The table below looks at the statistics for the Systems Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Systems Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Systems Support
Rank 491 496 466
Rank change year-on-year
+5 -30
Contract jobs requiring a Systems Support 104 74 90
As % of all contract IT jobs located in England 0.20% 0.15% 0.19%
As % of the Job Titles category 0.22% 0.16% 0.21%
Number of daily rates quoted 64 48 55
Average daily rate
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of your Daily Rate
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£350 £320 £325
Average daily rate % change year-on-year
+9.37% -1.53%
90% offered a daily rate of more than £211 £200 £160
10% offered a daily rate of more than £465 £450 £415
UK excluding London average daily rate £350 £300 £258
% change year-on-year
+16.66% +16.50%
Number of hourly rates quoted 8 7 7
Average hourly rate £18.25 £22.50 £14.00
Average hourly rate % change year-on-year
-18.88% +60.71%
90% offered a hourly rate of more than £14.33 £19.00 £12.50
10% offered a hourly rate of more than £19.68 £37.80 £17.15
UK excluding London average hourly rate £16.88 £35.00 £13.88
% change year-on-year
-51.78% +152.25%
Systems Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47663 45698 43174
As % of all contract IT jobs located in England 92.51% 92.58% 92.72%
Number of daily rates quoted 30861 28215 25922
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1778 1844 1984
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.78 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Systems Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Systems Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in England

Systems Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support across the England region.

Systems Support Daily Rate Trend in England

Systems Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Systems Support across the England region over the 3 months to 31 July 2015.

Systems Support Daily Rate Histogram in England

Systems Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support across the England region.

Systems Support Hourly Rate Trend in England

Systems Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England +35 42 £350 +75.00% 2
London 0 30 £338 -15.62% 17
South East -9 21 £450 +95.65% 8
East Midlands +1 3 £198 - 1
West Midlands 0 3 - - 4
Yorkshire -23 2 £448 +39.84% 2
North West -27 2 £213 -33.59%
South West -13 1 - - 3
Systems Support
UK

Systems Support
Top 30 Related IT Skills in England

For the 6 months to 31 July 2015, IT contractor jobs across the England region that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 66 (33.85%) Windows
2 60 (30.77%) Finance
3 48 (24.62%) SQL
3 48 (24.62%) Microsoft
4 39 (20.00%) VMware
5 35 (17.95%) ITIL
6 33 (16.92%) Active Directory
7 30 (15.38%) Windows Server 2008
8 27 (13.85%) MS Excel
9 26 (13.33%) MS Exchange
10 25 (12.82%) SQL Server
11 24 (12.31%) Linux
12 21 (10.77%) Change Management
13 20 (10.26%) MS Office
13 20 (10.26%) DNS
13 20 (10.26%) Incident Management
13 20 (10.26%) Windows Server 2012
14 19 (9.74%) Windows 7
15 18 (9.23%) DHCP
16 17 (8.72%) ERP
16 17 (8.72%) Exchange Server 2010
17 16 (8.21%) Management Information System
17 16 (8.21%) Cisco
17 16 (8.21%) Citrix
18 14 (7.18%) SAN
18 14 (7.18%) Data Warehouse
18 14 (7.18%) Windows 8
18 14 (7.18%) VMware Infrastructure
19 13 (6.67%) CIMA
19 13 (6.67%) Workflow

