The table below looks at the statistics for the Systems Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Systems Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Systems Support
Rank 488 506 505
Rank change year-on-year
+18 -1
Contract jobs requiring a Systems Support 112 82 67
As % of all contract IT jobs located in England 0.21% 0.16% 0.14%
As % of the Job Titles category 0.22% 0.17% 0.15%
Number of daily rates quoted 78 55 34
Average daily rate
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£375 £320 £281
Average daily rate % change year-on-year
+17.18% +13.77%
90% offered a daily rate of more than £174 £175 £177
10% offered a daily rate of more than £480 £465 £450
UK excluding London average daily rate £375 £300 £250
% change year-on-year
+25.00% +20.00%
Number of hourly rates quoted 7 10 7
Average hourly rate £18.00 £19.00 £14.00
Average hourly rate % change year-on-year
-5.26% +35.71%
90% offered a hourly rate of more than £10.29 £13.54 £13.65
10% offered a hourly rate of more than £31.60 £37.80 £31.00
UK excluding London average hourly rate £18.00 £22.50 £15.00
% change year-on-year
-20.00% +50.00%
Systems Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
50008 47259 44708
As % of all contract IT jobs located in England 92.82% 92.32% 92.90%
Number of daily rates quoted 32538 29202 27164
Average daily rate £405 £400 £400
Average daily rate % change year-on-year
+1.25% -
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1871 1881 1962
Average hourly rate £17.25 £17.00 £17.50
Average hourly rate % change year-on-year
+1.47% -2.85%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Systems Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Systems Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in England

Systems Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support across the England region.

Systems Support Daily Rate Trend in England

Systems Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Systems Support across the England region over the 3 months to 1 September 2015.

Systems Support Daily Rate Histogram in England

Systems Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support across the England region.

Systems Support Hourly Rate Trend in England

Systems Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Systems Support across the England region over the 3 months to 1 September 2015.

Systems Support Hourly Rate Histogram in England

Systems Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the England region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 36 £344 -19.11% 6
East of England +33 34 £375 +114.28% 3
South East -18 22 £450 +50.00% 8
Yorkshire -26 6 £213 -33.59% 1
East Midlands -7 5 £224 -
South West -5 4 £263 -17.96% 3
West Midlands +3 3 £168 -47.65%
North West -23 2 £213 -33.59% 2
Systems Support
UK

Systems Support
Top 30 Related IT Skills in England

For the 6 months to 1 September 2015, IT contractor jobs across the England region that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 72 (33.96%) Finance
2 63 (29.72%) Windows
3 56 (26.42%) SQL
4 48 (22.64%) Microsoft
5 40 (18.87%) Active Directory
6 37 (17.45%) VMware
7 36 (16.98%) ITIL
8 34 (16.04%) SQL Server
9 31 (14.62%) Windows Server 2008
10 28 (13.21%) MS Excel
11 24 (11.32%) MS Exchange
12 23 (10.85%) Linux
13 22 (10.38%) MS Office
13 22 (10.38%) Change Management
13 22 (10.38%) Incident Management
14 21 (9.91%) Business Intelligence
15 18 (8.49%) Management Information System
15 18 (8.49%) Citrix
15 18 (8.49%) Windows Server 2012
16 17 (8.02%) Exchange Server 2010
16 17 (8.02%) Windows 7
16 17 (8.02%) VMware Infrastructure
17 16 (7.55%) SAN
17 16 (7.55%) Windows Server 2003
17 16 (7.55%) Project Management
17 16 (7.55%) ERP
18 15 (7.08%) DNS
18 15 (7.08%) Cognos
18 15 (7.08%) Oracle
18 15 (7.08%) Workflow

