England Systems Support Contracts

The table below looks at the demand for the Systems Support role in IT contracts within the England region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Systems Support in their job title over the 3 months to 6 October 2008 with a comparison to the same period last year.

Systems Support
Location Aberdeen Alderley Edge Barnsley Berkshire Birmingham Brighton Bristol Buckinghamshire Canary Wharf Cheltenham Cheshire Chester City of London Coventry Derby Derbyshire Devon Docklands, London Dorset East Kilbride East Midlands East of England East Sussex Eastleigh Edinburgh England Exeter Glasgow Gloucestershire Hampshire Hertfordshire High Wycombe Hounslow Kent Leeds Leicester Leicestershire Lincolnshire London Maidenhead Manchester Midlands Milton Keynes Newbury Norfolk North East North West North Yorkshire Norwich Nottingham Nottinghamshire Portsmouth Reading Rugby Salford Salisbury Scotland Sevenoaks Sheffield South East South Lanarkshire South West South Yorkshire Sunderland Surrey Thames Valley Tonbridge Tyne and Wear UK Warwick Warwickshire West Midlands West Yorkshire Wiltshire Yorkshire	3 months to 6 Oct 2008	Same period last year
Rank	393	450
Rank change on same period last year	+57
Matching contract IT job ads	159	197
As % of all UK contract IT job ads sampled	0.222 %	0.198 %
As % of the category below	0.268 %	0.231 %
Daily rates quoted	36	50
Average minimum daily rate	£270	£294
Average daily rate	£286	£312
% change on same period last year	-8.48 %
Average maximum daily rate	£301	£330
UK excluding London average daily rate	£250	£242
% change on same period last year	+3.18 %
Hourly rates quoted	37	31
Average minimum hourly rate	£22.07	£20.23
Average hourly rate	£24.10	£21.96
% change on same period last year	+9.73 %
Average maximum hourly rate	£26.13	£23.70
UK excluding London average hourly rate	£23.89	£25.58
% change on same period last year	-6.61 %
Job Titles England
Matching contract IT job ads	59258	85192
As % of all UK contract IT job ads sampled	82.78 %	85.59 %
Daily rates quoted	19738	26381
Average minimum daily rate	£375	£390
Average daily rate	£401	£414
% change on same period last year	-3.32 %
Average maximum daily rate	£427	£439
UK excluding London average daily rate	£353	£353
% change on same period last year	+0.09 %
Hourly rates quoted	5325	7556
Average minimum hourly rate	£22.57	£23.93
Average hourly rate	£24.11	£25.50
% change on same period last year	-5.46 %
Average maximum hourly rate	£25.65	£27.07
UK excluding London average hourly rate	£23.74	£25.24
% change on same period last year	-5.93 %
Systems Support UK

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Systems Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Systems Support across the England region as a proportion of the total demand within the Job Titles category.

Systems Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support across the England region.

Systems Support
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Systems Support across the England region over the 3 months to 6 October 2008.

Systems Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support across the England region.

Systems Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Systems Support across the England region over the 3 months to 6 October 2008.

Systems Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the England region over the 3 months to 6 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
London	+28	65	£301	-15.51 %
South East	+27	25	£295	-14.15 %
South West	+27	18	£170	-5.55 %
North West	+15	13	£185	-19.56 %
Yorkshire	+10	10	-	-
East of England	+34	9	£260	-
West Midlands	+20	9	-	-
East Midlands	+14	5	-	-
Midlands	+16	4	-	-
North East	-	2	-	-

Systems Support UK

Systems Support
Top 30 Related IT Skills

For the 6 months to 6 October 2008, IT contractor jobs across the England region that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 144 (38.20 %) Windows 2 100 (26.53 %) Finance 3 73 (19.36 %) Windows Server 2003 3 73 (19.36 %) SQL 4 69 (18.30 %) Microsoft 5 66 (17.51 %) UNIX 6 65 (17.24 %) Active Directory 7 45 (11.94 %) Oracle 8 43 (11.41 %) SQL Server 9 38 (10.08 %) Solaris 9 38 (10.08 %) MS Exchange 10 34 (9.019 %) Windows XP 10 34 (9.019 %) Citrix 11 31 (8.223 %) Security Cleared 11 31 (8.223 %) Windows 2000 Server

