The table below looks at the statistics for SLA skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 144 168 141
Rank change year-on-year
+24 -27
Contract jobs citing SLA 57 56 89
As % of all contract IT jobs located in the City of London 0.98% 0.78% 1.13%
As % of the Quality Assurance & Compliance category 12.53% 9.56% 11.56%
Number of daily rates quoted 36 43 50
Average daily rate
Keep up to 90%
of your Daily Rate
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£413 £375 £313
Average daily rate % change year-on-year
+10.00% +20.00%
90% offered a daily rate of more than £198 £155 £175
10% offered a daily rate of more than £513 £730 £553
UK excluding London average daily rate £275 £313 £300
% change year-on-year
-12.00% +4.16%
Number of hourly rates quoted 7 4 15
Average hourly rate £15.00 £14.24 £17.50
Average hourly rate % change year-on-year
+5.37% -18.65%
90% offered a hourly rate of more than £11.20 £13.97 £12.90
10% offered a hourly rate of more than £21.50 £18.35 £50.05
UK excluding London average hourly rate £16.50 £15.25 £14.75
% change year-on-year
+8.19% +3.38%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the City of London region.

Quality Assurance & Compliance Category
City of London
Contract IT job ads with a match in the
Quality Assurance & Compliance category
455 586 770
As % of all contract IT jobs located in the City of London 7.84% 8.19% 9.73%
Number of daily rates quoted 322 438 584
Average daily rate £465 £475 £475
Average daily rate % change year-on-year
-2.10% -
90% offered a daily rate of more than £310 £298 £300
10% offered a daily rate of more than £600 £623 £605
UK excluding London average daily rate £375 £358 £365
% change year-on-year
+4.89% -2.05%
Number of hourly rates quoted 11 7 17
Average hourly rate £16.00 £20.00 £17.50
Average hourly rate % change year-on-year
-20.00% +14.28%
90% offered a hourly rate of more than £9.25 £13.97 £13.10
10% offered a hourly rate of more than £22.00 £67.50 £50.03
UK excluding London average hourly rate £20.00 £17.50 £21.00
% change year-on-year
+14.28% -16.66%

SLA
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the City of London region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the City of London

SLA
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the City of London region.

SLA Daily Rate Trend in the City of London

SLA
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the City of London region over the 3 months to 17 September 2014.

SLA Daily Rate Histogram in the City of London

SLA
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the City of London region.

SLA Hourly Rate Trend in the City of London

SLA
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the City of London region over the 3 months to 17 September 2014.

SLA Hourly Rate Histogram in the City of London

SLA
Top 30 Related IT Skills in the City of London

For the 6 months to 17 September 2014, IT contractor jobs across the City of London region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 35 (33.02%) ITIL
2 28 (26.42%) Finance
3 26 (24.53%) Windows
4 25 (23.58%) Service Delivery
5 24 (22.64%) Microsoft
6 20 (18.87%) MS Office
6 20 (18.87%) MS Excel
7 19 (17.92%) Active Directory
8 17 (16.04%) Service Management
9 14 (13.21%) Blackberry
9 14 (13.21%) Windows 7
10 13 (12.26%) Incident Management
10 13 (12.26%) Oracle
11 12 (11.32%) Windows XP
11 12 (11.32%) Banking
12 11 (10.38%) Investment Banking
13 10 (9.43%) Cisco
13 10 (9.43%) SQL
13 10 (9.43%) Citrix
13 10 (9.43%) Security Cleared
14 9 (8.49%) Microsoft Certification
14 9 (8.49%) Project Management
14 9 (8.49%) DNS
14 9 (8.49%) DHCP
14 9 (8.49%) SharePoint
15 8 (7.55%) VMware
15 8 (7.55%) Degree
15 8 (7.55%) Analytical Skills
16 7 (6.60%) Problem Management
16 7 (6.60%) IBM

