The table below looks at the statistics for SLA skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 141 171 133
Rank change year-on-year
+30 -38
Contract jobs citing SLA 55 60 94
As % of all contract IT jobs located in the City of London 0.93% 0.82% 1.20%
As % of the Quality Assurance & Compliance category 11.88% 10.12% 12.43%
Number of daily rates quoted 35 41 51
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 £375 £325
Average daily rate % change year-on-year
+6.66% +15.38%
90% offered a daily rate of more than £194 £135 £175
10% offered a daily rate of more than £513 £750 £550
UK excluding London average daily rate £266 £325 £292
% change year-on-year
-18.07% +11.49%
Number of hourly rates quoted 6 6 17
Average hourly rate £15.00 £14.24 £17.87
Average hourly rate % change year-on-year
+5.37% -20.31%
90% offered a hourly rate of more than £11.32 £13.97 £13.50
10% offered a hourly rate of more than £16.75 £23.75 £50.03
UK excluding London average hourly rate £16.50 £15.88 £15.00
% change year-on-year
+3.93% +5.83%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the City of London region.

Quality Assurance & Compliance Category
City of London
Contract IT job ads with a match in the
Quality Assurance & Compliance category
463 593 756
As % of all contract IT jobs located in the City of London 7.86% 8.06% 9.69%
Number of daily rates quoted 330 446 567
Average daily rate £465 £475 £475
Average daily rate % change year-on-year
-2.10% -
90% offered a daily rate of more than £300 £298 £300
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £375 £355 £360
% change year-on-year
+5.63% -1.38%
Number of hourly rates quoted 9 9 19
Average hourly rate £16.00 £20.00 £17.87
Average hourly rate % change year-on-year
-20.00% +11.95%
90% offered a hourly rate of more than £12.56 £13.97 £13.50
10% offered a hourly rate of more than £20.40 £67.50 £50.02
UK excluding London average hourly rate £20.00 £17.50 £21.25
% change year-on-year
+14.28% -17.64%

SLA
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the City of London region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the City of London

SLA
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the City of London region.

SLA Daily Rate Trend in the City of London

SLA
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the City of London region over the 3 months to 2 September 2014.

SLA Daily Rate Histogram in the City of London

SLA
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the City of London region.

SLA Hourly Rate Trend in the City of London

SLA
Top 30 Related IT Skills in the City of London

For the 6 months to 2 September 2014, IT contractor jobs across the City of London region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 38 (35.19%) ITIL
2 27 (25.00%) Service Delivery
2 27 (25.00%) Finance
3 25 (23.15%) Windows
3 25 (23.15%) Microsoft
4 20 (18.52%) MS Office
4 20 (18.52%) MS Excel
4 20 (18.52%) Service Management
5 18 (16.67%) Active Directory
6 14 (12.96%) Oracle
7 13 (12.04%) Blackberry
7 13 (12.04%) Banking
8 12 (11.11%) Investment Banking
8 12 (11.11%) Incident Management
8 12 (11.11%) Windows 7
9 11 (10.19%) Windows XP
10 10 (9.26%) SQL
10 10 (9.26%) Citrix
10 10 (9.26%) Security Cleared
11 9 (8.33%) Project Management
11 9 (8.33%) DHCP
11 9 (8.33%) DNS
11 9 (8.33%) Cisco
12 8 (7.41%) VMware
12 8 (7.41%) SharePoint
12 8 (7.41%) Microsoft Certification
13 7 (6.48%) MS Exchange
13 7 (6.48%) ITSM
13 7 (6.48%) Degree
13 7 (6.48%) Problem Management