Systems Support
Top Related IT Skills in England by Category

For the 6 months to 31 July 2015, IT contractor jobs across the England region that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (13.33%) MS Exchange
2 17 (8.72%) Exchange Server 2010
3 12 (6.15%) IIS
4 9 (4.62%) SharePoint
5 6 (3.08%) Exchange Server 2003
6 5 (2.56%) SharePoint 2010
7 3 (1.54%) WebSphere
7 3 (1.54%) Blackberry Enterprise Server
7 3 (1.54%) Moodle
8 2 (1.03%) Apache
9 1 (0.51%) Lotus Domino
9 1 (0.51%) ArcGIS
9 1 (0.51%) CMS
9 1 (0.51%) Oracle Workflow
9 1 (0.51%) ArcSDE
9 1 (0.51%) Exchange Server 2007
9 1 (0.51%) Drupal
9 1 (0.51%) Lync
9 1 (0.51%) SAS
9 1 (0.51%) BizTalk Server
Applications
1 27 (13.85%) MS Excel
2 20 (10.26%) MS Office
3 5 (2.56%) MS Visio
4 4 (2.05%) MS PowerPoint
4 4 (2.05%) Spreadsheet
5 2 (1.03%) MS Project
Business Applications
1 6 (3.08%) CODA-Financials
1 6 (3.08%) Dynamics CRM
2 5 (2.56%) Agresso
3 3 (1.54%) Hyperion Planning
3 3 (1.54%) SunGard AvantGard
4 2 (1.03%) Northgate Housing
4 2 (1.03%) SAP BPC
4 2 (1.03%) Cognos TM1
5 1 (0.51%) Academy Housing
5 1 (0.51%) arcHouse
5 1 (0.51%) Dynamics NAV
5 1 (0.51%) SAP CRM
5 1 (0.51%) SAP FI/CO
5 1 (0.51%) SAP CO
5 1 (0.51%) Adaptiv
5 1 (0.51%) Oracle Procure-to-Pay
5 1 (0.51%) Orchard Housing
5 1 (0.51%) Aareon QL
5 1 (0.51%) OPENHousing
5 1 (0.51%) MIS ActiveH
Cloud Services
1 8 (4.10%) Microsoft Azure
2 5 (2.56%) Amazon AWS
3 4 (2.05%) Google Apps
4 1 (0.51%) Office 365
4 1 (0.51%) Yammer
Communications & Networking
1 20 (10.26%) DNS
2 18 (9.23%) DHCP
3 14 (7.18%) SAN
4 12 (6.15%) Internet
5 11 (5.64%) LAN
6 10 (5.13%) VLAN
7 9 (4.62%) TCP/IP
8 7 (3.59%) VPN
8 7 (3.59%) Intranet
8 7 (3.59%) WAN
8 7 (3.59%) Firewall
9 6 (3.08%) Wireless
9 6 (3.08%) VoIP
10 5 (2.56%) Ethernet
10 5 (2.56%) NAS
11 4 (2.05%) WLAN
11 4 (2.05%) IPv4
12 3 (1.54%) iSCSI
13 2 (1.03%) Cisco Nexus
13 2 (1.03%) Telepresence
Database & Business Intelligence
1 25 (12.82%) SQL Server
2 14 (7.18%) Data Warehouse
3 8 (4.10%) SQL Server 2005
4 6 (3.08%) Crystal Reports
5 5 (2.56%) SQL Server Integration Services
5 5 (2.56%) SQL Server 2012
6 4 (2.05%) SQL Server 2008
6 4 (2.05%) MS Access
6 4 (2.05%) MySQL
7 2 (1.03%) ProClarity
7 2 (1.03%) Microsoft Analysis Services
7 2 (1.03%) DTS
7 2 (1.03%) Oracle Database
7 2 (1.03%) SQL Server Analysis Services
8 1 (0.51%) SAS Enterprise Guide
8 1 (0.51%) Oracle Database 11g
8 1 (0.51%) Relational Database
8 1 (0.51%) Big Data
8 1 (0.51%) RDBMS
8 1 (0.51%) BusinessObjects
Development Applications
1 5 (2.56%) Octopus Deploy
2 1 (0.51%) Toad
2 1 (0.51%) Team Foundation Server
2 1 (0.51%) SQL Server Management Studio (SSMS)
General
1 60 (30.77%) Finance
2 5 (2.56%) Banking
3 4 (2.05%) Retail
3 4 (2.05%) Manufacturing
4 3 (1.54%) Telecoms
5 2 (1.03%) Pharmaceutical
5 2 (1.03%) Local Government
5 2 (1.03%) International Banking
6 1 (0.51%) Marketing
6 1 (0.51%) French Language
6 1 (0.51%) Games
Libraries, Frameworks & Software Standards
1 5 (2.56%) .NET
2 3 (1.54%) HTML
3 2 (1.03%) REST
3 2 (1.03%) ASP.NET Web API
3 2 (1.03%) LAMP
3 2 (1.03%) SOAP
3 2 (1.03%) Web Services
4 1 (0.51%) XML
4 1 (0.51%) Middleware
4 1 (0.51%) WCF
4 1 (0.51%) ASP.NET
Miscellaneous
1 16 (8.21%) Management Information System
2 9 (4.62%) NHS
3 8 (4.10%) Data Centre
4 7 (3.59%) Analytical Skills
5 6 (3.08%) Replication
6 4 (2.05%) Client/Server
6 4 (2.05%) iPhone
6 4 (2.05%) Video Conferencing
7 3 (1.54%) iSeries
7 3 (1.54%) E-Learning
8 2 (1.03%) Blackberry
8 2 (1.03%) CMDB
