The table below looks at the statistics for SLA skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 134 150 169
Rank change year-on-year
+16 +19
Contract jobs citing SLA 64 52 57
As % of all contract IT jobs located in the City of London 1.19% 0.89% 0.79%
As % of the Quality Assurance & Compliance category 14.10% 11.21% 9.71%
Number of daily rates quoted 43 34 38
Average daily rate
Keep up to 90%
of your Daily Rate
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£425 £400 £375
Average daily rate % change year-on-year
+6.25% +6.66%
90% offered a daily rate of more than £240 £191 £125
10% offered a daily rate of more than £550 £513 £750
UK excluding London average daily rate £300 £260 £325
% change year-on-year
+15.38% -20.00%
Number of hourly rates quoted 4 5 6
Average hourly rate £17.00 £15.00 £14.24
Average hourly rate % change year-on-year
+13.33% +5.37%
90% offered a hourly rate of more than £12.80 £10.90 £13.97
10% offered a hourly rate of more than £19.98 £15.60 £23.75
UK excluding London average hourly rate £15.77 £16.50 £15.88
% change year-on-year
-4.42% +3.93%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the City of London region.

Quality Assurance & Compliance Category
City of London
Contract IT job ads with a match in the
Quality Assurance & Compliance category
454 464 587
As % of all contract IT jobs located in the City of London 8.45% 7.98% 8.10%
Number of daily rates quoted 335 334 442
Average daily rate £450 £472 £475
Average daily rate % change year-on-year
-4.66% -0.63%
90% offered a daily rate of more than £323 £307 £300
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £400 £375 £360
% change year-on-year
+6.66% +4.16%
Number of hourly rates quoted 6 9 9
Average hourly rate £22.63 £16.00 £20.00
Average hourly rate % change year-on-year
+41.40% -20.00%
90% offered a hourly rate of more than £15.20 £12.56 £13.97
10% offered a hourly rate of more than £55.50 £25.30 £67.50
UK excluding London average hourly rate £21.55 £19.50 £17.50
% change year-on-year
+10.51% +11.42%

SLA
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the City of London region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the City of London

SLA
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the City of London region.

SLA Daily Rate Trend in the City of London

SLA
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the City of London region over the 3 months to 28 August 2015.

SLA Daily Rate Histogram in the City of London

SLA
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the City of London region.

SLA Hourly Rate Trend in the City of London

SLA
Top 30 Related IT Skills in the City of London

For the 6 months to 28 August 2015, IT contractor jobs across the City of London region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 51 (42.15%) ITIL
2 45 (37.19%) Finance
3 43 (35.54%) Windows
4 34 (28.10%) Microsoft
5 33 (27.27%) Active Directory
6 26 (21.49%) Service Management
6 26 (21.49%) Service Delivery
7 21 (17.36%) MS Excel
8 19 (15.70%) Project Management
8 19 (15.70%) Windows 7
9 18 (14.88%) VMware
10 17 (14.05%) Change Management
11 16 (13.22%) Banking
11 16 (13.22%) Citrix
11 16 (13.22%) SQL
11 16 (13.22%) Degree
12 15 (12.40%) Analytical Skills
12 15 (12.40%) MS Exchange
13 14 (11.57%) MS Office
13 14 (11.57%) Security Cleared
14 13 (10.74%) SCCM
14 13 (10.74%) Cisco
14 13 (10.74%) Blackberry
15 12 (9.92%) .NET
15 12 (9.92%) Firewall
15 12 (9.92%) VMware Infrastructure
16 11 (9.09%) ITSM
16 11 (9.09%) Java
16 11 (9.09%) Web Services
16 11 (9.09%) VPN

