The table below looks at the statistics for the Systems Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Systems Support in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Systems Support
Rank 489 507 491
Rank change year-on-year
+18 -16
Contract jobs requiring a Systems Support 84 64 94
As % of all contract IT jobs located in England 0.16% 0.13% 0.17%
As % of the Job Titles category 0.18% 0.14% 0.19%
Number of daily rates quoted 54 37 36
Average daily rate
Keep up to 90%
of your Daily Rate
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£320 £300 £263
Average daily rate % change year-on-year
+6.66% +14.28%
90% offered a daily rate of more than £165 £212 £216
10% offered a daily rate of more than £468 £464 £350
UK excluding London average daily rate £300 £350 £260
% change year-on-year
-14.28% +34.61%
Number of hourly rates quoted 12 7 19
Average hourly rate £20.75 £16.00 £17.50
Average hourly rate % change year-on-year
+29.68% -8.57%
90% offered a hourly rate of more than £13.74 £13.65 £12.50
10% offered a hourly rate of more than £37.80 £31.00 £35.00
UK excluding London average hourly rate £22.50 £16.00 £17.50
% change year-on-year
+40.62% -8.57%
Systems Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47442 44830 50194
As % of all contract IT jobs located in England 91.03% 92.84% 92.90%
Number of daily rates quoted 29510 27391 28804
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £238 £235
10% offered a daily rate of more than £550 £575 £565
UK excluding London average daily rate £358 £350 £342
% change year-on-year
+2.14% +2.33%
Number of hourly rates quoted 1899 1942 2459
Average hourly rate £16.50 £17.03 £19.00
Average hourly rate % change year-on-year
-3.11% -10.36%
90% offered a hourly rate of more than £10.50 £11.00 £11.36
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £16.50 £16.50 £18.00
% change year-on-year
- -8.33%

Systems Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Systems Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in England

Systems Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support across the England region.

Systems Support Daily Rate Trend in England

Systems Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Systems Support across the England region over the 3 months to 16 September 2014.

Systems Support Daily Rate Histogram in England

Systems Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support across the England region.

Systems Support Hourly Rate Trend in England

Systems Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Systems Support across the England region over the 3 months to 16 September 2014.

Systems Support Hourly Rate Histogram in England

Systems Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the England region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +36 40 £450 +80.00% 21
South East -3 16 £300 -14.28% 4
West Midlands -18 7 £320 +11.30% 1
East of England -43 6 £161 -53.92%
Yorkshire -1 4 £320 - 1
North West - 4 £320 - 6
South West -21 3 £320 - 4
East Midlands +3 2 - - 3
North East - 1 £250 - 3
Midlands - - - -
Systems Support
UK

Systems Support
Top 30 Related IT Skills in England

For the 6 months to 16 September 2014, IT contractor jobs across the England region that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 71 (42.51%) Windows
2 51 (30.54%) Microsoft
3 49 (29.34%) SQL
4 40 (23.95%) Finance
5 38 (22.75%) VMware
6 31 (18.56%) Active Directory
7 29 (17.37%) Linux
8 28 (16.77%) SAN
9 27 (16.17%) SQL Server
9 27 (16.17%) Windows Server 2008
10 26 (15.57%) VMware Infrastructure
10 26 (15.57%) Windows Server 2003
11 24 (14.37%) ITIL
11 24 (14.37%) Windows 7
12 23 (13.77%) MS Exchange
13 21 (12.57%) MS Excel
13 21 (12.57%) MS Office
13 21 (12.57%) Oracle
13 21 (12.57%) Windows XP
13 21 (12.57%) Exchange Server 2010
14 20 (11.98%) DNS
15 19 (11.38%) HP
15 19 (11.38%) Citrix
15 19 (11.38%) Backup Exec
16 17 (10.18%) Symantec
16 17 (10.18%) Microsoft Certification
17 16 (9.58%) ERP
18 15 (8.98%) Crystal Reports
18 15 (8.98%) DHCP
18 15 (8.98%) Hyper-V