8 2 (1.03%) Credit Risk
9 1 (0.51%) Market Risk
9 1 (0.51%) RMADS
9 1 (0.51%) Enterprise Software
9 1 (0.51%) IBM XIV
9 1 (0.51%) GIS
9 1 (0.51%) EPoS
9 1 (0.51%) Derivative
Operating Systems
1 66 (33.85%) Windows
2 30 (15.38%) Windows Server 2008
3 24 (12.31%) Linux
4 20 (10.26%) Windows Server 2012
5 19 (9.74%) Windows 7
6 14 (7.18%) Windows 8
7 13 (6.67%) UNIX
8 12 (6.15%) Windows Server 2003
9 6 (3.08%) Windows XP
10 5 (2.56%) Mac OS X
10 5 (2.56%) Android
11 4 (2.05%) AIX
12 3 (1.54%) Solaris
13 1 (0.51%) HPUX
13 1 (0.51%) Ubuntu
13 1 (0.51%) Windows 2000 Server
13 1 (0.51%) CentOS
13 1 (0.51%) Red Hat Enterprise Linux
Processes & Methodologies
1 35 (17.95%) ITIL
2 21 (10.77%) Change Management
3 20 (10.26%) Incident Management
4 17 (8.72%) ERP
5 13 (6.67%) Workflow
6 11 (5.64%) Project Management
6 11 (5.64%) Service Management
7 10 (5.13%) Business Intelligence
8 9 (4.62%) PRINCE2
8 9 (4.62%) Problem Management
9 8 (4.10%) Service Delivery
9 8 (4.10%) SDLC
10 7 (3.59%) CRM
10 7 (3.59%) Agile Software Development
11 6 (3.08%) Network Management
12 5 (2.56%) Change Control
12 5 (2.56%) Document Management
12 5 (2.56%) Migration
12 5 (2.56%) Configuration Management
13 4 (2.05%) Release Management
Programming Languages
1 48 (24.62%) SQL
2 12 (6.15%) PowerShell
3 8 (4.10%) VBA
4 6 (3.08%) T-SQL
5 3 (1.54%) VBScript
5 3 (1.54%) VB
5 3 (1.54%) JavaScript
5 3 (1.54%) PHP
5 3 (1.54%) Prolog
5 3 (1.54%) RPG
6 2 (1.03%) Shell Script
6 2 (1.03%) PL/SQL
7 1 (0.51%) Python
7 1 (0.51%) Korn
7 1 (0.51%) Bash Shell
7 1 (0.51%) sed
7 1 (0.51%) Perl
7 1 (0.51%) C
7 1 (0.51%) C#
7 1 (0.51%) Java
Qualifications
1 13 (6.67%) CIMA
2 12 (6.15%) CCAB
2 12 (6.15%) CIPFA
2 12 (6.15%) AAT
3 7 (3.59%) Security Cleared
4 5 (2.56%) Microsoft Certification
5 4 (2.05%) CCNA
5 4 (2.05%) Degree
5 4 (2.05%) Cisco Certification
5 4 (2.05%) SC Cleared
6 3 (1.54%) MCSE
7 2 (1.03%) MCSA
7 2 (1.03%) CCNP
8 1 (0.51%) ISEB
8 1 (0.51%) PMP
8 1 (0.51%) PMI Certification
8 1 (0.51%) ACCA
8 1 (0.51%) DV Cleared
8 1 (0.51%) MCP
8 1 (0.51%) NVQ Level 3
Quality Assurance & Compliance
1 13 (6.67%) SLA
2 4 (2.05%) Data Quality
3 3 (1.54%) QA
4 1 (0.51%) JSP 440
4 1 (0.51%) ISO/IEC 27001
System Software
1 33 (16.92%) Active Directory
2 14 (7.18%) VMware Infrastructure
3 9 (4.62%) VMware ESX
4 5 (2.56%) VMware ESXi
5 3 (1.54%) vSphere
5 3 (1.54%) Hyper-V
5 3 (1.54%) XenApp
5 3 (1.54%) XenDesktop
6 2 (1.03%) Veritas Volume Manager
6 2 (1.03%) VMware Workstation
7 1 (0.51%) Xen
7 1 (0.51%) Microsoft Virtual Server
7 1 (0.51%) Citrix Presentation Server
7 1 (0.51%) DFS Replication
7 1 (0.51%) NFS
7 1 (0.51%) MetaFrame
7 1 (0.51%) Terminal Services
Systems Management
1 6 (3.08%) Nagios
2 5 (2.56%) Icinga
3 4 (2.05%) Backup Exec
4 3 (1.54%) SCCM
5 2 (1.03%) Systems Management Server (SMS)
5 2 (1.03%) NetBackup
5 2 (1.03%) Tivoli
6 1 (0.51%) MOM
6 1 (0.51%) ARCserve
6 1 (0.51%) Norton AntiVirus
6 1 (0.51%) WSUS
6 1 (0.51%) SCOM
6 1 (0.51%) McAfee ePO
6 1 (0.51%) Red Hat Spacewalk
6 1 (0.51%) Hyperic
6 1 (0.51%) ITRS Geneos
Vendors
1 48 (24.62%) Microsoft
2 39 (20.00%) VMware
3 16 (8.21%) Cisco
3 16 (8.21%) Citrix
4 13 (6.67%) Oracle
5 10 (5.13%) Cognos
5 10 (5.13%) HP
6 8 (4.10%) Apple
6 8 (4.10%) CODA
7 7 (3.59%) NetApp
7 7 (3.59%) Thunderhead
8 6 (3.08%) Hyperion
8 6 (3.08%) Red Hat
8 6 (3.08%) Symantec
8 6 (3.08%) IBM
9 5 (2.56%) SAP
9 5 (2.56%) SunGard
9 5 (2.56%) MicroStrategy
10 4 (2.05%) Google
10 4 (2.05%) Veeam
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