SLA
Top Related IT Skills in the City of London by Category

For the 6 months to 28 August 2015, IT contractor jobs across the City of London region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 15 (12.40%) MS Exchange
2 7 (5.79%) IIS
2 7 (5.79%) Blackberry Enterprise Server
2 7 (5.79%) SharePoint
3 5 (4.13%) Tomcat
3 5 (4.13%) Exchange Server 2010
4 4 (3.31%) Node.js
4 4 (3.31%) Lync
4 4 (3.31%) Jetty
5 3 (2.48%) JBoss
5 3 (2.48%) IBM Notes
6 1 (0.83%) Apache
6 1 (0.83%) WebLogic
6 1 (0.83%) CICS
6 1 (0.83%) nginx
6 1 (0.83%) Apache Solr
6 1 (0.83%) CMS
6 1 (0.83%) Exchange Server 2007
6 1 (0.83%) Drupal
Applications
1 21 (17.36%) MS Excel
2 14 (11.57%) MS Office
3 9 (7.44%) MS PowerPoint
4 1 (0.83%) Spreadsheet
4 1 (0.83%) PowerPivot
4 1 (0.83%) MS Visio
Business Applications
1 3 (2.48%) Remedy ITSM
2 2 (1.65%) Oracle EBS
3 1 (0.83%) Adaptiv
3 1 (0.83%) assyst
3 1 (0.83%) Remedy AR System
3 1 (0.83%) Oracle EBS R12
Cloud Services
1 2 (1.65%) SaaS
1 2 (1.65%) Office 365
2 1 (0.83%) IaaS
2 1 (0.83%) SoftLayer
2 1 (0.83%) Google Analytics
2 1 (0.83%) Amazon AWS
Communications & Networking
1 12 (9.92%) Firewall
2 11 (9.09%) VPN
3 9 (7.44%) DNS
3 9 (7.44%) LAN
4 8 (6.61%) WAN
4 8 (6.61%) SAN
4 8 (6.61%) Wireless
5 6 (4.96%) MPLS
5 6 (4.96%) OSPF
5 6 (4.96%) Wireshark
5 6 (4.96%) SSL
5 6 (4.96%) DHCP
6 5 (4.13%) Cisco ASA
7 4 (3.31%) NAS
7 4 (3.31%) Cisco Nexus
8 3 (2.48%) VLAN
8 3 (2.48%) Internet
8 3 (2.48%) BGP
8 3 (2.48%) IPsec
9 2 (1.65%) RTSP
Database & Business Intelligence
1 8 (6.61%) SQL Server
2 6 (4.96%) MongoDB
3 5 (4.13%) NoSQL
4 4 (3.31%) Data Mining
4 4 (3.31%) SQL Server Analysis Services
4 4 (3.31%) Apache Cassandra
5 3 (2.48%) Oracle Reports
6 2 (1.65%) Microsoft Analysis Services
6 2 (1.65%) Oracle BI EE
6 2 (1.65%) Business Intelligence Development Studio
6 2 (1.65%) Oracle ODI
6 2 (1.65%) QlikView
6 2 (1.65%) Relational Database
7 1 (0.83%) Oracle Database
7 1 (0.83%) Redis
7 1 (0.83%) Big Data
7 1 (0.83%) BusinessObjects
7 1 (0.83%) SQL Server Reporting Services
7 1 (0.83%) SQL Server 2005
7 1 (0.83%) SQL Server Integration Services
Development Applications
1 6 (4.96%) Subversion
1 6 (4.96%) Jenkins
2 5 (4.13%) Cucumber
2 5 (4.13%) JUnit
2 5 (4.13%) JMeter
3 4 (3.31%) Git (software)
3 4 (3.31%) Maven
3 4 (3.31%) Gradle
3 4 (3.31%) Mockito
4 2 (1.65%) JIRA
4 2 (1.65%) WinDbg
5 1 (0.83%) Atlassian Bamboo
5 1 (0.83%) SQL Server Management Studio (SSMS)
General
1 45 (37.19%) Finance
2 16 (13.22%) Banking
3 7 (5.79%) Investment Banking
4 4 (3.31%) Marketing
