The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 290 320 318
Rank change year-on-year
+30 -2
Permanent jobs requiring a 2nd Line Support Engineer 24 21 6
As % of all permanent IT jobs located in the City of London 0.22% 0.17% 0.051%
As % of the Job Titles category 0.23% 0.19% 0.054%
Number of salaries quoted 23 21 6
Average salary £27,500 £29,000 £32,500
Average salary % change year-on-year
-5.17% -10.76%
90% offered a salary of more than £24,000 £24,500 £26,000
10% offered a salary of more than £32,500 £32,500 £45,000
UK excluding London average salary £25,500 £25,000 £26,000
% change year-on-year
+2.00% -3.84%
2nd Line Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10333 11224 11123
As % of all permanent IT jobs located in the City of London 93.84% 93.08% 94.17%
Number of salaries quoted 8993 9641 10137
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

2nd Line Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Salary Trend in the City of London

2nd Line Support Engineer
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the City of London region over the 3 months to 27 November 2014.

2nd Line Support Engineer Salary Histogram in the City of London

2nd Line Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 27 November 2014, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 39 (92.86%) Windows
2 33 (78.57%) Microsoft
3 32 (76.19%) Active Directory
4 24 (57.14%) MS Exchange
5 23 (54.76%) MS Office
6 19 (45.24%) Windows 7
7 18 (42.86%) Windows Server 2008
7 18 (42.86%) MS Excel
8 15 (35.71%) Microsoft Certification
9 13 (30.95%) VPN
9 13 (30.95%) Windows Server 2012
10 12 (28.57%) Windows 8
10 12 (28.57%) Exchange Server 2010
10 12 (28.57%) Firewall
10 12 (28.57%) DNS
11 11 (26.19%) DHCP
11 11 (26.19%) ITIL
11 11 (26.19%) Finance
12 10 (23.81%) VMware
12 10 (23.81%) TCP/IP
13 9 (21.43%) Banking
13 9 (21.43%) VMware Infrastructure
14 8 (19.05%) Windows XP
14 8 (19.05%) MCSE
14 8 (19.05%) Citrix
14 8 (19.05%) Mac OS X
15 7 (16.67%) Windows Server 2003
15 7 (16.67%) Symantec
15 7 (16.67%) MCP
15 7 (16.67%) Exchange Server 2013

2nd Line Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 27 November 2014, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (57.14%) MS Exchange
2 12 (28.57%) Exchange Server 2010
3 7 (16.67%) Exchange Server 2013
4 6 (14.29%) Exchange Server 2007
5 4 (9.52%) Blackberry Enterprise Server
5 4 (9.52%) Exchange Server 2003
6 3 (7.14%) Exchange Server 2000
6 3 (7.14%) SharePoint
7 2 (4.76%) Lync
8 1 (2.38%) IBM Notes
Applications
1 23 (54.76%) MS Office
2 18 (42.86%) MS Excel
3 3 (7.14%) MS PowerPoint
4 2 (4.76%) MS Visio
Cloud Services
1 2 (4.76%) Office 365
Communications & Networking
1 13 (30.95%) VPN
2 12 (28.57%) DNS
2 12 (28.57%) Firewall
3 11 (26.19%) DHCP
4 10 (23.81%) TCP/IP
5 3 (7.14%) SAN
6 2 (4.76%) Wireless
7 1 (2.38%) iSCSI
7 1 (2.38%) NAS
7 1 (2.38%) Internet
7 1 (2.38%) SSL
7 1 (2.38%) LAN
7 1 (2.38%) VoIP
7 1 (2.38%) WAN
Database & Business Intelligence
1 2 (4.76%) SQL Server
General
1 11 (26.19%) Finance
2 9 (21.43%) Banking
3 2 (4.76%) Telecoms
3 2 (4.76%) Marketing
4 1 (2.38%) Investment Banking
4 1 (2.38%) Publishing
Miscellaneous
1 5 (11.90%) Blackberry
2 3 (7.14%) EqualLogic
2 3 (7.14%) Analytical Skills
3 2 (4.76%) Replication
3 2 (4.76%) Computer Science
3 2 (4.76%) iPhone
Operating Systems
1 39 (92.86%) Windows
2 19 (45.24%) Windows 7
3 18 (42.86%) Windows Server 2008
4 13 (30.95%) Windows Server 2012
5 12 (28.57%) Windows 8
6 8 (19.05%) Windows XP
6 8 (19.05%) Mac OS X
7 7 (16.67%) Windows Server 2003
8 5 (11.90%) Windows Vista
9 4 (9.52%) Linux
10 3 (7.14%) Windows 2000
11 2 (4.76%) Android
12 1 (2.38%) CentOS
Processes & Methodologies
1 11 (26.19%) ITIL
2 4 (9.52%) Service Management
3 3 (7.14%) Migration
3 3 (7.14%) ITIL V3
3 3 (7.14%) Change Control
4 2 (4.76%) ITIL V2
4 2 (4.76%) ITSM
4 2 (4.76%) Service Delivery
4 2 (4.76%) CRM
5 1 (2.38%) Disaster Recovery
5 1 (2.38%) Incident Management
5 1 (2.38%) Network Load Balancing
5 1 (2.38%) Investment Management
5 1 (2.38%) Kalman Filter
Programming Languages
1 1 (2.38%) Java
1 1 (2.38%) SQL
Qualifications
1 15 (35.71%) Microsoft Certification
2 8 (19.05%) MCSE
3 7 (16.67%) MCP
4 6 (14.29%) MCITP
5 5 (11.90%) Degree
6 4 (9.52%) MCSA
7 3 (7.14%) ITIL Certification
8 2 (4.76%) MCTS
9 1 (2.38%) HND
9 1 (2.38%) CCNA
9 1 (2.38%) CCA
9 1 (2.38%) Citrix Certification
9 1 (2.38%) Cisco Certification
9 1 (2.38%) CCENT
9 1 (2.38%) Security Cleared
Quality Assurance & Compliance
1 4 (9.52%) SLA
2 1 (2.38%) ISO/IEC 27001
2 1 (2.38%) ISO 9001
System Software
1 32 (76.19%) Active Directory
2 9 (21.43%) VMware Infrastructure
3 3 (7.14%) vSphere
4 2 (4.76%) VMware ESXi
5 1 (2.38%) XenApp
Systems Management
1 4 (9.52%) Backup Exec
2 3 (7.14%) SCCM
3 2 (4.76%) Norton AntiVirus
Vendors
1 33 (78.57%) Microsoft
2 10 (23.81%) VMware
3 8 (19.05%) Citrix
4 7 (16.67%) Symantec
5 5 (11.90%) Cisco
5 5 (11.90%) Dell
6 4 (9.52%) Bloomberg
7 3 (7.14%) Avaya
7 3 (7.14%) Apple
7 3 (7.14%) Fidessa
7 3 (7.14%) NetApp
7 3 (7.14%) Veritas
8 2 (4.76%) HP
8 2 (4.76%) CheckPoint
8 2 (4.76%) Toshiba
8 2 (4.76%) Brocade
8 2 (4.76%) Veeam
8 2 (4.76%) ServiceNow
8 2 (4.76%) Ruckus Wireless
8 2 (4.76%) Stonesoft
City of London
Interquest - Fulcrum Telecom
Salary: £25000 - £32000 per annum + Shift allowance, bonus
Posted: 2 days ago
City of London
Quantica Technology - London
Salary: £22000 - £32000 per annum
Posted: 3 days ago
City, London
Austin Fraser
Posted: 4 days ago
City, London
IT Lab
Salary: From £21,000 to £28,000 per annum
Posted: 16 days ago