SLA
Top Related IT Skills in the City of London by Category

For the 6 months to 2 September 2014, IT contractor jobs across the City of London region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 8 (7.41%) SharePoint
2 7 (6.48%) MS Exchange
3 3 (2.78%) WebLogic
3 3 (2.78%) IBM Notes
3 3 (2.78%) SharePoint 2010
3 3 (2.78%) Exchange Server 2007
4 2 (1.85%) WorkSite
4 2 (1.85%) Tomcat
4 2 (1.85%) Blackberry Enterprise Server
5 1 (0.93%) WebSphere
5 1 (0.93%) MS Project Server
5 1 (0.93%) Commerce Server
5 1 (0.93%) IIS
5 1 (0.93%) Confluence
5 1 (0.93%) Lync
5 1 (0.93%) Exchange Server 2010
5 1 (0.93%) OpenStack
Applications
1 20 (18.52%) MS Office
1 20 (18.52%) MS Excel
2 5 (4.63%) MS Visio
2 5 (4.63%) MS PowerPoint
3 4 (3.70%) MS Project
4 2 (1.85%) Spreadsheet
Business Applications
1 4 (3.70%) Oracle EBS
1 4 (3.70%) Oracle General Ledger
2 3 (2.78%) Oracle EBS R12
2 3 (2.78%) Remedy ITSM
2 3 (2.78%) Oracle Applications
2 3 (2.78%) Oracle Payables
2 3 (2.78%) Oracle Receivables
2 3 (2.78%) Oracle Cash Management
2 3 (2.78%) Oracle Assets
2 3 (2.78%) Oracle 11i
3 1 (0.93%) SAP Retail
3 1 (0.93%) Dynamics CRM
3 1 (0.93%) Cerner Millennium
3 1 (0.93%) Magento
Cloud Services
1 1 (0.93%) Microsoft Azure
1 1 (0.93%) Amazon AWS
1 1 (0.93%) PaaS
1 1 (0.93%) Google Compute Engine
Communications & Networking
1 9 (8.33%) DHCP
1 9 (8.33%) DNS
2 6 (5.56%) LDAP
3 5 (4.63%) Firewall
4 4 (3.70%) VPN
4 4 (3.70%) Cisco ASA
5 3 (2.78%) SMTP
5 3 (2.78%) Internet
5 3 (2.78%) OSPF
5 3 (2.78%) BGP
6 2 (1.85%) Wireless
6 2 (1.85%) BIG-IP
6 2 (1.85%) VLAN
6 2 (1.85%) MPLS
6 2 (1.85%) Network Security
6 2 (1.85%) WAN
6 2 (1.85%) TCP/IP
6 2 (1.85%) Ethernet
6 2 (1.85%) Cisco Nexus
6 2 (1.85%) F5 BIG-IP LTM
Database & Business Intelligence
1 3 (2.78%) Oracle Reports
1 3 (2.78%) SQL Server
2 2 (1.85%) SQL Server Reporting Services
3 1 (0.93%) SQL Server Integration Services
3 1 (0.93%) BusinessObjects Web Intelligence
3 1 (0.93%) SQL Server Analysis Services
3 1 (0.93%) Data Mining
3 1 (0.93%) BusinessObjects
3 1 (0.93%) Microsoft Analysis Services
3 1 (0.93%) Crystal Reports
Development Applications
1 1 (0.93%) Visual Studio
1 1 (0.93%) Jenkins
General
1 27 (25.00%) Finance
2 13 (12.04%) Banking
3 12 (11.11%) Investment Banking
4 6 (5.56%) Telecoms
5 5 (4.63%) Legal
6 4 (3.70%) Publishing
6 4 (3.70%) Billing
7 3 (2.78%) General Ledger
8 2 (1.85%) Advertising
8 2 (1.85%) Law
8 2 (1.85%) Financial Institution
8 2 (1.85%) Back Office
9 1 (0.93%) Corporate Banking
9 1 (0.93%) Marketing
9 1 (0.93%) Retail
Job Titles
1 28 (25.93%) Analyst
2 12 (11.11%) Desktop Support
2 12 (11.11%) Support Analyst
3 11 (10.19%) 2nd Line Support
3 11 (10.19%) Project Manager
4 9 (8.33%) Service Analyst
5 7 (6.48%) Service Manager
6 6 (5.56%) Delivery Manager
6 6 (5.56%) Business Analyst
7 5 (4.63%) Support Engineer
7 5 (4.63%) Desktop Analyst
7 5 (4.63%) Desktop Support Analyst
7 5 (4.63%) Services Delivery Analyst
8 4 (3.70%) Support Technician
8 4 (3.70%) Consultant
9 3 (2.78%) DBA
9 3 (2.78%) Architect
9 3 (2.78%) Technical Support
9 3 (2.78%) Delivery Project Manager
9 3 (2.78%) Administrator
Libraries, Frameworks & Software Standards
1 2 (1.85%) J2EE
1 2 (1.85%) HTML
