The table below looks at the statistics for ServiceCenter skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 582 525 561
Rank change year-on-year
-57 +36
Contract jobs citing ServiceCenter 1 32 14
As % of all contract IT jobs located in England 0.002% 0.066% 0.026%
As % of the Systems Management category 0.025% 0.89% 0.39%
Number of daily rates quoted 1 29 10
Average daily rate
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of your Daily Rate
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£525 £120 £256
Average daily rate % change year-on-year
+337.50% -53.17%
UK excluding London average daily rate - £83 £175
% change year-on-year
- -52.85%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
ServiceCenter
UK

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised in the England region.

Systems Management Category
England
Contract IT job ads with a match in the
Systems Management category
3928 3608 3564
As % of all contract IT jobs located in England 7.71% 7.41% 6.71%
Number of daily rates quoted 2301 2097 1892
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £240 £210 £225
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £350 £335 £315
% change year-on-year
+4.47% +6.34%
Number of hourly rates quoted 142 147 165
Average hourly rate £19.00 £22.50 £20.00
Average hourly rate % change year-on-year
-15.55% +12.50%
90% offered a hourly rate of more than £10.50 £12.99 £11.20
10% offered a hourly rate of more than £32.06 £40.57 £36.50
UK excluding London average hourly rate £19.50 £20.75 £19.50
% change year-on-year
-6.02% +6.41%

ServiceCenter
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing ServiceCenter across the England region as a proportion of the total demand within the Systems Management category.

ServiceCenter Jobs Demand Trend in England

ServiceCenter
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter across the England region.

ServiceCenter Daily Rate Trend in England

ServiceCenter
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter across the England region.

ServiceCenter Hourly Rate Trend in England

ServiceCenter
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceCenter within the England region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +11 1 £525 +75.00%
North West - - - -
South East - - - -
West Midlands - - - -
ServiceCenter
UK

ServiceCenter
Top 30 Related IT Skills in England

For the 6 months to 22 August 2014, IT contractor jobs across the England region citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter.

1 10 (100.00%) ITIL
2 9 (90.00%) HP
3 6 (60.00%) CRM
3 6 (60.00%) SAP
3 6 (60.00%) SAP CRM
3 6 (60.00%) SAP IS-U
3 6 (60.00%) HP Quality Center
4 5 (50.00%) Release Management
5 4 (40.00%) SAP Basis
5 4 (40.00%) NetWeaver
5 4 (40.00%) SAP Certification
6 3 (30.00%) Service Management
6 3 (30.00%) Finance
7 2 (20.00%) Root Cause Analysis
7 2 (20.00%) Banking
7 2 (20.00%) Disaster Recovery
7 2 (20.00%) ITSM
7 2 (20.00%) BCP
7 2 (20.00%) UNIX
8 1 (10.00%) Windows
8 1 (10.00%) MS Excel
8 1 (10.00%) MCP
8 1 (10.00%) C++
8 1 (10.00%) SQL
8 1 (10.00%) Oracle
8 1 (10.00%) SQL Server
8 1 (10.00%) Sybase
8 1 (10.00%) MS Office
8 1 (10.00%) Peregrine
8 1 (10.00%) Foreign Exchange (FX)

ServiceCenter
Top Related IT Skills in England by Category

For the 6 months to 22 August 2014, IT contractor jobs across the England region citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

Application Platforms
1 4 (40.00%) NetWeaver
Applications
1 1 (10.00%) MS Excel
1 1 (10.00%) MS Office
Business Applications
1 6 (60.00%) SAP CRM
1 6 (60.00%) SAP IS-U
2 1 (10.00%) SAP Oil and Gas
Communications & Networking
1 1 (10.00%) Intranet
Database & Business Intelligence
1 1 (10.00%) SQL Server
General
1 3 (30.00%) Finance
2 2 (20.00%) Banking
3 1 (10.00%) Front Office
3 1 (10.00%) Back Office
3 1 (10.00%) Retail
3 1 (10.00%) Investment Banking
3 1 (10.00%) French Language
3 1 (10.00%) German Language
3 1 (10.00%) Italian Language
Job Titles
1 4 (40.00%) Analyst
2 2 (20.00%) Release Manager
2 2 (20.00%) Support Analyst
3 1 (10.00%) Service Analyst
3 1 (10.00%) Change Manager
3 1 (10.00%) Service Desk Analyst
3 1 (10.00%) Operations Analyst
3 1 (10.00%) Environment Manager
3 1 (10.00%) Change and Release Manager
Libraries, Frameworks & Software Standards
1 4 (40.00%) SAP Basis
Miscellaneous
1 1 (10.00%) Foreign Exchange (FX)
1 1 (10.00%) Fixed Income
1 1 (10.00%) Derivative
1 1 (10.00%) Computer Science
1 1 (10.00%) CMDB
Operating Systems
1 2 (20.00%) UNIX
2 1 (10.00%) Windows
Processes & Methodologies
1 10 (100.00%) ITIL
2 6 (60.00%) CRM
3 5 (50.00%) Release Management
4 3 (30.00%) Service Management
5 2 (20.00%) Root Cause Analysis
5 2 (20.00%) Disaster Recovery
5 2 (20.00%) ITSM
5 2 (20.00%) BCP
6 1 (10.00%) Workflow
6 1 (10.00%) Incident Management
6 1 (10.00%) Problem Management
Programming Languages
1 1 (10.00%) C++
1 1 (10.00%) SQL
Qualifications
1 4 (40.00%) SAP Certification
2 1 (10.00%) MCP
2 1 (10.00%) SC Cleared
2 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 1 (10.00%) SLA
Systems Management
1 6 (60.00%) HP Quality Center
2 1 (10.00%) OpenView
2 1 (10.00%) Nagios
Vendors
1 9 (90.00%) HP
2 6 (60.00%) SAP
3 1 (10.00%) Oracle
3 1 (10.00%) Sybase
3 1 (10.00%) Peregrine
3 1 (10.00%) Microsoft