The table below looks at the statistics for ITSM skills in IT contracts advertised for the Devon region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 31 38 44
Rank change year-on-year
+7 +6
Contract jobs citing ITSM 6 3 3
As % of all contract IT jobs located in Devon 2.60% 0.96% 0.84%
As % of the Processes & Methodologies category 3.57% 1.26% 1.09%
Number of daily rates quoted 1 1 3
Median daily rate £185 £125 £600
Median daily rate % change year-on-year
+48.00% -79.16%
UK excluding London median daily rate £375 £370 £425
% change year-on-year
+1.35% -12.94%
Number of hourly rates quoted 4 1 0
Median hourly rate £11.00 £11.50 -
Median hourly rate % change year-on-year
-4.34% -
UK excluding London median hourly rate £13.00 £28.75 £14.50
% change year-on-year
-54.78% +98.27%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Devon region.

Processes & Methodologies Category
Devon
Contract IT job ads with a match in the
Processes & Methodologies category
168 238 275
As % of all contract IT jobs located in Devon 72.73% 75.80% 77.25%
Number of daily rates quoted 98 162 208
Median daily rate £350 £375 £395
Median daily rate % change year-on-year
-6.66% -5.06%
90% offered a daily rate of more than £185 £285 £308
10% offered a daily rate of more than £432 £515 £580
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 25 8 6
Median hourly rate £42.50 £18.00 £19.50
Median hourly rate % change year-on-year
+136.11% -7.69%
90% offered a hourly rate of more than £16.00 £12.25 £17.30
10% offered a hourly rate of more than £50.40 £38.50 £22.00
UK excluding London median hourly rate £32.66 £34.00 £26.00
% change year-on-year
-3.95% +30.76%

ITSM
Jobs Demand Trend in Devon

The demand trend of contract jobs across the Devon region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Devon

ITSM
Daily Rate Trend in Devon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Devon region.

ITSM Daily Rate Trend in Devon

ITSM
Hourly Rate Trend in Devon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Devon region.

ITSM Hourly Rate Trend in Devon

ITSM
Contract Job Locations in Devon

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Devon region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Plymouth +7 5 - -
Exeter - 1 £185 -
ITSM
South West

ITSM
Top 30 Related IT Skills in Devon

For the 6 months to 29 September 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Devon region with a requirement for ITSM.

1 5 (83.33%) Windows
1 5 (83.33%) Active Directory
1 5 (83.33%) MS Office
1 5 (83.33%) Windows 7
2 3 (50.00%) ITIL
2 3 (50.00%) ITIL V3
2 3 (50.00%) Microsoft
3 2 (33.33%) Moodle
3 2 (33.33%) SLA
4 1 (16.67%) Cisco
4 1 (16.67%) PRINCE2
4 1 (16.67%) Network Architecture
4 1 (16.67%) Skype for Business
4 1 (16.67%) Unified Communications
4 1 (16.67%) CCNA
4 1 (16.67%) CCDA
4 1 (16.67%) Information Governance
4 1 (16.67%) Structured Cabling
4 1 (16.67%) Skype
4 1 (16.67%) Data Centre
4 1 (16.67%) Smartphone
4 1 (16.67%) Data Protection
4 1 (16.67%) VMware Infrastructure
4 1 (16.67%) Service Management
4 1 (16.67%) Disaster Recovery
4 1 (16.67%) Management Information System
4 1 (16.67%) Wi-Fi
4 1 (16.67%) Telecoms
4 1 (16.67%) Replication
4 1 (16.67%) VMware

ITSM
Top Related IT Skills in Devon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) Moodle
2 1 (16.67%) Skype for Business
Applications
1 5 (83.33%) MS Office
Communications & Networking
1 1 (16.67%) DHCP
1 1 (16.67%) DNS
1 1 (16.67%) ISDN
1 1 (16.67%) LAN
1 1 (16.67%) MPLS
1 1 (16.67%) Skype
1 1 (16.67%) Structured Cabling
1 1 (16.67%) TCP/IP
1 1 (16.67%) Unified Communications
1 1 (16.67%) VoIP
1 1 (16.67%) WAN
1 1 (16.67%) Wi-Fi
General
1 1 (16.67%) Telecoms
Job Titles
1 5 (83.33%) Analyst
1 5 (83.33%) Service Analyst
1 5 (83.33%) Service Desk Analyst
2 1 (16.67%) Infrastructure Specialist
2 1 (16.67%) Network Infrastructure Specialist
2 1 (16.67%) Network Specialist
2 1 (16.67%) Server Specialist
2 1 (16.67%) Technical Specialist
Miscellaneous
1 1 (16.67%) Data Centre
1 1 (16.67%) Management Information System
1 1 (16.67%) Replication
1 1 (16.67%) Smartphone
Operating Systems
1 5 (83.33%) Windows
1 5 (83.33%) Windows 7
Processes & Methodologies
1 3 (50.00%) ITIL
1 3 (50.00%) ITIL V3
2 1 (16.67%) Data Protection
2 1 (16.67%) Disaster Recovery
2 1 (16.67%) Information Governance
2 1 (16.67%) Information Security
2 1 (16.67%) Network Architecture
2 1 (16.67%) PRINCE2
2 1 (16.67%) Project Management
2 1 (16.67%) Service Management
Qualifications
1 1 (16.67%) CCDA
1 1 (16.67%) CCNA
1 1 (16.67%) Cisco Certification
1 1 (16.67%) CNA
1 1 (16.67%) CNE
1 1 (16.67%) MCSA
1 1 (16.67%) MCSE
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) Novell Certification
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 5 (83.33%) Active Directory
2 1 (16.67%) VMware Infrastructure
Vendors
1 3 (50.00%) Microsoft
2 1 (16.67%) Cisco
2 1 (16.67%) Novell
2 1 (16.67%) VMware