The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Croydon region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank - 28 41
Permanent jobs citing Incident Management 0 11 11
As % of all permanent IT jobs located in Croydon - 4.31% 3.87%
As % of the Processes & Methodologies category - 6.11% 4.44%
Number of salaries quoted 0 11 5
Average salary - £50,000 £30,000
Average salary % change year-on-year
- +66.66%
UK excluding London average salary £40,000 £37,500 £35,805
% change year-on-year
+6.66% +4.73%
Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
169 180 248
As % of all permanent IT jobs located in Croydon 82.84% 70.59% 87.32%
Number of salaries quoted 140 154 219
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £32,500 £31,500 £25,000
10% offered a salary of more than £59,000 £62,500 £57,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Incident Management
London

Incident Management
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Croydon

Incident Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Croydon region.

Incident Management Salary Trend in Croydon

Incident Management
Top 26 Related IT Skills in Croydon

For the 6 months to 31 July 2014, IT jobs across the Croydon region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 11 (84.62%) ITIL
2 9 (69.23%) SLA
2 9 (69.23%) Problem Management
3 6 (46.15%) Service Delivery
4 5 (38.46%) ITIL Certification
4 5 (38.46%) PL/SQL
4 5 (38.46%) SQL
4 5 (38.46%) Oracle
4 5 (38.46%) Oracle Forms
4 5 (38.46%) EDI
4 5 (38.46%) Oracle APEX
4 5 (38.46%) Root Cause Analysis
4 5 (38.46%) Oracle Database
5 4 (30.77%) Service Desk Management
5 4 (30.77%) Time Management
5 4 (30.77%) ITIL V3
5 4 (30.77%) Continuous Improvement
5 4 (30.77%) Supplier Management
5 4 (30.77%) Remedy
5 4 (30.77%) Service Management
5 4 (30.77%) Stakeholder Management
6 2 (15.38%) PBX
6 2 (15.38%) Degree
6 2 (15.38%) Resource Management
6 2 (15.38%) Network Security
6 2 (15.38%) Network Management

Incident Management
Top Related IT Skills in Croydon by Category

For the 6 months to 31 July 2014, IT jobs across the Croydon region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Communications & Networking
1 2 (15.38%) PBX
1 2 (15.38%) Network Security
Database & Business Intelligence
1 5 (38.46%) Oracle Database
Development Applications
1 5 (38.46%) Oracle Forms
1 5 (38.46%) Oracle APEX
Job Titles
1 5 (38.46%) Applications Support Analyst
1 5 (38.46%) Analyst
1 5 (38.46%) Support Analyst
1 5 (38.46%) Applications Support
2 4 (30.77%) Service Desk Manager
2 4 (30.77%) Service Manager
3 2 (15.38%) Network Manager
3 2 (15.38%) Support Manager
3 2 (15.38%) Customer Support Manager
4 1 (7.69%) Data Centre Manager
Libraries, Frameworks & Software Standards
1 5 (38.46%) EDI
Processes & Methodologies
1 11 (84.62%) ITIL
2 9 (69.23%) Problem Management
3 6 (46.15%) Service Delivery
4 5 (38.46%) Root Cause Analysis
5 4 (30.77%) Service Desk Management
5 4 (30.77%) Time Management
5 4 (30.77%) ITIL V3
5 4 (30.77%) Continuous Improvement
5 4 (30.77%) Supplier Management
5 4 (30.77%) Service Management
5 4 (30.77%) Stakeholder Management
6 2 (15.38%) Resource Management
6 2 (15.38%) Network Management
Programming Languages
1 5 (38.46%) PL/SQL
1 5 (38.46%) SQL
Qualifications
1 5 (38.46%) ITIL Certification
2 2 (15.38%) Degree
Quality Assurance & Compliance
1 9 (69.23%) SLA
Vendors
1 5 (38.46%) Oracle
2 4 (30.77%) Remedy