Systems Support
Top Related IT Skills in England by Category

For the 6 months to 16 September 2014, IT contractor jobs across the England region that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (13.77%) MS Exchange
2 21 (12.57%) Exchange Server 2010
3 14 (8.38%) Exchange Server 2003
3 14 (8.38%) Exchange Server 2007
4 11 (6.59%) SharePoint
5 9 (5.39%) IIS
6 3 (1.80%) Apache
6 3 (1.80%) Tomcat
6 3 (1.80%) SharePoint 2010
6 3 (1.80%) Lync
7 2 (1.20%) GlassFish
7 2 (1.20%) WebLogic
7 2 (1.20%) WebSphere
8 1 (0.60%) TIBCO EMS
8 1 (0.60%) MQSeries
8 1 (0.60%) BizTalk Server
8 1 (0.60%) Blackberry Enterprise Server
8 1 (0.60%) Exchange Server 2000
8 1 (0.60%) OpenStack
8 1 (0.60%) Exchange Server 2013
Applications
1 21 (12.57%) MS Office
1 21 (12.57%) MS Excel
2 2 (1.20%) MS Visio
2 2 (1.20%) MS PowerPoint
2 2 (1.20%) MS Project
3 1 (0.60%) InfoPath
Business Applications
1 6 (3.59%) Agresso
2 2 (1.20%) Adaptiv
2 2 (1.20%) ENOVIA
2 2 (1.20%) Oracle Financials
2 2 (1.20%) Dynamics CRM
2 2 (1.20%) Oracle General Ledger
2 2 (1.20%) Oracle EBS R12
2 2 (1.20%) ReMetrica
3 1 (0.60%) Markit EDM
3 1 (0.60%) Oracle Payables
3 1 (0.60%) Oracle Procure-to-Pay
3 1 (0.60%) Oracle Receivables
3 1 (0.60%) Oracle Assets
3 1 (0.60%) SAP Oil and Gas
3 1 (0.60%) CODA-Financials
3 1 (0.60%) Oracle EBS
Cloud Services
1 2 (1.20%) Taleo
1 2 (1.20%) Microsoft Azure
1 2 (1.20%) Office 365
2 1 (0.60%) Google Apps
Communications & Networking
1 28 (16.77%) SAN
2 20 (11.98%) DNS
3 15 (8.98%) DHCP
4 11 (6.59%) Wireless
4 11 (6.59%) WAN
5 9 (5.39%) TCP/IP
6 8 (4.79%) LAN
6 8 (4.79%) Firewall
7 7 (4.19%) DVB
8 5 (2.99%) LDAP
9 3 (1.80%) FTP
9 3 (1.80%) Wi-Fi
10 2 (1.20%) VLAN
10 2 (1.20%) iSCSI
10 2 (1.20%) NAS
10 2 (1.20%) 4G
10 2 (1.20%) Radio Access Network
10 2 (1.20%) SS7
10 2 (1.20%) 3G
10 2 (1.20%) IPsec
Database & Business Intelligence
1 27 (16.17%) SQL Server
2 15 (8.98%) Crystal Reports
3 7 (4.19%) SQL Server Reporting Services
3 7 (4.19%) SQL Server 2008
4 3 (1.80%) SQL Server Integration Services
5 2 (1.20%) SQL Server 2005
5 2 (1.20%) SQL Server 2000
5 2 (1.20%) Firebird
5 2 (1.20%) Oracle Reports
5 2 (1.20%) MS Access
5 2 (1.20%) DTS
5 2 (1.20%) SQL Server 2012
5 2 (1.20%) Oracle Database
6 1 (0.60%) Oracle BI Publisher
6 1 (0.60%) Relational Database
6 1 (0.60%) PowerCenter
6 1 (0.60%) DB2
6 1 (0.60%) OLAP
6 1 (0.60%) Data Warehouse
6 1 (0.60%) MySQL
Development Applications
1 3 (1.80%) Visual Studio
1 3 (1.80%) Team Foundation Server
2 2 (1.20%) VSS/SourceSafe
