The table below looks at the statistics for the Systems Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Systems Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Systems Support
Rank 105 142 116
Rank change year-on-year
+37 -26
Contract jobs requiring a Systems Support 42 7 6
As % of all contract IT jobs located in the East of England 1.35% 0.23% 0.25%
As % of the Job Titles category 1.44% 0.25% 0.27%
Number of daily rates quoted 26 5 3
Average daily rate
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£350 £200 £175
Average daily rate % change year-on-year
+75.00% +14.28%
90% offered a daily rate of more than £183 £136 £155
10% offered a daily rate of more than £388 £305 £247
UK excluding London average daily rate £350 £270 £258
% change year-on-year
+29.62% +4.85%
Number of hourly rates quoted 0 1 1
Average hourly rate - £22.50 £11.00
Average hourly rate % change year-on-year
- +104.54%
UK excluding London average hourly rate £16.88 £28.75 £13.88
% change year-on-year
-41.30% +107.20%
Systems Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2910 2813 2246
As % of all contract IT jobs located in the East of England 93.39% 92.69% 93.97%
Number of daily rates quoted 1777 1654 1135
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £210 £200 £213
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 236 229 239
Average hourly rate £19.00 £17.00 £21.50
Average hourly rate % change year-on-year
+11.76% -20.93%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £41.32 £38.50 £42.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Systems Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Systems Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in the East of England

Systems Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support across the East of England region.

Systems Support Daily Rate Trend in the East of England

Systems Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Systems Support across the East of England region over the 3 months to 30 July 2015.

Systems Support Daily Rate Histogram in the East of England

Systems Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support across the East of England region.

Systems Support Hourly Rate Trend in the East of England

Systems Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the East of England region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +27 34 £350 +60.00% 1
Bedfordshire +12 3 £200 -42.85%
Norfolk - 3 £153 -
Cambridgeshire -5 2 - -
Systems Support
England

Systems Support
Top 30 Related IT Skills in the East of England

For the 6 months to 30 July 2015, IT contractor jobs across the East of England region that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 21 (46.67%) Finance
2 13 (28.89%) Incident Management
3 12 (26.67%) SQL
3 12 (26.67%) ITIL
3 12 (26.67%) Data Warehouse
4 10 (22.22%) Business Intelligence
4 10 (22.22%) Change Management
5 8 (17.78%) Service Management
5 8 (17.78%) Internet
5 8 (17.78%) SQL Server
5 8 (17.78%) SDLC
6 7 (15.56%) Thunderhead
6 7 (15.56%) Workflow
7 6 (13.33%) Project Management
7 6 (13.33%) CODA
7 6 (13.33%) VBA
7 6 (13.33%) Windows
7 6 (13.33%) Microsoft
7 6 (13.33%) Cognos
7 6 (13.33%) VMware
7 6 (13.33%) SQL Server 2005
8 5 (11.11%) Document Management
8 5 (11.11%) VMware Infrastructure
8 5 (11.11%) Windows Server 2008
8 5 (11.11%) SharePoint
8 5 (11.11%) MS Exchange
8 5 (11.11%) MicroStrategy
8 5 (11.11%) CODA-Financials
8 5 (11.11%) Management Information System
9 4 (8.89%) DNS