1 2 (1.85%) Oracle Fusion
2 1 (0.93%) WebCenter
2 1 (0.93%) .NET
2 1 (0.93%) Servlets
2 1 (0.93%) CGI
2 1 (0.93%) WebSphere MQ
2 1 (0.93%) Middleware
2 1 (0.93%) JRules
2 1 (0.93%) JNDI
Miscellaneous
1 13 (12.04%) Blackberry
2 5 (4.63%) Computer Science
3 4 (3.70%) Statistics
4 3 (2.78%) CESG
4 3 (2.78%) CESG CLAS
4 3 (2.78%) Management Information System
4 3 (2.78%) NHS
4 3 (2.78%) RMADS
4 3 (2.78%) Credit Risk
4 3 (2.78%) iPhone
5 2 (1.85%) Smartcard
5 2 (1.85%) IBM Mainframe
5 2 (1.85%) Video Conferencing
5 2 (1.85%) Mainframe
5 2 (1.85%) CMDB
6 1 (0.93%) Taxonomies
6 1 (0.93%) Mathematics
6 1 (0.93%) STB
6 1 (0.93%) Smartphone
6 1 (0.93%) Derivative
Operating Systems
1 25 (23.15%) Windows
2 12 (11.11%) Windows 7
3 11 (10.19%) Windows XP
4 6 (5.56%) Linux
5 4 (3.70%) UNIX
6 3 (2.78%) Windows 8
7 2 (1.85%) zOS
7 2 (1.85%) Android
7 2 (1.85%) Windows Server 2008
8 1 (0.93%) Red Hat Enterprise Linux
8 1 (0.93%) Windows Server 2003
8 1 (0.93%) Solaris
Processes & Methodologies
1 38 (35.19%) ITIL
2 27 (25.00%) Service Delivery
3 20 (18.52%) Service Management
4 12 (11.11%) Incident Management
5 9 (8.33%) Project Management
6 7 (6.48%) ITSM
6 7 (6.48%) Problem Management
7 6 (5.56%) Migration
7 6 (5.56%) ITIL V3
8 5 (4.63%) Stakeholder Management
8 5 (4.63%) Root Cause Analysis
9 4 (3.70%) Performance Management
9 4 (3.70%) Capacity Planning
9 4 (3.70%) Business Analysis
9 4 (3.70%) Change Management
9 4 (3.70%) TOGAF
9 4 (3.70%) Risk Management
9 4 (3.70%) Workflow
9 4 (3.70%) PRINCE2
9 4 (3.70%) Line Management
Programming Languages
1 10 (9.26%) SQL
2 3 (2.78%) Java
3 2 (1.85%) Perl
3 2 (1.85%) C
3 2 (1.85%) Shell Script
4 1 (0.93%) VB
4 1 (0.93%) PHP
4 1 (0.93%) PL/SQL
Qualifications
1 10 (9.26%) Security Cleared
2 8 (7.41%) Microsoft Certification
3 7 (6.48%) Degree
4 6 (5.56%) SC Cleared
5 4 (3.70%) DV Cleared
5 4 (3.70%) ITIL Certification
5 4 (3.70%) Cisco Certification
5 4 (3.70%) ITIL Foundation Certificate
6 3 (2.78%) CISSP
6 3 (2.78%) MCP
6 3 (2.78%) MCSE
6 3 (2.78%) MCSA
7 2 (1.85%) CCNP
7 2 (1.85%) CCNA
7 2 (1.85%) ISEB
7 2 (1.85%) MCDST
8 1 (0.93%) CCA
8 1 (0.93%) Citrix Certification
8 1 (0.93%) MCT
8 1 (0.93%) CCIE
Quality Assurance & Compliance
1 4 (3.70%) QA
2 3 (2.78%) ISO/IEC 27001
3 1 (0.93%) WCAG
3 1 (0.93%) WAI
3 1 (0.93%) COBIT
3 1 (0.93%) Sarbanes-Oxley
System Software
1 18 (16.67%) Active Directory
2 3 (2.78%) VMware Infrastructure
3 2 (1.85%) XenApp
3 2 (1.85%) VMware ESX
3 2 (1.85%) ACF2
4 1 (0.93%) XenServer
4 1 (0.93%) XenDesktop
4 1 (0.93%) Hyper-V
4 1 (0.93%) RACF
Systems Management
1 3 (2.78%) SCCM
2 1 (0.93%) SolarWinds Orion
2 1 (0.93%) Puppet
2 1 (0.93%) Opscode Chef
2 1 (0.93%) OpenView
2 1 (0.93%) Unicenter
2 1 (0.93%) BMC PATROL
2 1 (0.93%) Control-M
2 1 (0.93%) Backup Exec
2 1 (0.93%) WSUS
Vendors
1 25 (23.15%) Microsoft
2 14 (12.96%) Oracle
3 10 (9.26%) Citrix
4 9 (8.33%) Cisco
5 8 (7.41%) VMware
6 6 (5.56%) IBM
7 5 (4.63%) HP
7 5 (4.63%) Remedy
7 5 (4.63%) SAP
8 4 (3.70%) Apple
8 4 (3.70%) CheckPoint
9 3 (2.78%) Juniper
9 3 (2.78%) Pegasus
9 3 (2.78%) Lotus
9 3 (2.78%) Reuters
9 3 (2.78%) Bloomberg
9 3 (2.78%) F5
10 2 (1.85%) CA
10 2 (1.85%) BMC
10 2 (1.85%) Dell
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