The table below looks at the statistics for SLA skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 143 140 150
Rank change year-on-year
-3 +10
Contract jobs citing SLA 29 48 61
As % of all contract IT jobs located in the City of London 0.85% 1.04% 1.03%
As % of the Quality Assurance & Compliance category 8.01% 11.32% 10.93%
Number of daily rates quoted 24 28 37
Median daily rate £425 £425 £400
Median daily rate % change year-on-year
- +6.25%
90% offered a daily rate of more than £90 £328 £201
10% offered a daily rate of more than £509 £550 £513
UK excluding London median daily rate £280 £305 £275
% change year-on-year
-8.19% +10.90%
Number of hourly rates quoted 0 5 6
Median hourly rate - £17.00 £15.50
Median hourly rate % change year-on-year
- +9.67%
UK excluding London median hourly rate £14.00 £15.77 £16.00
% change year-on-year
-11.22% -1.43%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the City of London region.

Quality Assurance & Compliance Category
City of London
Contract IT job ads with a match in the
Quality Assurance & Compliance category
362 424 558
As % of all contract IT jobs located in the City of London 10.59% 9.20% 9.46%
Number of daily rates quoted 293 306 390
Median daily rate £475 £450 £465
Median daily rate % change year-on-year
+5.55% -3.22%
90% offered a daily rate of more than £343 £315 £310
10% offered a daily rate of more than £650 £600 £625
UK excluding London median daily rate £400 £413 £375
% change year-on-year
-3.03% +10.00%
Number of hourly rates quoted 1 7 9
Median hourly rate £20.00 £17.00 £16.00
Median hourly rate % change year-on-year
+17.64% +6.25%
UK excluding London median hourly rate £32.00 £28.00 £20.00
% change year-on-year
+14.28% +40.00%

SLA
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the City of London

SLA
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the City of London region.

SLA Daily Rate Trend in the City of London

SLA
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the City of London region over the 3 months to 30 September 2016.

SLA Daily Rate Histogram in the City of London

SLA
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the City of London region.

SLA Hourly Rate Trend in the City of London

SLA
Top 30 Related IT Skills in the City of London

For the 6 months to 30 September 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for SLA.

1 24 (43.64%) ITIL
2 16 (29.09%) Finance
3 13 (23.64%) Windows
4 10 (18.18%) Active Directory
5 8 (14.55%) Microsoft
5 8 (14.55%) MS Office
6 7 (12.73%) Service Management
6 7 (12.73%) Change Management
6 7 (12.73%) SQL Server
6 7 (12.73%) Asset Management
6 7 (12.73%) SC Cleared
6 7 (12.73%) Security Cleared
7 6 (10.91%) Windows 7
7 6 (10.91%) HTML
7 6 (10.91%) SharePoint
7 6 (10.91%) Citrix
7 6 (10.91%) ITIL Certification
7 6 (10.91%) Remedy
8 5 (9.09%) BMC
8 5 (9.09%) MS Excel
8 5 (9.09%) DHCP
8 5 (9.09%) DNS
8 5 (9.09%) Cisco
8 5 (9.09%) C#
8 5 (9.09%) SQL
8 5 (9.09%) .NET
8 5 (9.09%) ASP.NET
8 5 (9.09%) IIS
8 5 (9.09%) Firewall
8 5 (9.09%) MVC

