The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 288 316 314
Rank change year-on-year
+28 -2
Permanent jobs requiring a 2nd Line Support Engineer 32 19 8
As % of all permanent IT jobs located in the City of London 0.30% 0.16% 0.069%
As % of the Job Titles category 0.32% 0.17% 0.073%
Number of salaries quoted 31 19 8
Average salary £27,500 £29,000 £27,750
Average salary % change year-on-year
-5.17% +4.50%
90% offered a salary of more than £23,500 £24,900 £23,800
10% offered a salary of more than £32,500 £30,500 £43,000
UK excluding London average salary £26,000 £25,000 £27,125
% change year-on-year
+4.00% -7.83%
2nd Line Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10151 10900 10899
As % of all permanent IT jobs located in the City of London 93.58% 93.05% 94.32%
Number of salaries quoted 8890 9348 9879
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Salary Trend in the City of London

2nd Line Support Engineer
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the City of London region over the 3 months to 22 December 2014.

2nd Line Support Engineer Salary Histogram in the City of London

2nd Line Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 22 December 2014, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 41 (91.11%) Windows
2 32 (71.11%) Active Directory
3 31 (68.89%) Microsoft
4 23 (51.11%) MS Office
4 23 (51.11%) Windows 7
5 20 (44.44%) MS Exchange
6 19 (42.22%) MS Excel
7 18 (40.00%) Windows Server 2008
8 16 (35.56%) Firewall
9 14 (31.11%) Windows 8
10 13 (28.89%) VPN
10 13 (28.89%) DNS
11 12 (26.67%) DHCP
11 12 (26.67%) TCP/IP
11 12 (26.67%) Microsoft Certification
11 12 (26.67%) Windows Server 2012
12 11 (24.44%) Exchange Server 2010
12 11 (24.44%) ITIL
13 10 (22.22%) Blackberry
13 10 (22.22%) VMware
14 9 (20.00%) VMware Infrastructure
14 9 (20.00%) Windows Server 2003
14 9 (20.00%) Mac OS X
14 9 (20.00%) MCP
14 9 (20.00%) Windows XP
14 9 (20.00%) MCSE
15 8 (17.78%) Cisco
16 7 (15.56%) Exchange Server 2013
16 7 (15.56%) Finance
16 7 (15.56%) Banking