Systems Support
Top Related IT Skills in England by Category

For the 6 months to 1 September 2015, IT contractor jobs across the England region that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (11.32%) MS Exchange
2 17 (8.02%) Exchange Server 2010
3 12 (5.66%) SharePoint
4 7 (3.30%) Exchange Server 2003
5 6 (2.83%) Moodle
5 6 (2.83%) SharePoint 2010
6 5 (2.36%) IIS
7 3 (1.42%) Apache
7 3 (1.42%) Blackberry Enterprise Server
7 3 (1.42%) WebSphere
8 2 (0.94%) Oracle Workflow
9 1 (0.47%) ArcSDE
9 1 (0.47%) Lync
9 1 (0.47%) WorkSite
9 1 (0.47%) Exchange Server 2007
9 1 (0.47%) Drupal
9 1 (0.47%) ArcGIS
9 1 (0.47%) CMS
9 1 (0.47%) SAS
9 1 (0.47%) BizTalk Server
Applications
1 28 (13.21%) MS Excel
2 22 (10.38%) MS Office
3 5 (2.36%) MS Visio
4 4 (1.89%) MS PowerPoint
4 4 (1.89%) Spreadsheet
5 2 (0.94%) MS Project
Business Applications
1 11 (5.19%) CODA-Financials
2 6 (2.83%) Agresso
3 4 (1.89%) Cognos Planning
4 3 (1.42%) Hyperion Planning
4 3 (1.42%) SunGard AvantGard
4 3 (1.42%) Dynamics CRM
4 3 (1.42%) Adaptiv
5 2 (0.94%) Cognos TM1
5 2 (0.94%) SAP BPC
5 2 (0.94%) Northgate Housing
6 1 (0.47%) Oracle Procure-to-Pay
6 1 (0.47%) Orchard Housing
6 1 (0.47%) Aareon QL
6 1 (0.47%) OPENHousing
6 1 (0.47%) MIS ActiveH
6 1 (0.47%) Academy Housing
6 1 (0.47%) arcHouse
6 1 (0.47%) Dynamics NAV
6 1 (0.47%) Oracle EBS
6 1 (0.47%) Oracle HRMS
Cloud Services
1 4 (1.89%) Google Apps
1 4 (1.89%) Office 365
2 3 (1.42%) Microsoft Azure
2 3 (1.42%) Amazon AWS
3 2 (0.94%) Taleo
4 1 (0.47%) SaaS
Communications & Networking
1 16 (7.55%) SAN
2 15 (7.08%) DNS
3 14 (6.60%) Internet
4 13 (6.13%) DHCP
5 12 (5.66%) LAN
6 11 (5.19%) TCP/IP
6 11 (5.19%) VLAN
7 8 (3.77%) WAN
8 7 (3.30%) VPN
8 7 (3.30%) Firewall
9 6 (2.83%) Wireless
10 5 (2.36%) IPv4
10 5 (2.36%) VoIP
10 5 (2.36%) Ethernet
11 4 (1.89%) WLAN
11 4 (1.89%) NAS
12 3 (1.42%) Intranet
13 2 (0.94%) PBX
13 2 (0.94%) Telepresence
14 1 (0.47%) LDAP
Database & Business Intelligence
1 34 (16.04%) SQL Server
2 14 (6.60%) Data Warehouse
3 10 (4.72%) SQL Server Integration Services
4 9 (4.25%) SQL Server 2005
4 9 (4.25%) Crystal Reports
5 6 (2.83%) SQL Server 2012
6 5 (2.36%) SQL Server Reporting Services
7 4 (1.89%) MS Access
7 4 (1.89%) SQL Server 2008
8 3 (1.42%) Oracle Database
8 3 (1.42%) QlikView
9 2 (0.94%) SQL Server Analysis Services
9 2 (0.94%) MySQL
9 2 (0.94%) DTS
9 2 (0.94%) RDBMS
9 2 (0.94%) ProClarity
9 2 (0.94%) Microsoft Analysis Services
