The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Incident Management
Rank 32 43 25
Rank change year-on-year
+11 -18
Permanent jobs citing Incident Management 3 1 10
As % of all permanent IT jobs located in Croydon 1.76% 0.44% 4.52%
As % of the Processes & Methodologies category 2.27% 0.56% 5.88%
Number of salaries quoted 3 1 9
Average salary £25,500 £47,500 £53,963
Average salary % change year-on-year
-46.31% -11.97%
90% offered a salary of more than £23,926 £47,500 £45,800
10% offered a salary of more than £26,300 £47,500 £55,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
132 180 170
As % of all permanent IT jobs located in Croydon 77.65% 79.65% 76.92%
Number of salaries quoted 121 156 144
Average salary £47,500 £42,500 £45,000
Average salary % change year-on-year
+11.76% -5.55%
90% offered a salary of more than £29,923 £30,000 £31,500
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Incident Management
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Croydon

Incident Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Croydon region.

Incident Management Salary Trend in Croydon

Incident Management
Top 30 Related IT Skills in Croydon

For the 6 months to 31 August 2015, IT jobs across the Croydon region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 7 (100.00%) Windows
1 7 (100.00%) Active Directory
1 7 (100.00%) Service Delivery
1 7 (100.00%) Management Information System
1 7 (100.00%) ITIL
1 7 (100.00%) Windows 7
1 7 (100.00%) ITIL Foundation Certificate
2 6 (85.71%) Root Cause Analysis
2 6 (85.71%) Windows 8
2 6 (85.71%) SQL
2 6 (85.71%) Oracle
2 6 (85.71%) MS Office
2 6 (85.71%) Replication
2 6 (85.71%) VMware
2 6 (85.71%) VMware Certified Professional (VCP)
2 6 (85.71%) MCITP
2 6 (85.71%) Problem Management
2 6 (85.71%) VMware Infrastructure
2 6 (85.71%) Citrix
2 6 (85.71%) Cisco Certification
2 6 (85.71%) Microsoft Certification
2 6 (85.71%) MCSE
2 6 (85.71%) VoIP
2 6 (85.71%) DHCP
2 6 (85.71%) TCP/IP
2 6 (85.71%) DNS
2 6 (85.71%) SLA
2 6 (85.71%) Microsoft
2 6 (85.71%) CCNA
3 1 (14.29%) PRINCE2

Incident Management
Top Related IT Skills in Croydon by Category

For the 6 months to 31 August 2015, IT jobs across the Croydon region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Applications
1 6 (85.71%) MS Office
Communications & Networking
1 6 (85.71%) VoIP
1 6 (85.71%) DHCP
1 6 (85.71%) TCP/IP
1 6 (85.71%) DNS
2 1 (14.29%) 3G
Job Titles
1 6 (85.71%) 2nd Line Support
2 2 (28.57%) Support Engineer
2 2 (28.57%) 2nd Line Support Engineer
3 1 (14.29%) Systems Administrator
3 1 (14.29%) Administrator
Miscellaneous
1 7 (100.00%) Management Information System
2 6 (85.71%) Replication
3 1 (14.29%) Blackberry
Operating Systems
1 7 (100.00%) Windows
1 7 (100.00%) Windows 7
2 6 (85.71%) Windows 8
Processes & Methodologies
1 7 (100.00%) ITIL
1 7 (100.00%) Service Delivery
2 6 (85.71%) Problem Management
2 6 (85.71%) Root Cause Analysis
3 1 (14.29%) PRINCE2
3 1 (14.29%) Project Management
3 1 (14.29%) Service Management
Programming Languages
1 6 (85.71%) SQL
Qualifications
1 7 (100.00%) ITIL Foundation Certificate
2 6 (85.71%) MCSE
2 6 (85.71%) CCNA
2 6 (85.71%) Cisco Certification
2 6 (85.71%) Microsoft Certification
2 6 (85.71%) VMware Certified Professional (VCP)
2 6 (85.71%) MCITP
Quality Assurance & Compliance
1 6 (85.71%) SLA
System Software
1 7 (100.00%) Active Directory
2 6 (85.71%) VMware Infrastructure
Vendors
1 6 (85.71%) Oracle
1 6 (85.71%) Microsoft
1 6 (85.71%) Citrix
1 6 (85.71%) VMware