The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Incident Management
Rank 23 39 54
Rank change year-on-year
+16 +15
Permanent jobs citing Incident Management 24 4 2
As % of all permanent IT jobs located in Croydon 8.86% 2.01% 0.68%
As % of the Processes & Methodologies category 11.27% 2.52% 0.75%
Number of salaries quoted 24 4 2
Average salary £57,500 £46,750 £52,500
Average salary % change year-on-year
+22.99% -10.95%
UK excluding London average salary £40,000 £40,000 £37,197
% change year-on-year
- +7.53%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
213 159 265
As % of all permanent IT jobs located in Croydon 78.60% 79.90% 90.75%
Number of salaries quoted 191 136 216
Average salary £55,000 £47,500 £45,000
Average salary % change year-on-year
+15.78% +5.55%
90% offered a salary of more than £35,500 £24,000 £30,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Incident Management
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Croydon

Incident Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Croydon region.

Incident Management Salary Trend in Croydon

Incident Management
Top 30 Related IT Skills in Croydon

For the 6 months to 5 February 2016, IT jobs across the Croydon region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 24 (92.31%) Problem Management
2 23 (88.46%) Service Delivery
3 22 (84.62%) SLA
3 22 (84.62%) Microsoft
4 21 (80.77%) Supplier Management
5 19 (73.08%) Resource Management
6 16 (61.54%) ITIL
7 12 (46.15%) MS Exchange
7 12 (46.15%) LAN
7 12 (46.15%) Citrix
7 12 (46.15%) WAN
7 12 (46.15%) Network Management
7 12 (46.15%) Lync
7 12 (46.15%) Unified Communications
8 11 (42.31%) Office 365
9 10 (38.46%) VMware
9 10 (38.46%) VMware Infrastructure
9 10 (38.46%) Windows
10 9 (34.62%) HP
10 9 (34.62%) Dell
10 9 (34.62%) CommVault
10 9 (34.62%) NetApp
10 9 (34.62%) SCCM
10 9 (34.62%) Hyper-V
10 9 (34.62%) Microsoft Azure
11 7 (26.92%) Application Packaging
12 6 (23.08%) Degree
12 6 (23.08%) Project Management
12 6 (23.08%) PRINCE2
12 6 (23.08%) ITIL V3

Incident Management
Top Related IT Skills in Croydon by Category

For the 6 months to 5 February 2016, IT jobs across the Croydon region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (46.15%) Lync
1 12 (46.15%) MS Exchange
2 2 (7.69%) SharePoint
Applications
1 5 (19.23%) MS Excel
2 3 (11.54%) MS Office
Cloud Services
1 11 (42.31%) Office 365
2 9 (34.62%) Microsoft Azure
Communications & Networking
1 12 (46.15%) LAN
1 12 (46.15%) Unified Communications
1 12 (46.15%) WAN
2 1 (3.85%) VoIP
General
1 1 (3.85%) Legal
Job Titles
1 9 (34.62%) Communications Manager
1 9 (34.62%) Service Manager
2 8 (30.77%) Infrastructure Manager
2 8 (30.77%) Network Manager
2 8 (30.77%) Unified Communications Manager
3 5 (19.23%) Infrastructure Services Manager
4 4 (15.38%) Senior Communications Manager
4 4 (15.38%) Senior Manager
4 4 (15.38%) Senior Network Manager
5 3 (11.54%) Team Leader
6 2 (7.69%) Infrastructure Team Leader
6 2 (7.69%) IT Manager
6 2 (7.69%) IT Services Manager
6 2 (7.69%) Network Infrastructure Manager
7 1 (3.85%) 2nd Line Support
7 1 (3.85%) 2nd Line Support Engineer
7 1 (3.85%) Applications Support
7 1 (3.85%) Incident Manager
7 1 (3.85%) Storage Manager
7 1 (3.85%) Support Engineer
Miscellaneous
1 1 (3.85%) Analytical Skills
1 1 (3.85%) Management Information System
1 1 (3.85%) Replication
Operating Systems
1 10 (38.46%) Windows
2 1 (3.85%) Windows 7
2 1 (3.85%) Windows 8
2 1 (3.85%) Windows Server
Processes & Methodologies
1 24 (92.31%) Problem Management
2 23 (88.46%) Service Delivery
3 21 (80.77%) Supplier Management
4 19 (73.08%) Resource Management
5 16 (61.54%) ITIL
6 12 (46.15%) Network Management
7 7 (26.92%) Application Packaging
8 6 (23.08%) ITIL V3
8 6 (23.08%) PRINCE2
8 6 (23.08%) Project Management
9 4 (15.38%) Process Improvement
10 3 (11.54%) Change Management
11 2 (7.69%) Patch Management
12 1 (3.85%) Coaching
12 1 (3.85%) ITSM
12 1 (3.85%) Mentoring
12 1 (3.85%) Service Management
12 1 (3.85%) Trend Analysis
Programming Languages
1 3 (11.54%) SQL
2 2 (7.69%) PowerShell
3 1 (3.85%) PL/SQL
3 1 (3.85%) T-SQL
Qualifications
1 6 (23.08%) Degree
2 4 (15.38%) ITIL Certification
Quality Assurance & Compliance
1 22 (84.62%) SLA
System Software
1 10 (38.46%) VMware Infrastructure
2 9 (34.62%) Hyper-V
3 3 (11.54%) Active Directory
4 2 (7.69%) XenApp
4 2 (7.69%) XenDesktop
Systems Management
1 9 (34.62%) SCCM
Vendors
1 22 (84.62%) Microsoft
2 12 (46.15%) Citrix
3 10 (38.46%) VMware
4 9 (34.62%) CommVault
4 9 (34.62%) Dell
4 9 (34.62%) HP
4 9 (34.62%) NetApp
5 2 (7.69%) Veeam
5 2 (7.69%) Veritas
6 1 (3.85%) Oracle