9 2 (0.94%) Relational Database
10 1 (0.47%) Oracle BI Publisher
10 1 (0.47%) Big Data
Development Applications
1 3 (1.42%) Octopus Deploy
2 2 (0.94%) Visual Studio
2 2 (0.94%) Subversion
3 1 (0.47%) Atlassian Bamboo
3 1 (0.47%) Team Foundation Server
3 1 (0.47%) Rational DOORS
3 1 (0.47%) SQL Server Management Studio (SSMS)
3 1 (0.47%) Eclipse
3 1 (0.47%) Toad
General
1 72 (33.96%) Finance
2 7 (3.30%) Banking
3 6 (2.83%) Legal
4 5 (2.36%) Manufacturing
5 4 (1.89%) Retail
5 4 (1.89%) Telecoms
6 2 (0.94%) Pharmaceutical
6 2 (0.94%) Publishing
6 2 (0.94%) Investment Banking
6 2 (0.94%) Local Government
6 2 (0.94%) International Banking
7 1 (0.47%) Marketing
7 1 (0.47%) French Language
7 1 (0.47%) Advertising
Libraries, Frameworks & Software Standards
1 9 (4.25%) .NET
2 3 (1.42%) Web Services
3 2 (0.94%) XML
3 2 (0.94%) Middleware
3 2 (0.94%) LAMP
3 2 (0.94%) WCF
3 2 (0.94%) REST
3 2 (0.94%) ASP.NET Web API
3 2 (0.94%) ASP.NET
3 2 (0.94%) SOAP
4 1 (0.47%) HTML
Miscellaneous
1 18 (8.49%) Management Information System
2 11 (5.19%) Data Centre
3 9 (4.25%) Analytical Skills
3 9 (4.25%) NHS
4 8 (3.77%) Replication
5 7 (3.30%) Client/Server
6 4 (1.89%) E-Learning
6 4 (1.89%) Credit Risk
6 4 (1.89%) iPhone
6 4 (1.89%) Video Conferencing
7 3 (1.42%) iSeries
7 3 (1.42%) Market Risk
7 3 (1.42%) Mathematics
7 3 (1.42%) Physics
8 2 (0.94%) iPad
8 2 (0.94%) Blackberry
8 2 (0.94%) CMDB
9 1 (0.47%) Reference Data
9 1 (0.47%) FMCG
9 1 (0.47%) Data Structures
Operating Systems
1 63 (29.72%) Windows
2 31 (14.62%) Windows Server 2008
3 23 (10.85%) Linux
4 18 (8.49%) Windows Server 2012
5 17 (8.02%) Windows 7
6 16 (7.55%) Windows Server 2003
7 13 (6.13%) UNIX
8 12 (5.66%) Windows 8
9 7 (3.30%) Windows XP
10 5 (2.36%) Android
11 4 (1.89%) Mac OS X
11 4 (1.89%) AIX
12 3 (1.42%) Solaris
13 1 (0.47%) Windows 2000 Server
13 1 (0.47%) CentOS
Processes & Methodologies
1 36 (16.98%) ITIL
2 22 (10.38%) Change Management
2 22 (10.38%) Incident Management
3 21 (9.91%) Business Intelligence
4 16 (7.55%) ERP
4 16 (7.55%) Project Management
5 15 (7.08%) Workflow
6 13 (6.13%) Service Management
7 12 (5.66%) SDLC
8 11 (5.19%) Service Delivery
8 11 (5.19%) Agile Software Development
9 9 (4.25%) PRINCE2
9 9 (4.25%) Problem Management
9 9 (4.25%) Release Management
10 7 (3.30%) CRM
10 7 (3.30%) Risk Management
10 7 (3.30%) Stakeholder Management
11 6 (2.83%) Document Management
11 6 (2.83%) Disaster Recovery
