The first table below looks at the demand for the Systems Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Systems Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Systems Support
Rank 516 425 493
Rank change year-on-year
-91 +68
Contract jobs requiring a Systems Support 74 78 84
As % of all contract IT jobs located in England 0.14% 0.18% 0.15%
As % of the Job Titles category 0.16% 0.20% 0.16%
Number of daily rates quoted 40 36 36
Average daily rate £295 £250 £300
Average daily rate % change year-on-year
+18.00% -16.66%
90% offered a daily rate of more than £141 £145 £180
10% offered a daily rate of more than £426 £404 £375
UK excluding London average daily rate £288 £175 £275
% change year-on-year
+64.28% -36.36%
Number of hourly rates quoted 8 15 9
Average hourly rate £19.00 £20.00 £17.50
Average hourly rate % change year-on-year
-5.00% +14.28%
90% offered a hourly rate of more than £14.79 £13.70 £11.09
10% offered a hourly rate of more than £20.45 £25.00 £20.30
UK excluding London average hourly rate £19.75 £16.25 £17.50
% change year-on-year
+21.53% -7.14%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47408 39975 51632
As % of all contract IT jobs located in England 92.36% 92.77% 92.70%
Number of daily rates quoted 29341 23493 29070
Average daily rate £396 £400 £400
Average daily rate % change year-on-year
-1.00% -
90% offered a daily rate of more than £230 £240 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 1940 2055 2466
Average hourly rate £17.50 £18.00 £19.50
Average hourly rate % change year-on-year
-2.77% -7.69%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Systems Support
UK

Systems Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Systems Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in England

Systems Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support across the England region.

Systems Support Daily Rate Trend in England

Systems Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Systems Support across the England region over the 3 months to 18 April 2014.

Systems Support Daily Rate Histogram in England

Systems Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support across the England region.

Systems Support Hourly Rate Trend in England

Systems Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -25 26 £295 +6.30% 11
South East -11 20 £265 -0.93% 10
East Midlands -1 8 - - 1
North West -14 7 £123 -12.50% 7
East of England -24 6 £400 +60.00% 8
West Midlands -24 4 £275 +64.17% 7
Yorkshire -21 2 £600 +488.23% 3
North East -26 1 £300 - 1
South West - - - - 5
Systems Support
UK

Systems Support
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 44 (34.92%) Windows
2 32 (25.40%) ITIL
2 32 (25.40%) Microsoft
3 28 (22.22%) SQL Server
4 25 (19.84%) Active Directory
5 22 (17.46%) SQL
6 21 (16.67%) MS Excel
6 21 (16.67%) Finance
7 20 (15.87%) VMware
7 20 (15.87%) Linux
8 17 (13.49%) SharePoint
9 16 (12.70%) Management Information System
9 16 (12.70%) VMware Infrastructure
10 15 (11.90%) Degree
11 14 (11.11%) Oracle
12 13 (10.32%) Security Cleared
13 12 (9.52%) Manufacturing
14 11 (8.73%) HP
15 10 (7.94%) TCP/IP
15 10 (7.94%) Stakeholder Management
15 10 (7.94%) SC Cleared
15 10 (7.94%) Hyper-V
16 9 (7.14%) .NET
17 8 (6.35%) T-SQL
17 8 (6.35%) IIS
17 8 (6.35%) SLA
17 8 (6.35%) Cisco
17 8 (6.35%) SAN
17 8 (6.35%) NetApp
17 8 (6.35%) Service Management

