The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 240 284 304
Rank change year-on-year
+44 +20
Permanent jobs requiring a 2nd Line Support Engineer 21 34 17
As % of all permanent IT jobs located in the City of London 0.31% 0.33% 0.17%
As % of the Job Titles category 0.33% 0.35% 0.18%
Number of salaries quoted 19 28 17
Average salary £32,500 £27,500 £25,500
Average salary % change year-on-year
+18.18% +7.84%
90% offered a salary of more than £27,800 £22,000 £23,800
10% offered a salary of more than £44,000 £37,500 £29,000
UK excluding London average salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6363 9725 9706
As % of all permanent IT jobs located in the City of London 95.07% 95.35% 94.54%
Number of salaries quoted 5728 8455 8287
Average salary £57,500 £54,500 £55,000
Average salary % change year-on-year
+5.50% -0.90%
90% offered a salary of more than £35,000 £33,000 £32,500
10% offered a salary of more than £85,000 £80,000 £77,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Salary Trend in the City of London

2nd Line Support Engineer
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the City of London region over the 3 months to 5 February 2016.

2nd Line Support Engineer Salary Histogram in the City of London

2nd Line Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 5 February 2016, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 44 (86.27%) Windows
2 41 (80.39%) Active Directory
3 35 (68.63%) Windows 7
4 29 (56.86%) Windows Server 2008
5 26 (50.98%) Microsoft
6 25 (49.02%) MS Office
6 25 (49.02%) Windows Server
7 22 (43.14%) Exchange Server 2013
8 17 (33.33%) MS Exchange
9 15 (29.41%) LAN
9 15 (29.41%) WAN
9 15 (29.41%) VMware
10 14 (27.45%) Telecoms
10 14 (27.45%) VMware Infrastructure
11 13 (25.49%) Windows Server 2012
12 12 (23.53%) MS Excel
13 9 (17.65%) DNS
13 9 (17.65%) Microsoft Certification
13 9 (17.65%) Lync
14 8 (15.69%) Windows 8
14 8 (15.69%) MS Visio
14 8 (15.69%) Cisco
14 8 (15.69%) DHCP
14 8 (15.69%) MCSE
15 7 (13.73%) TCP/IP
15 7 (13.73%) VPN
15 7 (13.73%) Exchange Server 2007
15 7 (13.73%) Finance
15 7 (13.73%) Change Management
15 7 (13.73%) Patch Management

2nd Line Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 5 February 2016, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (43.14%) Exchange Server 2013
2 17 (33.33%) MS Exchange
3 9 (17.65%) Lync
4 7 (13.73%) Exchange Server 2007
4 7 (13.73%) Exchange Server 2010
5 4 (7.84%) Exchange Server 2003
6 3 (5.88%) Blackberry Enterprise Server
7 1 (1.96%) IBM Notes
7 1 (1.96%) IIS
Applications
1 25 (49.02%) MS Office
2 12 (23.53%) MS Excel
3 8 (15.69%) MS Visio
Cloud Services
1 5 (9.80%) Office 365
Communications & Networking
1 15 (29.41%) LAN
1 15 (29.41%) WAN
2 9 (17.65%) DNS
3 8 (15.69%) DHCP
4 7 (13.73%) TCP/IP
4 7 (13.73%) VPN
5 5 (9.80%) Firewall
6 4 (7.84%) BGP
6 4 (7.84%) MPLS
6 4 (7.84%) VPLS
7 3 (5.88%) IP Telephony
8 2 (3.92%) Broadband
8 2 (3.92%) SAN
8 2 (3.92%) VLAN
9 1 (1.96%) Cisco IPT
9 1 (1.96%) Fibre Channel
9 1 (1.96%) HTTP
9 1 (1.96%) iSCSI
9 1 (1.96%) LDAP
9 1 (1.96%) Structured Cabling
Database & Business Intelligence
1 3 (5.88%) SQL Server
2 1 (1.96%) SQL Server 2000
2 1 (1.96%) SQL Server 2005
General
1 14 (27.45%) Telecoms
2 7 (13.73%) Finance
3 2 (3.92%) Banking
4 1 (1.96%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.96%) .NET
1 1 (1.96%) .NET Framework
1 1 (1.96%) Software Packaging
Miscellaneous
1 5 (9.80%) Blackberry
2 4 (7.84%) Driving Licence
3 3 (5.88%) Mathematics
4 2 (3.92%) iPhone
5 1 (1.96%) Data Centre
5 1 (1.96%) Fat Client
5 1 (1.96%) iPad
5 1 (1.96%) Smartphone
5 1 (1.96%) Thin Client
Operating Systems
1 44 (86.27%) Windows
2 35 (68.63%) Windows 7
3 29 (56.86%) Windows Server 2008
4 25 (49.02%) Windows Server
5 13 (25.49%) Windows Server 2012
6 8 (15.69%) Windows 8
7 2 (3.92%) Mac OS X
7 2 (3.92%) Windows Server 2003
7 2 (3.92%) Windows Vista
7 2 (3.92%) Windows XP
8 1 (1.96%) Android
8 1 (1.96%) Windows 10
8 1 (1.96%) Windows 2000 Server
Processes & Methodologies
1 7 (13.73%) Change Management
1 7 (13.73%) Patch Management
2 5 (9.80%) ITIL
3 2 (3.92%) Incident Management
3 2 (3.92%) Migration
3 2 (3.92%) Problem Management
4 1 (1.96%) Asset Management
4 1 (1.96%) High Availability
4 1 (1.96%) Load Balancing
4 1 (1.96%) Mentoring
4 1 (1.96%) Presales
4 1 (1.96%) SDLC
Programming Languages
1 3 (5.88%) C
2 2 (3.92%) SQL
3 1 (1.96%) PowerShell
Qualifications
1 9 (17.65%) Microsoft Certification
2 8 (15.69%) MCSE
3 6 (11.76%) MCITP
4 5 (9.80%) MCP
4 5 (9.80%) MCSA
4 5 (9.80%) MCTS
5 2 (3.92%) CCNA
5 2 (3.92%) Cisco Certification
6 1 (1.96%) Degree
6 1 (1.96%) HND
6 1 (1.96%) ITIL Certification
6 1 (1.96%) NVQ Level 3
6 1 (1.96%) NVQ Level 4
6 1 (1.96%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (1.96%) SLA
System Software
1 41 (80.39%) Active Directory
2 14 (27.45%) VMware Infrastructure
3 6 (11.76%) Hyper-V
3 6 (11.76%) VMware ESXi
4 1 (1.96%) VMware ESX
Systems Management
1 2 (3.92%) SCCM
2 1 (1.96%) Norton AntiVirus
Vendors
1 26 (50.98%) Microsoft
2 15 (29.41%) VMware
3 8 (15.69%) Cisco
4 6 (11.76%) Apple
5 5 (9.80%) Avaya
6 3 (5.88%) Citrix
7 1 (1.96%) Lotus
7 1 (1.96%) McAfee
7 1 (1.96%) NetApp
7 1 (1.96%) Remedy
City, London
Harrington Starr
Salary: £22000 - £28000 per annum
Posted: 1 hour ago
City, London
Sogeti
Salary: Competitive Salary + Flexible Benefits Package
Posted: 16 days ago