12 28 (7.427 %) IIS 12 28 (7.427 %) Government 13 26 (6.897 %) ITIL 14 25 (6.631 %) Linux 15 24 (6.366 %) .NET 16 23 (6.101 %) Crystal Reports 17 22 (5.836 %) Exchange Server 2003 18 21 (5.570 %) MS Office 18 21 (5.570 %) VERITAS 18 21 (5.570 %) TCP/IP 19 20 (5.305 %) HP 20 19 (5.040 %) C# 20 19 (5.040 %) MS Excel 20 19 (5.040 %) SQL Server 2000 20 19 (5.040 %) SC Cleared

Systems Support
Top Related IT Skills by Category

For the 6 months to 6 October 2008, IT contractor jobs across the England region that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Development 1 24 (6.366 %) .NET 2 12 (3.183 %) ASP.NET 3 9 (2.387 %) ASP 4 8 (2.122 %) XML 5 3 (0.796 %) HTML 6 2 (0.531 %) WebSphere 7 1 (0.265 %) Application Packaging 7 1 (0.265 %) ArcObjects 7 1 (0.265 %) WebServices 7 1 (0.265 %) J2EE 7 1 (0.265 %) ODBC 7 1 (0.265 %) ActiveX 7 1 (0.265 %) LAMP	Application Platforms 1 38 (10.08 %) MS Exchange 2 28 (7.427 %) IIS 3 22 (5.836 %) Exchange Server 2003 4 14 (3.714 %) SharePoint 5 10 (2.653 %) CMS 6 8 (2.122 %) Apache 7 7 (1.857 %) Exchange Server 2000 8 4 (1.061 %) Lotus Notes 8 4 (1.061 %) WebLogic 9 3 (0.796 %) ArcIMS 10 2 (0.531 %) ArcGIS 10 2 (0.531 %) Tomcat 10 2 (0.531 %) SharePoint Portal Server 11 1 (0.265 %) SharePoint Server 2007 11 1 (0.265 %) Exchange Server 2007 11 1 (0.265 %) GlassFish 11 1 (0.265 %) Oracle Workflow 11 1 (0.265 %) Documentum 11 1 (0.265 %) SAS 11 1 (0.265 %) CICS
Applications 1 21 (5.570 %) MS Office 2 19 (5.040 %) MS Excel 3 3 (0.796 %) MS Visio 3 3 (0.796 %) Spreadsheet 4 2 (0.531 %) MS PowerPoint 5 1 (0.265 %) CATIA	Business Applications 1 12 (3.183 %) Oracle Financials 2 11 (2.918 %) Great Plains 3 6 (1.592 %) Misys Midas 4 5 (1.326 %) arcHouse 5 4 (1.061 %) Academy Housing 6 3 (0.796 %) Summit 6 3 (0.796 %) Dynamics GP 7 2 (0.531 %) Dynamics AX 7 2 (0.531 %) Hyperion Planning 7 2 (0.531 %) SAP HR 8 1 (0.265 %) Oracle EBS 8 1 (0.265 %) MAXIMO 8 1 (0.265 %) Dynamics NAV 8 1 (0.265 %) Kondor+ 8 1 (0.265 %) Line 500 8 1 (0.265 %) Cerner Millennium 8 1 (0.265 %) CODA Dream
Communications & Networking 1 21 (5.570 %) TCP/IP 2 17 (4.509 %) DNS 2 17 (4.509 %) SAN 3 15 (3.979 %) WAN 4 14 (3.714 %) DHCP 5 13 (3.448 %) LAN 6 9 (2.387 %) VPN 7 7 (1.857 %) SMS 7 7 (1.857 %) Internet 8 6 (1.592 %) VoIP 8 6 (1.592 %) Intranet 9 5 (1.326 %) Wireless 10 4 (1.061 %) Ethernet 11 2 (0.531 %) Broadband 11 2 (0.531 %) Firewall 12 1 (0.265 %) SSH 12 1 (0.265 %) VLAN 12 1 (0.265 %) NGN 12 1 (0.265 %) Cisco PIX 12 1 (0.265 %) 3G	Database & Business Intelligence 1 43 (11.41 %) SQL