Systems Support
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (13.49%) SharePoint
2 8 (6.35%) IIS
3 5 (3.97%) Apache
4 4 (3.17%) Tomcat
4 4 (3.17%) MS Exchange
5 3 (2.38%) SharePoint 2010
6 2 (1.59%) Documentum
6 2 (1.59%) Exchange Server 2010
6 2 (1.59%) SharePoint Server
6 2 (1.59%) Exchange Server 2007
7 1 (0.79%) GlassFish
7 1 (0.79%) MS Project Server
7 1 (0.79%) Exchange Server 2013
7 1 (0.79%) concrete5
7 1 (0.79%) Oracle SOA Suite
7 1 (0.79%) OpenStack
7 1 (0.79%) WebSphere
7 1 (0.79%) Exchange Server 2000
7 1 (0.79%) Exchange Server 2003
7 1 (0.79%) WebLogic
Applications
1 21 (16.67%) MS Excel
2 6 (4.76%) MS Office
3 3 (2.38%) MS PowerPoint
3 3 (2.38%) MS Visio
4 2 (1.59%) MS Project
5 1 (0.79%) InfoPath
Business Applications
1 7 (5.56%) Dynamics CRM
2 2 (1.59%) Agresso
2 2 (1.59%) Tridion
2 2 (1.59%) Cognos TM1
2 2 (1.59%) ReMetrica
2 2 (1.59%) Oracle General Ledger
3 1 (0.79%) Oracle EBS R12
3 1 (0.79%) Oracle Payables
3 1 (0.79%) Oracle Receivables
3 1 (0.79%) Oracle Assets
3 1 (0.79%) SAP Oil and Gas
3 1 (0.79%) Oracle EBS
3 1 (0.79%) SAP HR
Cloud Services
1 1 (0.79%) IaaS
1 1 (0.79%) Taleo
Communications & Networking
1 10 (7.94%) TCP/IP
2 8 (6.35%) SAN
3 7 (5.56%) Firewall
4 6 (4.76%) Ethernet
4 6 (4.76%) iSCSI
5 5 (3.97%) DNS
6 4 (3.17%) BIG-IP
7 3 (2.38%) Internet
7 3 (2.38%) LAN
8 2 (1.59%) LDAP
8 2 (1.59%) PBX
8 2 (1.59%) VoIP
8 2 (1.59%) WAN
8 2 (1.59%) MPLS
8 2 (1.59%) Intranet
8 2 (1.59%) DHCP
8 2 (1.59%) Wi-Fi
8 2 (1.59%) Cisco ASA
9 1 (0.79%) LTE
9 1 (0.79%) Radio Access Network
Database & Business Intelligence
1 28 (22.22%) SQL Server
2 8 (6.35%) SQL Server Integration Services
2 8 (6.35%) SQL Server 2008
3 6 (4.76%) DTS
3 6 (4.76%) SQL Server 2000
3 6 (4.76%) SQL Server Reporting Services
4 5 (3.97%) SQL Server Analysis Services
5 4 (3.17%) SQL Server 2005
6 3 (2.38%) Firebird
7 2 (1.59%) MS Access
7 2 (1.59%) Crystal Reports
7 2 (1.59%) MySQL
8 1 (0.79%) Oracle OLAP
8 1 (0.79%) Oracle Database
8 1 (0.79%) SQL Server 2012
8 1 (0.79%) DB2
8 1 (0.79%) OLAP
8 1 (0.79%) Data Warehouse
8 1 (0.79%) Oracle Reports
Development Applications
1 5 (3.97%) Visual Studio
2 3 (2.38%) Team Foundation Server
3 2 (1.59%) VSS/SourceSafe
4 1 (0.79%) Git (software)
4 1 (0.79%) JIRA
General
1 21 (16.67%) Finance
2 12 (9.52%) Manufacturing
3 5 (3.97%) Retail
3 5 (3.97%) Telecoms
4 4 (3.17%) General Ledger
5 2 (1.59%) Military
5 2 (1.59%) Electronics
5 2 (1.59%) Investment Banking
5 2 (1.59%) Marketing
5 2 (1.59%) Banking
5 2 (1.59%) Avionics
5 2 (1.59%) German Language
6 1 (0.79%) Billing
Libraries, Frameworks & Software Standards
1 9 (7.14%) .NET
2 6 (4.76%) HTML
3 5 (3.97%) Web Services
4 3 (2.38%) XML
4 3 (2.38%) ASP.NET
5 2 (1.59%) CSS
5 2 (1.59%) Classic ASP
5 2 (1.59%) ASP.NET Web Forms
5 2 (1.59%) jQuery
6 1 (0.79%) WPF
6 1 (0.79%) JSF
6 1 (0.79%) .NET Framework
6 1 (0.79%) JSON
6 1 (0.79%) Ajax
6 1 (0.79%) LAMP
6 1 (0.79%) SAML
6 1 (0.79%) Middleware
6 1 (0.79%) X-Windows
Miscellaneous
1 16 (12.70%) Management Information System
2 6 (4.76%) Blackberry
2 6 (4.76%) AS400
3 5 (3.97%) Computer Science
3 5 (3.97%) NHS
4 3 (2.38%) E-Learning
4 3 (2.38%) Replication
4 3 (2.38%) Mainframe
4 3 (2.38%) EPoS
5 2 (1.59%) Chip and PIN
5 2 (1.59%) Statistics
5 2 (1.59%) Taxonomies
5 2 (1.59%) CMDB
5 2 (1.59%) Reference Data
6 1 (0.79%) FMCG
