) MCITP
10 1 (2.381%) Degree
10 1 (2.381%) CCSE
10 1 (2.381%) CCSA
10 1 (2.381%) A+ Certification
Quality Assurance & Compliance
1 2 (4.762%) SLA
System Software
1 9 (21.43%) Active Directory
2 2 (4.762%) ProxySG
2 2 (4.762%) Citrix Presentation Server
3 1 (2.381%) Hyper-V
3 1 (2.381%) XenApp
3 1 (2.381%) VMware Infrastructure
3 1 (2.381%) Terminal Services
Systems Management
1 2 (4.762%) CiscoWorks
1 2 (4.762%) SCCM
2 1 (2.381%) Systems Management Server (SMS)
Vendors
1 21 (50.00%) Cisco
2 12 (28.57%) Juniper
3 6 (14.29%) Microsoft
4 4 (9.524%) Citrix
4 4 (9.524%) Blue Coat
5 3 (7.143%) Twitter
5 3 (7.143%) CheckPoint
6 2 (4.762%) HP
6 2 (4.762%) Dell
6 2 (4.762%) McAfee
6 2 (4.762%) Infoblox
6 2 (4.762%) Imperva
7 1 (2.381%) IronPort
7 1 (2.381%) SonicWALL
7 1 (2.381%) Mitel
7 1 (2.381%) VMware
7 1 (2.381%) BroadSoft
7 1 (2.381%) Remedy
7 1 (2.381%) Sage
7 1 (2.381%) Sophos
City, London
Their flexible, integrated communications services encompass IP and mobile telephony, converged networks, unified communications, contact centres and document solutions. Due to rapid growth they're currently looking for...
Jam Recruitment Ltd
Salary: £26 - £35000 per annum
Posted: 20 May 2013