The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Incident Management
Rank 34 34 33
Rank change year-on-year
0 -1
Permanent jobs citing Incident Management 4 13 6
As % of all permanent IT jobs located in Croydon 2.20% 5.12% 1.96%
As % of the Processes & Methodologies category 3.45% 5.75% 2.56%
Number of salaries quoted 4 8 6
Average salary £25,500 £45,000 £44,981
Average salary % change year-on-year
-43.33% +0.04%
90% offered a salary of more than £23,050 £45,000 £36,250
10% offered a salary of more than £39,150 £57,500 £63,750
UK excluding London average salary £40,000 £39,000 £37,500
% change year-on-year
+2.56% +4.00%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
116 226 234
As % of all permanent IT jobs located in Croydon 63.74% 88.98% 76.47%
Number of salaries quoted 103 182 222
Average salary £42,660 £47,500 £49,000
Average salary % change year-on-year
-10.18% -3.06%
90% offered a salary of more than £27,140 £25,250 £31,750
10% offered a salary of more than £67,500 £65,000 £59,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Incident Management
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Croydon

Incident Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Croydon region.

Incident Management Salary Trend in Croydon

Incident Management
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Incident Management across the Croydon region over the 3 months to 28 April 2015.

Incident Management Salary Histogram in Croydon

Incident Management
Top 30 Related IT Skills in Croydon

For the 6 months to 28 April 2015, IT jobs across the Croydon region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 5 (55.56%) ITIL
2 3 (33.33%) Oracle
2 3 (33.33%) Windows
2 3 (33.33%) SLA
2 3 (33.33%) Microsoft
2 3 (33.33%) Active Directory
2 3 (33.33%) Citrix
2 3 (33.33%) Microsoft Certification
3 2 (22.22%) Management Information System
3 2 (22.22%) Replication
3 2 (22.22%) VMware
3 2 (22.22%) Service Delivery
3 2 (22.22%) Business Continuity
3 2 (22.22%) Cisco Certification
3 2 (22.22%) CCNA
3 2 (22.22%) VoIP
3 2 (22.22%) DHCP
3 2 (22.22%) TCP/IP
3 2 (22.22%) DNS
3 2 (22.22%) MCSE
3 2 (22.22%) MS Office
3 2 (22.22%) VMware Certified Professional (VCP)
3 2 (22.22%) Supplier Management
3 2 (22.22%) MCITP
3 2 (22.22%) VMware Infrastructure
3 2 (22.22%) Problem Management
3 2 (22.22%) Windows 7
3 2 (22.22%) Continuous Improvement
3 2 (22.22%) Change Control
3 2 (22.22%) Root Cause Analysis

Incident Management
Top Related IT Skills in Croydon by Category

For the 6 months to 28 April 2015, IT jobs across the Croydon region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) SAS
Applications
1 2 (22.22%) MS Office
Communications & Networking
1 2 (22.22%) VoIP
1 2 (22.22%) DHCP
1 2 (22.22%) TCP/IP
1 2 (22.22%) DNS
Job Titles
1 2 (22.22%) Support Engineer
1 2 (22.22%) 2nd Line Support
1 2 (22.22%) 2nd Line Support Engineer
1 2 (22.22%) Vendor Manager
1 2 (22.22%) Supplier Relationship Manager
1 2 (22.22%) Relationships Manager
2 1 (11.11%) Incident Manager
2 1 (11.11%) IT Graduate
2 1 (11.11%) Monitoring Specialist
2 1 (11.11%) Senior Analyst
2 1 (11.11%) Senior Support Analyst
2 1 (11.11%) Graduate
2 1 (11.11%) Analyst
2 1 (11.11%) Support Analyst
2 1 (11.11%) 1st Line Support
Miscellaneous
1 2 (22.22%) Management Information System
1 2 (22.22%) Replication
2 1 (11.11%) Mathematics
2 1 (11.11%) Computer Science
Operating Systems
1 3 (33.33%) Windows
2 2 (22.22%) Windows 7
2 2 (22.22%) Windows 8
3 1 (11.11%) UNIX
Processes & Methodologies
1 5 (55.56%) ITIL
2 2 (22.22%) Business Continuity
2 2 (22.22%) Supplier Management
2 2 (22.22%) Problem Management
2 2 (22.22%) Service Delivery
2 2 (22.22%) Continuous Improvement
2 2 (22.22%) Change Control
2 2 (22.22%) Root Cause Analysis
3 1 (11.11%) Change Management
3 1 (11.11%) Stakeholder Engagement
3 1 (11.11%) CRM
3 1 (11.11%) Business Intelligence
3 1 (11.11%) Service Management
3 1 (11.11%) Process Management
Programming Languages
1 2 (22.22%) SQL
Qualifications
1 3 (33.33%) Microsoft Certification
2 2 (22.22%) MCSE
2 2 (22.22%) CCNA
2 2 (22.22%) Cisco Certification
2 2 (22.22%) VMware Certified Professional (VCP)
2 2 (22.22%) MCITP
2 2 (22.22%) ITIL Foundation Certificate
3 1 (11.11%) Degree
3 1 (11.11%) ITIL Certification
Quality Assurance & Compliance
1 3 (33.33%) SLA
System Software
1 3 (33.33%) Active Directory
2 2 (22.22%) VMware Infrastructure
Systems Management
1 1 (11.11%) BMC PATROL
1 1 (11.11%) SCCM
1 1 (11.11%) SCOM
1 1 (11.11%) SolarWinds Orion
Vendors
1 3 (33.33%) Oracle
1 3 (33.33%) Microsoft
1 3 (33.33%) Citrix
2 2 (22.22%) VMware
3 1 (11.11%) SolarWinds
3 1 (11.11%) BMC