The table below looks at the statistics for SLA skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 143 156 145
Rank change year-on-year
+13 -11
Contract jobs citing SLA 62 72 70
As % of all contract IT jobs located in the City of London 1.03% 1.01% 1.00%
As % of the Quality Assurance & Compliance category 13.03% 12.97% 10.59%
Number of daily rates quoted 37 55 39
Average daily rate
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of your Daily Rate
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£400 £375 £285
Average daily rate % change year-on-year
+6.66% +31.57%
90% offered a daily rate of more than £160 £233 £162
10% offered a daily rate of more than £505 £575 £475
UK excluding London average daily rate £268 £300 £300
% change year-on-year
-10.83% -
Number of hourly rates quoted 6 4 8
Average hourly rate £15.50 £15.75 £19.00
Average hourly rate % change year-on-year
-1.58% -17.10%
90% offered a hourly rate of more than £12.94 £14.13 £13.18
10% offered a hourly rate of more than £22.50 £42.07 £29.15
UK excluding London average hourly rate £15.00 £16.50 £15.50
% change year-on-year
-9.09% +6.45%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the City of London region.

Quality Assurance & Compliance Category
City of London
Contract IT job ads with a match in the
Quality Assurance & Compliance category
476 555 661
As % of all contract IT jobs located in the City of London 7.89% 7.80% 9.48%
Number of daily rates quoted 345 419 515
Average daily rate £450 £488 £465
Average daily rate % change year-on-year
-7.69% +4.83%
90% offered a daily rate of more than £300 £300 £288
10% offered a daily rate of more than £638 £638 £633
UK excluding London average daily rate £368 £350 £375
% change year-on-year
+5.00% -6.66%
Number of hourly rates quoted 10 8 11
Average hourly rate £16.75 £52.82 £20.00
Average hourly rate % change year-on-year
-68.28% +164.07%
90% offered a hourly rate of more than £12.15 £14.39 £13.50
10% offered a hourly rate of more than £29.00 £67.50 £49.02
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%

SLA
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the City of London region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the City of London

SLA
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the City of London region.

SLA Daily Rate Trend in the City of London

SLA
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the City of London region over the 3 months to 30 October 2014.

SLA Daily Rate Histogram in the City of London

SLA
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the City of London region.

SLA Hourly Rate Trend in the City of London

SLA
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the City of London region over the 3 months to 30 October 2014.

SLA Hourly Rate Histogram in the City of London

SLA
Top 30 Related IT Skills in the City of London

For the 6 months to 30 October 2014, IT contractor jobs across the City of London region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 40 (35.09%) Finance
2 33 (28.95%) Windows
3 32 (28.07%) ITIL
4 29 (25.44%) Service Delivery
5 27 (23.68%) Microsoft
6 23 (20.18%) MS Excel
6 23 (20.18%) MS Office
7 22 (19.30%) Active Directory
8 17 (14.91%) Blackberry
9 16 (14.04%) Service Management
10 15 (13.16%) Windows 7
11 14 (12.28%) Banking
12 13 (11.40%) Windows XP
13 12 (10.53%) DNS
13 12 (10.53%) Analytical Skills
14 11 (9.65%) Cisco
14 11 (9.65%) DHCP
14 11 (9.65%) Investment Banking
15 10 (8.77%) Oracle
15 10 (8.77%) Citrix
15 10 (8.77%) Microsoft Certification
16 9 (7.89%) Linux
16 9 (7.89%) VMware
16 9 (7.89%) Degree
17 8 (7.02%) Incident Management
17 8 (7.02%) Computer Science
17 8 (7.02%) Change Management
17 8 (7.02%) Risk Management
17 8 (7.02%) Firewall
17 8 (7.02%) Project Management

