The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 287 313 316
Rank change year-on-year
+26 +3
Permanent jobs requiring a 2nd Line Support Engineer 21 21 13
As % of all permanent IT jobs located in the City of London 0.20% 0.17% 0.11%
As % of the Job Titles category 0.22% 0.18% 0.12%
Number of salaries quoted 21 20 12
Average salary £28,500 £28,000 £30,000
Average salary % change year-on-year
+1.78% -6.66%
90% offered a salary of more than £23,500 £24,850 £27,650
10% offered a salary of more than £30,000 £32,500 £39,250
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9666 11451 11171
As % of all permanent IT jobs located in the City of London 92.76% 92.49% 93.26%
Number of salaries quoted 8308 9575 9809
Average salary £55,000 £52,500 £54,000
Average salary % change year-on-year
+4.76% -2.77%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the City of London region.

2nd Line Support Engineer Salary Trend in the City of London

2nd Line Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 31 July 2015, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 36 (87.80%) Windows
2 26 (63.41%) Microsoft
3 17 (41.46%) VMware
3 17 (41.46%) Windows Server 2008
4 16 (39.02%) Windows Server 2012
4 16 (39.02%) MS Excel
5 14 (34.15%) Microsoft Certification
5 14 (34.15%) VMware Infrastructure
6 13 (31.71%) Firewall
6 13 (31.71%) MS Exchange
6 13 (31.71%) Active Directory
7 11 (26.83%) Exchange Server 2013
8 10 (24.39%) DNS
8 10 (24.39%) SLA
8 10 (24.39%) DHCP
8 10 (24.39%) Apple
9 9 (21.95%) LAN
9 9 (21.95%) WAN
9 9 (21.95%) MCSE
9 9 (21.95%) MS Office
9 9 (21.95%) Service Delivery
9 9 (21.95%) Network Management
10 8 (19.51%) Windows 8
10 8 (19.51%) Windows 7
10 8 (19.51%) Cisco
11 7 (17.07%) Windows Server 2003
11 7 (17.07%) Hyper-V
12 6 (14.63%) Office 365
12 6 (14.63%) MCSA
13 5 (12.20%) SQL

2nd Line Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 31 July 2015, IT jobs across the City of London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (31.71%) MS Exchange
2 11 (26.83%) Exchange Server 2013
3 5 (12.20%) Lync
3 5 (12.20%) Exchange Server 2010
4 4 (9.76%) Exchange Server 2007
5 2 (4.88%) Exchange Server 2003
5 2 (4.88%) IIS
5 2 (4.88%) Apache
Applications
1 16 (39.02%) MS Excel
2 9 (21.95%) MS Office
Cloud Services
1 6 (14.63%) Office 365
Communications & Networking
1 13 (31.71%) Firewall
2 10 (24.39%) DHCP
2 10 (24.39%) DNS
3 9 (21.95%) LAN
3 9 (21.95%) WAN
4 5 (12.20%) VoIP
5 4 (9.76%) TCP/IP
6 2 (4.88%) Wireless
6 2 (4.88%) VLAN
6 2 (4.88%) ADSL
6 2 (4.88%) IPv4
6 2 (4.88%) IPv6
6 2 (4.88%) Internet
7 1 (2.44%) Cisco ASA
General
1 4 (9.76%) Finance
2 2 (4.88%) Retail
3 1 (2.44%) Telecoms
3 1 (2.44%) Legal
3 1 (2.44%) Advertising
Libraries, Frameworks & Software Standards
1 4 (9.76%) Java RMI
2 1 (2.44%) COM
Miscellaneous
1 5 (12.20%) Blackberry
2 1 (2.44%) Handset
2 1 (2.44%) Hedge funds
Operating Systems
1 36 (87.80%) Windows
2 17 (41.46%) Windows Server 2008
3 16 (39.02%) Windows Server 2012
4 8 (19.51%) Windows 7
4 8 (19.51%) Windows 8
5 7 (17.07%) Windows Server 2003
6 4 (9.76%) Windows Vista
6 4 (9.76%) Linux
6 4 (9.76%) Windows XP
7 2 (4.88%) UNIX
Processes & Methodologies
1 9 (21.95%) Service Delivery
1 9 (21.95%) Network Management
2 4 (9.76%) Incident Management
2 4 (9.76%) Mentoring
3 3 (7.32%) ITIL
4 2 (4.88%) Migration
4 2 (4.88%) Load Balancing
4 2 (4.88%) Mobile Device Management
5 1 (2.44%) CRM
Programming Languages
1 5 (12.20%) SQL
Qualifications
1 14 (34.15%) Microsoft Certification
2 9 (21.95%) MCSE
3 6 (14.63%) MCSA
4 4 (9.76%) CCNA
4 4 (9.76%) Cisco Certification
4 4 (9.76%) MCITP
5 3 (7.32%) Degree
5 3 (7.32%) MCP
6 2 (4.88%) MCTS
7 1 (2.44%) A+ Certification
7 1 (2.44%) ITIL Certification
7 1 (2.44%) CCNP
Quality Assurance & Compliance
1 10 (24.39%) SLA
System Software
1 14 (34.15%) VMware Infrastructure
2 13 (31.71%) Active Directory
3 7 (17.07%) Hyper-V
4 2 (4.88%) VMware ESXi
5 1 (2.44%) vSphere
5 1 (2.44%) VMware ESX
Systems Management
1 1 (2.44%) DameWare
1 1 (2.44%) Backup Exec
Vendors
1 26 (63.41%) Microsoft
2 17 (41.46%) VMware
3 10 (24.39%) Apple
4 8 (19.51%) Cisco
5 5 (12.20%) Citrix
6 2 (4.88%) HP
6 2 (4.88%) Dell
6 2 (4.88%) Google
6 2 (4.88%) Draytek
7 1 (2.44%) Veeam
7 1 (2.44%) Avaya
7 1 (2.44%) NetApp
7 1 (2.44%) Symantec
7 1 (2.44%) Mitel
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