The first table below looks at the demand for ServiceCenter skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Systems Management category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 507 559 508
Rank change year-on-year
+52 -51
Contract jobs citing ServiceCenter 7 11 56
As % of all contract IT jobs located in England 0.017% 0.020% 0.101%
As % of the Systems Management category 0.245% 0.330% 1.736%
Number of daily rates quoted 5 5 24
Average daily rate £325 £288 £475
Average daily rate % change year-on-year
+13.04% -39.47%
90% offered a daily rate of more than £300 £110 £358
10% offered a daily rate of more than £370 £445 £525
UK excluding London average daily rate - £288 £240
% change year-on-year
- +19.79%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £41.60
UK excluding London average hourly rate £14.11 - £41.60
All Systems Management
England
Contract IT job ads with a match in the
Systems Management category
2861 3336 3225
As % of all contract IT jobs located in England 6.778% 6.149% 5.822%
Number of daily rates quoted 1648 1724 1580
Average daily rate £375 £350 £375
Average daily rate % change year-on-year
+7.14% -6.66%
90% offered a daily rate of more than £226 £225 £210
10% offered a daily rate of more than £500 £488 £500
UK excluding London average daily rate £330 £325 £300
% change year-on-year
+1.53% +8.33%
Number of hourly rates quoted 159 160 217
Average hourly rate £20.50 £20.00 £23.38
Average hourly rate % change year-on-year
+2.50% -14.43%
90% offered a hourly rate of more than £12.50 £13.83 £15.00
10% offered a hourly rate of more than £37.50 £45.00 £37.50
UK excluding London average hourly rate £20.00 £17.50 £24.40
% change year-on-year
+14.28% -28.27%
ServiceCenter
UK

ServiceCenter
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ServiceCenter across the England region as a proportion of the total demand within the Systems Management category.

England ServiceCenter Jobs Demand Trend

ServiceCenter
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter across the England region.

England ServiceCenter Daily Rate Trend

ServiceCenter
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter across the England region.

England ServiceCenter Hourly Rate Trend

ServiceCenter
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceCenter within the England region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
London +36 6 £325 -
North West +5 1 - -
ServiceCenter
UK

ServiceCenter
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT contractor jobs across the England region citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter.

1 19 (73.08%) ITIL
2 16 (61.54%) HP
2 16 (61.54%) Incident Management
3 12 (46.15%) MS Office
3 12 (46.15%) Windows
3 12 (46.15%) MS Excel
4 11 (42.31%) Microsoft
4 11 (42.31%) OpenView
5 10 (38.46%) Active Directory
5 10 (38.46%) Security Cleared
6 9 (34.62%) SC Cleared
6 9 (34.62%) Windows 7
6 9 (34.62%) Lotus
6 9 (34.62%) Lotus Notes
6 9 (34.62%) Windows XP
6 9 (34.62%) MS Visio
6 9 (34.62%) MS Project
6 9 (34.62%) MS PowerPoint
6 9 (34.62%) MCDST
7 8 (30.77%) MCSE
7 8 (30.77%) Microsoft Certification
8 7 (26.92%) Peregrine
8 7 (26.92%) ISO 9000
8 7 (26.92%) MCP
8 7 (26.92%) MCITP
8 7 (26.92%) BS25999
8 7 (26.92%) ISO/IEC 27001
9 6 (23.08%) CMDB
9 6 (23.08%) SLA
10 5 (19.23%) Problem Management

ServiceCenter
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT contractor jobs across the England region citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

