The table below looks at the statistics for SLA skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 24 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 143 141 148
Rank change year-on-year
-2 +7
Contract jobs citing SLA 30 64 52
As % of all contract IT jobs located in the City of London 0.85% 1.16% 0.90%
As % of the Quality Assurance & Compliance category 8.55% 12.80% 9.45%
Number of daily rates quoted 22 42 32
Median daily rate £401 £425 £400
Median daily rate % change year-on-year
-5.70% +6.25%
90% offered a daily rate of more than £87 £240 £221
10% offered a daily rate of more than £475 £550 £548
UK excluding London median daily rate £275 £300 £260
% change year-on-year
-8.33% +15.38%
Number of hourly rates quoted 1 4 5
Median hourly rate £85.50 £17.00 £15.00
Median hourly rate % change year-on-year
+402.94% +13.33%
UK excluding London median hourly rate £14.18 £15.77 £16.60
% change year-on-year
-10.11% -5.00%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the City of London region.

Quality Assurance & Compliance Category
City of London
Contract IT job ads with a match in the
Quality Assurance & Compliance category
351 500 550
As % of all contract IT jobs located in the City of London 9.96% 9.05% 9.50%
Number of daily rates quoted 278 367 395
Median daily rate £475 £465 £450
Median daily rate % change year-on-year
+2.15% +3.33%
90% offered a daily rate of more than £325 £319 £300
10% offered a daily rate of more than £600 £602 £600
UK excluding London median daily rate £400 £400 £380
% change year-on-year
- +5.26%
Number of hourly rates quoted 2 6 8
Median hourly rate £52.75 £20.99 £18.00
Median hourly rate % change year-on-year
+151.31% +16.61%
90% offered a hourly rate of more than £26.55 £15.20 £12.14
10% offered a hourly rate of more than £78.95 £55.50 £29.05
UK excluding London median hourly rate £28.15 £25.00 £20.00
% change year-on-year
+12.60% +25.00%

SLA
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the City of London

SLA
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the City of London region.

SLA Daily Rate Trend in the City of London

SLA
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the City of London region over the 3 months to 24 August 2016.

SLA Daily Rate Histogram in the City of London

SLA
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the City of London region.

SLA Hourly Rate Trend in the City of London

SLA
Top 30 Related IT Skills in the City of London

For the 6 months to 24 August 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for SLA.

1 20 (37.74%) ITIL
2 15 (28.30%) Finance
3 13 (24.53%) Windows
4 11 (20.75%) Active Directory
5 10 (18.87%) Microsoft
5 10 (18.87%) MS Office
6 7 (13.21%) Service Management
6 7 (13.21%) Remedy
6 7 (13.21%) VMware
7 6 (11.32%) Change Management
7 6 (11.32%) Firewall
7 6 (11.32%) SQL Server
7 6 (11.32%) SQL
7 6 (11.32%) Unix
7 6 (11.32%) MS Excel
7 6 (11.32%) Cisco
7 6 (11.32%) Citrix
7 6 (11.32%) SC Cleared
7 6 (11.32%) Security Cleared
8 5 (9.43%) VMware Infrastructure
8 5 (9.43%) Windows 7
8 5 (9.43%) Change Control
8 5 (9.43%) Root Cause Analysis
8 5 (9.43%) Degree
8 5 (9.43%) Incident Management
8 5 (9.43%) ISO/IEC 27001
8 5 (9.43%) Remedy ITSM
8 5 (9.43%) Cisco Certification
8 5 (9.43%) ITIL Certification
8 5 (9.43%) BMC

