The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 277 295 302
Rank change year-on-year
+18 +7
Permanent jobs requiring a 2nd Line Support Engineer 27 18 13
As % of all permanent IT jobs located in the City of London 0.27% 0.17% 0.12%
As % of the Job Titles category 0.29% 0.18% 0.13%
Number of salaries quoted 21 18 13
Average salary £27,000 £29,000 £32,500
Average salary % change year-on-year
-6.89% -10.76%
90% offered a salary of more than £22,000 £24,350 £23,400
10% offered a salary of more than £32,500 £29,000 £40,000
UK excluding London average salary £26,000 £25,000 £27,500
% change year-on-year
+4.00% -9.09%
2nd Line Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9457 9777 10266
As % of all permanent IT jobs located in the City of London 93.42% 92.92% 93.97%
Number of salaries quoted 8263 8353 9246
Average salary £55,000 £55,000 £51,500
Average salary % change year-on-year
- +6.79%
90% offered a salary of more than £32,501 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Salary Trend in the City of London

2nd Line Support Engineer
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the City of London region over the 3 months to 28 January 2015.

2nd Line Support Engineer Salary Histogram in the City of London

2nd Line Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 28 January 2015, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 44 (91.67%) Windows
2 33 (68.75%) Active Directory
3 27 (56.25%) Microsoft
4 26 (54.17%) Windows 7
5 20 (41.67%) Windows 8
5 20 (41.67%) Windows Server 2008
5 20 (41.67%) MS Office
6 18 (37.50%) MS Excel
7 17 (35.42%) Firewall
8 16 (33.33%) MS Exchange
9 15 (31.25%) VPN
10 14 (29.17%) DNS
10 14 (29.17%) TCP/IP
10 14 (29.17%) Windows Server 2003
11 13 (27.08%) DHCP
12 11 (22.92%) Windows XP
12 11 (22.92%) Mac OS X
12 11 (22.92%) Windows Server 2012
12 11 (22.92%) Exchange Server 2010
13 10 (20.83%) Blackberry
14 8 (16.67%) VMware
14 8 (16.67%) ITIL
14 8 (16.67%) Windows Vista
15 7 (14.58%) Banking
15 7 (14.58%) Cisco
16 6 (12.50%) Microsoft Certification
16 6 (12.50%) Finance
17 5 (10.42%) Citrix
17 5 (10.42%) MCP
17 5 (10.42%) VMware Infrastructure

2nd Line Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 28 January 2015, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (33.33%) MS Exchange
2 11 (22.92%) Exchange Server 2010
3 5 (10.42%) Exchange Server 2013
4 4 (8.33%) Exchange Server 2007
4 4 (8.33%) Blackberry Enterprise Server
5 3 (6.25%) SharePoint
6 2 (4.17%) Lync
7 1 (2.08%) IBM Notes
7 1 (2.08%) Exchange Server 2003
Applications
1 20 (41.67%) MS Office
2 18 (37.50%) MS Excel
3 3 (6.25%) MS PowerPoint
4 2 (4.17%) MS Visio
Cloud Services
1 1 (2.08%) Office 365
Communications & Networking
1 17 (35.42%) Firewall
2 15 (31.25%) VPN
3 14 (29.17%) DNS
3 14 (29.17%) TCP/IP
4 13 (27.08%) DHCP
5 3 (6.25%) WAN
5 3 (6.25%) LAN
5 3 (6.25%) SAN
5 3 (6.25%) IP Telephony
6 2 (4.17%) Wireless
7 1 (2.08%) SSL
7 1 (2.08%) Network Security
7 1 (2.08%) iSCSI
7 1 (2.08%) NAS
7 1 (2.08%) Internet
7 1 (2.08%) MPLS
7 1 (2.08%) DSL
7 1 (2.08%) VoIP
Database & Business Intelligence
1 1 (2.08%) SQL Server
General
1 7 (14.58%) Banking
2 6 (12.50%) Finance
3 2 (4.17%) Telecoms
4 1 (2.08%) Investment Banking
4 1 (2.08%) Marketing
Miscellaneous
1 10 (20.83%) Blackberry
2 4 (8.33%) Analytical Skills
3 2 (4.17%) Replication
3 2 (4.17%) Computer Science
3 2 (4.17%) iPhone
Operating Systems
1 44 (91.67%) Windows
2 26 (54.17%) Windows 7
3 20 (41.67%) Windows 8
3 20 (41.67%) Windows Server 2008
4 14 (29.17%) Windows Server 2003
5 11 (22.92%) Windows XP
5 11 (22.92%) Mac OS X
5 11 (22.92%) Windows Server 2012
6 8 (16.67%) Windows Vista
7 5 (10.42%) Mac OS
8 3 (6.25%) Linux
9 2 (4.17%) Android
10 1 (2.08%) UNIX
Processes & Methodologies
1 8 (16.67%) ITIL
2 3 (6.25%) CRM
3 2 (4.17%) Service Management
3 2 (4.17%) Service Delivery
4 1 (2.08%) Disaster Recovery
4 1 (2.08%) Network Load Balancing
4 1 (2.08%) Investment Management
4 1 (2.08%) ITIL V3
4 1 (2.08%) Kalman Filter
Programming Languages
1 1 (2.08%) Java
Qualifications
1 6 (12.50%) Microsoft Certification
2 5 (10.42%) MCP
3 4 (8.33%) MCSE
4 3 (6.25%) MCSA
4 3 (6.25%) ITIL Certification
4 3 (6.25%) MCITP
5 2 (4.17%) Degree
5 2 (4.17%) MCTS
6 1 (2.08%) HND
6 1 (2.08%) CCA
6 1 (2.08%) Citrix Certification
Quality Assurance & Compliance
1 3 (6.25%) SLA
2 1 (2.08%) ISO/IEC 27001
2 1 (2.08%) ISO 9001
System Software
1 33 (68.75%) Active Directory
2 5 (10.42%) VMware Infrastructure
3 2 (4.17%) vSphere
3 2 (4.17%) VMware ESXi
4 1 (2.08%) Hyper-V
4 1 (2.08%) XenApp
Systems Management
1 3 (6.25%) Norton AntiVirus
2 1 (2.08%) Backup Exec
2 1 (2.08%) WSUS
Vendors
1 27 (56.25%) Microsoft
2 8 (16.67%) VMware
3 7 (14.58%) Cisco
4 5 (10.42%) Citrix
5 4 (8.33%) Symantec
6 3 (6.25%) HP
6 3 (6.25%) Dell
6 3 (6.25%) Apple
7 2 (4.17%) CheckPoint
7 2 (4.17%) Toshiba
7 2 (4.17%) Brocade
7 2 (4.17%) Veeam
7 2 (4.17%) Ruckus Wireless
7 2 (4.17%) Stonesoft
8 1 (2.08%) SonicWALL
8 1 (2.08%) Google
8 1 (2.08%) McAfee
8 1 (2.08%) Reuters
8 1 (2.08%) Bloomberg
8 1 (2.08%) CommVault
City, London
Global Technology Solutions Ltd
Salary: £23000 - £25000 per annum
Posted: 16 hours ago
City, London
Annapurna
Salary: £25000 - £32000 per annum
Posted: 5 days ago
City, London
Harvey Nash plc
Salary: £35000 - £40000 per annum + bens + bonus + on call allowance
Posted: 5 days ago
City of London
Capita - ITPS
Salary: £18000 - £20000 per annum
Posted: 7 days ago