The table below looks at the statistics for the Systems Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Systems Support in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Systems Support
Rank 478 473 448
Rank change year-on-year
-5 -25
Contract jobs requiring a Systems Support 97 90 101
As % of all contract IT jobs located in England 0.19% 0.19% 0.23%
As % of the Job Titles category 0.21% 0.20% 0.24%
Number of daily rates quoted 52 64 55
Average daily rate
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£325 £320 £340
Average daily rate % change year-on-year
+1.56% -5.88%
90% offered a daily rate of more than £211 £200 £166
10% offered a daily rate of more than £450 £450 £433
UK excluding London average daily rate £319 £293 £250
% change year-on-year
+8.97% +17.00%
Number of hourly rates quoted 11 6 11
Average hourly rate £18.50 £19.50 £15.66
Average hourly rate % change year-on-year
-5.12% +24.56%
90% offered a hourly rate of more than £15.75 £14.50 £13.75
10% offered a hourly rate of more than £20.19 £28.25 £24.70
UK excluding London average hourly rate £18.45 £20.00 £14.00
% change year-on-year
-7.75% +42.85%
Systems Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46002 44397 41390
As % of all contract IT jobs located in England 92.44% 92.72% 92.76%
Number of daily rates quoted 29583 27602 24612
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £234 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1748 1803 1983
Average hourly rate £17.00 £16.50 £19.00
Average hourly rate % change year-on-year
+3.03% -13.15%
90% offered a hourly rate of more than £11.00 £10.50 £11.35
10% offered a hourly rate of more than £40.54 £37.80 £41.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Systems Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Systems Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in England

Systems Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support across the England region.

Systems Support Daily Rate Trend in England

Systems Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Systems Support across the England region over the 3 months to 6 July 2015.

Systems Support Daily Rate Histogram in England

Systems Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support across the England region.

Systems Support Hourly Rate Trend in England

Systems Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the England region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England +26 35 £350 -6.66% 2
London +8 35 £308 -23.12% 9
South East -28 12 £450 +95.43% 9
South West -8 4 £250 -21.87% 3
North West -18 4 £196 -34.58% 3
West Midlands -1 3 - - 3
East Midlands -9 2 £275 - 1
Yorkshire -24 2 £448 +39.84%
Systems Support
UK

Systems Support
Top 30 Related IT Skills in England

For the 6 months to 6 July 2015, IT contractor jobs across the England region that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 67 (37.02%) Windows
2 51 (28.18%) Microsoft
3 46 (25.41%) SQL
3 46 (25.41%) Finance
4 40 (22.10%) VMware
5 34 (18.78%) Active Directory
6 31 (17.13%) ITIL
7 30 (16.57%) Windows Server 2008
8 28 (15.47%) MS Exchange
9 26 (14.36%) SQL Server
10 24 (13.26%) MS Excel
11 23 (12.71%) Linux
12 21 (11.60%) MS Office
13 20 (11.05%) DNS
13 20 (11.05%) Windows 7
13 20 (11.05%) Windows Server 2012
14 18 (9.94%) Incident Management
14 18 (9.94%) DHCP
14 18 (9.94%) Cisco
15 17 (9.39%) Exchange Server 2010
16 16 (8.84%) Change Management
16 16 (8.84%) Citrix
17 15 (8.29%) Management Information System
18 14 (7.73%) SAN
18 14 (7.73%) VMware Infrastructure
18 14 (7.73%) Windows 8
19 13 (7.18%) Project Management
19 13 (7.18%) SLA
19 13 (7.18%) IIS
20 12 (6.63%) UNIX