3 1 (0.60%) Toad
3 1 (0.60%) Subversion
3 1 (0.60%) Atlassian Bamboo
General
1 40 (23.95%) Finance
2 8 (4.79%) Manufacturing
2 8 (4.79%) Telecoms
3 6 (3.59%) Advertising
3 6 (3.59%) Banking
4 5 (2.99%) Investment Banking
4 5 (2.99%) General Ledger
5 4 (2.40%) Front Office
6 3 (1.80%) Automotive
6 3 (1.80%) Marketing
6 3 (1.80%) Retail
7 2 (1.20%) Publishing
7 2 (1.20%) Electronics
8 1 (0.60%) Financial Institution
8 1 (0.60%) Back Office
8 1 (0.60%) Law
8 1 (0.60%) Legal
8 1 (0.60%) Military
Libraries, Frameworks & Software Standards
1 9 (5.39%) .NET
2 4 (2.40%) Middleware
2 4 (2.40%) HTML
3 2 (1.20%) jQuery
3 2 (1.20%) ASP.NET Web Forms
3 2 (1.20%) SAML
3 2 (1.20%) JSF
3 2 (1.20%) .NET Framework
3 2 (1.20%) Web Services
3 2 (1.20%) Classic ASP
3 2 (1.20%) ASP.NET
4 1 (0.60%) COM
4 1 (0.60%) CSS
4 1 (0.60%) XHTML
4 1 (0.60%) EDI
4 1 (0.60%) J2EE
4 1 (0.60%) Application Packaging
4 1 (0.60%) FIX Protocol
4 1 (0.60%) LINQ
4 1 (0.60%) Rendezvous
Miscellaneous
1 13 (7.78%) Analytical Skills
2 11 (6.59%) Management Information System
3 7 (4.19%) MPEG
4 6 (3.59%) Computer Science
4 6 (3.59%) Credit Risk
5 5 (2.99%) NHS
6 4 (2.40%) Foreign Exchange (FX)
7 3 (1.80%) AS400
7 3 (1.80%) Market Risk
7 3 (1.80%) Open Source
8 2 (1.20%) Enterprise Software
8 2 (1.20%) Statistics
8 2 (1.20%) Taxonomies
8 2 (1.20%) Animation
8 2 (1.20%) EPoS
8 2 (1.20%) Chip and PIN
8 2 (1.20%) Blackberry
9 1 (0.60%) DTV
9 1 (0.60%) Mainframe
9 1 (0.60%) EFT
Operating Systems
1 71 (42.51%) Windows
2 29 (17.37%) Linux
3 27 (16.17%) Windows Server 2008
4 26 (15.57%) Windows Server 2003
5 24 (14.37%) Windows 7
6 21 (12.57%) Windows XP
7 14 (8.38%) UNIX
8 10 (5.99%) Red Hat Enterprise Linux
9 6 (3.59%) Windows Server 2012
10 4 (2.40%) CentOS
11 3 (1.80%) Solaris
12 2 (1.20%) Mac OS
12 2 (1.20%) Ubuntu
13 1 (0.60%) Windows Vista
13 1 (0.60%) Android
13 1 (0.60%) SUSE
13 1 (0.60%) AIX
13 1 (0.60%) Mac OS X
13 1 (0.60%) Windows 2000
13 1 (0.60%) SELinux
Processes & Methodologies
1 24 (14.37%) ITIL
2 16 (9.58%) ERP
3 10 (5.99%) Migration
4 7 (4.19%) PRINCE2
4 7 (4.19%) User Acceptance Testing
5 6 (3.59%) Business Intelligence
6 5 (2.99%) Disaster Recovery
6 5 (2.99%) Incident Management
7 4 (2.40%) Release Management
7 4 (2.40%) Time Management
7 4 (2.40%) Performance Management
7 4 (2.40%) Data Entry
7 4 (2.40%) Root Cause Analysis
7 4 (2.40%) Project Management
7 4 (2.40%) ETL
7 4 (2.40%) Workflow
7 4 (2.40%) Validation
7 4 (2.40%) Agile Software Development
8 3 (1.80%) Data Management
