The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 38 26 35
Rank change year-on-year
-12 +9
Permanent jobs citing Incident Management 1 10 8
As % of all permanent IT jobs located in Croydon 0.44% 4.35% 3.24%
As % of the Processes & Methodologies category 0.57% 6.13% 3.86%
Number of salaries quoted 1 9 4
Average salary £47,500 £53,963 £30,000
Average salary % change year-on-year
-11.97% +79.87%
UK excluding London average salary £40,000 £37,500 £35,500
% change year-on-year
+6.66% +5.63%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
176 163 207
As % of all permanent IT jobs located in Croydon 78.22% 70.87% 83.81%
Number of salaries quoted 150 139 180
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £30,000 £30,000 £23,850
10% offered a salary of more than £60,000 £61,500 £55,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Incident Management
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Croydon

Incident Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Croydon region.

Incident Management Salary Trend in Croydon

Incident Management
Top 30 Related IT Skills in Croydon

For the 6 months to 20 August 2014, IT jobs across the Croydon region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 12 (92.31%) ITIL
2 9 (69.23%) SLA
2 9 (69.23%) Problem Management
3 6 (46.15%) Service Delivery
4 5 (38.46%) ITIL Certification
4 5 (38.46%) PL/SQL
4 5 (38.46%) SQL
4 5 (38.46%) Oracle
4 5 (38.46%) Oracle Forms
4 5 (38.46%) EDI
4 5 (38.46%) Oracle APEX
4 5 (38.46%) Root Cause Analysis
4 5 (38.46%) Oracle Database
5 4 (30.77%) Service Desk Management
5 4 (30.77%) ITIL V3
5 4 (30.77%) Continuous Improvement
5 4 (30.77%) Stakeholder Management
5 4 (30.77%) Remedy
5 4 (30.77%) Time Management
5 4 (30.77%) Supplier Management
5 4 (30.77%) Service Management
6 3 (23.08%) Network Management
7 2 (15.38%) Network Security
7 2 (15.38%) Degree
7 2 (15.38%) Resource Management
7 2 (15.38%) PBX
8 1 (7.69%) Cisco
8 1 (7.69%) Avaya
8 1 (7.69%) Avaya Certification
8 1 (7.69%) Telecoms

Incident Management
Top Related IT Skills in Croydon by Category

For the 6 months to 20 August 2014, IT jobs across the Croydon region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) CMS
Communications & Networking
1 2 (15.38%) PBX
1 2 (15.38%) Network Security
Database & Business Intelligence
1 5 (38.46%) Oracle Database
Development Applications
1 5 (38.46%) Oracle Forms
1 5 (38.46%) Oracle APEX
General
1 1 (7.69%) Telecoms
Job Titles
1 5 (38.46%) Analyst
1 5 (38.46%) Support Analyst
1 5 (38.46%) Applications Support
1 5 (38.46%) Applications Support Analyst
2 4 (30.77%) Service Manager
2 4 (30.77%) Service Desk Manager
3 2 (15.38%) Network Manager
4 1 (7.69%) Support Manager
4 1 (7.69%) Data Centre Manager
4 1 (7.69%) Customer Support Manager
4 1 (7.69%) Avaya Specialist
Libraries, Frameworks & Software Standards
1 5 (38.46%) EDI
Processes & Methodologies
1 12 (92.31%) ITIL
2 9 (69.23%) Problem Management
3 6 (46.15%) Service Delivery
4 5 (38.46%) Root Cause Analysis
5 4 (30.77%) Service Desk Management
5 4 (30.77%) ITIL V3
5 4 (30.77%) Continuous Improvement
5 4 (30.77%) Stakeholder Management
5 4 (30.77%) Supplier Management
5 4 (30.77%) Time Management
5 4 (30.77%) Service Management
6 3 (23.08%) Network Management
7 2 (15.38%) Resource Management
Programming Languages
1 5 (38.46%) PL/SQL
1 5 (38.46%) SQL
Qualifications
1 5 (38.46%) ITIL Certification
2 2 (15.38%) Degree
3 1 (7.69%) Avaya Certification
Quality Assurance & Compliance
1 9 (69.23%) SLA
Vendors
1 5 (38.46%) Oracle
2 4 (30.77%) Remedy
3 1 (7.69%) Cisco
3 1 (7.69%) Avaya
Croydon, Surrey
CPS Group UK
Salary: £45000 - £50000 per annum + benefits.
Posted: 5 days ago