The table below looks at the statistics for the Systems Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Systems Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Systems Support
Rank 552 531 517
Rank change year-on-year
-21 -14
Contract jobs requiring a Systems Support 50 60 51
As % of all contract IT jobs located in England 0.11% 0.13% 0.12%
As % of the Job Titles category 0.11% 0.14% 0.12%
Number of daily rates quoted 31 31 24
Average daily rate £275 £344 £250
Average daily rate % change year-on-year
-20.00% +37.50%
90% offered a daily rate of more than £170 £177 £122
10% offered a daily rate of more than £480 £450 £375
UK excluding London average daily rate £325 £350 £280
% change year-on-year
-7.14% +25.00%
Number of hourly rates quoted 3 9 11
Average hourly rate £31.33 £13.50 £18.00
Average hourly rate % change year-on-year
+132.07% -25.00%
90% offered a hourly rate of more than £17.87 £12.50 £16.25
10% offered a hourly rate of more than £38.27 £28.50 £32.50
UK excluding London average hourly rate £27.25 £13.50 £18.00
% change year-on-year
+101.85% -25.00%
Systems Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44618 44325 41838
As % of all contract IT jobs located in England 94.55% 94.46% 94.37%
Number of daily rates quoted 29130 28067 25288
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £263 £245 £225
10% offered a daily rate of more than £590 £575 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1611 1774 1871
Average hourly rate £17.50 £16.75 £17.50
Average hourly rate % change year-on-year
+4.47% -4.28%
90% offered a hourly rate of more than £11.00 £10.96 £11.35
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Systems Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Systems Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in England

Systems Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support across the England region.

Systems Support Daily Rate Trend in England

Systems Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Systems Support across the England region over the 3 months to 8 February 2016.

Systems Support Daily Rate Histogram in England

Systems Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support across the England region.

Systems Support Hourly Rate Trend in England

Systems Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Systems Support across the England region over the 3 months to 8 February 2016.

Systems Support Hourly Rate Histogram in England

Systems Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the England region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +18 24 £250 +11.11% 18
South East 0 8 £325 -18.75% 11
Yorkshire -10 7 £250 - 1
East of England -1 4 £400 +86.04% 6
North West -22 2 - - 1
West Midlands -22 2 £170 -52.11% 2
East Midlands - 2 £250 -
South West 0 1 £325 -17.46% 2
Systems Support
UK

Systems Support
Top 30 Related IT Skills in England

For the 6 months to 8 February 2016, IT contractor jobs across the England region that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 56 (38.62%) Windows
2 50 (34.48%) Finance
3 42 (28.97%) SQL
4 36 (24.83%) Microsoft
5 30 (20.69%) Windows Server 2008
6 28 (19.31%) Windows Server
7 27 (18.62%) Active Directory
8 24 (16.55%) SQL Server
9 21 (14.48%) VMware
10 20 (13.79%) ITIL
11 18 (12.41%) SharePoint
11 18 (12.41%) Business Intelligence
12 16 (11.03%) TCP/IP
12 16 (11.03%) .NET
12 16 (11.03%) C#
12 16 (11.03%) VMware Infrastructure
12 16 (11.03%) Windows 7
13 15 (10.34%) Incident Management
14 14 (9.66%) Linux
14 14 (9.66%) Windows Server 2012
14 14 (9.66%) Degree
14 14 (9.66%) Analytical Skills
15 13 (8.97%) Change Management
16 12 (8.28%) Oracle
16 12 (8.28%) Project Management
16 12 (8.28%) Windows Server 2003
17 11 (7.59%) LAN
17 11 (7.59%) Legal
17 11 (7.59%) Banking
17 11 (7.59%) SQL Server Reporting Services

