The statistics below represent IT jobs advertised across the City of London region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 August 2016 with a comparison to same period over 2 years.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 240 270 317
Rank change year-on-year
+30 +47
Permanent jobs requiring a 2nd Line Support Engineer 12 30 23
As % of all permanent IT jobs located in the City of London 0.19% 0.31% 0.19%
As % of the Job Titles category 0.20% 0.33% 0.20%
Number of salaries quoted 12 30 22
Median salary £28,250 £26,500 £28,000
Median salary % change year-on-year
+6.60% -5.35%
90% offered a salary of more than £27,550 £22,500 £22,300
10% offered a salary of more than £32,500 £31,500 £32,500
UK excluding London median salary £26,500 £26,000 £25,000
% change year-on-year
+1.92% +4.00%
2nd Line Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
5939 9091 11352
As % of all permanent IT jobs located in the City of London 95.93% 95.21% 95.44%
Number of salaries quoted 5421 7816 9502
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £35,000 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Engineer
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Salary Trend in the City of London

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 29 August 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 2nd Line Support Engineer in the job title.

1 33 (94.29%) Windows
2 29 (82.86%) Active Directory
3 19 (54.29%) Windows 7
4 14 (40.00%) MS Office
4 14 (40.00%) Windows Server
5 13 (37.14%) ITIL
5 13 (37.14%) Citrix
5 13 (37.14%) TCP/IP
5 13 (37.14%) Microsoft
6 11 (31.43%) DNS
6 11 (31.43%) DHCP
6 11 (31.43%) MS Exchange
6 11 (31.43%) Change Management
7 10 (28.57%) VMware
7 10 (28.57%) VPN
8 9 (25.71%) WAN
8 9 (25.71%) LAN
8 9 (25.71%) Project Management
8 9 (25.71%) Windows Server 2008
8 9 (25.71%) Office 365
8 9 (25.71%) Exchange Server 2013
9 8 (22.86%) Exchange Server 2010
9 8 (22.86%) Windows Server 2012
9 8 (22.86%) Telecoms
10 7 (20.00%) MS Excel
10 7 (20.00%) MCSE
10 7 (20.00%) Microsoft Certification
10 7 (20.00%) Windows 8
10 7 (20.00%) XenApp
11 6 (17.14%) Patch Management

2nd Line Support Engineer Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (31.43%) MS Exchange
2 9 (25.71%) Exchange Server 2013
3 8 (22.86%) Exchange Server 2010
4 4 (11.43%) SharePoint
5 2 (5.71%) Exchange Server 2007
6 1 (2.86%) Blackberry Enterprise Server
6 1 (2.86%) IBM Notes
6 1 (2.86%) Skype for Business
Applications
1 14 (40.00%) MS Office
2 7 (20.00%) MS Excel
3 6 (17.14%) MS Visio
4 1 (2.86%) Adobe Creative Suite
Cloud Services
1 9 (25.71%) Office 365
2 1 (2.86%) Amazon AWS
2 1 (2.86%) Dropbox
2 1 (2.86%) Microsoft Azure
Communications & Networking
1 13 (37.14%) TCP/IP
2 11 (31.43%) DHCP
2 11 (31.43%) DNS
3 10 (28.57%) VPN
4 9 (25.71%) LAN
4 9 (25.71%) WAN
5 6 (17.14%) SAN
6 4 (11.43%) Internet
6 4 (11.43%) IP Telephony
6 4 (11.43%) VoIP
7 2 (5.71%) Cisco IOS
8 1 (2.86%) Firewall
8 1 (2.86%) NAS
8 1 (2.86%) Remote Desktop
8 1 (2.86%) Skype
8 1 (2.86%) Wireless
Database & Business Intelligence
1 4 (11.43%) SQL Server
Development Applications
1 3 (8.57%) MSI
2 2 (5.71%) JIRA
General
1 8 (22.86%) Telecoms
2 3 (8.57%) Finance
3 2 (5.71%) Marketing
4 1 (2.86%) Advertising
4 1 (2.86%) Law
4 1 (2.86%) Publishing
Libraries, Frameworks & Software Standards
1 1 (2.86%) Web Services
Miscellaneous
1 5 (14.29%) Client/Server
2 4 (11.43%) Management Information System
3 3 (8.57%) Smartphone
4 2 (5.71%) Blackberry
5 1 (2.86%) BYOD
5 1 (2.86%) CMDB
5 1 (2.86%) iPhone
5 1 (2.86%) Replication
5 1 (2.86%) User Experience
Operating Systems
1 33 (94.29%) Windows
2 19 (54.29%) Windows 7
3 14 (40.00%) Windows Server
4 9 (25.71%) Windows Server 2008
5 8 (22.86%) Windows Server 2012
6 7 (20.00%) Windows 8
7 4 (11.43%) Windows 10
8 3 (8.57%) Android
9 1 (2.86%) Apple iOS
9 1 (2.86%) Linux
9 1 (2.86%) Mac OS X
9 1 (2.86%) Red Hat Enterprise Linux
9 1 (2.86%) Windows Phone
9 1 (2.86%) Windows Server 2003
9 1 (2.86%) Windows XP
Processes & Methodologies
1 13 (37.14%) ITIL
2 11 (31.43%) Change Management
3 9 (25.71%) Project Management
4 6 (17.14%) Patch Management
5 5 (14.29%) Agile Software Development
6 4 (11.43%) PRINCE2
6 4 (11.43%) Strategic Planning
7 3 (8.57%) Application Packaging
8 2 (5.71%) Migration
9 1 (2.86%) Configuration Management
9 1 (2.86%) Customer Engagement
9 1 (2.86%) Root Cause Analysis
9 1 (2.86%) Time Management
Programming Languages
1 1 (2.86%) PowerShell
Qualifications
1 7 (20.00%) MCSE
1 7 (20.00%) Microsoft Certification
2 6 (17.14%) CCNA
2 6 (17.14%) Cisco Certification
2 6 (17.14%) MCSA
3 4 (11.43%) MCP
4 3 (8.57%) MCITP
5 2 (5.71%) A+ Certification
5 2 (5.71%) Network+ Certification
6 1 (2.86%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (14.29%) SLA
2 4 (11.43%) ISO 9000
2 4 (11.43%) ISO/IEC 27001
System Software
1 29 (82.86%) Active Directory
2 7 (20.00%) XenApp
3 4 (11.43%) Virtual Machines
4 3 (8.57%) Microsoft App-V
5 1 (2.86%) Virtual Desktop
5 1 (2.86%) VMware Infrastructure
5 1 (2.86%) vSphere
Systems Management
1 2 (5.71%) SCCM
Vendors
1 13 (37.14%) Citrix
1 13 (37.14%) Microsoft
2 10 (28.57%) VMware
3 6 (17.14%) Dell
4 5 (14.29%) Google
5 4 (11.43%) Sophos
6 3 (8.57%) Cisco
7 2 (5.71%) HP
8 1 (2.86%) Adobe
8 1 (2.86%) Apple
8 1 (2.86%) Avaya
8 1 (2.86%) Lotus
8 1 (2.86%) Red Hat
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 2 days ago
City, London
ninesharp
Salary: £20000 - £23000 per annum + excellent training and benefits
Posted: 3 days ago
City, London
Oscar
Salary: £25000 - £32000 per annum + Benefits
Posted: 5 days ago