Server 2 23 (6.101 %) Crystal Reports 3 19 (5.040 %) SQL Server 2000 4 16 (4.244 %) SQL Server 2005 5 13 (3.448 %) Oracle Reports 6 10 (2.653 %) MySQL 7 7 (1.857 %) BusinessObjects 7 7 (1.857 %) MS Access 8 6 (1.592 %) TOAD 9 4 (1.061 %) Oracle 8/8i 9 4 (1.061 %) Oracle 9i 9 4 (1.061 %) SAP BW 9 4 (1.061 %) GIS 10 3 (0.796 %) Oracle 10g 10 3 (0.796 %) Datawarehouse 11 2 (0.531 %) OLTP 11 2 (0.531 %) SQL Server Reporting Services 12 1 (0.265 %) SQLPlus 12 1 (0.265 %) EDRMS 12 1 (0.265 %) SQL Server 7
Development Applications 1 4 (1.061 %) MSI 1 4 (1.061 %) InstallShield 2 1 (0.265 %) Bugzilla 2 1 (0.265 %) Subversion 2 1 (0.265 %) FrontPage 2 1 (0.265 %) Oracle APEX 2 1 (0.265 %) Ant	General 1 100 (26.53 %) Finance 2 28 (7.427 %) Government 3 14 (3.714 %) Health 3 14 (3.714 %) Legal 4 13 (3.448 %) Banking 4 13 (3.448 %) General Ledger 5 11 (2.918 %) Law 6 10 (2.653 %) Telecoms 7 9 (2.387 %) Billing 8 8 (2.122 %) Back Office 9 7 (1.857 %) Pharmaceutical 9 7 (1.857 %) Manufacturing 10 5 (1.326 %) Investment Banking 11 4 (1.061 %) Local Government 11 4 (1.061 %) Financial Institution 11 4 (1.061 %) Front Office 11 4 (1.061 %) Education 12 3 (0.796 %) Aerospace 12 3 (0.796 %) Publishing 12 3 (0.796 %) Pensions
Miscellaneous 1 12 (3.183 %) NHS 2 7 (1.857 %) AS400 2 7 (1.857 %) Clustering 3 5 (1.326 %) Blackberry 4 4 (1.061 %) Mainframe 4 4 (1.061 %) Thin Client 4 4 (1.061 %) PKI 4 4 (1.061 %) Statistics 4 4 (1.061 %) Fat Client 5 3 (0.796 %) Data Protection Act 5 3 (0.796 %) Client/Server 5 3 (0.796 %) Management Information System 6 2 (0.531 %) Foreign Exchange (FX) 6 2 (0.531 %) French Language 7 1 (0.265 %) Spanish Language 7 1 (0.265 %) Market Risk 7 1 (0.265 %) Mathematics 7 1 (0.265 %) Computer Science 7 1 (0.265 %) Contract for Difference 7 1 (0.265 %) Spread Betting	Operating Systems 1 144 (38.20 %) Windows 2 73 (19.36 %) Windows Server 2003 3 66 (17.51 %) UNIX 4 38 (10.08 %) Solaris 5 34 (9.019 %) Windows XP 6 31 (8.223 %) Windows 2000 Server 7 25 (6.631 %) Linux 8 17 (4.509 %) Windows 2000 9 14 (3.714 %) AIX 10 12 (3.183 %) HPUX 11 9 (2.387 %) Windows NT 12 6 (1.592 %) Red Hat Linux 13 5 (1.326 %) Windows Vista 14 4 (1.061 %) NetWare 15 3 (0.796 %) VMS 16 1 (0.265 %) OpenVMS 16 1 (0.265 %) OS/400 16 1 (0.265 %) zOS 16 1 (0.265 %) MVS 16 1 (0.265 %) Windows Server 2008