SLA
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.91%) SharePoint
2 5 (9.09%) IIS
3 2 (3.64%) MS Exchange
4 1 (1.82%) Skype for Business
4 1 (1.82%) WebSphere
Applications
1 8 (14.55%) MS Office
2 5 (9.09%) MS Excel
3 2 (3.64%) Acrobat
4 1 (1.82%) MS PowerPoint
4 1 (1.82%) MS Visio
4 1 (1.82%) Photoshop
Business Applications
1 5 (9.09%) Remedy ITSM
2 2 (3.64%) Oracle Assets
2 2 (3.64%) Oracle EBS
2 2 (3.64%) Oracle EBS R12
2 2 (3.64%) Oracle ERP
2 2 (3.64%) Oracle FAH
2 2 (3.64%) Oracle General Ledger
2 2 (3.64%) Oracle Subledger Accounting
3 1 (1.82%) Sophis RISQUE
Cloud Services
1 4 (7.27%) Office 365
2 1 (1.82%) Cloud Computing
2 1 (1.82%) Microsoft Azure
Communications & Networking
1 5 (9.09%) DHCP
1 5 (9.09%) DNS
1 5 (9.09%) Firewall
2 4 (7.27%) WAN
3 3 (5.45%) Cisco ASA
3 3 (5.45%) LAN
3 3 (5.45%) TCP/IP
4 2 (3.64%) BIG-IP
4 2 (3.64%) Cisco Nexus
4 2 (3.64%) F5 BIG-IP LTM
4 2 (3.64%) SAN
4 2 (3.64%) WAAS
4 2 (3.64%) Wireless
5 1 (1.82%) BGP
5 1 (1.82%) DWDM
5 1 (1.82%) Ethernet
5 1 (1.82%) MPLS
5 1 (1.82%) OSPF
5 1 (1.82%) SNMP
5 1 (1.82%) VLAN
Database & Business Intelligence
1 7 (12.73%) SQL Server
2 5 (9.09%) Relational Database
2 5 (9.09%) SQL Server 2008
2 5 (9.09%) SQL Server 2012
2 5 (9.09%) SQL Server Integration Services
2 5 (9.09%) SQL Server Reporting Services
General
1 16 (29.09%) Finance
2 2 (3.64%) Advertising
2 2 (3.64%) Banking
2 2 (3.64%) Financial Institution
2 2 (3.64%) Front Office
2 2 (3.64%) Telecoms
3 1 (1.82%) Games
3 1 (1.82%) Investment Banking
3 1 (1.82%) Publishing
Job Titles
1 13 (23.64%) Analyst
2 8 (14.55%) Support Analyst
3 5 (9.09%) Applications Support
3 5 (9.09%) IT Support
3 5 (9.09%) Team Leader
4 4 (7.27%) Computer Engineer
4 4 (7.27%) Developer
4 4 (7.27%) Field Engineer
4 4 (7.27%) Field Service Engineer
4 4 (7.27%) Service Desk Analyst
5 3 (5.45%) Applications Support Analyst
5 3 (5.45%) Infrastructure Analyst
5 3 (5.45%) Infrastructure Support
5 3 (5.45%) Infrastructure Support Analyst
5 3 (5.45%) IT Analyst
5 3 (5.45%) IT Infrastructure Analyst
5 3 (5.45%) IT Support Analyst
5 3 (5.45%) Service Analyst
5 3 (5.45%) Service Manager
6 2 (3.64%) Operations Engineer
Libraries, Frameworks & Software Standards
1 6 (10.91%) HTML
2 5 (9.09%) .NET
2 5 (9.09%) AngularJS
2 5 (9.09%) ASP.NET
3 1 (1.82%) CSS
3 1 (1.82%) FIX Protocol
3 1 (1.82%) Middleware
Miscellaneous
1 5 (9.09%) Management Information System
2 4 (7.27%) EPoS
2 4 (7.27%) Foreign Exchange (FX)
3 3 (5.45%) Analytical Skills
3 3 (5.45%) Derivative
4 2 (3.64%) Data Centre
4 2 (3.64%) Equity Derivative
5 1 (1.82%) BYOD
5 1 (1.82%) CMDB
5 1 (1.82%) EMC Centera
5 1 (1.82%) EMC VMAX
5 1 (1.82%) EMC VNX