8 3 (1.80%) PLM
Programming Languages
1 49 (29.34%) SQL
2 8 (4.79%) Java
3 7 (4.19%) T-SQL
4 6 (3.59%) Perl
4 6 (3.59%) VBA
5 5 (2.99%) PowerShell
6 4 (2.40%) VB
7 3 (1.80%) Python
7 3 (1.80%) Shell Script
7 3 (1.80%) PHP
7 3 (1.80%) C#
7 3 (1.80%) Bash Shell
8 2 (1.20%) C
8 2 (1.20%) C++
8 2 (1.20%) VBScript
8 2 (1.20%) VB6
8 2 (1.20%) VB.NET
8 2 (1.20%) Bourne shell
9 1 (0.60%) PL/SQL
9 1 (0.60%) RPG
Qualifications
1 17 (10.18%) Microsoft Certification
2 12 (7.19%) MCITP
3 11 (6.59%) Degree
4 10 (5.99%) Security Cleared
5 6 (3.59%) MCSE
6 5 (2.99%) SC Cleared
7 4 (2.40%) MCSA
8 2 (1.20%) CCNA
8 2 (1.20%) MCP
8 2 (1.20%) Cisco Certification
8 2 (1.20%) MCDST
8 2 (1.20%) MCSM
9 1 (0.60%) HP AIS
9 1 (0.60%) CTC Cleared
9 1 (0.60%) DV Cleared
9 1 (0.60%) CCA
9 1 (0.60%) Citrix Certification
9 1 (0.60%) CCNP
9 1 (0.60%) Oracle Certification
9 1 (0.60%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (4.19%) SLA
2 2 (1.20%) ISO/IEC 27001
2 2 (1.20%) JSP 440
3 1 (0.60%) PCI DSS
3 1 (0.60%) Data Quality
3 1 (0.60%) QA
System Software
1 31 (18.56%) Active Directory
2 26 (15.57%) VMware Infrastructure
3 15 (8.98%) Hyper-V
4 14 (8.38%) XenApp
5 6 (3.59%) VMware ESXi
6 4 (2.40%) NFS
7 3 (1.80%) VMware ESX
8 2 (1.20%) Samba
8 2 (1.20%) Oracle RAC
8 2 (1.20%) Shibboleth
8 2 (1.20%) Platform Symphony
8 2 (1.20%) VMware Server
9 1 (0.60%) KVM
9 1 (0.60%) UAG
9 1 (0.60%) Citrix Presentation Server
9 1 (0.60%) XenServer
9 1 (0.60%) DFS Replication
9 1 (0.60%) vSphere
9 1 (0.60%) Microsoft App-V
9 1 (0.60%) Terminal Server
Systems Management
1 19 (11.38%) Backup Exec
2 6 (3.59%) SCCM
3 3 (1.80%) McAfee ePO
3 3 (1.80%) YUM
3 3 (1.80%) Puppet
4 2 (1.20%) SolarWinds Orion
4 2 (1.20%) SCSM
4 2 (1.20%) BMC PATROL
4 2 (1.20%) Nagios
4 2 (1.20%) NetBackup
5 1 (0.60%) Systems Management Server (SMS)
5 1 (0.60%) Norton AntiVirus
5 1 (0.60%) SCOM
5 1 (0.60%) Ganglia
5 1 (0.60%) WSUS
5 1 (0.60%) Tivoli Endpoint Manager
5 1 (0.60%) Symantec Enterprise Vault
5 1 (0.60%) ITRS Geneos
Vendors
1 51 (30.54%) Microsoft
2 38 (22.75%) VMware
3 21 (12.57%) Oracle
4 19 (11.38%) HP
4 19 (11.38%) Citrix
5 17 (10.18%) Symantec
6 14 (8.38%) Red Hat
6 14 (8.38%) Juniper
7 13 (7.78%) EMC
8 12 (7.19%) Apple
9 11 (6.59%) Meru Networks
10 9 (5.39%) Cisco
11 7 (4.19%) Business Objects
12 4 (2.40%) Veritas
12 4 (2.40%) Northgate
13 3 (1.80%) Tableau
13 3 (1.80%) NetApp
13 3 (1.80%) McAfee
13 3 (1.80%) Blue Coat
13 3 (1.80%) SAP
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