Systems Support
Top Related IT Skills in England by Category

For the 6 months to 8 February 2016, IT contractor jobs across the England region that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (12.41%) SharePoint
2 10 (6.90%) MS Exchange
3 7 (4.83%) Exchange Server 2010
4 6 (4.14%) IIS
4 6 (4.14%) Skype for Business
5 5 (3.45%) SharePoint 2010
6 3 (2.07%) Blackberry Enterprise Server
7 2 (1.38%) Exchange Server 2003
7 2 (1.38%) JBoss
7 2 (1.38%) Moodle
7 2 (1.38%) Tomcat
8 1 (0.69%) Apache
8 1 (0.69%) Elasticsearch
8 1 (0.69%) SAS
8 1 (0.69%) WebSphere
8 1 (0.69%) WebSphere Application Server
8 1 (0.69%) WebSphere Process Server
Applications
1 8 (5.52%) MS Excel
2 7 (4.83%) MS Office
3 1 (0.69%) MS Project
3 1 (0.69%) MS Visio
Business Applications
1 8 (5.52%) CODA-Financials
2 6 (4.14%) Cognos Planning
3 5 (3.45%) Unit4 Business World
4 3 (2.07%) Dynamics CRM
4 3 (2.07%) Northgate Housing
4 3 (2.07%) thinkFolio
5 2 (1.38%) Adaptiv
5 2 (1.38%) Brady Trinity
5 2 (1.38%) Infor CRM
5 2 (1.38%) Oracle Procure-to-Pay
6 1 (0.69%) Dynamics NAV
6 1 (0.69%) Infor SunSystems
6 1 (0.69%) OPENHousing
Cloud Services
1 9 (6.21%) Office 365
2 7 (4.83%) Amazon AWS
3 1 (0.69%) Microsoft Azure
3 1 (0.69%) SaaS
3 1 (0.69%) Taleo
Communications & Networking
1 16 (11.03%) TCP/IP
2 11 (7.59%) LAN
3 10 (6.90%) SAN
3 10 (6.90%) WAN
4 9 (6.21%) DNS
5 6 (4.14%) DHCP
5 6 (4.14%) Firewall
6 3 (2.07%) Internet
6 3 (2.07%) VLAN
6 3 (2.07%) VPN
7 2 (1.38%) IPv4
7 2 (1.38%) PBX
7 2 (1.38%) VoIP
8 1 (0.69%) Intranet
8 1 (0.69%) Network Security
8 1 (0.69%) Telepresence
8 1 (0.69%) Wireless
Database & Business Intelligence
1 24 (16.55%) SQL Server
2 11 (7.59%) SQL Server Reporting Services
3 8 (5.52%) SQL Server Integration Services
4 7 (4.83%) Crystal Reports
5 6 (4.14%) SQL Server 2008
6 5 (3.45%) Relational Database
7 4 (2.76%) Data Warehouse
8 3 (2.07%) MySQL
8 3 (2.07%) Oracle Database
8 3 (2.07%) SQL Server 2012
9 2 (1.38%) Oracle Reports
9 2 (1.38%) QlikView
9 2 (1.38%) RDBMS
9 2 (1.38%) SQL Server 2005
10 1 (0.69%) BusinessObjects
10 1 (0.69%) DB2
10 1 (0.69%) DTS
10 1 (0.69%) MS Access
10 1 (0.69%) SQLPlus
Development Applications
1 3 (2.07%) Subversion
2 2 (1.38%) Eclipse
2 2 (1.38%) Rational DOORS
2 2 (1.38%) Team Foundation Server
2 2 (1.38%) Visual Studio
3 1 (0.69%) Atlassian Bamboo
3 1 (0.69%) Selenium
3 1 (0.69%) Toad
General
1 50 (34.48%) Finance
2 11 (7.59%) Banking
2 11 (7.59%) Legal
3 8 (5.52%) Investment Banking
3 8 (5.52%) Retail
4 7 (4.83%) Telecoms
5 3 (2.07%) Back Office
5 3 (2.07%) Financial Institution
5 3 (2.07%) Games
6 2 (1.38%) Advertising
6 2 (1.38%) Front Office
6 2 (1.38%) Manufacturing
6 2 (1.38%) Publishing
7 1 (0.69%) Multimedia
7 1 (0.69%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 16 (11.03%) .NET
2 8 (5.52%) ASP.NET
3 7 (4.83%) Web Services
4 5 (3.45%) ELK Stack
5 3 (2.07%) FIX Protocol
6 2 (1.38%) .NET Framework
6 2 (1.38%) Entity Framework
7 1 (0.69%) HTML
7 1 (0.69%) J2EE
7 1 (0.69%) JSON
7 1 (0.69%) LAMP
7 1 (0.69%) Middleware
7 1 (0.69%) Sensu
7 1 (0.69%) Silverlight
Miscellaneous
1 14 (9.66%) Analytical Skills
2 8 (5.52%) Management Information System
2 8 (5.52%) Video Conferencing
3 7 (4.83%) Replication
4 6 (4.14%) Reinsurance
5 4 (2.76%) Mathematics
6 3 (2.07%) Client/Server
6 3 (2.07%) Data Centre
6 3 (2.07%) Physics
6 3 (2.07%) Wiki
7 2 (1.38%) Credit Risk
7 2 (1.38%) Derivative
7 2 (1.38%) EPoS