6 1 (0.79%) Fat Client
6 1 (0.79%) Open Source
6 1 (0.79%) Mobile App
6 1 (0.79%) Hedge funds
6 1 (0.79%) Tandem
Operating Systems
1 44 (34.92%) Windows
2 20 (15.87%) Linux
3 7 (5.56%) UNIX
4 6 (4.76%) Windows Server 2003
4 6 (4.76%) Windows Server 2008
5 5 (3.97%) CentOS
5 5 (3.97%) Windows Server 2012
5 5 (3.97%) Ubuntu
6 4 (3.17%) Red Hat Enterprise Linux
7 3 (2.38%) Windows 7
7 3 (2.38%) Windows XP
8 2 (1.59%) Windows 2000
8 2 (1.59%) Solaris
8 2 (1.59%) VMS
8 2 (1.59%) Debian
8 2 (1.59%) Windows Vista
9 1 (0.79%) Android
9 1 (0.79%) Apple iOS
9 1 (0.79%) Mac OS X
9 1 (0.79%) MVS
Processes & Methodologies
1 32 (25.40%) ITIL
2 10 (7.94%) Stakeholder Management
3 8 (6.35%) Service Management
4 7 (5.56%) Change Control
4 7 (5.56%) CRM
4 7 (5.56%) ERP
5 6 (4.76%) Project Management
6 5 (3.97%) User Acceptance Testing
6 5 (3.97%) Performance Tuning
6 5 (3.97%) Workflow
6 5 (3.97%) Change Management
7 4 (3.17%) PRINCE2
7 4 (3.17%) Validation
7 4 (3.17%) Migration
7 4 (3.17%) Business Analysis
7 4 (3.17%) Incident Management
7 4 (3.17%) Wealth Management
8 3 (2.38%) Load Balancing
8 3 (2.38%) Continuous Improvement
8 3 (2.38%) Data Management
Programming Languages
1 22 (17.46%) SQL
2 8 (6.35%) T-SQL
3 6 (4.76%) Delphi
3 6 (4.76%) Java
3 6 (4.76%) JavaScript
4 5 (3.97%) C#
4 5 (3.97%) VB
5 4 (3.17%) PowerShell
6 3 (2.38%) Bash Shell
6 3 (2.38%) PHP
7 2 (1.59%) C++
7 2 (1.59%) Perl
7 2 (1.59%) VB.NET
7 2 (1.59%) VBA
7 2 (1.59%) C
7 2 (1.59%) VB6
8 1 (0.79%) Bourne shell
8 1 (0.79%) R
8 1 (0.79%) AWK
8 1 (0.79%) Shell Script
Qualifications
1 15 (11.90%) Degree
2 13 (10.32%) Security Cleared
3 10 (7.94%) SC Cleared
4 6 (4.76%) MCSE
4 6 (4.76%) Microsoft Certification
5 3 (2.38%) Cisco Certification
5 3 (2.38%) CCNA
5 3 (2.38%) MCSA
6 2 (1.59%) ISEB
6 2 (1.59%) ITIL Certification
6 2 (1.59%) MCSM
7 1 (0.79%) CTC Cleared
7 1 (0.79%) DV Cleared
7 1 (0.79%) MCDST
7 1 (0.79%) MCITP
7 1 (0.79%) CCNP
7 1 (0.79%) ECDL
7 1 (0.79%) MCP
Quality Assurance & Compliance
1 8 (6.35%) SLA
2 3 (2.38%) QA
3 2 (1.59%) ISO/IEC 27001
4 1 (0.79%) PCI DSS
4 1 (0.79%) JSP 440
4 1 (0.79%) Data Quality
4 1 (0.79%) Sarbanes-Oxley
4 1 (0.79%) GxP
System Software
1 25 (19.84%) Active Directory
2 16 (12.70%) VMware Infrastructure
3 10 (7.94%) Hyper-V
4 6 (4.76%) NFS
4 6 (4.76%) VMware ESX
5 5 (3.97%) VMware ESXi
6 2 (1.59%) vSphere
6 2 (1.59%) Microsoft Virtual Server
7 1 (0.79%) VMware Server
7 1 (0.79%) Oracle RAC
7 1 (0.79%) XenApp
7 1 (0.79%) XenDesktop
7 1 (0.79%) DFS Replication
7 1 (0.79%) Shibboleth
7 1 (0.79%) KVM
7 1 (0.79%) Terminal Server
Systems Management
1 2 (1.59%) Tivoli
1 2 (1.59%) Puppet
1 2 (1.59%) SCCM
1 2 (1.59%) SCOM
2 1 (0.79%) Ganglia
2 1 (0.79%) McAfee ePO
2 1 (0.79%) YUM
2 1 (0.79%) SCOrch
2 1 (0.79%) NetBackup
2 1 (0.79%) Backup Exec
2 1 (0.79%) Systems Management Server (SMS)
2 1 (0.79%) Nagios
Vendors
1 32 (25.40%) Microsoft
2 20 (15.87%) VMware
3 14 (11.11%) Oracle
4 11 (8.73%) HP
5 8 (6.35%) Cisco
5 8 (6.35%) NetApp
6 7 (5.56%) Red Hat
6 7 (5.56%) Citrix
7 6 (4.76%) Business Objects
7 6 (4.76%) F5
8 4 (3.17%) SAP
8 4 (3.17%) IBM
9 3 (2.38%) Bloomberg
10 2 (1.59%) Cognos
10 2 (1.59%) Primavera
10 2 (1.59%) Remedy
10 2 (1.59%) CheckPoint
10 2 (1.59%) Dell
10 2 (1.59%) EMC
10 2 (1.59%) Orchard
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