Application Development
1 2 (7.692%) Middleware
Application Platforms
1 9 (34.62%) Lotus Notes
2 4 (15.38%) LiveLink
3 2 (7.692%) IIS
Applications
1 12 (46.15%) MS Office
1 12 (46.15%) MS Excel
2 9 (34.62%) MS Visio
2 9 (34.62%) MS Project
2 9 (34.62%) MS PowerPoint
Business Applications
1 1 (3.846%) Remedy ITSM
Communications & Networking
1 3 (11.54%) SAN
2 1 (3.846%) DMZ
Development Applications
1 1 (3.846%) JIRA
General
1 4 (15.38%) Finance
1 4 (15.38%) Financial Institution
2 3 (11.54%) Telecoms
3 2 (7.692%) Investment Banking
3 2 (7.692%) Banking
4 1 (3.846%) Retail
Job Titles
1 19 (73.08%) Analyst
2 12 (46.15%) Support Analyst
3 7 (26.92%) Infrastructure Support Analyst
3 7 (26.92%) Infrastructure Analyst
4 4 (15.38%) Operations Analyst
5 2 (7.692%) Incident Analyst
5 2 (7.692%) Applications Support
5 2 (7.692%) Consultant
5 2 (7.692%) Applications Support Analyst
5 2 (7.692%) OpenView Consultant
6 1 (3.846%) Service Management Analyst
6 1 (3.846%) Windows Server Engineer
6 1 (3.846%) Change Analyst
6 1 (3.846%) Server Engineer
6 1 (3.846%) Desktop Analyst
6 1 (3.846%) Problem Analyst
6 1 (3.846%) Service Analyst
6 1 (3.846%) Desktop Support
6 1 (3.846%) Change Manager
6 1 (3.846%) Desktop Support Analyst
Miscellaneous
1 6 (23.08%) CMDB
2 4 (15.38%) Mainframe
3 1 (3.846%) Firmware
Operating Systems
1 12 (46.15%) Windows
2 9 (34.62%) Windows 7
2 9 (34.62%) Windows XP
3 2 (7.692%) Windows Server 2008
3 2 (7.692%) Windows Server 2003
4 1 (3.846%) UNIX
4 1 (3.846%) HPUX
4 1 (3.846%) Solaris
4 1 (3.846%) Linux
Processes & Methodologies
1 19 (73.08%) ITIL
2 16 (61.54%) Incident Management
3 5 (19.23%) Problem Management
4 4 (15.38%) Service Management
5 3 (11.54%) Change Management
5 3 (11.54%) Demand Management
6 2 (7.692%) Software Deployment
6 2 (7.692%) Test Scripting
7 1 (3.846%) Asset Management
7 1 (3.846%) Data Analysis
7 1 (3.846%) ITSM
7 1 (3.846%) Service Delivery
7 1 (3.846%) Infrastructure Management
7 1 (3.846%) Change Control
Programming Languages
1 4 (15.38%) JCL
2 1 (3.846%) Shell Script
2 1 (3.846%) PowerShell
Qualifications
1 10 (38.46%) Security Cleared
2 9 (34.62%) SC Cleared
2 9 (34.62%) MCDST
3 8 (30.77%) MCSE
3 8 (30.77%) Microsoft Certification
4 7 (26.92%) MCP
4 7 (26.92%) MCITP
Quality Assurance & Compliance
1 7 (26.92%) ISO 9000
1 7 (26.92%) BS25999
1 7 (26.92%) ISO/IEC 27001
2 6 (23.08%) SLA
System Software
1 10 (38.46%) Active Directory
2 2 (7.692%) VMware Infrastructure
3 1 (3.846%) VMware ESX
Systems Management
1 11 (42.31%) OpenView
2 3 (11.54%) Tivoli
3 2 (7.692%) OpenView Configuration Management
4 1 (3.846%) BMC PATROL
4 1 (3.846%) Tivoli Monitoring
4 1 (3.846%) Tivoli Remote Control
4 1 (3.846%) MOM
Vendors
1 16 (61.54%) HP
2 11 (42.31%) Microsoft
3 9 (34.62%) Lotus
4 7 (26.92%) Peregrine
5 4 (15.38%) Dell
6 3 (11.54%) VMware
6 3 (11.54%) Sun
7 2 (7.692%) BMC
8 1 (3.846%) Remedy
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