The table below looks at the statistics for the Systems Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Systems Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Systems Support
Rank 107 141 115
Rank change year-on-year
+34 -26
Contract jobs requiring a Systems Support 38 7 8
As % of all contract IT jobs located in the East of England 1.22% 0.22% 0.34%
As % of the Job Titles category 1.30% 0.24% 0.36%
Number of daily rates quoted 23 5 2
Average daily rate
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£375 £175 £220
Average daily rate % change year-on-year
+114.28% -20.45%
90% offered a daily rate of more than £263 £125 £184
10% offered a daily rate of more than £475 £223 £256
UK excluding London average daily rate £375 £300 £250
% change year-on-year
+25.00% +20.00%
Number of hourly rates quoted 1 1 0
Average hourly rate £26.00 £22.50 -
Average hourly rate % change year-on-year
+15.55% -
UK excluding London average hourly rate £18.00 £22.50 £15.00
% change year-on-year
-20.00% +50.00%
Systems Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2934 2933 2236
As % of all contract IT jobs located in the East of England 94.07% 93.50% 94.07%
Number of daily rates quoted 1747 1750 1111
Average daily rate £380 £375 £363
Average daily rate % change year-on-year
+1.33% +3.44%
90% offered a daily rate of more than £210 £200 £200
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 251 227 209
Average hourly rate £20.00 £20.21 £16.00
Average hourly rate % change year-on-year
-1.01% +26.28%
90% offered a hourly rate of more than £12.00 £11.00 £10.50
10% offered a hourly rate of more than £41.40 £39.02 £46.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Systems Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Systems Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in the East of England

Systems Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support across the East of England region.

Systems Support Daily Rate Trend in the East of England

Systems Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Systems Support across the East of England region over the 3 months to 28 August 2015.

Systems Support Daily Rate Histogram in the East of England

Systems Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support across the East of England region.

Systems Support Hourly Rate Trend in the East of England

Systems Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the East of England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +24 30 £375 +71.42% 2
Cambridgeshire -4 5 - - 1
Norfolk - 2 £140 -
Bedfordshire +14 1 £200 -
Systems Support
England

Systems Support
Top 30 Related IT Skills in the East of England

For the 6 months to 28 August 2015, IT contractor jobs across the East of England region that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 30 (55.56%) Finance
2 19 (35.19%) SQL
3 16 (29.63%) Business Intelligence
4 13 (24.07%) Data Warehouse
4 13 (24.07%) ITIL
4 13 (24.07%) Incident Management
5 11 (20.37%) Cognos
5 11 (20.37%) Change Management
5 11 (20.37%) CODA
6 10 (18.52%) CODA-Financials
7 9 (16.67%) Internet
7 9 (16.67%) VBA
7 9 (16.67%) Service Management
7 9 (16.67%) Workflow
7 9 (16.67%) SDLC
8 8 (14.81%) Thunderhead
8 8 (14.81%) SQL Server
9 7 (12.96%) Project Management
10 6 (11.11%) MicroStrategy
10 6 (11.11%) Crystal Reports
10 6 (11.11%) SQL Server 2005
10 6 (11.11%) Document Management
11 5 (9.26%) Agile Software Development
11 5 (9.26%) VMware
11 5 (9.26%) VMware Infrastructure
11 5 (9.26%) Windows Server 2008
11 5 (9.26%) Waterfall
11 5 (9.26%) Data Quality
11 5 (9.26%) Windows
11 5 (9.26%) Linux