5 3 (2.48%) Telecoms
5 3 (2.48%) Retail
6 2 (1.65%) Billing
6 2 (1.65%) Advertising
6 2 (1.65%) Retail Banking
6 2 (1.65%) Law
7 1 (0.83%) Legal
7 1 (0.83%) Manufacturing
7 1 (0.83%) Pharmaceutical
7 1 (0.83%) Financial Institution
7 1 (0.83%) Front Office
7 1 (0.83%) Back Office
7 1 (0.83%) Publishing
Job Titles
1 29 (23.97%) Analyst
2 16 (13.22%) Service Manager
3 11 (9.09%) Developer
3 11 (9.09%) Support Analyst
4 8 (6.61%) 2nd Line Support
4 8 (6.61%) Desktop Support
5 7 (5.79%) Service Analyst
6 6 (4.96%) Administrator
6 6 (4.96%) Network Engineer
6 6 (4.96%) Delivery Manager
7 5 (4.13%) Support Manager
7 5 (4.13%) Java Developer
7 5 (4.13%) Services Delivery Manager
7 5 (4.13%) Technical Leader
8 4 (3.31%) Desktop Analyst
8 4 (3.31%) Service Desk Analyst
8 4 (3.31%) Desktop Engineer
8 4 (3.31%) Team Leader
8 4 (3.31%) Desktop Support Analyst
8 4 (3.31%) Project Manager
Libraries, Frameworks & Software Standards
1 12 (9.92%) .NET
2 11 (9.09%) Web Services
3 5 (4.13%) Spring
4 4 (3.31%) Middleware
4 4 (3.31%) REST
4 4 (3.31%) AngularJS
4 4 (3.31%) Guice
5 3 (2.48%) XMPP
5 3 (2.48%) J2EE
5 3 (2.48%) ASP.NET
5 3 (2.48%) CSS
6 2 (1.65%) MDX
6 2 (1.65%) WCF
6 2 (1.65%) ASP.NET MVC
6 2 (1.65%) HTML
6 2 (1.65%) 802.1X
7 1 (0.83%) Akka
7 1 (0.83%) Play Framework
7 1 (0.83%) Grails
7 1 (0.83%) ActiveMQ
Miscellaneous
1 15 (12.40%) Analytical Skills
2 13 (10.74%) Blackberry
3 7 (5.79%) NHS
3 7 (5.79%) Management Information System
4 5 (4.13%) CMDB
4 5 (4.13%) Data Centre
5 3 (2.48%) iPad
5 3 (2.48%) Credit Risk
6 2 (1.65%) Market Risk
6 2 (1.65%) Video Conferencing
6 2 (1.65%) iPhone
6 2 (1.65%) Data Structures
6 2 (1.65%) Computer Science
7 1 (0.83%) Performance Metrics
7 1 (0.83%) BYOD
7 1 (0.83%) Hedge funds
7 1 (0.83%) Enterprise Storage
7 1 (0.83%) Digital Media
7 1 (0.83%) Enterprise Software
7 1 (0.83%) DataPower
Operating Systems
1 43 (35.54%) Windows
2 19 (15.70%) Windows 7
3 10 (8.26%) UNIX
4 9 (7.44%) Windows XP
5 6 (4.96%) Linux
6 5 (4.13%) Windows 8
7 4 (3.31%) Windows Server 2008
8 3 (2.48%) Windows Server 2003
8 3 (2.48%) Android
9 2 (1.65%) Data ONTAP
9 2 (1.65%) AIX
10 1 (0.83%) HPUX
10 1 (0.83%) Solaris
10 1 (0.83%) zOS
10 1 (0.83%) CentOS
10 1 (0.83%) Red Hat Enterprise Linux
10 1 (0.83%) Mac OS
Processes & Methodologies
1 51 (42.15%) ITIL
2 26 (21.49%) Service Management
2 26 (21.49%) Service Delivery
3 19 (15.70%) Project Management
4 17 (14.05%) Change Management
5 11 (9.09%) ITSM
6 10 (8.26%) Agile Software Development
7 9 (7.44%) Problem Management