5 1 (1.82%) Enterprise Software
5 1 (1.82%) Fixed Income
5 1 (1.82%) Hedge funds
5 1 (1.82%) Mathematics
5 1 (1.82%) Virtual Team
5 1 (1.82%) Visualisation
5 1 (1.82%) Wiki
Operating Systems
1 13 (23.64%) Windows
2 6 (10.91%) Windows 7
3 5 (9.09%) Windows Server
4 4 (7.27%) Unix
5 2 (3.64%) Windows Server 2008
5 2 (3.64%) Windows XP
6 1 (1.82%) Data ONTAP
6 1 (1.82%) Linux
6 1 (1.82%) Windows 10
6 1 (1.82%) Windows 8
6 1 (1.82%) Windows Server 2003
6 1 (1.82%) Windows Server 2012
Processes & Methodologies
1 24 (43.64%) ITIL
2 7 (12.73%) Asset Management
2 7 (12.73%) Change Management
2 7 (12.73%) Service Management
3 5 (9.09%) Change Control
3 5 (9.09%) Incident Management
3 5 (9.09%) MVC
3 5 (9.09%) Stakeholder Management
3 5 (9.09%) System Testing
3 5 (9.09%) Wealth Management
4 4 (7.27%) Information Assurance
4 4 (7.27%) Information Security
4 4 (7.27%) Information Security Management
4 4 (7.27%) ISMS
4 4 (7.27%) Line Management
4 4 (7.27%) Protective Monitoring
4 4 (7.27%) Root Cause Analysis
4 4 (7.27%) Security Management
4 4 (7.27%) SIEM
4 4 (7.27%) Vulnerability Management
Programming Languages
1 5 (9.09%) C#
1 5 (9.09%) SQL
2 3 (5.45%) C
3 2 (3.64%) JavaScript
3 2 (3.64%) PowerShell
4 1 (1.82%) Perl
4 1 (1.82%) Python
4 1 (1.82%) T-SQL
Qualifications
1 7 (12.73%) SC Cleared
1 7 (12.73%) Security Cleared
2 6 (10.91%) ITIL Certification
3 4 (7.27%) Cisco Certification
3 4 (7.27%) CISM
3 4 (7.27%) CISSP
3 4 (7.27%) Degree
3 4 (7.27%) IISP
4 3 (5.45%) CCNA
4 3 (5.45%) MCP
5 1 (1.82%) A+ Certification
5 1 (1.82%) CCNP
5 1 (1.82%) CTC Cleared
5 1 (1.82%) JNCIP
5 1 (1.82%) Network+ Certification
5 1 (1.82%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (9.09%) ISO/IEC 27001
2 4 (7.27%) GPG13
2 4 (7.27%) HMG Security Policy Framework
3 2 (3.64%) PCI DSS
4 1 (1.82%) Sarbanes-Oxley
System Software
1 10 (18.18%) Active Directory
2 3 (5.45%) VMware Infrastructure
3 2 (3.64%) vSphere
4 1 (1.82%) SRDF
4 1 (1.82%) Terminal Server
4 1 (1.82%) VMware ESX
4 1 (1.82%) VMware ESXi
Systems Management
1 2 (3.64%) NetBackup
1 2 (3.64%) SCCM
2 1 (1.82%) EMC NetWorker
2 1 (1.82%) HP SIM
2 1 (1.82%) ITRS Geneos
2 1 (1.82%) SCOM
2 1 (1.82%) SnapVault
2 1 (1.82%) vRealize
Vendors
1 8 (14.55%) Microsoft
2 6 (10.91%) Citrix
2 6 (10.91%) Remedy
3 5 (9.09%) BMC
3 5 (9.09%) Cisco
3 5 (9.09%) VMware
4 3 (5.45%) CheckPoint
4 3 (5.45%) Juniper
4 3 (5.45%) Oracle
4 3 (5.45%) WorldPay
5 2 (3.64%) Adobe
5 2 (3.64%) Aruba
5 2 (3.64%) F5
5 2 (3.64%) LANDesk
5 2 (3.64%) LogLogic
5 2 (3.64%) NetApp
5 2 (3.64%) Riverbed
5 2 (3.64%) SolarWinds
5 2 (3.64%) TippingPoint
5 2 (3.64%) Tufin
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