The table below looks at the statistics for SLA skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 136 128 153
Rank change year-on-year
-8 +25
Contract jobs citing SLA 23 35 59
As % of all contract IT jobs located in the City of London 0.71% 1.02% 1.01%
As % of the Quality Assurance & Compliance category 6.87% 10.32% 10.83%
Number of daily rates quoted 16 21 34
Median daily rate £345 £363 £328
Median daily rate % change year-on-year
-4.82% +10.68%
90% offered a daily rate of more than £205 £200 £145
10% offered a daily rate of more than £556 £538 £454
UK excluding London median daily rate £325 £315 £270
% change year-on-year
+3.17% +16.66%
Number of hourly rates quoted 3 3 5
Median hourly rate £46.50 £22.00 £16.50
Median hourly rate % change year-on-year
+111.36% +33.33%
90% offered a hourly rate of more than £22.90 £18.00 £12.85
10% offered a hourly rate of more than £139.30 £22.00 £23.50
UK excluding London median hourly rate £15.00 £18.00 £15.00
% change year-on-year
-16.66% +20.00%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the City of London region.

Quality Assurance & Compliance Category
City of London
Contract IT job ads with a match in the
Quality Assurance & Compliance category
335 339 545
As % of all contract IT jobs located in the City of London 10.38% 9.89% 9.36%
Number of daily rates quoted 254 229 413
Median daily rate £500 £469 £450
Median daily rate % change year-on-year
+6.66% +4.16%
90% offered a daily rate of more than £375 £308 £275
10% offered a daily rate of more than £650 £600 £625
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 3 8 8
Median hourly rate £46.50 £23.50 £17.00
Median hourly rate % change year-on-year
+97.87% +38.23%
90% offered a hourly rate of more than £22.90 £18.19 £11.45
10% offered a hourly rate of more than £139.30 £50.00 £42.88
UK excluding London median hourly rate £22.45 £25.00 £22.25
% change year-on-year
-10.20% +12.35%

SLA
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the City of London

SLA
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the City of London region.

SLA Daily Rate Trend in the City of London

SLA
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the City of London region over the 3 months to 5 December 2016.

SLA Daily Rate Histogram in the City of London

SLA
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the City of London region.

SLA Hourly Rate Trend in the City of London

SLA
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the City of London region over the 3 months to 5 December 2016.

SLA Hourly Rate Histogram in the City of London

SLA
Top 30 Related IT Skills in the City of London

For the 6 months to 5 December 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for SLA.

1 23 (43.40%) ITIL
2 15 (28.30%) Windows
3 14 (26.42%) Finance
4 10 (18.87%) Microsoft
4 10 (18.87%) Active Directory
5 8 (15.09%) Service Management
6 7 (13.21%) Change Management
6 7 (13.21%) MS Office
6 7 (13.21%) Asset Management
6 7 (13.21%) Windows 7
7 6 (11.32%) HTML
7 6 (11.32%) Cisco
8 5 (9.43%) MVC
8 5 (9.43%) Citrix
8 5 (9.43%) .NET
8 5 (9.43%) SQL Server
8 5 (9.43%) ASP.NET
8 5 (9.43%) C#
8 5 (9.43%) MS Excel
8 5 (9.43%) DHCP
8 5 (9.43%) DNS
8 5 (9.43%) SQL Server 2008
8 5 (9.43%) System Testing
8 5 (9.43%) Office 365
8 5 (9.43%) AngularJS
8 5 (9.43%) SQL Server Reporting Services
8 5 (9.43%) SQL Server Integration Services
8 5 (9.43%) Incident Management
8 5 (9.43%) Wealth Management
8 5 (9.43%) Relational Database

