The table below looks at the statistics for ServiceCenter skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
UK / England
Rank 560 582 585
Rank change year-on-year
+22 +3
Contract jobs citing ServiceCenter 5 13 7
As % of all contract IT jobs located in England 0.012% 0.028% 0.015%
As % of the Systems Management category 0.12% 0.32% 0.17%
Number of daily rates quoted 2 9 5
Median daily rate £111 £300 £250
Median daily rate % change year-on-year
-63.16% +20.00%
90% offered a daily rate of more than £95 £130 £155
10% offered a daily rate of more than £126 £353 £340
UK excluding London median daily rate £111 £323 £250
% change year-on-year
-65.73% +29.00%
Number of hourly rates quoted 1 2 2
Median hourly rate £11.40 £9.00 £13.50
Median hourly rate % change year-on-year
+26.66% -33.33%
UK excluding London median hourly rate £11.40 £9.00 £13.50
% change year-on-year
+26.66% -33.33%

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised in the England region.

Systems Management Category
England
Contract IT job ads with a match in the
Systems Management category
4292 4067 4174
As % of all contract IT jobs located in England 10.35% 8.74% 8.99%
Number of daily rates quoted 2847 2546 2524
Median daily rate £475 £450 £425
Median daily rate % change year-on-year
+5.55% +5.88%
90% offered a daily rate of more than £320 £295 £250
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £413 £400 £363
% change year-on-year
+3.12% +10.34%
Number of hourly rates quoted 100 137 138
Median hourly rate £35.00 £22.85 £21.00
Median hourly rate % change year-on-year
+53.17% +8.80%
90% offered a hourly rate of more than £13.00 £12.00 £13.03
10% offered a hourly rate of more than £53.50 £54.76 £39.50
UK excluding London median hourly rate £23.75 £21.75 £22.50
% change year-on-year
+9.19% -3.33%

ServiceCenter
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing ServiceCenter as a proportion of all IT contracts with a match in the Systems Management category.

ServiceCenter Jobs Demand Trend in England

ServiceCenter
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter across the England region.

ServiceCenter Daily Rate Trend in England

ServiceCenter
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter across the England region.

ServiceCenter Hourly Rate Trend in England

ServiceCenter
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceCenter within the England region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Midlands - 2 £111 -
North West +23 1 - -
South East +12 1 - -
London +11 1 - -
ServiceCenter
UK

ServiceCenter
Top 30 Related IT Skills in England

For the 6 months to 20 January 2017, IT contractor jobs citing ServiceCenter also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for ServiceCenter.

1 9 (100.00%) HP
2 4 (44.44%) MS Office
2 4 (44.44%) Active Directory
3 3 (33.33%) Incident Management
3 3 (33.33%) Finance
3 3 (33.33%) Windows
3 3 (33.33%) Remedy
4 2 (22.22%) Six Sigma
4 2 (22.22%) TCP/IP
4 2 (22.22%) Cisco
4 2 (22.22%) Microsoft
4 2 (22.22%) MS Excel
4 2 (22.22%) Windows XP
4 2 (22.22%) MS Exchange
4 2 (22.22%) ITIL
4 2 (22.22%) Wireless
4 2 (22.22%) Problem Management
4 2 (22.22%) Banking
4 2 (22.22%) SCCM
4 2 (22.22%) Windows 7
4 2 (22.22%) Windows 8
4 2 (22.22%) PowerShell
4 2 (22.22%) Exchange Server 2010
4 2 (22.22%) Continuous Improvement
4 2 (22.22%) Root Cause Analysis
4 2 (22.22%) Six Sigma Yellow Belt
5 1 (11.11%) Capacity Management
5 1 (11.11%) Office 365
5 1 (11.11%) Microsoft Intune
5 1 (11.11%) SQL Server 2012

