The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Incident Management
Rank 38 29 30
Rank change year-on-year
-9 +1
Permanent jobs citing Incident Management 2 8 5
As % of all permanent IT jobs located in Croydon 0.82% 3.52% 2.55%
As % of the Processes & Methodologies category 1.10% 4.47% 3.42%
Number of salaries quoted 2 7 3
Average salary £47,500 £53,963 £30,000
Average salary % change year-on-year
-11.97% +79.87%
UK excluding London average salary £40,000 £37,000 £37,500
% change year-on-year
+8.10% -1.33%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
182 179 146
As % of all permanent IT jobs located in Croydon 74.90% 78.85% 74.49%
Number of salaries quoted 164 143 132
Average salary £47,000 £47,500 £44,000
Average salary % change year-on-year
-1.05% +7.95%
90% offered a salary of more than £27,500 £29,475 £24,850
10% offered a salary of more than £65,000 £75,000 £60,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Croydon

Incident Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Croydon region.

Incident Management Salary Trend in Croydon

Incident Management
Top 23 Related IT Skills in Croydon

For the 6 months to 1 October 2014, IT jobs across the Croydon region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 7 (100.00%) ITIL
2 5 (71.43%) Service Delivery
3 4 (57.14%) Stakeholder Management
3 4 (57.14%) Supplier Management
3 4 (57.14%) Remedy
3 4 (57.14%) Service Management
3 4 (57.14%) SLA
3 4 (57.14%) Problem Management
3 4 (57.14%) ITIL V3
3 4 (57.14%) Continuous Improvement
3 4 (57.14%) Service Desk Management
3 4 (57.14%) Line Management
3 4 (57.14%) Time Management
4 3 (42.86%) Network Management
5 2 (28.57%) Cisco
5 2 (28.57%) Avaya
5 2 (28.57%) Avaya Certification
5 2 (28.57%) CMS
5 2 (28.57%) Telecoms
6 1 (14.29%) Degree
6 1 (14.29%) Resource Management
6 1 (14.29%) PBX
6 1 (14.29%) Network Security

Incident Management
Top Related IT Skills in Croydon by Category

For the 6 months to 1 October 2014, IT jobs across the Croydon region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) CMS
Communications & Networking
1 1 (14.29%) PBX
1 1 (14.29%) Network Security
General
1 2 (28.57%) Telecoms
Job Titles
1 4 (57.14%) Service Desk Manager
1 4 (57.14%) Service Manager
2 2 (28.57%) Avaya Specialist
3 1 (14.29%) Network Manager
Processes & Methodologies
1 7 (100.00%) ITIL
2 5 (71.43%) Service Delivery
3 4 (57.14%) Stakeholder Management
3 4 (57.14%) Supplier Management
3 4 (57.14%) Service Management
3 4 (57.14%) Problem Management
3 4 (57.14%) ITIL V3
3 4 (57.14%) Continuous Improvement
3 4 (57.14%) Service Desk Management
3 4 (57.14%) Line Management
3 4 (57.14%) Time Management
4 3 (42.86%) Network Management
5 1 (14.29%) Resource Management
Qualifications
1 2 (28.57%) Avaya Certification
2 1 (14.29%) Degree
Quality Assurance & Compliance
1 4 (57.14%) SLA
Vendors
1 4 (57.14%) Remedy
2 2 (28.57%) Cisco
2 2 (28.57%) Avaya
Croydon
Capita - ITIN
Salary: £30000.00 - £40000 per annum + comp
Posted: 7 days ago
Croydon
CPS Group
Salary: £45000 - £50000 per annum + benefits.
Posted: 12 days ago
Croydon
DP Connect
Salary: £30 - £40 per annum
Posted: 22 days ago