SLA
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.66%) MS Exchange
2 2 (3.77%) Exchange Server 2003
2 2 (3.77%) Exchange Server 2013
2 2 (3.77%) SharePoint
3 1 (1.89%) Skype for Business
3 1 (1.89%) WebSphere
Applications
1 7 (13.21%) MS Office
2 5 (9.43%) MS Excel
3 2 (3.77%) Acrobat
3 2 (3.77%) MS PowerPoint
4 1 (1.89%) MS Project
4 1 (1.89%) Photoshop
Business Applications
1 1 (1.89%) Remedy ITSM
1 1 (1.89%) Sophis RISQUE
Cloud Services
1 5 (9.43%) Office 365
2 2 (3.77%) Microsoft Azure
3 1 (1.89%) Cloud Computing
Communications & Networking
1 5 (9.43%) DHCP
1 5 (9.43%) DNS
2 4 (7.55%) Cisco ASA
2 4 (7.55%) Firewall
2 4 (7.55%) WAN
3 3 (5.66%) BIG-IP
3 3 (5.66%) Cisco Nexus
3 3 (5.66%) LAN
3 3 (5.66%) SAN
3 3 (5.66%) Wireless
4 2 (3.77%) F5 BIG-IP LTM
4 2 (3.77%) TCP/IP
4 2 (3.77%) WAAS
5 1 (1.89%) FCoE
5 1 (1.89%) IP Telephony
5 1 (1.89%) NAS
5 1 (1.89%) SSH
5 1 (1.89%) VLAN
5 1 (1.89%) VPN
5 1 (1.89%) Wireshark
Database & Business Intelligence
1 5 (9.43%) Relational Database
1 5 (9.43%) SQL Server
1 5 (9.43%) SQL Server 2008
1 5 (9.43%) SQL Server 2012
1 5 (9.43%) SQL Server Integration Services
1 5 (9.43%) SQL Server Reporting Services
2 1 (1.89%) Electronic Patient Records
2 1 (1.89%) Oracle Database
2 1 (1.89%) Oracle Database 10g
2 1 (1.89%) Oracle Database 11g
2 1 (1.89%) Oracle Database 12c
2 1 (1.89%) Oracle Exadata
Development Applications
1 1 (1.89%) MSI
1 1 (1.89%) Visual Studio
General
1 14 (26.42%) Finance
2 2 (3.77%) Advertising
2 2 (3.77%) Telecoms
3 1 (1.89%) Banking
3 1 (1.89%) Financial Institution
3 1 (1.89%) Games
3 1 (1.89%) Investment Banking
3 1 (1.89%) Legal
3 1 (1.89%) Publishing
Job Titles
1 12 (22.64%) Analyst
2 6 (11.32%) Support Analyst
3 5 (9.43%) Service Manager
4 4 (7.55%) Computer Engineer
4 4 (7.55%) Developer
4 4 (7.55%) Field Engineer
4 4 (7.55%) Field Service Engineer
4 4 (7.55%) IT Support
4 4 (7.55%) Team Leader
5 3 (5.66%) Administrator
6 2 (3.77%) 2nd Line Support
6 2 (3.77%) Applications Support
6 2 (3.77%) Desktop Support
6 2 (3.77%) Infrastructure Analyst
6 2 (3.77%) IT Manager
6 2 (3.77%) Senior Analyst
6 2 (3.77%) Senior Manager
6 2 (3.77%) Service Analyst
6 2 (3.77%) VMware Engineer
6 2 (3.77%) Windows Engineer
Libraries, Frameworks & Software Standards
1 6 (11.32%) HTML
2 5 (9.43%) .NET
2 5 (9.43%) AngularJS
2 5 (9.43%) ASP.NET
3 2 (3.77%) Middleware
4 1 (1.89%) CSS
Miscellaneous
1 4 (7.55%) EPoS
1 4 (7.55%) Foreign Exchange (FX)
2 3 (5.66%) Analytical Skills
3 1 (1.89%) BYOD
3 1 (1.89%) Data Centre
3 1 (1.89%) Derivative
3 1 (1.89%) EMC Centera
3 1 (1.89%) EMC VMAX
3 1 (1.89%) EMC VNX
3 1 (1.89%) Equity Derivative
3 1 (1.89%) Management Information System