SLA
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.43%) IIS
1 5 (9.43%) SharePoint
2 2 (3.77%) MS Exchange
3 1 (1.89%) GemFire
3 1 (1.89%) WebSphere
3 1 (1.89%) Zimbra
Applications
1 10 (18.87%) MS Office
2 6 (11.32%) MS Excel
3 2 (3.77%) Acrobat
4 1 (1.89%) MS PowerPoint
4 1 (1.89%) MS Visio
4 1 (1.89%) Photoshop
Business Applications
1 5 (9.43%) Remedy ITSM
2 2 (3.77%) Oracle Assets
2 2 (3.77%) Oracle EBS
2 2 (3.77%) Oracle EBS R12
2 2 (3.77%) Oracle ERP
2 2 (3.77%) Oracle FAH
2 2 (3.77%) Oracle General Ledger
2 2 (3.77%) Oracle Subledger Accounting
3 1 (1.89%) Sophis RISQUE
Cloud Services
1 3 (5.66%) Office 365
2 1 (1.89%) Cloud Computing
2 1 (1.89%) Microsoft Azure
Communications & Networking
1 6 (11.32%) Firewall
2 4 (7.55%) Cisco ASA
2 4 (7.55%) DNS
2 4 (7.55%) SAN
2 4 (7.55%) TCP/IP
3 3 (5.66%) Cisco Nexus
3 3 (5.66%) DHCP
3 3 (5.66%) WAN
4 2 (3.77%) BIG-IP
4 2 (3.77%) F5 BIG-IP LTM
4 2 (3.77%) LAN
4 2 (3.77%) WAAS
4 2 (3.77%) Wireless
5 1 (1.89%) Avaya Modular Messaging
5 1 (1.89%) F5 BIG-IP GTM
5 1 (1.89%) FCoE
5 1 (1.89%) IP Telephony
5 1 (1.89%) NAS
5 1 (1.89%) VLAN
5 1 (1.89%) Wireshark
Database & Business Intelligence
1 6 (11.32%) SQL Server
2 3 (5.66%) Relational Database
3 2 (3.77%) SQL Server 2008
3 2 (3.77%) SQL Server 2012
3 2 (3.77%) SQL Server Integration Services
3 2 (3.77%) SQL Server Reporting Services
4 1 (1.89%) Apache Cassandra
4 1 (1.89%) Couchbase
4 1 (1.89%) Hadoop
4 1 (1.89%) MongoDB
4 1 (1.89%) NoSQL
4 1 (1.89%) Oracle Database
4 1 (1.89%) Oracle Database 11g
4 1 (1.89%) Oracle Database 12c
4 1 (1.89%) PowerPivot
4 1 (1.89%) RDBMS
Development Applications
1 1 (1.89%) SQL Server Management Studio (SSMS)
General
1 15 (28.30%) Finance
2 3 (5.66%) Banking
3 2 (3.77%) Advertising
3 2 (3.77%) Front Office
4 1 (1.89%) Financial Institution
4 1 (1.89%) Games
4 1 (1.89%) Investment Banking
4 1 (1.89%) Law
4 1 (1.89%) Publishing
4 1 (1.89%) Telecoms
Job Titles
1 15 (28.30%) Analyst
2 8 (15.09%) Support Analyst
3 6 (11.32%) Service Desk Analyst
4 5 (9.43%) Applications Support
5 4 (7.55%) Computer Engineer
5 4 (7.55%) Field Engineer
5 4 (7.55%) Field Service Engineer
5 4 (7.55%) Service Analyst
6 3 (5.66%) Administrator
6 3 (5.66%) Applications Support Analyst
6 3 (5.66%) Developer
6 3 (5.66%) Help Desk Analyst
6 3 (5.66%) Help Desk Support Analyst
6 3 (5.66%) Infrastructure Analyst
6 3 (5.66%) Infrastructure Support
6 3 (5.66%) IT Analyst
6 3 (5.66%) IT Infrastructure Analyst
6 3 (5.66%) IT Support
6 3 (5.66%) IT Support Analyst
6 3 (5.66%) Senior Analyst
Libraries, Frameworks & Software Standards
1 3 (5.66%) HTML
2 2 (3.77%) .NET
2 2 (3.77%) AngularJS
2 2 (3.77%) ASP.NET
3 1 (1.89%) CSS
3 1 (1.89%) FIX Protocol
3 1 (1.89%) Memcached
3 1 (1.89%) Middleware
Miscellaneous
1 5 (9.43%) Management Information System
2 4 (7.55%) Analytical Skills
2 4 (7.55%) EPoS
3 3 (5.66%) Derivative
4 2 (3.77%) Enterprise Software
4 2 (3.77%) Equity Derivative
5 1 (1.89%) CMDB
5 1 (1.89%) Data Centre
5 1 (1.89%) EMC Centera
5 1 (1.89%) EMC VMAX