Systems Support
Top Related IT Skills in England by Category

For the 6 months to 6 July 2015, IT contractor jobs across the England region that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (15.47%) MS Exchange
2 17 (9.39%) Exchange Server 2010
3 13 (7.18%) IIS
4 12 (6.63%) SharePoint
5 7 (3.87%) Exchange Server 2003
6 5 (2.76%) SharePoint 2010
7 3 (1.66%) Moodle
7 3 (1.66%) WebSphere
8 2 (1.10%) Apache
8 2 (1.10%) Blackberry Enterprise Server
9 1 (0.55%) CMS
9 1 (0.55%) Oracle Workflow
9 1 (0.55%) SAS
9 1 (0.55%) BizTalk Server
9 1 (0.55%) Lotus Domino
9 1 (0.55%) Exchange Server 2007
9 1 (0.55%) Drupal
9 1 (0.55%) Lync
Applications
1 24 (13.26%) MS Excel
2 21 (11.60%) MS Office
3 5 (2.76%) MS Visio
4 4 (2.21%) MS PowerPoint
4 4 (2.21%) Spreadsheet
5 2 (1.10%) MS Project
Business Applications
1 6 (3.31%) CODA-Financials
1 6 (3.31%) Dynamics CRM
2 4 (2.21%) Agresso
3 3 (1.66%) SunGard AvantGard
4 2 (1.10%) thinkFolio
4 2 (1.10%) Northgate Housing
4 2 (1.10%) Oracle EBS R12
4 2 (1.10%) Oracle Procure-to-Pay
5 1 (0.55%) Orchard Housing
5 1 (0.55%) Aareon QL
5 1 (0.55%) OPENHousing
5 1 (0.55%) MIS ActiveH
5 1 (0.55%) Oracle General Ledger
5 1 (0.55%) SAP FI
5 1 (0.55%) Dynamics AX
5 1 (0.55%) SAP CRM
5 1 (0.55%) SAP FI/CO
5 1 (0.55%) SAP CO
5 1 (0.55%) Academy Housing
5 1 (0.55%) arcHouse
Cloud Services
1 8 (4.42%) Microsoft Azure
2 5 (2.76%) Amazon AWS
3 4 (2.21%) Google Apps
4 1 (0.55%) Office 365
4 1 (0.55%) Yammer
Communications & Networking
1 20 (11.05%) DNS
2 18 (9.94%) DHCP
3 14 (7.73%) SAN
4 11 (6.08%) LAN
5 10 (5.52%) VLAN
6 9 (4.97%) Internet
6 9 (4.97%) TCP/IP
7 8 (4.42%) Intranet
7 8 (4.42%) Firewall
8 7 (3.87%) VoIP
8 7 (3.87%) WAN
9 6 (3.31%) VPN
9 6 (3.31%) Wireless
10 5 (2.76%) NAS
10 5 (2.76%) Ethernet
11 4 (2.21%) WLAN
11 4 (2.21%) IPv4
11 4 (2.21%) iSCSI
12 3 (1.66%) Cisco Nexus
12 3 (1.66%) Network Security
Database & Business Intelligence
1 26 (14.36%) SQL Server
2 10 (5.52%) Data Warehouse
3 9 (4.97%) SQL Server 2005
4 6 (3.31%) SQL Server Integration Services
5 5 (2.76%) Crystal Reports
5 5 (2.76%) MS Access
5 5 (2.76%) SQL Server 2012
6 4 (2.21%) MySQL
6 4 (2.21%) SQL Server 2008
7 3 (1.66%) SQL Server Analysis Services
8 2 (1.10%) ProClarity
8 2 (1.10%) Microsoft Analysis Services
8 2 (1.10%) SQL Server Reporting Services
8 2 (1.10%) Informix
8 2 (1.10%) Oracle Reports
8 2 (1.10%) DTS
9 1 (0.55%) Data Mining
9 1 (0.55%) RDBMS
9 1 (0.55%) SQL Server 2000
9 1 (0.55%) OLAP
Development Applications
1 5 (2.76%) Octopus Deploy
General
1 46 (25.41%) Finance
2 6 (3.31%) Retail
3 5 (2.76%) Banking
4 3 (1.66%) Telecoms
5 2 (1.10%) Manufacturing
5 2 (1.10%) Local Government
5 2 (1.10%) International Banking
6 1 (0.55%) Marketing
6 1 (0.55%) French Language
6 1 (0.55%) Retail Banking
6 1 (0.55%) Games
6 1 (0.55%) Pharmaceutical
6 1 (0.55%) Back Office
6 1 (0.55%) General Ledger
Libraries, Frameworks & Software Standards
1 6 (3.31%) .NET
2 3 (1.66%) HTML
3 2 (1.10%) REST
3 2 (1.10%) ASP.NET Web API
3 2 (1.10%) SOAP
3 2 (1.10%) Web Services
3 2 (1.10%) XML
3 2 (1.10%) LAMP
4 1 (0.55%) WCF
4 1 (0.55%) ASP.NET
Miscellaneous
1 15 (8.29%) Management Information System
2 10 (5.52%) NHS
3 8 (4.42%) Data Centre
4 7 (3.87%) Analytical Skills
4 7 (3.87%) Replication
5 4 (2.21%) Video Conferencing
5 4 (2.21%) iPhone
6 3 (1.66%) iSeries
6 3 (1.66%) Client/Server
6 3 (1.66%) E-Learning
7 2 (1.10%) Blackberry