3 1 (1.89%) Mathematics
3 1 (1.89%) Mobile App
3 1 (1.89%) NHS
3 1 (1.89%) Oracle Exalogic
3 1 (1.89%) Virtual Team
3 1 (1.89%) Visualisation
3 1 (1.89%) Wiki
Operating Systems
1 15 (28.30%) Windows
2 7 (13.21%) Windows 7
3 5 (9.43%) Windows Server
4 3 (5.66%) Unix
5 2 (3.77%) Linux
5 2 (3.77%) Windows Server 2008
5 2 (3.77%) Windows XP
6 1 (1.89%) AIX
6 1 (1.89%) Data ONTAP
6 1 (1.89%) Windows 10
6 1 (1.89%) Windows 8
6 1 (1.89%) Windows Server 2003
6 1 (1.89%) Windows Server 2012
Processes & Methodologies
1 23 (43.40%) ITIL
2 8 (15.09%) Service Management
3 7 (13.21%) Asset Management
3 7 (13.21%) Change Management
4 5 (9.43%) Incident Management
4 5 (9.43%) MVC
4 5 (9.43%) System Testing
4 5 (9.43%) Wealth Management
5 4 (7.55%) Line Management
5 4 (7.55%) Service Delivery
6 3 (5.66%) ITSM
6 3 (5.66%) Patch Management
6 3 (5.66%) Performance Management
6 3 (5.66%) Problem Management
6 3 (5.66%) Root Cause Analysis
6 3 (5.66%) Time Management
7 2 (3.77%) Configuration Management
7 2 (3.77%) Continuous Improvement
7 2 (3.77%) Network Architecture
7 2 (3.77%) Release Management
Programming Languages
1 5 (9.43%) C#
2 3 (5.66%) PowerShell
3 2 (3.77%) JavaScript
3 2 (3.77%) SQL
4 1 (1.89%) Java
4 1 (1.89%) Korn
Qualifications
1 4 (7.55%) Cisco Certification
2 2 (3.77%) CCNA
2 2 (3.77%) CCNP
2 2 (3.77%) Degree
2 2 (3.77%) MCP
3 1 (1.89%) A+ Certification
3 1 (1.89%) ACCA
3 1 (1.89%) CCSA
3 1 (1.89%) CCSE
3 1 (1.89%) CIMA
3 1 (1.89%) ECDL
3 1 (1.89%) ITIL Certification
3 1 (1.89%) JNCIP
3 1 (1.89%) Network+ Certification
3 1 (1.89%) SC Cleared
3 1 (1.89%) Security Cleared
3 1 (1.89%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (3.77%) PCI DSS
1 2 (3.77%) Sarbanes-Oxley
2 1 (1.89%) ISO/IEC 27001
System Software
1 10 (18.87%) Active Directory
2 2 (3.77%) VMware Infrastructure
2 2 (3.77%) vSphere
3 1 (1.89%) Microsoft App-V
3 1 (1.89%) Oracle RAC
3 1 (1.89%) SRDF
3 1 (1.89%) Terminal Server
3 1 (1.89%) VMware ESX
3 1 (1.89%) VMware ESXi
3 1 (1.89%) XenApp
3 1 (1.89%) XenDesktop
Systems Management
1 3 (5.66%) SCCM
2 2 (3.77%) NetBackup
3 1 (1.89%) Data Guard
3 1 (1.89%) EMC NetWorker
3 1 (1.89%) HP SIM
3 1 (1.89%) Norton AntiVirus
3 1 (1.89%) Oracle Enterprise Manager
3 1 (1.89%) SCOM
3 1 (1.89%) SnapVault
3 1 (1.89%) vRealize
Vendors
1 10 (18.87%) Microsoft
2 6 (11.32%) Cisco
3 5 (9.43%) Citrix
4 4 (7.55%) CheckPoint
4 4 (7.55%) VMware
5 3 (5.66%) F5
5 3 (5.66%) Juniper
5 3 (5.66%) WorldPay
6 2 (3.77%) Adobe
6 2 (3.77%) Alcatel-Lucent
6 2 (3.77%) Blue Coat
6 2 (3.77%) FireEye
6 2 (3.77%) HP
6 2 (3.77%) LANDesk
6 2 (3.77%) NetApp
6 2 (3.77%) Palo Alto
6 2 (3.77%) Remedy
6 2 (3.77%) Riverbed
6 2 (3.77%) Symantec
6 2 (3.77%) TippingPoint