SLA
Top Related IT Skills in the City of London by Category

For the 6 months to 17 September 2014, IT contractor jobs across the City of London region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 9 (8.49%) SharePoint
2 6 (5.66%) MS Exchange
3 4 (3.77%) Blackberry Enterprise Server
4 3 (2.83%) SharePoint 2010
4 3 (2.83%) Exchange Server 2007
4 3 (2.83%) WebLogic
5 2 (1.89%) Tomcat
5 2 (1.89%) IBM Notes
5 2 (1.89%) IIS
5 2 (1.89%) WorkSite
6 1 (0.94%) OpenStack
6 1 (0.94%) Lync
6 1 (0.94%) Exchange Server 2010
6 1 (0.94%) Confluence
6 1 (0.94%) AquaLogic
6 1 (0.94%) WebSphere
6 1 (0.94%) MS Project Server
6 1 (0.94%) Commerce Server
6 1 (0.94%) Apache
Applications
1 20 (18.87%) MS Office
1 20 (18.87%) MS Excel
2 5 (4.72%) MS PowerPoint
2 5 (4.72%) MS Visio
2 5 (4.72%) MS Project
3 2 (1.89%) Spreadsheet
Business Applications
1 4 (3.77%) Oracle EBS
1 4 (3.77%) Oracle General Ledger
2 3 (2.83%) Oracle Payables
2 3 (2.83%) Oracle Receivables
2 3 (2.83%) Oracle Cash Management
2 3 (2.83%) Oracle Assets
2 3 (2.83%) Oracle EBS R12
2 3 (2.83%) Remedy ITSM
2 3 (2.83%) Oracle Applications
2 3 (2.83%) Oracle 11i
3 1 (0.94%) Cordys
3 1 (0.94%) Magento
3 1 (0.94%) Oracle BPM
3 1 (0.94%) Cerner Millennium
3 1 (0.94%) assyst
3 1 (0.94%) Dynamics CRM
3 1 (0.94%) SAP Retail
Cloud Services
1 1 (0.94%) Google Compute Engine
1 1 (0.94%) Microsoft Azure
1 1 (0.94%) Amazon AWS
1 1 (0.94%) PaaS
Communications & Networking
1 9 (8.49%) DNS
1 9 (8.49%) DHCP
2 6 (5.66%) VPN
3 5 (4.72%) Firewall
3 5 (4.72%) LDAP
4 4 (3.77%) Internet
4 4 (3.77%) Cisco ASA
5 3 (2.83%) Wireless
5 3 (2.83%) BGP
5 3 (2.83%) OSPF
5 3 (2.83%) SMTP
6 2 (1.89%) TCP/IP
6 2 (1.89%) WAN
6 2 (1.89%) MPLS
6 2 (1.89%) BIG-IP
6 2 (1.89%) Network Security
6 2 (1.89%) VLAN
6 2 (1.89%) F5 BIG-IP LTM
6 2 (1.89%) F5 BIG-IP GTM
6 2 (1.89%) Cisco Nexus
Database & Business Intelligence
1 3 (2.83%) Oracle Reports
2 2 (1.89%) SQL Server
2 2 (1.89%) SQL Server Reporting Services
3 1 (0.94%) BusinessObjects Web Intelligence
3 1 (0.94%) SQL Server Analysis Services
3 1 (0.94%) SQL Server Integration Services
3 1 (0.94%) Microsoft Analysis Services
3 1 (0.94%) BusinessObjects
3 1 (0.94%) MySQL
3 1 (0.94%) Crystal Reports
3 1 (0.94%) Data Mining
Development Applications
1 1 (0.94%) Jenkins
1 1 (0.94%) Lombardi
1 1 (0.94%) JIRA
1 1 (0.94%) PowerBuilder
1 1 (0.94%) Visual Studio
General
1 28 (26.42%) Finance
2 12 (11.32%) Banking
3 11 (10.38%) Investment Banking
4 5 (4.72%) Telecoms
4 5 (4.72%) Legal
5 4 (3.77%) Publishing
5 4 (3.77%) Billing
6 3 (2.83%) General Ledger
6 3 (2.83%) Financial Institution
6 3 (2.83%) Back Office
7 2 (1.89%) Advertising
7 2 (1.89%) Law
8 1 (0.94%) Marketing
8 1 (0.94%) Retail
Job Titles
1 27 (25.47%) Analyst
2 12 (11.32%) Support Analyst
3 11 (10.38%) 2nd Line Support
4 10 (9.43%) Project Manager
4 10 (9.43%) Desktop Support
5 8 (7.55%) Service Analyst
6 6 (5.66%) Business Analyst
6 6 (5.66%) Service Manager
6 6 (5.66%) Support Engineer
7 5 (4.72%) Consultant
8 4 (3.77%) Support Technician
8 4 (3.77%) Services Delivery Analyst
8 4 (3.77%) Delivery Manager
8 4 (3.77%) 2nd Line Support Engineer
9 3 (2.83%) Data Migration Manager
9 3 (2.83%) Designer
9 3 (2.83%) Desktop Technician
9 3 (2.83%) Infrastructure Designer
9 3 (2.83%) Applications Project Manager
9 3 (2.83%) Migration Project Manager
Libraries, Frameworks & Software Standards