7 2 (1.38%) Fixed Income
7 2 (1.38%) iPad
7 2 (1.38%) Market Risk
8 1 (0.69%) Computer Science
8 1 (0.69%) Data Structures
8 1 (0.69%) Driving Licence
8 1 (0.69%) Performance Metrics
Operating Systems
1 56 (38.62%) Windows
2 30 (20.69%) Windows Server 2008
3 28 (19.31%) Windows Server
4 16 (11.03%) Windows 7
5 14 (9.66%) Linux
5 14 (9.66%) Windows Server 2012
6 12 (8.28%) Windows Server 2003
7 9 (6.21%) Windows XP
8 4 (2.76%) Windows 8
9 3 (2.07%) Unix
9 3 (2.07%) Windows 2000 Server
10 2 (1.38%) Red Hat Enterprise Linux
10 2 (1.38%) Solaris
11 1 (0.69%) AIX
11 1 (0.69%) Android
11 1 (0.69%) CentOS
11 1 (0.69%) Mac OS X
11 1 (0.69%) Ubuntu
Processes & Methodologies
1 20 (13.79%) ITIL
2 18 (12.41%) Business Intelligence
3 15 (10.34%) Incident Management
4 13 (8.97%) Change Management
5 12 (8.28%) Project Management
6 10 (6.90%) Change Control
6 10 (6.90%) SDLC
6 10 (6.90%) Service Delivery
7 9 (6.21%) Release Management
7 9 (6.21%) Risk Management
7 9 (6.21%) User Acceptance Testing
8 8 (5.52%) Asset Management
8 8 (5.52%) CRM
8 8 (5.52%) Problem Management
9 7 (4.83%) Agile Software Development
9 7 (4.83%) Stakeholder Management
10 6 (4.14%) Disaster Recovery
11 5 (3.45%) Systems Analysis
11 5 (3.45%) Web Development
11 5 (3.45%) Workflow
Programming Languages
1 42 (28.97%) SQL
2 16 (11.03%) C#
3 8 (5.52%) PowerShell
3 8 (5.52%) VB
4 6 (4.14%) Perl
5 5 (3.45%) VB.NET
5 5 (3.45%) VBA
6 4 (2.76%) T-SQL
7 3 (2.07%) Java
8 2 (1.38%) Bash Shell
8 2 (1.38%) JavaScript
8 2 (1.38%) Korn
8 2 (1.38%) Shell Script
9 1 (0.69%) AWK
9 1 (0.69%) PHP
9 1 (0.69%) Ruby
9 1 (0.69%) sed
9 1 (0.69%) VB6
Qualifications
1 14 (9.66%) Degree
2 6 (4.14%) MCSE
2 6 (4.14%) Microsoft Certification
3 4 (2.76%) ITIL Certification
3 4 (2.76%) MCP
3 4 (2.76%) MCSA
4 3 (2.07%) Security Cleared
5 2 (1.38%) SC Cleared
5 2 (1.38%) VMware Certified Professional (VCP)
6 1 (0.69%) AWS Certification
6 1 (0.69%) BPSS Clearance
6 1 (0.69%) CCA
6 1 (0.69%) Citrix Certification
6 1 (0.69%) DBS Check
6 1 (0.69%) PMI Certification
6 1 (0.69%) PMP
Quality Assurance & Compliance
1 5 (3.45%) SLA
1 5 (3.45%) Solvency II
2 3 (2.07%) Data Quality
3 1 (0.69%) Disclosure Scotland
System Software
1 27 (18.62%) Active Directory
2 16 (11.03%) VMware Infrastructure
3 4 (2.76%) VMware ESXi
3 4 (2.76%) vSphere
3 4 (2.76%) XenApp
4 3 (2.07%) Citrix Presentation Server
4 3 (2.07%) Hyper-V
4 3 (2.07%) MetaFrame
5 1 (0.69%) LXC
5 1 (0.69%) Veritas Volume Manager
5 1 (0.69%) VMware ESX
5 1 (0.69%) Xen
5 1 (0.69%) XenDesktop
Systems Management
1 8 (5.52%) WSUS
2 7 (4.83%) Backup Exec
2 7 (4.83%) Nagios
3 5 (3.45%) Norton AntiVirus
3 5 (3.45%) Puppet
4 4 (2.76%) Cacti
4 4 (2.76%) McAfee ePO
4 4 (2.76%) NetBackup
5 3 (2.07%) SCCM
6 2 (1.38%) Control-M
6 2 (1.38%) HP Data Protector
7 1 (0.69%) Kibana
7 1 (0.69%) logstash
7 1 (0.69%) Microsoft Data Protection Manager
7 1 (0.69%) Opscode Chef
7 1 (0.69%) SCDPM
7 1 (0.69%) SCOM
7 1 (0.69%) yum
7 1 (0.69%) ZABBIX
Vendors
1 36 (24.83%) Microsoft
2 21 (14.48%) VMware
3 12 (8.28%) Oracle
4 8 (5.52%) Avaya
4 8 (5.52%) CODA
4 8 (5.52%) Cognos
4 8 (5.52%) Symantec
5 7 (4.83%) Citrix
6 6 (4.14%) Bloomberg
6 6 (4.14%) Cisco
6 6 (4.14%) Tableau
7 5 (3.45%) Capita
7 5 (3.45%) CommVault
7 5 (3.45%) Intel Security
7 5 (3.45%) Rackspace
8 4 (2.76%) HP
9 3 (2.07%) IBM
9 3 (2.07%) NetApp
9 3 (2.07%) Northgate
9 3 (2.07%) Tradeweb
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