8 1 (0.55%) EPoS
8 1 (0.55%) Derivative
8 1 (0.55%) Computer Science
8 1 (0.55%) CMDB
8 1 (0.55%) Credit Risk
8 1 (0.55%) RMADS
8 1 (0.55%) Visualisation
8 1 (0.55%) IBM XIV
8 1 (0.55%) FMCG
Operating Systems
1 67 (37.02%) Windows
2 30 (16.57%) Windows Server 2008
3 23 (12.71%) Linux
4 20 (11.05%) Windows 7
4 20 (11.05%) Windows Server 2012
5 14 (7.73%) Windows 8
6 12 (6.63%) UNIX
7 11 (6.08%) Windows Server 2003
8 6 (3.31%) Windows XP
8 6 (3.31%) AIX
9 5 (2.76%) Mac OS X
9 5 (2.76%) Android
10 3 (1.66%) Solaris
11 1 (0.55%) HPUX
11 1 (0.55%) Ubuntu
11 1 (0.55%) Windows 2000 Server
11 1 (0.55%) CentOS
11 1 (0.55%) Red Hat Enterprise Linux
Processes & Methodologies
1 31 (17.13%) ITIL
2 18 (9.94%) Incident Management
3 16 (8.84%) Change Management
4 13 (7.18%) Project Management
5 10 (5.52%) PRINCE2
6 9 (4.97%) Business Intelligence
6 9 (4.97%) Workflow
6 9 (4.97%) Problem Management
7 8 (4.42%) Service Management
8 7 (3.87%) Service Delivery
8 7 (3.87%) CRM
8 7 (3.87%) ERP
9 6 (3.31%) Migration
9 6 (3.31%) Network Management
10 5 (2.76%) Performance Monitoring
10 5 (2.76%) Document Management
10 5 (2.76%) SDLC
11 4 (2.21%) Agile Software Development
11 4 (2.21%) Configuration Management
11 4 (2.21%) Risk Management
Programming Languages
1 46 (25.41%) SQL
2 11 (6.08%) PowerShell
3 9 (4.97%) VBA
4 7 (3.87%) T-SQL
5 3 (1.66%) VBScript
5 3 (1.66%) JavaScript
5 3 (1.66%) PHP
5 3 (1.66%) Prolog
5 3 (1.66%) RPG
6 2 (1.10%) VB
7 1 (0.55%) PL/SQL
7 1 (0.55%) C
7 1 (0.55%) C#
7 1 (0.55%) Bash Shell
7 1 (0.55%) sed
7 1 (0.55%) Shell Script
7 1 (0.55%) AWK
7 1 (0.55%) Korn
Qualifications
1 8 (4.42%) Microsoft Certification
1 8 (4.42%) Security Cleared
2 5 (2.76%) Cisco Certification
2 5 (2.76%) MCSE
2 5 (2.76%) CCNA
2 5 (2.76%) SC Cleared
3 3 (1.66%) Degree
3 3 (1.66%) CIPFA
3 3 (1.66%) CIMA
3 3 (1.66%) CCAB
3 3 (1.66%) MCSA
3 3 (1.66%) CCNP
3 3 (1.66%) AAT
4 2 (1.10%) MCITP
5 1 (0.55%) NVQ Level 4
5 1 (0.55%) DV Cleared
5 1 (0.55%) ISEB
5 1 (0.55%) MCP
5 1 (0.55%) PMP
5 1 (0.55%) PMI Certification
Quality Assurance & Compliance
1 13 (7.18%) SLA
2 2 (1.10%) QA
3 1 (0.55%) JSP 440
3 1 (0.55%) Data Quality
3 1 (0.55%) ISO/IEC 27001
System Software
1 34 (18.78%) Active Directory
2 14 (7.73%) VMware Infrastructure
3 9 (4.97%) VMware ESX
4 5 (2.76%) VMware ESXi
5 4 (2.21%) XenDesktop
6 3 (1.66%) vSphere
6 3 (1.66%) Hyper-V
6 3 (1.66%) XenApp
7 2 (1.10%) VMware Workstation
7 2 (1.10%) Veritas Volume Manager
8 1 (0.55%) DFS Replication
8 1 (0.55%) NFS
8 1 (0.55%) Xen
8 1 (0.55%) Microsoft Virtual Server
8 1 (0.55%) Citrix Presentation Server
8 1 (0.55%) MetaFrame
8 1 (0.55%) Terminal Services
Systems Management
1 5 (2.76%) Nagios
1 5 (2.76%) Icinga
2 4 (2.21%) SCCM
3 2 (1.10%) Systems Management Server (SMS)
3 2 (1.10%) NetBackup
3 2 (1.10%) Backup Exec
4 1 (0.55%) WSUS
4 1 (0.55%) SCOM
4 1 (0.55%) Red Hat Spacewalk
4 1 (0.55%) Hyperic
4 1 (0.55%) ARCserve
4 1 (0.55%) Tivoli
4 1 (0.55%) MOM
Vendors
1 51 (28.18%) Microsoft
2 40 (22.10%) VMware
3 18 (9.94%) Cisco
4 16 (8.84%) Citrix
5 11 (6.08%) Oracle
6 10 (5.52%) HP
7 8 (4.42%) Cognos
7 8 (4.42%) NetApp
7 8 (4.42%) CODA
8 7 (3.87%) Apple
9 5 (2.76%) Red Hat
9 5 (2.76%) IBM
10 4 (2.21%) SunGard
10 4 (2.21%) Dell
10 4 (2.21%) Thunderhead
10 4 (2.21%) Symantec
10 4 (2.21%) Google
10 4 (2.21%) Veeam
11 3 (1.66%) Planview
11 3 (1.66%) Kaspersky
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