SLA
Top Related IT Skills in the City of London by Category

For the 6 months to 30 October 2014, IT contractor jobs across the City of London region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 6 (5.26%) MS Exchange
1 6 (5.26%) SharePoint
1 6 (5.26%) Blackberry Enterprise Server
2 4 (3.51%) Exchange Server 2007
2 4 (3.51%) IBM Notes
3 3 (2.63%) WebLogic
4 2 (1.75%) WorkSite
4 2 (1.75%) IIS
4 2 (1.75%) Tomcat
5 1 (0.88%) Commerce Server
5 1 (0.88%) Apache
5 1 (0.88%) JBoss
5 1 (0.88%) AquaLogic
5 1 (0.88%) WebSphere
5 1 (0.88%) SharePoint 2010
5 1 (0.88%) OpenStack
Applications
1 23 (20.18%) MS Excel
1 23 (20.18%) MS Office
2 6 (5.26%) MS PowerPoint
3 5 (4.39%) MS Visio
4 4 (3.51%) MS Project
5 2 (1.75%) Spreadsheet
Business Applications
1 4 (3.51%) Remedy ITSM
1 4 (3.51%) Oracle EBS
2 3 (2.63%) Oracle 11i
2 3 (2.63%) Oracle Applications
2 3 (2.63%) Oracle EBS R12
2 3 (2.63%) Oracle General Ledger
2 3 (2.63%) Oracle Payables
2 3 (2.63%) Oracle Receivables
2 3 (2.63%) Oracle Cash Management
2 3 (2.63%) Oracle Assets
3 2 (1.75%) assyst
4 1 (0.88%) SAP FI
4 1 (0.88%) SAP Retail
4 1 (0.88%) SAP CO
4 1 (0.88%) SAP FI/CO
4 1 (0.88%) Dynamics CRM
4 1 (0.88%) Oracle BPM
4 1 (0.88%) Cordys
4 1 (0.88%) Magento
Cloud Services
1 1 (0.88%) PaaS
1 1 (0.88%) Amazon EC2
1 1 (0.88%) Microsoft Azure
1 1 (0.88%) Amazon AWS
1 1 (0.88%) Google Compute Engine
Communications & Networking
1 12 (10.53%) DNS
2 11 (9.65%) DHCP
3 8 (7.02%) Firewall
4 6 (5.26%) WAN
4 6 (5.26%) VPN
4 6 (5.26%) Internet
5 5 (4.39%) LDAP
5 5 (4.39%) Wireless
6 4 (3.51%) Cisco ASA
6 4 (3.51%) LAN
6 4 (3.51%) VoIP
6 4 (3.51%) TCP/IP
6 4 (3.51%) OSPF
6 4 (3.51%) BGP
7 3 (2.63%) SAN
7 3 (2.63%) Ethernet
7 3 (2.63%) NetScaler
8 2 (1.75%) HSRP
8 2 (1.75%) Network Security
8 2 (1.75%) VLAN
Database & Business Intelligence
1 2 (1.75%) Data Warehouse
2 1 (0.88%) SAP BW
2 1 (0.88%) BusinessObjects
2 1 (0.88%) RDBMS
2 1 (0.88%) Oracle Database 10g
2 1 (0.88%) Data Mining
2 1 (0.88%) Oracle Reports
2 1 (0.88%) MySQL
2 1 (0.88%) Crystal Reports
2 1 (0.88%) Oracle Database 11g
2 1 (0.88%) BusinessObjects Web Intelligence
2 1 (0.88%) Oracle Database
2 1 (0.88%) Relational Database
Development Applications
1 1 (0.88%) PowerBuilder
1 1 (0.88%) Visual Studio
1 1 (0.88%) Lombardi
1 1 (0.88%) JIRA
1 1 (0.88%) Jenkins
General
1 40 (35.09%) Finance
2 14 (12.28%) Banking
3 11 (9.65%) Investment Banking
4 4 (3.51%) Law
4 4 (3.51%) Legal
4 4 (3.51%) Financial Institution
4 4 (3.51%) Billing
5 3 (2.63%) General Ledger
5 3 (2.63%) Back Office
5 3 (2.63%) Telecoms
5 3 (2.63%) Advertising
5 3 (2.63%) Publishing
6 1 (0.88%) Retail
6 1 (0.88%) Marketing
Job Titles
1 25 (21.93%) Analyst
2 13 (11.40%) 2nd Line Support
2 13 (11.40%) Support Analyst
3 12 (10.53%) Desktop Support
4 11 (9.65%) Service Manager
5 10 (8.77%) Project Manager
6 9 (7.89%) Support Engineer
7 7 (6.14%) Service Analyst
8 5 (4.39%) Delivery Manager
8 5 (4.39%) Consultant
8 5 (4.39%) Administrator
8 5 (4.39%) 2nd Line Support Engineer
9 4 (3.51%) Services Delivery Manager
9 4 (3.51%) Services Delivery Analyst
9 4 (3.51%) Oracle Project Manager
9 4 (3.51%) Business Analyst
10 3 (2.63%) Applications Manager
10 3 (2.63%) Desktop Analyst
10 3 (2.63%) Transition Manager
10 3 (2.63%) Data Manager
Libraries, Frameworks & Software Standards
1 2 (1.75%) LAMP
1 2 (1.75%) HTML
