Customer-Centricity Contracts in Devon

Customer-Centric
South West > Devon

The following table provides summary statistics for contract job vacancies advertised in Devon with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 2 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 36 - -
Rank change year-on-year - - -
Contract jobs citing Customer-Centricity 2 0 0
As % of all contract jobs advertised in Devon 0.73% - -
As % of the Processes & Methodologies category 0.91% - -
Number of daily rates quoted 0 0 0
Median daily rate (50th Percentile) - - -
South West median daily rate £150 £825 £445
% change year-on-year -81.82% +85.39% -1.11%

All Process and Methodology Skills
Devon

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Devon with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 219 164 210
As % of all contract IT jobs advertised in Devon 80.22% 82.83% 88.61%
Number of daily rates quoted 153 124 163
10th Percentile £150 £238 £171
25th Percentile £310 £395 £296
Median daily rate (50th Percentile) £425 £473 £407
Median % change year-on-year -10.05% +15.96% -22.39%
75th Percentile £575 £600 £590
90th Percentile £600 £675 £666
South West median daily rate £525 £550 £500
% change year-on-year -4.55% +10.00% +6.38%
Number of hourly rates quoted 32 9 5
10th Percentile £10.42 £39.60 £18.43
25th Percentile £13.86 £47.00 £20.32
Median hourly rate £30.00 £55.00 £21.00
Median % change year-on-year -45.45% +161.90% -15.15%
75th Percentile £58.13 £60.00 £39.16
90th Percentile £72.50 £73.00 £41.46
South West median hourly rate £54.00 £61.50 £48.61
% change year-on-year -12.20% +26.52% +8.02%

Customer-Centricity
Job Vacancy Trend in Devon

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Devon.

Job vacancy trend for Customer-Centricity in Devon

Customer-Centricity
Contractor Daily Rate Trend in Devon

3-month moving average daily rate quoted in jobs citing Customer-Centricity in Devon.

Daily rate trend for Customer-Centricity in Devon

Customer-Centricity
Contract Job Locations in Devon

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Devon region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Exeter - 2 - - 2
Customer-Centricity
South West

Customer-Centricity
Co-occurring Skills and Capabilities in Devon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 1 (50.00%) Microsoft 365
Communications & Networking
1 1 (50.00%) Broadband
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Telecoms
Job Titles
1 1 (50.00%) Administration Assistant
1 1 (50.00%) Administrator
1 1 (50.00%) Analyst
1 1 (50.00%) Service Analyst
1 1 (50.00%) Service Desk Analyst
Miscellaneous
1 1 (50.00%) Enterprise Storage
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 10
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) Customer-Centric Approach
1 2 (100.00%) Problem-Solving
2 1 (50.00%) Customer Experience
2 1 (50.00%) Identity Management
2 1 (50.00%) Incident Management
2 1 (50.00%) Information Security
2 1 (50.00%) Innovative Thinking
2 1 (50.00%) IT Governance
2 1 (50.00%) ITIL
2 1 (50.00%) ITSM
2 1 (50.00%) Process Improvement
2 1 (50.00%) Service Delivery
2 1 (50.00%) Service Management
2 1 (50.00%) Workflow
Qualifications
1 1 (50.00%) Degree
1 1 (50.00%) ITIL Foundation Certificate
System Software
1 1 (50.00%) Active Directory
Systems Management
1 1 (50.00%) SCCM
Vendors
1 1 (50.00%) Microsoft