ServiceCenter
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) Exchange Server 2010
1 2 (22.22%) MS Exchange
2 1 (11.11%) CICS
2 1 (11.11%) Exchange Server 2003
2 1 (11.11%) Exchange Server 2007
2 1 (11.11%) SharePoint
Applications
1 4 (44.44%) MS Office
2 2 (22.22%) MS Excel
3 1 (11.11%) MS PowerPoint
3 1 (11.11%) Spreadsheet
Business Applications
1 1 (11.11%) Remedy ITSM
Cloud Services
1 1 (11.11%) Office 365
Communications & Networking
1 2 (22.22%) TCP/IP
1 2 (22.22%) Wireless
2 1 (11.11%) Firewall
2 1 (11.11%) FTP
2 1 (11.11%) HTTP
2 1 (11.11%) Internet
2 1 (11.11%) Intranet
2 1 (11.11%) NAS
2 1 (11.11%) Remote Desktop
2 1 (11.11%) SAN
2 1 (11.11%) VoIP
2 1 (11.11%) VPN
Database & Business Intelligence
1 1 (11.11%) DB2
1 1 (11.11%) MS Access
1 1 (11.11%) SQL Server
1 1 (11.11%) SQL Server 2005
1 1 (11.11%) SQL Server 2008
1 1 (11.11%) SQL Server 2012
Development Applications
1 1 (11.11%) Fiddler
1 1 (11.11%) Firebug
1 1 (11.11%) JMeter
1 1 (11.11%) LoadRunner
1 1 (11.11%) The Grinder
1 1 (11.11%) Toad
General
1 3 (33.33%) Finance
2 2 (22.22%) Banking
3 1 (11.11%) Financial Institution
Job Titles
1 4 (44.44%) Analyst
2 3 (33.33%) Support Analyst
3 1 (11.11%) 1st Line Support
3 1 (11.11%) 1st Line Support Technician
3 1 (11.11%) 1st/2nd Line Support
3 1 (11.11%) 1st/2nd Line Support Analyst
3 1 (11.11%) 2nd Line Support
3 1 (11.11%) 2nd Line Support Analyst
3 1 (11.11%) 3rd Line Support
3 1 (11.11%) 3rd Line Support Engineer
3 1 (11.11%) Change Manager
3 1 (11.11%) IT Analyst
3 1 (11.11%) IT Support
3 1 (11.11%) IT Support Analyst
3 1 (11.11%) Performance Test Leader
3 1 (11.11%) Service Desk Technician
3 1 (11.11%) Storage Engineer
3 1 (11.11%) Support Engineer
3 1 (11.11%) Support Technician
3 1 (11.11%) Test Leader
Libraries, Frameworks & Software Standards
1 1 (11.11%) SOAP
1 1 (11.11%) Software Packaging
Miscellaneous
1 1 (11.11%) Analytical Skills
1 1 (11.11%) Blackberry
1 1 (11.11%) Data Centre
1 1 (11.11%) Mainframe
1 1 (11.11%) VSAM
Operating Systems
1 3 (33.33%) Windows
2 2 (22.22%) Windows 7
2 2 (22.22%) Windows 8
2 2 (22.22%) Windows XP
3 1 (11.11%) Apple iOS
3 1 (11.11%) Mac OS X
3 1 (11.11%) Unix
3 1 (11.11%) Windows 10
3 1 (11.11%) Windows Server 2003
3 1 (11.11%) Windows Server 2008
Processes & Methodologies
1 3 (33.33%) Incident Management
2 2 (22.22%) Continuous Improvement
2 2 (22.22%) ITIL
2 2 (22.22%) Problem Management
2 2 (22.22%) Root Cause Analysis
2 2 (22.22%) Six Sigma
3 1 (11.11%) Asset Management
3 1 (11.11%) Capacity Management
3 1 (11.11%) Change Management
3 1 (11.11%) Chat Support
3 1 (11.11%) ITSM
3 1 (11.11%) Migration
3 1 (11.11%) Performance Analysis
3 1 (11.11%) Performance Testing
3 1 (11.11%) Service Delivery
3 1 (11.11%) Service Management
3 1 (11.11%) Stress Testing
3 1 (11.11%) Test Scripting
3 1 (11.11%) Validation
Programming Languages
1 2 (22.22%) PowerShell
2 1 (11.11%) COBOL
2 1 (11.11%) JCL
2 1 (11.11%) SQL
2 1 (11.11%) VBScript
Qualifications
1 2 (22.22%) Six Sigma Yellow Belt
2 1 (11.11%) ITIL Certification
2 1 (11.11%) SC Cleared
2 1 (11.11%) Security Cleared
System Software
1 4 (44.44%) Active Directory
2 1 (11.11%) VMware Infrastructure
2 1 (11.11%) vSphere
2 1 (11.11%) XenDesktop
Systems Management
1 2 (22.22%) SCCM
2 1 (11.11%) Backup Exec
2 1 (11.11%) Microsoft Intune
2 1 (11.11%) ZENworks
Vendors
1 9 (100.00%) HP
2 3 (33.33%) Remedy
3 2 (22.22%) Cisco
3 2 (22.22%) Microsoft
4 1 (11.11%) Apple
4 1 (11.11%) Citrix
4 1 (11.11%) EMC
4 1 (11.11%) Google
4 1 (11.11%) NetApp
4 1 (11.11%) Oracle
4 1 (11.11%) VMware