2 1 (0.88%) WebSphere MQ
2 1 (0.88%) Flash
2 1 (0.88%) J2EE
2 1 (0.88%) CSS
2 1 (0.88%) Struts
2 1 (0.88%) Web Services
2 1 (0.88%) XML
2 1 (0.88%) JRules
2 1 (0.88%) Java EE
2 1 (0.88%) OSGi
2 1 (0.88%) WebCenter
2 1 (0.88%) Oracle Fusion
Miscellaneous
1 17 (14.91%) Blackberry
2 12 (10.53%) Analytical Skills
3 8 (7.02%) Computer Science
4 3 (2.63%) CESG
4 3 (2.63%) CESG CLAS
4 3 (2.63%) Handset
4 3 (2.63%) RMADS
4 3 (2.63%) Credit Risk
4 3 (2.63%) Hedge funds
4 3 (2.63%) iPhone
4 3 (2.63%) Video Conferencing
5 2 (1.75%) Performance Metrics
5 2 (1.75%) NHS
5 2 (1.75%) Smartcard
6 1 (0.88%) Mainframe
6 1 (0.88%) W3C
6 1 (0.88%) Client/Server
6 1 (0.88%) IVR
6 1 (0.88%) Replication
6 1 (0.88%) Management Information System
Operating Systems
1 33 (28.95%) Windows
2 15 (13.16%) Windows 7
3 13 (11.40%) Windows XP
4 9 (7.89%) Linux
5 5 (4.39%) UNIX
6 3 (2.63%) Android
6 3 (2.63%) Windows Server 2008
7 2 (1.75%) Windows 8
8 1 (0.88%) zOS
8 1 (0.88%) Windows Server 2003
8 1 (0.88%) VMS
8 1 (0.88%) Solaris
Processes & Methodologies
1 32 (28.07%) ITIL
2 29 (25.44%) Service Delivery
3 16 (14.04%) Service Management
4 8 (7.02%) Incident Management
4 8 (7.02%) Change Management
4 8 (7.02%) Risk Management
4 8 (7.02%) Project Management
5 7 (6.14%) Performance Management
5 7 (6.14%) ITIL V3
6 6 (5.26%) Problem Management
7 5 (4.39%) Asset Management
7 5 (4.39%) Migration
7 5 (4.39%) Supplier Management
8 4 (3.51%) Continuous Improvement
8 4 (3.51%) Business Analysis
8 4 (3.51%) ISMS
8 4 (3.51%) User Acceptance Testing
8 4 (3.51%) Workflow
8 4 (3.51%) ITSM
9 3 (2.63%) ERP
Programming Languages
1 7 (6.14%) SQL
2 2 (1.75%) Perl
3 1 (0.88%) Python
3 1 (0.88%) PHP
3 1 (0.88%) Java
3 1 (0.88%) JavaScript
3 1 (0.88%) C
3 1 (0.88%) Bash Shell
Qualifications
1 10 (8.77%) Microsoft Certification
2 9 (7.89%) Degree
3 7 (6.14%) Cisco Certification
3 7 (6.14%) MCSA
3 7 (6.14%) Security Cleared
4 6 (5.26%) SC Cleared
5 5 (4.39%) CCNA
6 4 (3.51%) MCSE
6 4 (3.51%) ITIL Certification
7 3 (2.63%) CISSP
7 3 (2.63%) Citrix Certification
7 3 (2.63%) CCNP
7 3 (2.63%) MCDST
8 2 (1.75%) CCEE
8 2 (1.75%) MOS
8 2 (1.75%) CCEA
8 2 (1.75%) ISEB
9 1 (0.88%) OCP
9 1 (0.88%) Oracle Certification
9 1 (0.88%) CCA
Quality Assurance & Compliance
1 3 (2.63%) ISO/IEC 27001
2 2 (1.75%) QA
3 1 (0.88%) WCAG
3 1 (0.88%) WAI
3 1 (0.88%) COBIT
System Software
1 22 (19.30%) Active Directory
2 4 (3.51%) VMware Infrastructure
3 3 (2.63%) XenDesktop
3 3 (2.63%) XenApp
4 2 (1.75%) XenServer
4 2 (1.75%) Microsoft App-V
5 1 (0.88%) RACF
5 1 (0.88%) Oracle RMAN
5 1 (0.88%) VMware ESX
5 1 (0.88%) Oracle RAC
5 1 (0.88%) ACF2
Systems Management
1 4 (3.51%) SCCM
2 2 (1.75%) Puppet
2 2 (1.75%) BMC PATROL
2 2 (1.75%) Control-M
3 1 (0.88%) Nagios
3 1 (0.88%) Unicenter
3 1 (0.88%) NetBackup
3 1 (0.88%) WSUS
3 1 (0.88%) Data Guard
3 1 (0.88%) Cacti
3 1 (0.88%) Opscode Chef
3 1 (0.88%) SmokePing
3 1 (0.88%) Cisco CUCM
Vendors
1 27 (23.68%) Microsoft
2 11 (9.65%) Cisco
3 10 (8.77%) Oracle
3 10 (8.77%) Citrix
4 9 (7.89%) VMware
5 7 (6.14%) SAP
6 6 (5.26%) Altiris
6 6 (5.26%) IBM
6 6 (5.26%) HP
6 6 (5.26%) Remedy
7 4 (3.51%) Lotus
7 4 (3.51%) Apple
8 3 (2.63%) Reuters
8 3 (2.63%) Bloomberg
8 3 (2.63%) Pegasus
8 3 (2.63%) Juniper
8 3 (2.63%) BMC
9 2 (1.75%) F5
9 2 (1.75%) Blue Coat
9 2 (1.75%) Dell
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