Customer Service Contracts in Darlington

Customer Service
Durham > Darlington

The following table provides summary statistics for contract job vacancies advertised in Darlington with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 3 - 4
Rank change year-on-year - - -2
Contract jobs citing Customer Service 4 0 5
As % of all contract jobs advertised in Darlington 19.05% - 27.78%
As % of the Processes & Methodologies category 30.77% - 45.45%
Number of daily rates quoted 0 0 5
10th Percentile - - -
25th Percentile - - £130
Median daily rate (50th Percentile) - - £140
75th Percentile - - £200
90th Percentile - - £253
Durham median daily rate - £160 £130
% change year-on-year - +23.08% +2.36%
Number of hourly rates quoted 2 0 0
Median hourly rate £15.46 - -
Durham median hourly rate £15.46 - -

All Process and Methodology Skills
Darlington

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Darlington with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 13 13 11
As % of all contract IT jobs advertised in Darlington 61.90% 72.22% 61.11%
Number of daily rates quoted 6 11 10
10th Percentile £263 £223 £130
25th Percentile £303 £231 £141
Median daily rate (50th Percentile) £425 £238 £238
Median % change year-on-year +78.95% - -36.88%
75th Percentile - £528 £353
90th Percentile - £700 £375
Durham median daily rate £413 £410 £275
% change year-on-year +0.61% +49.09% +36.82%
Number of hourly rates quoted 2 0 0
Median hourly rate £15.46 - -
Durham median hourly rate £13.45 - £16.78
% change year-on-year - - +8.98%

Customer Service
Job Vacancy Trend in Darlington

Job postings citing Customer Service as a proportion of all IT jobs advertised in Darlington.

Job vacancy trend for Customer Service in Darlington

Customer Service
Contractor Daily Rate Trend in Darlington

3-month moving average daily rate quoted in jobs citing Customer Service in Darlington.

Daily rate trend for Customer Service in Darlington

Customer Service
Contractor Hourly Rate Trend in Darlington

3-month moving average hourly rates quoted in jobs citing Customer Service in Darlington.

Hourly rate trend for Customer Service in Darlington

Customer Service
Co-occurring Skills and Capabilities in Darlington by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) SharePoint
Applications
1 2 (50.00%) Microsoft Office
General
1 4 (100.00%) Social Skills
2 1 (25.00%) Public Sector
Job Titles
1 2 (50.00%) Test Technician
2 1 (25.00%) Facilities Assistant
2 1 (25.00%) IT Support
Processes & Methodologies
1 2 (50.00%) Facilities Management
1 2 (50.00%) Service Management
1 2 (50.00%) Time Management