1 2 (1.89%) J2EE
1 2 (1.89%) HTML
2 1 (0.94%) Oracle Fusion
2 1 (0.94%) OSGi
2 1 (0.94%) WebCenter
2 1 (0.94%) Java EE
2 1 (0.94%) JRules
2 1 (0.94%) WebSphere MQ
2 1 (0.94%) .NET
2 1 (0.94%) CSS
2 1 (0.94%) Struts
2 1 (0.94%) Web Services
2 1 (0.94%) XML
Miscellaneous
1 14 (13.21%) Blackberry
2 8 (7.55%) Analytical Skills
3 6 (5.66%) Computer Science
4 4 (3.77%) Management Information System
4 4 (3.77%) Statistics
5 3 (2.83%) iPhone
5 3 (2.83%) RMADS
5 3 (2.83%) Credit Risk
5 3 (2.83%) CESG
5 3 (2.83%) CESG CLAS
5 3 (2.83%) NHS
6 2 (1.89%) Smartcard
6 2 (1.89%) Mainframe
6 2 (1.89%) Handset
6 2 (1.89%) CMDB
6 2 (1.89%) IBM Mainframe
6 2 (1.89%) Video Conferencing
7 1 (0.94%) User Experience
7 1 (0.94%) Reference Data
7 1 (0.94%) FMCG
Operating Systems
1 26 (24.53%) Windows
2 14 (13.21%) Windows 7
3 12 (11.32%) Windows XP
4 6 (5.66%) Linux
5 4 (3.77%) UNIX
6 3 (2.83%) Windows 8
6 3 (2.83%) Android
7 2 (1.89%) zOS
7 2 (1.89%) Windows Server 2008
8 1 (0.94%) Windows Server 2003
8 1 (0.94%) Solaris
Processes & Methodologies
1 35 (33.02%) ITIL
2 25 (23.58%) Service Delivery
3 17 (16.04%) Service Management
4 13 (12.26%) Incident Management
5 9 (8.49%) Project Management
6 7 (6.60%) Problem Management
7 6 (5.66%) ITSM
7 6 (5.66%) Change Management
7 6 (5.66%) ITIL V3
8 5 (4.72%) Capacity Planning
8 5 (4.72%) Business Analysis
8 5 (4.72%) Risk Management
8 5 (4.72%) Migration
8 5 (4.72%) Stakeholder Management
9 4 (3.77%) PRINCE2
9 4 (3.77%) Performance Management
9 4 (3.77%) Continuous Improvement
9 4 (3.77%) Root Cause Analysis
10 3 (2.83%) Vulnerability Management
10 3 (2.83%) Line Management
Programming Languages
1 10 (9.43%) SQL
2 2 (1.89%) C
2 2 (1.89%) Java
3 1 (0.94%) Shell Script
3 1 (0.94%) JavaScript
3 1 (0.94%) Perl
3 1 (0.94%) PHP
3 1 (0.94%) PL/SQL
Qualifications
1 10 (9.43%) Security Cleared
2 9 (8.49%) Microsoft Certification
3 8 (7.55%) Degree
4 6 (5.66%) SC Cleared
5 5 (4.72%) Cisco Certification
6 4 (3.77%) MCSE
6 4 (3.77%) MCSA
6 4 (3.77%) DV Cleared
6 4 (3.77%) ITIL Foundation Certificate
7 3 (2.83%) MCDST
7 3 (2.83%) ITIL Certification
7 3 (2.83%) CISSP
7 3 (2.83%) CCNA
7 3 (2.83%) MCP
8 2 (1.89%) ISEB
8 2 (1.89%) CCNP
8 2 (1.89%) MOS
9 1 (0.94%) VMware Certified Professional (VCP)
9 1 (0.94%) CCIE
9 1 (0.94%) CCA
Quality Assurance & Compliance
1 5 (4.72%) QA
2 3 (2.83%) ISO/IEC 27001
3 1 (0.94%) WCAG
3 1 (0.94%) WAI
3 1 (0.94%) COBIT
3 1 (0.94%) Sarbanes-Oxley
System Software
1 19 (17.92%) Active Directory
2 3 (2.83%) VMware Infrastructure
3 2 (1.89%) XenApp
3 2 (1.89%) ACF2
4 1 (0.94%) Hyper-V
4 1 (0.94%) XenServer
4 1 (0.94%) XenDesktop
4 1 (0.94%) VMware ESX
4 1 (0.94%) RACF
Systems Management
1 2 (1.89%) SCCM
2 1 (0.94%) Opscode Chef
2 1 (0.94%) SolarWinds Orion
2 1 (0.94%) Puppet
2 1 (0.94%) WSUS
2 1 (0.94%) Backup Exec
2 1 (0.94%) Unicenter
2 1 (0.94%) OpenView
2 1 (0.94%) BMC PATROL
2 1 (0.94%) Control-M
Vendors
1 24 (22.64%) Microsoft
2 13 (12.26%) Oracle
3 10 (9.43%) Cisco
3 10 (9.43%) Citrix
4 8 (7.55%) VMware
5 7 (6.60%) IBM
6 5 (4.72%) HP
6 5 (4.72%) Remedy
6 5 (4.72%) SAP
7 4 (3.77%) Apple
7 4 (3.77%) CheckPoint
8 3 (2.83%) F5
8 3 (2.83%) Juniper
8 3 (2.83%) Pegasus
9 2 (1.89%) Reuters
9 2 (1.89%) Bloomberg
9 2 (1.89%) Dell
9 2 (1.89%) Lotus
9 2 (1.89%) BMC
9 2 (1.89%) Altiris
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