2nd Line Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 22 December 2014, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (44.44%) MS Exchange
2 11 (24.44%) Exchange Server 2010
3 7 (15.56%) Exchange Server 2013
4 5 (11.11%) Blackberry Enterprise Server
5 4 (8.89%) Exchange Server 2007
6 3 (6.67%) SharePoint
7 2 (4.44%) Lync
7 2 (4.44%) Exchange Server 2003
8 1 (2.22%) IBM Notes
8 1 (2.22%) Exchange Server 2000
Applications
1 23 (51.11%) MS Office
2 19 (42.22%) MS Excel
3 3 (6.67%) MS PowerPoint
4 2 (4.44%) MS Visio
Cloud Services
1 2 (4.44%) Office 365
Communications & Networking
1 16 (35.56%) Firewall
2 13 (28.89%) VPN
2 13 (28.89%) DNS
3 12 (26.67%) DHCP
3 12 (26.67%) TCP/IP
4 3 (6.67%) LAN
4 3 (6.67%) SAN
4 3 (6.67%) IP Telephony
4 3 (6.67%) WAN
5 2 (4.44%) Wireless
6 1 (2.22%) SSL
6 1 (2.22%) Network Security
6 1 (2.22%) iSCSI
6 1 (2.22%) NAS
6 1 (2.22%) Internet
6 1 (2.22%) MPLS
6 1 (2.22%) DSL
6 1 (2.22%) VoIP
Database & Business Intelligence
1 2 (4.44%) SQL Server
General
1 7 (15.56%) Finance
1 7 (15.56%) Banking
2 2 (4.44%) Telecoms
2 2 (4.44%) Marketing
3 1 (2.22%) Investment Banking
Miscellaneous
1 10 (22.22%) Blackberry
2 4 (8.89%) Analytical Skills
3 3 (6.67%) EqualLogic
4 2 (4.44%) Replication
4 2 (4.44%) Computer Science
4 2 (4.44%) iPhone
Operating Systems
1 41 (91.11%) Windows
2 23 (51.11%) Windows 7
3 18 (40.00%) Windows Server 2008
4 14 (31.11%) Windows 8
5 12 (26.67%) Windows Server 2012
6 9 (20.00%) Windows XP
6 9 (20.00%) Mac OS X
6 9 (20.00%) Windows Server 2003
7 6 (13.33%) Windows Vista
8 2 (4.44%) Android
8 2 (4.44%) Linux
9 1 (2.22%) Windows 2000
9 1 (2.22%) CentOS
Processes & Methodologies
1 11 (24.44%) ITIL
2 3 (6.67%) CRM
2 3 (6.67%) Migration
2 3 (6.67%) Change Control
3 2 (4.44%) Service Management
3 2 (4.44%) Service Delivery
4 1 (2.22%) Disaster Recovery
4 1 (2.22%) Network Load Balancing
4 1 (2.22%) Investment Management
4 1 (2.22%) ITIL V3
4 1 (2.22%) Kalman Filter
Programming Languages
1 1 (2.22%) Java
1 1 (2.22%) SQL
Qualifications
1 12 (26.67%) Microsoft Certification
2 9 (20.00%) MCP
2 9 (20.00%) MCSE
3 7 (15.56%) MCITP
4 5 (11.11%) Degree
5 4 (8.89%) MCSA
6 3 (6.67%) ITIL Certification
7 2 (4.44%) MCTS
8 1 (2.22%) HND
8 1 (2.22%) CCNA
8 1 (2.22%) CCA
8 1 (2.22%) Citrix Certification
8 1 (2.22%) Cisco Certification
8 1 (2.22%) CCENT
8 1 (2.22%) Security Cleared
Quality Assurance & Compliance
1 3 (6.67%) SLA
2 1 (2.22%) ISO/IEC 27001
2 1 (2.22%) ISO 9001
System Software
1 32 (71.11%) Active Directory
2 9 (20.00%) VMware Infrastructure
3 3 (6.67%) vSphere
4 2 (4.44%) VMware ESXi
5 1 (2.22%) Hyper-V
5 1 (2.22%) XenApp
Systems Management
1 3 (6.67%) Norton AntiVirus
2 2 (4.44%) Backup Exec
3 1 (2.22%) WSUS
3 1 (2.22%) SCCM
Vendors
1 31 (68.89%) Microsoft
2 10 (22.22%) VMware
3 8 (17.78%) Cisco
4 6 (13.33%) Dell
4 6 (13.33%) Citrix
4 6 (13.33%) Symantec
5 3 (6.67%) Apple
5 3 (6.67%) NetApp
5 3 (6.67%) HP
6 2 (4.44%) CheckPoint
6 2 (4.44%) Brocade
6 2 (4.44%) Bloomberg
6 2 (4.44%) Toshiba
6 2 (4.44%) Veeam
6 2 (4.44%) Ruckus Wireless
6 2 (4.44%) Stonesoft
7 1 (2.22%) SonicWALL
7 1 (2.22%) Reuters
7 1 (2.22%) McAfee
7 1 (2.22%) Veritas
City of London
Quantica Technology - London
Salary: £20000 - £28000 per annum
Posted: 3 days ago
City of London
DP Connect
Salary: £25000 - £35000 per annum
Posted: 4 days ago
City of London
Interquest - IQ Telecom
Salary: £25000 - £32000 per annum + Shift allowance, bonus
Posted: 6 days ago
City, London
Experis Ltd
Salary: £25000.00 per annum + Car + Benefits
Posted: 6 days ago