The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Croydon region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Incident Management
Rank 29 21 18
Rank change year-on-year
-8 -3
Contract jobs citing Incident Management 4 2 1
As % of all contract IT jobs located in Croydon 1.65% 1.83% 1.15%
As % of the Processes & Methodologies category 1.88% 2.25% 1.52%
Number of daily rates quoted 2 2 0
Average daily rate £419 £450 -
Average daily rate % change year-on-year
-6.94% -
UK excluding London average daily rate £325 £310 £323
% change year-on-year
+4.83% -3.87%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.50 £14.25 £16.50
% change year-on-year
+15.78% -13.63%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Contract IT job ads with a match in the
Processes & Methodologies category
213 89 66
As % of all contract IT jobs located in Croydon 88.02% 81.65% 75.86%
Number of daily rates quoted 176 69 37
Average daily rate £418 £400 £425
Average daily rate % change year-on-year
+4.37% -5.88%
90% offered a daily rate of more than £305 £374 £250
10% offered a daily rate of more than £555 £575 £625
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 2 1 3
Average hourly rate £20.00 £40.00 £16.92
Average hourly rate % change year-on-year
-50.00% +136.40%
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Incident Management
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Croydon

Incident Management
Daily Rate Trend in Croydon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Croydon region.

Incident Management Daily Rate Trend in Croydon

Incident Management
Hourly Rate Trend in Croydon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Croydon region.

Incident Management Hourly Rate Trend in Croydon

Incident Management
Top 30 Related IT Skills in Croydon

For the 6 months to 12 February 2016, IT contractor jobs across the Croydon region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 7 (100.00%) ITIL
2 5 (71.43%) Finance
2 5 (71.43%) ITIL V3
3 4 (57.14%) Project Management
4 3 (42.86%) Unix
4 3 (42.86%) Linux
4 3 (42.86%) SLA
4 3 (42.86%) ITIL Certification
5 2 (28.57%) Avaya
5 2 (28.57%) MPLS
5 2 (28.57%) ISDN
5 2 (28.57%) PBX
5 2 (28.57%) PSTN
5 2 (28.57%) Windows
5 2 (28.57%) C
5 2 (28.57%) Mainframe
5 2 (28.57%) Service Management
5 2 (28.57%) Service Delivery
5 2 (28.57%) Disaster Recovery
5 2 (28.57%) BT
5 2 (28.57%) ITSM
5 2 (28.57%) Management Information System
5 2 (28.57%) Wireless
5 2 (28.57%) Business Development
5 2 (28.57%) BICSI Certification
5 2 (28.57%) BICSI RCDD
5 2 (28.57%) Structured Cabling
5 2 (28.57%) Data Centre
5 2 (28.57%) Data Centre Operations
5 2 (28.57%) Telecoms

Incident Management
Top Related IT Skills in Croydon by Category

For the 6 months to 12 February 2016, IT contractor jobs across the Croydon region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) Tomcat
Communications & Networking
1 2 (28.57%) ISDN
1 2 (28.57%) MPLS
1 2 (28.57%) PBX
1 2 (28.57%) PSTN
1 2 (28.57%) Structured Cabling
1 2 (28.57%) Wireless
2 1 (14.29%) Firewall
2 1 (14.29%) HTTP
2 1 (14.29%) IP Telephony
Database & Business Intelligence
1 1 (14.29%) PostgreSQL
1 1 (14.29%) Relational Database
Development Applications
1 1 (14.29%) Git (software)
1 1 (14.29%) JIRA
1 1 (14.29%) Subversion
General
1 5 (71.43%) Finance
2 2 (28.57%) Telecoms
3 1 (14.29%) Back Office
Job Titles
1 2 (28.57%) Data Centre Manager
1 2 (28.57%) Facilities Manager
1 2 (28.57%) Incident and Problem Manager
1 2 (28.57%) Incident Manager
1 2 (28.57%) IT Manager
1 2 (28.57%) Problem Manager
1 2 (28.57%) Service Manager
1 2 (28.57%) Team Leader
2 1 (14.29%) Applications Support
2 1 (14.29%) Service Management Manager
2 1 (14.29%) Technical Engineer
2 1 (14.29%) Technical Leader
2 1 (14.29%) Technical Team Leader
2 1 (14.29%) Voice Engineer
Libraries, Frameworks & Software Standards
1 1 (14.29%) J2EE
1 1 (14.29%) Web Services
Miscellaneous
1 2 (28.57%) Data Centre
1 2 (28.57%) Mainframe
1 2 (28.57%) Management Information System
2 1 (14.29%) Analytical Skills
2 1 (14.29%) Visualisation
Operating Systems
1 3 (42.86%) Linux
1 3 (42.86%) Unix
2 2 (28.57%) Windows
Processes & Methodologies
1 7 (100.00%) ITIL
2 5 (71.43%) ITIL V3
3 4 (57.14%) Project Management
4 2 (28.57%) Business Development
4 2 (28.57%) Data Centre Operations
4 2 (28.57%) Disaster Recovery
4 2 (28.57%) ITSM
4 2 (28.57%) Problem Management
4 2 (28.57%) Service Delivery
4 2 (28.57%) Service Management
5 1 (14.29%) Agile Software Development
5 1 (14.29%) Continuous Improvement
5 1 (14.29%) Garbage Collection
5 1 (14.29%) Process Improvement
5 1 (14.29%) Responsive Web Design
5 1 (14.29%) Risk Management
5 1 (14.29%) Root Cause Analysis
5 1 (14.29%) Trend Analysis
5 1 (14.29%) Web Design
5 1 (14.29%) Web Development
Programming Languages
1 2 (28.57%) C
2 1 (14.29%) Java
2 1 (14.29%) JavaScript
Qualifications
1 3 (42.86%) ITIL Certification
2 2 (28.57%) BICSI Certification
2 2 (28.57%) BICSI RCDD
Quality Assurance & Compliance
1 3 (42.86%) SLA
2 1 (14.29%) BS7799
2 1 (14.29%) Sarbanes-Oxley
Vendors
1 2 (28.57%) Avaya
1 2 (28.57%) BT