Processes & Methodologies 1 31 (8.223 %) Security Cleared 2 26 (6.897 %) ITIL 3 19 (5.040 %) SC Cleared 4 15 (3.979 %) User Acceptance Testing 5 10 (2.653 %) Service Management 6 9 (2.387 %) Disaster Recovery 7 8 (2.122 %) Performance Testing 8 7 (1.857 %) ERP 9 5 (1.326 %) UML 9 5 (1.326 %) Quality Management 9 5 (1.326 %) Project Management 9 5 (1.326 %) Workflow 9 5 (1.326 %) Migration 9 5 (1.326 %) Asset Management 9 5 (1.326 %) Systems Analysis 9 5 (1.326 %) Release Management 10 4 (1.061 %) QMS 10 4 (1.061 %) DV Cleared 10 4 (1.061 %) Data Analysis 10 4 (1.061 %) Resource Management	Programming Languages 1 73 (19.36 %) SQL 2 19 (5.040 %) C# 3 11 (2.918 %) PL/SQL 4 9 (2.387 %) Perl 4 9 (2.387 %) VB 5 8 (2.122 %) C 5 8 (2.122 %) Java 6 7 (1.857 %) VB.NET 7 6 (1.592 %) Shell Script 7 6 (1.592 %) PHP 8 5 (1.326 %) VB6 9 4 (1.061 %) JavaScript 10 3 (0.796 %) Progress 4GL 10 3 (0.796 %) VBScript 10 3 (0.796 %) Korn 11 2 (0.531 %) VBA 12 1 (0.265 %) REXX 12 1 (0.265 %) PowerHouse 12 1 (0.265 %) Lingo 12 1 (0.265 %) RPG
Qualifications 1 17 (4.509 %) MCSE 1 17 (4.509 %) Microsoft Certification 2 9 (2.387 %) Degree 3 5 (1.326 %) MCP 4 4 (1.061 %) HNC 5 3 (0.796 %) HND 5 3 (0.796 %) Cisco Certification 6 1 (0.265 %) CCNA 6 1 (0.265 %) Citrix Certification 6 1 (0.265 %) ITIL Certification 6 1 (0.265 %) VMware Certified Professional (VCP) 6 1 (0.265 %) MCTS 6 1 (0.265 %) MCITP	Quality Assurance & Compliance 1 6 (1.592 %) SLA 2 1 (0.265 %) Sarbanes-Oxley
System Software 1 65 (17.24 %) Active Directory 2 15 (3.979 %) Backup Exec 3 7 (1.857 %) ISA Server 3 7 (1.857 %) NetBackup 4 3 (0.796 %) VMware ESX 4 3 (0.796 %) Terminal Services 5 1 (0.265 %) NFS 5 1 (0.265 %) MetaFrame 5 1 (0.265 %) Terminal Server 5 1 (0.265 %) RACF 5 1 (0.265 %) Oracle RMAN 5 1 (0.265 %) Microsoft Virtual Server 5 1 (0.265 %) VMware Infrastructure	Systems Management 1 8 (2.122 %) OpenView 2 6 (1.592 %) NNM 3 5 (1.326 %) WSUS 3 5 (1.326 %) EMC NetWorker 3 5 (1.326 %) CiscoWorks 4 4 (1.061 %) MOM 5 3 (0.796 %) Systems Management Server (SMS) 5 3 (0.796 %) Nagios 5 3 (0.796 %) Norton AntiVirus 5 3 (0.796 %) EMC Navisphere 6 2 (0.531 %) OVSD 6 2 (0.531 %) Netcool 7 1 (0.265 %) BMC PATROL 7 1 (0.265 %) CONTROL-M 7 1 (0.265 %) Unicenter 7 1 (0.265 %) Tivoli 7 1 (0.265 %) Netcool/Proviso
Vendors 1 69 (18.30 %) Microsoft 2 45 (11.94 %) Oracle 3 34 (9.019 %) Citrix 4 21 (5.570 %) VERITAS 5 20 (5.305 %) HP 6 18 (4.775 %) VMware 7 17 (4.509 %) Cisco 8 14 (3.714 %) SAP 8 14 (3.714 %) Cognos 9 11 (2.918 %) Sun 10 9 (2.387 %) Sybase 10 9 (2.387 %) Northgate 10 9 (2.387 %) Symantec 11 7 (1.857 %) Business Objects 11 7 (1.857 %) Red Hat 12 6 (1.592 %) Agresso 12 6 (1.592 %) McAfee Security 12 6 (1.592 %) Anite 12 6 (1.592 %) Civica 12 6 (1.592 %) Orchard