Systems Support
Top Related IT Skills in the East of England by Category

For the 6 months to 28 August 2015, IT contractor jobs across the East of England region that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (9.26%) SharePoint
2 4 (7.41%) MS Exchange
2 4 (7.41%) SharePoint 2010
2 4 (7.41%) Exchange Server 2010
3 3 (5.56%) Exchange Server 2003
3 3 (5.56%) Moodle
4 1 (1.85%) Lync
4 1 (1.85%) BizTalk Server
4 1 (1.85%) Blackberry Enterprise Server
Applications
1 1 (1.85%) MS Excel
Business Applications
1 10 (18.52%) CODA-Financials
2 4 (7.41%) Cognos Planning
3 3 (5.56%) SunGard AvantGard
4 1 (1.85%) SAP CRM
4 1 (1.85%) Dynamics NAV
4 1 (1.85%) Dynamics CRM
Cloud Services
1 1 (1.85%) Office 365
Communications & Networking
1 9 (16.67%) Internet
2 4 (7.41%) DNS
3 3 (5.56%) IPv4
3 3 (5.56%) DHCP
3 3 (5.56%) VLAN
4 2 (3.70%) SAN
5 1 (1.85%) VPN
5 1 (1.85%) Cisco IOS
5 1 (1.85%) Cisco ASA
5 1 (1.85%) Firewall
5 1 (1.85%) IP Telephony
Database & Business Intelligence
1 13 (24.07%) Data Warehouse
2 8 (14.81%) SQL Server
3 6 (11.11%) Crystal Reports
3 6 (11.11%) SQL Server 2005
4 3 (5.56%) MS Access
4 3 (5.56%) QlikView
4 3 (5.56%) SQL Server 2012
5 2 (3.70%) SQL Server Analysis Services
5 2 (3.70%) SQL Server Integration Services
5 2 (3.70%) DTS
5 2 (3.70%) ProClarity
5 2 (3.70%) Microsoft Analysis Services
6 1 (1.85%) Oracle Database
General
1 30 (55.56%) Finance
2 2 (3.70%) Manufacturing
3 1 (1.85%) Telecoms
Miscellaneous
1 5 (9.26%) Management Information System
2 3 (5.56%) Replication
2 3 (5.56%) Data Centre
3 1 (1.85%) Blackberry
3 1 (1.85%) Enterprise Software
Operating Systems
1 5 (9.26%) Windows
1 5 (9.26%) Linux
1 5 (9.26%) Windows Server 2008
2 4 (7.41%) Windows Server 2003
3 3 (5.56%) Windows XP
3 3 (5.56%) Windows 8
3 3 (5.56%) Windows Server 2012
4 2 (3.70%) UNIX
5 1 (1.85%) Windows 2000 Server
5 1 (1.85%) Windows 7
5 1 (1.85%) Android
Processes & Methodologies
1 16 (29.63%) Business Intelligence
2 13 (24.07%) ITIL
2 13 (24.07%) Incident Management
3 11 (20.37%) Change Management
4 9 (16.67%) Workflow
4 9 (16.67%) Service Management
4 9 (16.67%) SDLC
5 7 (12.96%) Project Management
6 6 (11.11%) Document Management
7 5 (9.26%) Waterfall
7 5 (9.26%) PRINCE2
7 5 (9.26%) Agile Software Development
8 4 (7.41%) Stakeholder Management
8 4 (7.41%) CRM
9 3 (5.56%) Data Management
10 2 (3.70%) Systems Analysis
11 1 (1.85%) Requirements Analysis
11 1 (1.85%) System Testing
11 1 (1.85%) Performance Tuning
11 1 (1.85%) Performance Monitoring
Programming Languages
1 19 (35.19%) SQL
2 9 (16.67%) VBA
3 2 (3.70%) T-SQL
3 2 (3.70%) VB
3 2 (3.70%) Perl
4 1 (1.85%) Shell Script
Qualifications
1 2 (3.70%) MCSE
1 2 (3.70%) MCSA
1 2 (3.70%) Microsoft Certification
2 1 (1.85%) Degree
2 1 (1.85%) Security Cleared
2 1 (1.85%) MCP
2 1 (1.85%) CCNA
2 1 (1.85%) Cisco Certification
Quality Assurance & Compliance
1 5 (9.26%) Data Quality
2 1 (1.85%) SLA
System Software
1 5 (9.26%) VMware Infrastructure
2 4 (7.41%) Active Directory
3 3 (5.56%) VMware ESXi
4 2 (3.70%) XenApp
5 1 (1.85%) MetaFrame
5 1 (1.85%) Terminal Services
5 1 (1.85%) Xen
5 1 (1.85%) Citrix Presentation Server
Systems Management
1 2 (3.70%) Backup Exec
Vendors
1 11 (20.37%) Cognos
1 11 (20.37%) CODA
2 8 (14.81%) Thunderhead
3 6 (11.11%) MicroStrategy
4 5 (9.26%) VMware
4 5 (9.26%) Microsoft
5 3 (5.56%) SunGard
5 3 (5.56%) Veeam
5 3 (5.56%) Citrix
6 2 (3.70%) Symantec
6 2 (3.70%) HP
6 2 (3.70%) Oracle
7 1 (1.85%) SAP
7 1 (1.85%) Cisco
7 1 (1.85%) Dell
7 1 (1.85%) OpenText
7 1 (1.85%) Hitachi
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