Customer-Centricity Contracts in the City of London

Customer-Centric
Central London > City of London

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 115 160 179
Rank change year-on-year +45 +19 -35
Contract jobs citing Customer-Centricity 11 18 13
As % of all contract jobs advertised in the City of London 0.50% 0.49% 0.31%
As % of the Processes & Methodologies category 0.55% 0.54% 0.33%
Number of daily rates quoted 9 12 12
10th Percentile £251 £141 £425
25th Percentile £425 £165 £493
Median daily rate (50th Percentile) £550 £550 £606
Median % change year-on-year - -9.28% +42.65%
75th Percentile £575 £625 £653
90th Percentile £598 £738 £745
Central London median daily rate £550 £550 £606
% change year-on-year - -9.28% +27.63%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £26.00
Median hourly rate - - £30.00
75th Percentile - - £34.00
90th Percentile - - -
Central London median hourly rate - - £30.00

All Process and Methodology Skills
City of London

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 2,001 3,346 3,882
As % of all contract IT jobs advertised in the City of London 90.50% 91.82% 91.75%
Number of daily rates quoted 1,413 2,259 2,942
10th Percentile £363 £355 £388
25th Percentile £454 £475 £475
Median daily rate (50th Percentile) £565 £600 £575
Median % change year-on-year -5.83% +4.35% +9.52%
75th Percentile £688 £730 £675
90th Percentile £800 £825 £775
Central London median daily rate £550 £600 £570
% change year-on-year -8.33% +5.26% +8.57%
Number of hourly rates quoted 13 24 42
10th Percentile £19.13 £15.33 £18.50
25th Percentile £20.22 £18.03 £24.25
Median hourly rate £25.00 £35.00 £41.00
Median % change year-on-year -28.57% -14.63% +128.09%
75th Percentile £40.00 £58.75 £52.50
90th Percentile £48.57 £88.30 £65.43
Central London median hourly rate £27.81 £35.00 £41.00
% change year-on-year -20.54% -14.63% +105.00%

Customer-Centricity
Job Vacancy Trend in the City of London

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Customer-Centricity in the City of London

Customer-Centricity
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Customer-Centricity in the City of London.

Daily rate trend for Customer-Centricity in the City of London

Customer-Centricity
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Customer-Centricity in the City of London over the 6 months to 29 April 2024.

Daily rate histogram for Customer-Centricity in the City of London

Customer-Centricity
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing Customer-Centricity in the City of London.

Hourly rate trend for Customer-Centricity in the City of London

Customer-Centricity
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) CMS
1 1 (9.09%) Umbraco
Business Applications
1 1 (9.09%) Oracle EBS
Cloud Services
1 1 (9.09%) Azure
1 1 (9.09%) GCP
1 1 (9.09%) Google Workspace
1 1 (9.09%) Microsoft 365
1 1 (9.09%) Power Platform
1 1 (9.09%) Slack
Communications & Networking
1 1 (9.09%) VoIP
Database & Business Intelligence
1 1 (9.09%) Data Mining
1 1 (9.09%) Oracle Reports
1 1 (9.09%) Power BI
1 1 (9.09%) Tableau
General
1 6 (54.55%) Finance
2 3 (27.27%) Analytical Skills
2 3 (27.27%) Organisational Skills
2 3 (27.27%) Social Skills
3 2 (18.18%) Banking
3 2 (18.18%) Public Sector
4 1 (9.09%) Back Office
4 1 (9.09%) Influencing Skills
4 1 (9.09%) Investment Banking
4 1 (9.09%) Legal
4 1 (9.09%) Presentation Skills
4 1 (9.09%) Retail
4 1 (9.09%) Retail Banking
Job Titles
1 4 (36.36%) Analyst
2 3 (27.27%) Data Analyst
3 1 (9.09%) Banking Analyst
3 1 (9.09%) Data Insight Analyst
3 1 (9.09%) Desktop Engineer
3 1 (9.09%) Digital Project Manager
3 1 (9.09%) Insight Analyst
3 1 (9.09%) Insight Data Analyst
3 1 (9.09%) Oracle Analyst
3 1 (9.09%) Programme Director
3 1 (9.09%) Project Manager
3 1 (9.09%) Report Analyst
3 1 (9.09%) Senior
3 1 (9.09%) Senior Analyst
3 1 (9.09%) Senior Insight Analyst
3 1 (9.09%) Software Engineer
3 1 (9.09%) SQL Analyst
3 1 (9.09%) SQL Data Analyst
Libraries, Frameworks & Software Standards
1 1 (9.09%) Middleware
1 1 (9.09%) Spring
1 1 (9.09%) Spring Boot
Miscellaneous
1 1 (9.09%) Data Centre
1 1 (9.09%) Foreign Exchange (FX)
1 1 (9.09%) Learning Management System
1 1 (9.09%) Reference Data
1 1 (9.09%) Video Conferencing
Processes & Methodologies
1 4 (36.36%) Customer-Centric Approach
2 3 (27.27%) Analytics
2 3 (27.27%) Fintech
2 3 (27.27%) Problem-Solving
3 2 (18.18%) Business Intelligence
3 2 (18.18%) Data-Driven Decision Making
3 2 (18.18%) Decision-Making
3 2 (18.18%) Process Improvement
3 2 (18.18%) Project Management
3 2 (18.18%) Roadmaps
3 2 (18.18%) Workshop Facilitation
4 1 (9.09%) Actionable Customer Insight
4 1 (9.09%) Collaborative Working
4 1 (9.09%) Contract Negotiation
4 1 (9.09%) Customer Requirements
4 1 (9.09%) Data Science
4 1 (9.09%) Data Strategy
4 1 (9.09%) Requirements Gathering
4 1 (9.09%) Requirements Workshops
4 1 (9.09%) Strategic Roadmap
Programming Languages
1 2 (18.18%) Python
2 1 (9.09%) C++
2 1 (9.09%) Java
2 1 (9.09%) SQL
Qualifications
1 1 (9.09%) Degree
Quality Assurance & Compliance
1 2 (18.18%) Data Quality
1 2 (18.18%) QA
2 1 (9.09%) SLA
System Software
1 1 (9.09%) Active Directory
Systems Management
1 1 (9.09%) AirWatch
Vendors
1 3 (27.27%) Microsoft
2 2 (18.18%) Google
2 2 (18.18%) Oracle