11 6 (2.83%) Waterfall
Programming Languages
1 56 (26.42%) SQL
2 12 (5.66%) VBA
3 10 (4.72%) PowerShell
4 7 (3.30%) T-SQL
5 6 (2.83%) C#
6 5 (2.36%) VB
7 3 (1.42%) VBScript
7 3 (1.42%) Prolog
7 3 (1.42%) Shell Script
7 3 (1.42%) Perl
7 3 (1.42%) PHP
7 3 (1.42%) PL/SQL
7 3 (1.42%) RPG
8 2 (0.94%) JavaScript
8 2 (0.94%) VB.NET
8 2 (0.94%) Korn
9 1 (0.47%) Bash Shell
9 1 (0.47%) sed
9 1 (0.47%) VB6
9 1 (0.47%) Python
Qualifications
1 13 (6.13%) CIMA
2 12 (5.66%) CCAB
2 12 (5.66%) CIPFA
2 12 (5.66%) AAT
3 9 (4.25%) Degree
4 7 (3.30%) Security Cleared
5 4 (1.89%) SC Cleared
6 3 (1.42%) MCSE
6 3 (1.42%) CCNA
6 3 (1.42%) Cisco Certification
6 3 (1.42%) Microsoft Certification
7 2 (0.94%) MCSA
7 2 (0.94%) VMware Certified Professional (VCP)
8 1 (0.47%) NVQ Level 3
8 1 (0.47%) NVQ Level 4
8 1 (0.47%) MCP
8 1 (0.47%) ITIL Certification
8 1 (0.47%) PMP
8 1 (0.47%) PMI Certification
8 1 (0.47%) ACCA
Quality Assurance & Compliance
1 10 (4.72%) SLA
2 6 (2.83%) Data Quality
3 3 (1.42%) QA
4 2 (0.94%) Solvency II
5 1 (0.47%) JSP 440
5 1 (0.47%) ISO/IEC 27001
System Software
1 40 (18.87%) Active Directory
2 17 (8.02%) VMware Infrastructure
3 8 (3.77%) VMware ESXi
4 7 (3.30%) VMware ESX
5 6 (2.83%) vSphere
6 4 (1.89%) XenApp
7 3 (1.42%) Hyper-V
8 2 (0.94%) VMware Workstation
8 2 (0.94%) XenDesktop
8 2 (0.94%) Veritas Volume Manager
9 1 (0.47%) NFS
9 1 (0.47%) vCloud
9 1 (0.47%) Squid
9 1 (0.47%) Xen
9 1 (0.47%) Microsoft Virtual Server
9 1 (0.47%) Citrix Presentation Server
9 1 (0.47%) MetaFrame
9 1 (0.47%) Terminal Services
Systems Management
1 8 (3.77%) Backup Exec
2 4 (1.89%) Nagios
2 4 (1.89%) SCCM
3 3 (1.42%) Icinga
3 3 (1.42%) Norton AntiVirus
4 2 (0.94%) NetBackup
4 2 (0.94%) Tivoli
4 2 (0.94%) Systems Management Server (SMS)
4 2 (0.94%) HP Data Protector
5 1 (0.47%) McAfee ePO
5 1 (0.47%) Red Hat Spacewalk
5 1 (0.47%) Hyperic
5 1 (0.47%) ITRS Geneos
5 1 (0.47%) SCOM
5 1 (0.47%) MOM
5 1 (0.47%) ARCserve
5 1 (0.47%) WSUS
Vendors
1 48 (22.64%) Microsoft
2 37 (17.45%) VMware
3 18 (8.49%) Citrix
4 15 (7.08%) Oracle
4 15 (7.08%) Cognos
5 13 (6.13%) Cisco
5 13 (6.13%) CODA
6 12 (5.66%) HP
7 11 (5.19%) Apple
8 8 (3.77%) Symantec
8 8 (3.77%) Thunderhead
9 7 (3.30%) IBM
9 7 (3.30%) SunGard
10 6 (2.83%) Hyperion
10 6 (2.83%) MicroStrategy
10 6 (2.83%) Veeam
11 5 (2.36%) Red Hat
12 4 (1.89%) SAP
12 4 (1.89%) Google
13 3 (1.42%) Kronos
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