8 7 (5.79%) TDD
8 7 (5.79%) Root Cause Analysis
9 6 (4.96%) Performance Tuning
9 6 (4.96%) Mentoring
9 6 (4.96%) Coaching
9 6 (4.96%) PRINCE2
10 5 (4.13%) Pair Programming
10 5 (4.13%) Data Management
10 5 (4.13%) Migration
10 5 (4.13%) Scrum
10 5 (4.13%) Incident Management
10 5 (4.13%) Performance Management
Programming Languages
1 16 (13.22%) SQL
2 11 (9.09%) Java
3 7 (5.79%) C#
4 6 (4.96%) PowerShell
5 5 (4.13%) Scala
5 5 (4.13%) Ruby
5 5 (4.13%) Groovy
5 5 (4.13%) JavaScript
6 4 (3.31%) Python
7 3 (2.48%) VBA
7 3 (2.48%) VBScript
8 2 (1.65%) VB
8 2 (1.65%) VB.NET
8 2 (1.65%) PHP
8 2 (1.65%) PL/SQL
8 2 (1.65%) C++
9 1 (0.83%) T-SQL
Qualifications
1 16 (13.22%) Degree
2 14 (11.57%) Security Cleared
3 8 (6.61%) SC Cleared
3 8 (6.61%) Cisco Certification
3 8 (6.61%) CCNP
4 7 (5.79%) ITIL Certification
5 4 (3.31%) Microsoft Certification
6 3 (2.48%) DV Cleared
6 3 (2.48%) CCNA
7 2 (1.65%) CCIE
7 2 (1.65%) MCP
7 2 (1.65%) MCSE
7 2 (1.65%) ITIL Foundation Certificate
8 1 (0.83%) JNCIP
8 1 (0.83%) MCITP
8 1 (0.83%) MCSA
8 1 (0.83%) MCSD
8 1 (0.83%) CCSP
Quality Assurance & Compliance
1 4 (3.31%) QA
2 2 (1.65%) Sarbanes-Oxley
3 1 (0.83%) ISO/IEC 27001
3 1 (0.83%) Data Quality
3 1 (0.83%) Dodd-Frank
3 1 (0.83%) BS7799
System Software
1 33 (27.27%) Active Directory
2 12 (9.92%) VMware Infrastructure
3 5 (4.13%) Docker
4 3 (2.48%) BitLocker
4 3 (2.48%) XenDesktop
4 3 (2.48%) vSphere
4 3 (2.48%) Hyper-V
4 3 (2.48%) XenApp
4 3 (2.48%) ISA Server
5 2 (1.65%) Microsoft App-V
5 2 (1.65%) ProxySG
5 2 (1.65%) NFS
5 2 (1.65%) VMware ESXi
6 1 (0.83%) Varnish
6 1 (0.83%) VMware ESX
6 1 (0.83%) Firmware
6 1 (0.83%) XenServer
Systems Management
1 13 (10.74%) SCCM
2 5 (4.13%) Cisco CUCM
3 4 (3.31%) SCOM
3 4 (3.31%) OPNET
4 3 (2.48%) NetBackup
4 3 (2.48%) Cisco UCCE
5 2 (1.65%) McAfee ePO
5 2 (1.65%) Puppet
5 2 (1.65%) Cisco UCCX
5 2 (1.65%) ServiceCenter
6 1 (0.83%) Nagios
6 1 (0.83%) Backup Exec
6 1 (0.83%) ZABBIX
6 1 (0.83%) Symantec Enterprise Vault
6 1 (0.83%) Vagrant
6 1 (0.83%) Opscode Chef
6 1 (0.83%) XenMobile
Vendors
1 34 (28.10%) Microsoft
2 18 (14.88%) VMware
3 16 (13.22%) Citrix
4 13 (10.74%) Cisco
5 9 (7.44%) Oracle
6 8 (6.61%) Remedy
7 7 (5.79%) Riverbed
8 6 (4.96%) CheckPoint
8 6 (4.96%) Symantec
9 4 (3.31%) Altiris
9 4 (3.31%) Bloomberg
9 4 (3.31%) IBM
9 4 (3.31%) F5
9 4 (3.31%) ServiceNow
9 4 (3.31%) SOASTA, Inc
9 4 (3.31%) WorldPay
10 3 (2.48%) Bomgar
10 3 (2.48%) SolarWinds
10 3 (2.48%) Aruba
10 3 (2.48%) HP
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