Systems Support
Top Related IT Skills in the East of England by Category

For the 6 months to 30 July 2015, IT contractor jobs across the East of England region that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (11.11%) SharePoint
1 5 (11.11%) MS Exchange
2 4 (8.89%) SharePoint 2010
2 4 (8.89%) Exchange Server 2010
3 3 (6.67%) Exchange Server 2003
4 1 (2.22%) Lync
4 1 (2.22%) BizTalk Server
4 1 (2.22%) Blackberry Enterprise Server
Applications
1 1 (2.22%) MS Excel
Business Applications
1 5 (11.11%) CODA-Financials
2 3 (6.67%) SunGard AvantGard
3 1 (2.22%) SAP CRM
3 1 (2.22%) Dynamics NAV
3 1 (2.22%) Dynamics CRM
Cloud Services
1 1 (2.22%) Office 365
Communications & Networking
1 8 (17.78%) Internet
2 4 (8.89%) DNS
3 3 (6.67%) IPv4
3 3 (6.67%) DHCP
3 3 (6.67%) VLAN
4 2 (4.44%) SAN
5 1 (2.22%) VPN
5 1 (2.22%) Cisco IOS
5 1 (2.22%) Cisco ASA
5 1 (2.22%) Firewall
5 1 (2.22%) IP Telephony
Database & Business Intelligence
1 12 (26.67%) Data Warehouse
2 8 (17.78%) SQL Server
3 6 (13.33%) SQL Server 2005
4 3 (6.67%) Crystal Reports
4 3 (6.67%) MS Access
4 3 (6.67%) SQL Server 2012
5 2 (4.44%) SQL Server Integration Services
5 2 (4.44%) SQL Server Analysis Services
5 2 (4.44%) DTS
5 2 (4.44%) ProClarity
5 2 (4.44%) Microsoft Analysis Services
6 1 (2.22%) Oracle Database
General
1 21 (46.67%) Finance
2 1 (2.22%) Manufacturing
2 1 (2.22%) Telecoms
Miscellaneous
1 5 (11.11%) Management Information System
2 4 (8.89%) Replication
3 1 (2.22%) Enterprise Software
3 1 (2.22%) Analytical Skills
3 1 (2.22%) Blackberry
Operating Systems
1 6 (13.33%) Windows
2 5 (11.11%) Windows Server 2008
3 4 (8.89%) Linux
3 4 (8.89%) Windows Server 2003
4 3 (6.67%) Windows XP
4 3 (6.67%) Windows 8
4 3 (6.67%) Windows Server 2012
5 1 (2.22%) Windows 2000 Server
5 1 (2.22%) Windows 7
5 1 (2.22%) Android
5 1 (2.22%) UNIX
Processes & Methodologies
1 13 (28.89%) Incident Management
2 12 (26.67%) ITIL
3 10 (22.22%) Business Intelligence
3 10 (22.22%) Change Management
4 8 (17.78%) Service Management
4 8 (17.78%) SDLC
5 7 (15.56%) Workflow
6 6 (13.33%) Project Management
7 5 (11.11%) Document Management
8 4 (8.89%) Agile Software Development
8 4 (8.89%) PRINCE2
8 4 (8.89%) Waterfall
9 2 (4.44%) Systems Analysis
10 1 (2.22%) Information Management
10 1 (2.22%) Disaster Recovery
10 1 (2.22%) ITSM
10 1 (2.22%) Risk Management
10 1 (2.22%) CRM
10 1 (2.22%) ERP
10 1 (2.22%) CAD
Programming Languages
1 12 (26.67%) SQL
2 6 (13.33%) VBA
3 2 (4.44%) T-SQL
4 1 (2.22%) VB
4 1 (2.22%) Perl
Qualifications
1 2 (4.44%) MCSE
1 2 (4.44%) MCSA
1 2 (4.44%) Microsoft Certification
2 1 (2.22%) Degree
2 1 (2.22%) Security Cleared
2 1 (2.22%) MCP
2 1 (2.22%) CCNA
2 1 (2.22%) Cisco Certification
Quality Assurance & Compliance
1 4 (8.89%) Data Quality
2 1 (2.22%) SLA
System Software
1 5 (11.11%) VMware Infrastructure
2 4 (8.89%) Active Directory
3 3 (6.67%) VMware ESXi
4 2 (4.44%) XenApp
5 1 (2.22%) DFS Replication
5 1 (2.22%) vSphere
5 1 (2.22%) MetaFrame
5 1 (2.22%) Terminal Services
5 1 (2.22%) Xen
5 1 (2.22%) Citrix Presentation Server
Systems Management
1 2 (4.44%) Backup Exec
Vendors
1 7 (15.56%) Thunderhead
2 6 (13.33%) VMware
2 6 (13.33%) CODA
2 6 (13.33%) Cognos
2 6 (13.33%) Microsoft
3 5 (11.11%) MicroStrategy
4 3 (6.67%) Citrix
4 3 (6.67%) Veeam
4 3 (6.67%) SunGard
5 2 (4.44%) HP
5 2 (4.44%) Symantec
6 1 (2.22%) OpenText
6 1 (2.22%) Hitachi
6 1 (2.22%) NetApp
6 1 (2.22%) Dell
6 1 (2.22%) Cisco
6 1 (2.22%) Oracle
6 1 (2.22%) SAP