The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 315 290 322
Rank change year-on-year
-25 +32
Permanent jobs requiring a 2nd Line Support Engineer 17 25 19
As % of all permanent IT jobs located in the City of London 0.13% 0.21% 0.14%
As % of the Job Titles category 0.15% 0.23% 0.15%
Number of salaries quoted 17 24 18
Average salary £27,000 £40,000 £24,750
Average salary % change year-on-year
-32.50% +61.61%
90% offered a salary of more than £23,500 £22,900 £22,500
10% offered a salary of more than £30,000 £40,000 £35,050
UK excluding London average salary £24,000 £25,000 £25,500
% change year-on-year
-4.00% -1.96%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11696 10979 13020
As % of all permanent IT jobs located in the City of London 92.39% 93.35% 93.51%
Number of salaries quoted 9858 9611 11780
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £80,000 £75,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support Engineer
London

2nd Line Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Salary Trend in the City of London

2nd Line Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 18 April 2014, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 34 (97.14%) Windows
2 33 (94.29%) Active Directory
3 24 (68.57%) Windows Server 2008
4 23 (65.71%) MS Exchange
5 15 (42.86%) Citrix
6 13 (37.14%) Microsoft
7 12 (34.29%) Microsoft Certification
7 12 (34.29%) MCSE
8 11 (31.43%) MCSA
9 10 (28.57%) MS Excel
9 10 (28.57%) Windows 7
10 9 (25.71%) Exchange Server 2010
10 9 (25.71%) XenApp
10 9 (25.71%) XenServer
10 9 (25.71%) Windows 8
11 8 (22.86%) Finance
11 8 (22.86%) Mac OS X
12 7 (20.00%) Windows Server 2003
12 7 (20.00%) Firewall
12 7 (20.00%) MS Office
12 7 (20.00%) Windows XP
12 7 (20.00%) DNS
13 5 (14.29%) TCP/IP
13 5 (14.29%) HP
13 5 (14.29%) VMware
13 5 (14.29%) VMware Infrastructure
14 4 (11.43%) Incident Management
14 4 (11.43%) Exchange Server 2003
14 4 (11.43%) Windows Server 2012
14 4 (11.43%) Exchange Server 2013

2nd Line Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 18 April 2014, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (65.71%) MS Exchange
2 9 (25.71%) Exchange Server 2010
3 4 (11.43%) Exchange Server 2003
3 4 (11.43%) Exchange Server 2013
4 3 (8.57%) Blackberry Enterprise Server
5 2 (5.71%) Exchange Server 2007
5 2 (5.71%) Exchange Server 2000
6 1 (2.86%) SharePoint
6 1 (2.86%) IIS
Applications
1 10 (28.57%) MS Excel
2 7 (20.00%) MS Office
Business Applications
1 1 (2.86%) SAP Oil and Gas
Cloud Services
1 1 (2.86%) Google Apps
1 1 (2.86%) Office 365
Communications & Networking
1 7 (20.00%) Firewall
1 7 (20.00%) DNS
2 5 (14.29%) TCP/IP
3 4 (11.43%) DHCP
4 2 (5.71%) Wireless
4 2 (5.71%) Internet
4 2 (5.71%) LAN
4 2 (5.71%) VPN
5 1 (2.86%) WAN
5 1 (2.86%) FTP
5 1 (2.86%) MPLS
5 1 (2.86%) Unified Communications
Database & Business Intelligence
1 2 (5.71%) SQL Server
2 1 (2.86%) SQL Server 2008
2 1 (2.86%) SQL Server 2005
General
1 8 (22.86%) Finance
2 1 (2.86%) Legal
2 1 (2.86%) Manufacturing
2 1 (2.86%) Publishing
2 1 (2.86%) Electronics
2 1 (2.86%) Telecoms
2 1 (2.86%) Retail
2 1 (2.86%) Marketing
Libraries, Frameworks & Software Standards
1 1 (2.86%) .NET
Miscellaneous
1 1 (2.86%) Blackberry
1 1 (2.86%) DTV
1 1 (2.86%) iPad
1 1 (2.86%) iPhone
1 1 (2.86%) Mathematics
1 1 (2.86%) Computer Science
Operating Systems
1 34 (97.14%) Windows
2 24 (68.57%) Windows Server 2008
3 10 (28.57%) Windows 7
4 9 (25.71%) Windows 8
5 8 (22.86%) Mac OS X
6 7 (20.00%) Windows Server 2003
6 7 (20.00%) Windows XP
7 4 (11.43%) Windows Server 2012
8 3 (8.57%) Windows Vista
9 2 (5.71%) Windows 2000
9 2 (5.71%) UNIX
10 1 (2.86%) Mac OS
Processes & Methodologies
1 4 (11.43%) Incident Management
2 2 (5.71%) Service Management
2 2 (5.71%) ITIL
3 1 (2.86%) Business Intelligence
3 1 (2.86%) Programme Management
3 1 (2.86%) Migration
3 1 (2.86%) Disaster Recovery
3 1 (2.86%) Continuous Improvement
3 1 (2.86%) Root Cause Analysis
3 1 (2.86%) Capacity Planning
3 1 (2.86%) Requirements Management
3 1 (2.86%) Digital Marketing
Programming Languages
1 1 (2.86%) C
1 1 (2.86%) C#
1 1 (2.86%) SQL
1 1 (2.86%) VBScript
Qualifications
1 12 (34.29%) Microsoft Certification
1 12 (34.29%) MCSE
2 11 (31.43%) MCSA
3 3 (8.57%) MCITP
4 2 (5.71%) Degree
4 2 (5.71%) MCP
5 1 (2.86%) JNCIA
5 1 (2.86%) JNCIS
5 1 (2.86%) JNCIP
Quality Assurance & Compliance
1 2 (5.71%) SLA
System Software
1 33 (94.29%) Active Directory
2 9 (25.71%) XenApp
2 9 (25.71%) XenServer
3 5 (14.29%) VMware Infrastructure
4 3 (8.57%) Hyper-V
5 2 (5.71%) VMware Server
Systems Management
1 3 (8.57%) Backup Exec
2 1 (2.86%) WSUS
Vendors
1 15 (42.86%) Citrix
2 13 (37.14%) Microsoft
3 5 (14.29%) HP
3 5 (14.29%) VMware
4 3 (8.57%) Cisco
5 2 (5.71%) Google
5 2 (5.71%) Veritas
5 2 (5.71%) Bloomberg
6 1 (2.86%) SAP
6 1 (2.86%) Dell
6 1 (2.86%) Juniper
6 1 (2.86%) SolarWinds
6 1 (2.86%) Mitel
City of London
Computer Futures
Salary: £30000 - £32000 per annum + benefits
Posted: 23 days ago