The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 284 323 331
Rank change year-on-year
+39 +8
Permanent jobs requiring a 2nd Line Support Engineer 22 13 7
As % of all permanent IT jobs located in the City of London 0.20% 0.11% 0.059%
As % of the Job Titles category 0.21% 0.12% 0.062%
Number of salaries quoted 21 13 7
Average salary £27,500 £28,500 £29,000
Average salary % change year-on-year
-3.50% -1.72%
90% offered a salary of more than £24,000 £24,600 £26,000
10% offered a salary of more than £32,500 £32,500 £44,000
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10344 11272 11248
As % of all permanent IT jobs located in the City of London 93.64% 92.98% 94.05%
Number of salaries quoted 8917 9756 10309
Average salary £54,000 £55,000 £52,500
Average salary % change year-on-year
-1.81% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Salary Trend in the City of London

2nd Line Support Engineer
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the City of London region over the 3 months to 31 October 2014.

2nd Line Support Engineer Salary Histogram in the City of London

2nd Line Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 31 October 2014, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 39 (92.86%) Windows
2 34 (80.95%) Microsoft
3 32 (76.19%) Active Directory
4 26 (61.90%) MS Exchange
5 25 (59.52%) MS Office
6 20 (47.62%) Windows 7
7 19 (45.24%) MS Excel
8 18 (42.86%) Microsoft Certification
9 16 (38.10%) Windows Server 2008
10 13 (30.95%) Finance
10 13 (30.95%) ITIL
11 11 (26.19%) Exchange Server 2010
11 11 (26.19%) VMware
12 10 (23.81%) Windows 8
12 10 (23.81%) Windows Server 2012
12 10 (23.81%) VPN
13 9 (21.43%) DNS
13 9 (21.43%) DHCP
13 9 (21.43%) MCSE
13 9 (21.43%) Firewall
13 9 (21.43%) VMware Infrastructure
14 8 (19.05%) Symantec
14 8 (19.05%) Citrix
14 8 (19.05%) MCP
14 8 (19.05%) TCP/IP
15 7 (16.67%) Service Management
15 7 (16.67%) MCITP
15 7 (16.67%) Banking
16 6 (14.29%) Exchange Server 2013
16 6 (14.29%) Exchange Server 2007

2nd Line Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 31 October 2014, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (61.90%) MS Exchange
2 11 (26.19%) Exchange Server 2010
3 6 (14.29%) Exchange Server 2013
3 6 (14.29%) Exchange Server 2007
4 3 (7.14%) SharePoint
4 3 (7.14%) Blackberry Enterprise Server
4 3 (7.14%) Exchange Server 2000
4 3 (7.14%) Exchange Server 2003
5 2 (4.76%) Lync
6 1 (2.38%) IBM Notes
Applications
1 25 (59.52%) MS Office
2 19 (45.24%) MS Excel
3 3 (7.14%) MS PowerPoint
4 2 (4.76%) MS Visio
Cloud Services
1 2 (4.76%) Office 365
Communications & Networking
1 10 (23.81%) VPN
2 9 (21.43%) DNS
2 9 (21.43%) DHCP
2 9 (21.43%) Firewall
3 8 (19.05%) TCP/IP
4 3 (7.14%) SAN
5 2 (4.76%) Internet
5 2 (4.76%) LAN
5 2 (4.76%) Wireless
6 1 (2.38%) iSCSI
6 1 (2.38%) WLAN
6 1 (2.38%) WAN
6 1 (2.38%) SSL
Database & Business Intelligence
1 2 (4.76%) SQL Server
General
1 13 (30.95%) Finance
2 7 (16.67%) Banking
3 2 (4.76%) Telecoms
3 2 (4.76%) Marketing
4 1 (2.38%) Investment Banking
4 1 (2.38%) Publishing
Miscellaneous
1 5 (11.90%) Blackberry
2 3 (7.14%) EqualLogic
2 3 (7.14%) Analytical Skills
3 2 (4.76%) Replication
3 2 (4.76%) Computer Science
3 2 (4.76%) iPhone
Operating Systems
1 39 (92.86%) Windows
2 20 (47.62%) Windows 7
3 16 (38.10%) Windows Server 2008
4 10 (23.81%) Windows 8
4 10 (23.81%) Windows Server 2012
5 6 (14.29%) Linux
5 6 (14.29%) Windows XP
5 6 (14.29%) Mac OS X
6 4 (9.52%) Windows Server 2003
7 3 (7.14%) Windows Vista
7 3 (7.14%) Windows 2000
8 2 (4.76%) Android
9 1 (2.38%) CentOS
9 1 (2.38%) UNIX
Processes & Methodologies
1 13 (30.95%) ITIL
2 7 (16.67%) Service Management
3 5 (11.90%) ITIL V3
4 4 (9.52%) ITIL V2
4 4 (9.52%) ITSM
5 3 (7.14%) Migration
5 3 (7.14%) Change Control
6 2 (4.76%) Incident Management
6 2 (4.76%) Service Delivery
6 2 (4.76%) CRM
7 1 (2.38%) Disaster Recovery
7 1 (2.38%) Network Load Balancing
7 1 (2.38%) Investment Management
7 1 (2.38%) Time Management
7 1 (2.38%) Kalman Filter
7 1 (2.38%) Continuous Improvement
Programming Languages
1 1 (2.38%) Java
1 1 (2.38%) SQL
Qualifications
1 18 (42.86%) Microsoft Certification
2 9 (21.43%) MCSE
3 8 (19.05%) MCP
4 7 (16.67%) MCITP
5 5 (11.90%) Degree
6 4 (9.52%) MCSA
7 2 (4.76%) ITIL Certification
7 2 (4.76%) MCTS
8 1 (2.38%) HND
8 1 (2.38%) CCNA
8 1 (2.38%) Cisco Certification
8 1 (2.38%) CCENT
8 1 (2.38%) Security Cleared
Quality Assurance & Compliance
1 4 (9.52%) SLA
System Software
1 32 (76.19%) Active Directory
2 9 (21.43%) VMware Infrastructure
3 3 (7.14%) vSphere
4 2 (4.76%) VMware ESXi
5 1 (2.38%) VMware Server
Systems Management
1 4 (9.52%) Backup Exec
2 3 (7.14%) SCCM
3 2 (4.76%) Norton AntiVirus
Vendors
1 34 (80.95%) Microsoft
2 11 (26.19%) VMware
3 8 (19.05%) Citrix
3 8 (19.05%) Symantec
4 5 (11.90%) Apple
4 5 (11.90%) Dell
5 4 (9.52%) Cisco
5 4 (9.52%) Bloomberg
5 4 (9.52%) ServiceNow
6 3 (7.14%) Avaya
6 3 (7.14%) Fidessa
6 3 (7.14%) HP
6 3 (7.14%) NetApp
6 3 (7.14%) Veritas
7 2 (4.76%) CheckPoint
7 2 (4.76%) Toshiba
7 2 (4.76%) Ruckus Wireless
7 2 (4.76%) Stonesoft
7 2 (4.76%) Brocade
7 2 (4.76%) Veeam
City, London
Oscar Associates (UK) Ltd
Salary: £22000 - £27000 per annum + Benefits
Posted: Yesterday
City, London
Allied Worldwide
Posted: 2 days ago
City of London
Interquest - Fulcrum Telecom
Salary: £25000 - £32000 per annum + Shift allowance, bonus
Posted: 25 days ago