The statistics below represent IT jobs advertised across the City of London region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Second Line Support Engineer
London / City of London
Rank 208 243 272
Rank change year-on-year
+35 +29
Permanent jobs requiring a 2nd Line Support Engineer 12 21 38
As % of all permanent IT jobs located in the City of London 0.24% 0.32% 0.37%
As % of the Job Titles category 0.25% 0.34% 0.39%
Number of salaries quoted 11 19 33
Median salary £28,500 £29,000 £27,500
Median salary % change year-on-year
-1.72% +5.45%
90% offered a salary of more than £26,000 £26,500 £22,000
10% offered a salary of more than £30,000 £44,000 £37,000
UK excluding London median salary £26,000 £26,000 £26,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
4804 6197 9793
As % of all permanent IT jobs located in the City of London 96.91% 95.87% 95.81%
Number of salaries quoted 4378 5553 8541
Median salary £57,500 £57,500 £54,000
Median salary % change year-on-year
- +6.48%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £85,000 £77,500 £85,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support Engineer
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Salary Trend in the City of London

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 22 January 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 2nd Line Support Engineer in the job title.

1 24 (92.31%) Windows
2 22 (84.62%) Microsoft
3 16 (61.54%) Active Directory
3 16 (61.54%) MS Exchange
3 16 (61.54%) Windows Server
4 14 (53.85%) VMware
5 12 (46.15%) TCP/IP
6 11 (42.31%) MS Excel
6 11 (42.31%) MS Office
7 10 (38.46%) DHCP
7 10 (38.46%) DNS
7 10 (38.46%) Citrix
7 10 (38.46%) Office 365
7 10 (38.46%) Hyper-V
8 9 (34.62%) ITIL
8 9 (34.62%) Microsoft Certification
9 8 (30.77%) Apple
9 8 (30.77%) Firewall
9 8 (30.77%) MCSE
9 8 (30.77%) Windows 7
9 8 (30.77%) VMware Infrastructure
9 8 (30.77%) Exchange Server 2010
10 7 (26.92%) XenApp
10 7 (26.92%) LAN
11 6 (23.08%) WAN
11 6 (23.08%) Cisco Certification
11 6 (23.08%) CCNA
11 6 (23.08%) Windows Server 2008
11 6 (23.08%) Skype for Business
11 6 (23.08%) Windows 8

2nd Line Support Engineer Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (61.54%) MS Exchange
2 8 (30.77%) Exchange Server 2010
3 6 (23.08%) Skype for Business
4 5 (19.23%) Exchange Server 2003
5 4 (15.38%) Blackberry Enterprise Server
5 4 (15.38%) Exchange Server 2007
5 4 (15.38%) IIS
5 4 (15.38%) SharePoint
6 3 (11.54%) Exchange Server 2013
7 1 (3.85%) SharePoint 2010
Applications
1 11 (42.31%) MS Excel
1 11 (42.31%) MS Office
2 1 (3.85%) Adobe Creative Suite
Business Applications
1 1 (3.85%) Dynamics CRM
Cloud Services
1 10 (38.46%) Office 365
2 2 (7.69%) Microsoft Azure
3 1 (3.85%) Adobe Creative Cloud
3 1 (3.85%) Dropbox
Communications & Networking
1 12 (46.15%) TCP/IP
2 10 (38.46%) DHCP
2 10 (38.46%) DNS
3 8 (30.77%) Firewall
4 7 (26.92%) LAN
5 6 (23.08%) WAN
6 4 (15.38%) SMTP
6 4 (15.38%) SNMP
6 4 (15.38%) Telnet
6 4 (15.38%) VPN
7 3 (11.54%) Internet
7 3 (11.54%) IP Telephony
7 3 (11.54%) SAN
8 2 (7.69%) Remote Desktop
8 2 (7.69%) Skype
9 1 (3.85%) Cisco IOS
9 1 (3.85%) VoIP
9 1 (3.85%) Wi-Fi
9 1 (3.85%) Wireless
Database & Business Intelligence
1 4 (15.38%) SQL Server
2 1 (3.85%) SQL Server 2008
General
1 1 (3.85%) Finance
Miscellaneous
1 5 (19.23%) Blackberry
2 4 (15.38%) Driving Licence
2 4 (15.38%) Public Cloud
3 3 (11.54%) Management Information System
4 2 (7.69%) iPhone
4 2 (7.69%) Video Conferencing
5 1 (3.85%) Analytical Skills
5 1 (3.85%) BYOD
5 1 (3.85%) iPad
Operating Systems
1 24 (92.31%) Windows
2 16 (61.54%) Windows Server
3 8 (30.77%) Windows 7
4 6 (23.08%) Windows 8
4 6 (23.08%) Windows Server 2008
5 5 (19.23%) Windows 10
6 3 (11.54%) Android
6 3 (11.54%) Linux
6 3 (11.54%) Windows Server 2012
7 2 (7.69%) Apple iOS
7 2 (7.69%) Mac OS X
8 1 (3.85%) Red Hat Enterprise Linux
Processes & Methodologies
1 9 (34.62%) ITIL
2 3 (11.54%) Agile Software Development
2 3 (11.54%) Change Management
2 3 (11.54%) PRINCE2
2 3 (11.54%) Project Management
2 3 (11.54%) Strategic Planning
3 2 (7.69%) Mentoring
4 1 (3.85%) CRM
4 1 (3.85%) Incident Management
4 1 (3.85%) SEO
4 1 (3.85%) Service Management
Programming Languages
1 1 (3.85%) PowerShell
Qualifications
1 9 (34.62%) Microsoft Certification
2 8 (30.77%) MCSE
3 6 (23.08%) CCNA
3 6 (23.08%) Cisco Certification
4 5 (19.23%) MCP
5 4 (15.38%) MCSA
6 3 (11.54%) MCITP
7 2 (7.69%) VMware Certified Professional (VCP)
8 1 (3.85%) MCTS
Quality Assurance & Compliance
1 3 (11.54%) ISO 9000
1 3 (11.54%) ISO/IEC 27001
1 3 (11.54%) SLA
2 1 (3.85%) Sarbanes-Oxley
System Software
1 16 (61.54%) Active Directory
2 10 (38.46%) Hyper-V
3 8 (30.77%) VMware Infrastructure
4 7 (26.92%) XenApp
5 3 (11.54%) Virtual Machines
5 3 (11.54%) vSphere
6 1 (3.85%) XenDesktop
Systems Management
1 2 (7.69%) SCCM
Vendors
1 22 (84.62%) Microsoft
2 14 (53.85%) VMware
3 10 (38.46%) Citrix
4 8 (30.77%) Apple
5 5 (19.23%) Dell
6 4 (15.38%) HP
7 3 (11.54%) Adobe
7 3 (11.54%) Cisco
7 3 (11.54%) Sophos
8 2 (7.69%) EMC
8 2 (7.69%) NetApp
8 2 (7.69%) Veritas
9 1 (3.85%) Canon
9 1 (3.85%) Mitel
9 1 (3.85%) Red Hat
9 1 (3.85%) Xerox
City, London
Harrington Starr
Salary: £25000 - £30000 per annum
Posted: Yesterday
City, London
Millshill Recruitment Ltd
Salary: £35000 per annum
Posted: 3 days ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 2 days ago
City, London
Itecco
Salary: £33000 per annum
Posted: 6 days ago
City, London
IT Lab
Salary: Up to £30,000 per annum dependent on experience
Posted: 11 days ago