5 1 (1.89%) EMC VNX
5 1 (1.89%) Fixed Income
5 1 (1.89%) Foreign Exchange (FX)
5 1 (1.89%) Hedge funds
5 1 (1.89%) Mathematics
5 1 (1.89%) NHS
5 1 (1.89%) Virtual Team
5 1 (1.89%) Visualisation
5 1 (1.89%) Wiki
Operating Systems
1 13 (24.53%) Windows
2 6 (11.32%) Unix
3 5 (9.43%) Windows 7
3 5 (9.43%) Windows Server
4 4 (7.55%) Linux
5 3 (5.66%) Windows Server 2008
6 2 (3.77%) Windows Server 2003
6 2 (3.77%) Windows Server 2012
6 2 (3.77%) Windows XP
7 1 (1.89%) CentOS
7 1 (1.89%) Data ONTAP
7 1 (1.89%) Mac OS X
7 1 (1.89%) Red Hat Enterprise Linux
7 1 (1.89%) Solaris
7 1 (1.89%) Windows 8
Processes & Methodologies
1 20 (37.74%) ITIL
2 7 (13.21%) Service Management
3 6 (11.32%) Change Management
4 5 (9.43%) Change Control
4 5 (9.43%) Incident Management
4 5 (9.43%) Root Cause Analysis
4 5 (9.43%) Stakeholder Management
5 4 (7.55%) Information Assurance
5 4 (7.55%) Information Security
5 4 (7.55%) Information Security Management
5 4 (7.55%) ISMS
5 4 (7.55%) Problem Management
5 4 (7.55%) Protective Monitoring
5 4 (7.55%) Security Management
5 4 (7.55%) Service Delivery
5 4 (7.55%) SIEM
5 4 (7.55%) Vulnerability Management
6 3 (5.66%) Asset Management
6 3 (5.66%) ERP
6 3 (5.66%) Line Management
Programming Languages
1 6 (11.32%) SQL
2 3 (5.66%) C
3 2 (3.77%) C#
3 2 (3.77%) JavaScript
3 2 (3.77%) PowerShell
3 2 (3.77%) Python
3 2 (3.77%) T-SQL
4 1 (1.89%) Perl
4 1 (1.89%) PL/SQL
4 1 (1.89%) Shell Script
Qualifications
1 6 (11.32%) SC Cleared
1 6 (11.32%) Security Cleared
2 5 (9.43%) Cisco Certification
2 5 (9.43%) Degree
2 5 (9.43%) ITIL Certification
3 4 (7.55%) CCNA
3 4 (7.55%) CISM
3 4 (7.55%) CISSP
3 4 (7.55%) IISP
4 3 (5.66%) MCP
5 1 (1.89%) A+ Certification
5 1 (1.89%) CCNP
5 1 (1.89%) CTC Cleared
5 1 (1.89%) JNCIP
5 1 (1.89%) MCSE
5 1 (1.89%) MCTS
5 1 (1.89%) Microsoft Certification
5 1 (1.89%) Network+ Certification
5 1 (1.89%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (9.43%) ISO/IEC 27001
2 4 (7.55%) GPG13
2 4 (7.55%) HMG Security Policy Framework
3 2 (3.77%) PCI DSS
4 1 (1.89%) Data Quality
4 1 (1.89%) Sarbanes-Oxley
System Software
1 11 (20.75%) Active Directory
2 5 (9.43%) VMware Infrastructure
3 2 (3.77%) VMware ESX
3 2 (3.77%) vSphere
4 1 (1.89%) Docker
4 1 (1.89%) Hyper-V
4 1 (1.89%) KVM
4 1 (1.89%) SRDF
4 1 (1.89%) VMware ESXi
Systems Management
1 2 (3.77%) NetBackup
1 2 (3.77%) SCOM
2 1 (1.89%) Ansible
2 1 (1.89%) EMC NetWorker
2 1 (1.89%) HP SIM
2 1 (1.89%) ITRS Geneos
2 1 (1.89%) Opscode Chef
2 1 (1.89%) Oracle Enterprise Manager
2 1 (1.89%) Oracle RMAN
2 1 (1.89%) SCCM
2 1 (1.89%) SnapVault
2 1 (1.89%) vRealize
Vendors
1 10 (18.87%) Microsoft
2 7 (13.21%) Remedy
2 7 (13.21%) VMware
3 6 (11.32%) Cisco
3 6 (11.32%) Citrix
4 5 (9.43%) BMC
5 4 (7.55%) Juniper
5 4 (7.55%) Oracle
6 3 (5.66%) Adobe
6 3 (5.66%) CheckPoint
6 3 (5.66%) WorldPay
7 2 (3.77%) Blue Coat
7 2 (3.77%) FireEye
7 2 (3.77%) LANDesk
7 2 (3.77%) NetApp
7 2 (3.77%) Palo Alto
7 2 (3.77%) Red Hat
7 2 (3.77%) Riverbed
7 2 (3.77%) TippingPoint
7 2 (3.77%) Veritas