The table below looks at the statistics for ServiceCenter skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 576 460 513
Rank change year-on-year
-116 +53
Contract jobs citing ServiceCenter 7 93 26
As % of all contract IT jobs located in the UK 0.014% 0.19% 0.058%
As % of the Systems Management category 0.17% 2.65% 0.90%
Number of daily rates quoted 5 80 14
Average daily rate
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of your Daily Rate
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£250 £110 £275
Average daily rate % change year-on-year
+127.27% -60.00%
90% offered a daily rate of more than £155 £65 £128
10% offered a daily rate of more than £340 £135 £318
UK excluding London average daily rate £250 £105 £135
% change year-on-year
+138.09% -22.22%
Number of hourly rates quoted 2 3 0
Average hourly rate £13.50 £8.63 -
Average hourly rate % change year-on-year
+56.43% -
UK excluding London average hourly rate £13.50 £8.63 -
% change year-on-year
+56.43% -

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised across the UK.

Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
4122 3508 2895
As % of all contract IT jobs located in the UK 8.08% 7.28% 6.49%
Number of daily rates quoted 2501 2015 1567
Average daily rate £425 £387 £375
Average daily rate % change year-on-year
+9.74% +3.26%
90% offered a daily rate of more than £250 £223 £225
10% offered a daily rate of more than £550 £500 £475
UK excluding London average daily rate £363 £330 £350
% change year-on-year
+9.84% -5.71%
Number of hourly rates quoted 130 139 204
Average hourly rate £18.70 £18.50 £23.75
Average hourly rate % change year-on-year
+1.08% -22.10%
90% offered a hourly rate of more than £13.00 £11.50 £12.50
10% offered a hourly rate of more than £46.00 £33.78 £41.00
UK excluding London average hourly rate £21.50 £21.00 £25.25
% change year-on-year
+2.38% -16.83%

ServiceCenter
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ServiceCenter within the UK as a proportion of the total demand within the Systems Management category.

ServiceCenter Jobs Demand Trend in the UK

ServiceCenter
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter within the UK.

ServiceCenter Daily Rate Trend in the UK

ServiceCenter
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceCenter within the UK over the 3 months to 30 January 2015.

ServiceCenter Daily Rate Histogram in the UK

ServiceCenter
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter within the UK.

ServiceCenter Hourly Rate Trend in the UK

ServiceCenter
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceCenter within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -104 7 £250 +127.27% 1
West Midlands - 3 £250 -
Warwickshire - 2 £250 -
London -7 1 - - 1
South East - 1 - -
South West - - - -
Bournemouth - - - -
Reading - - - -
Warwick - - - -
Berkshire - - - -
Dorset - - - -

ServiceCenter
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT contractor jobs within the UK citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter.

1 15 (100.00%) HP
2 9 (60.00%) Microsoft
2 9 (60.00%) Windows
3 7 (46.67%) Remedy
4 6 (40.00%) Finance
4 6 (40.00%) ITIL
4 6 (40.00%) Active Directory
4 6 (40.00%) Problem Management
5 5 (33.33%) ITSM
5 5 (33.33%) PowerShell
6 4 (26.67%) Service Management
6 4 (26.67%) VMware
6 4 (26.67%) SQL Server Reporting Services
6 4 (26.67%) Data Analysis
6 4 (26.67%) Business Intelligence
6 4 (26.67%) Oracle
6 4 (26.67%) SQL Server
6 4 (26.67%) Crystal Reports
6 4 (26.67%) Oracle Reports
6 4 (26.67%) MS Excel
6 4 (26.67%) SQL Server 2008
6 4 (26.67%) MS PowerPoint
6 4 (26.67%) SQL Server Integration Services
7 3 (20.00%) Smartphone
7 3 (20.00%) Remedy ITSM
7 3 (20.00%) XenDesktop
7 3 (20.00%) Windows 7
7 3 (20.00%) VMware Infrastructure
7 3 (20.00%) vSphere
7 3 (20.00%) Windows XP

ServiceCenter
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT contractor jobs within the UK citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

Application Platforms
1 2 (13.33%) Blackberry Enterprise Server
1 2 (13.33%) IIS
1 2 (13.33%) IBM Notes
1 2 (13.33%) MS Exchange
Applications
1 4 (26.67%) MS Excel
1 4 (26.67%) MS PowerPoint
2 2 (13.33%) MS Office
Business Applications
1 3 (20.00%) Remedy ITSM
Communications & Networking
1 3 (20.00%) VPN
1 3 (20.00%) DNS
1 3 (20.00%) SAN
2 2 (13.33%) DMZ
3 1 (6.67%) Wireshark
3 1 (6.67%) HTTP
3 1 (6.67%) TCP/IP
Database & Business Intelligence
1 4 (26.67%) SQL Server Reporting Services
1 4 (26.67%) SQL Server
1 4 (26.67%) Crystal Reports
1 4 (26.67%) Oracle Reports
1 4 (26.67%) SQL Server 2008
1 4 (26.67%) SQL Server Integration Services
Development Applications
1 1 (6.67%) WinDbg
General
1 6 (40.00%) Finance
2 1 (6.67%) Advertising
Job Titles
1 5 (33.33%) Desktop Support
1 5 (33.33%) Support Engineer
2 4 (26.67%) Analyst
2 4 (26.67%) Desktop Engineer
2 4 (26.67%) Data Analyst
2 4 (26.67%) MI Analyst
3 3 (20.00%) Desktop Support Engineer
4 2 (13.33%) 2nd Line Support
4 2 (13.33%) Server Engineer
4 2 (13.33%) Remote Desktop Support
5 1 (6.67%) Windows Infrastructure Engineer
5 1 (6.67%) Senior Support Engineer
5 1 (6.67%) Senior Server Engineer
5 1 (6.67%) Infrastructure Engineer
5 1 (6.67%) Senior Desktop Engineer
5 1 (6.67%) Senior Desktop Support
5 1 (6.67%) Senior Desktop Support Engineer
5 1 (6.67%) Windows Server Engineer
Miscellaneous
1 3 (20.00%) Smartphone
2 2 (13.33%) Blackberry
2 2 (13.33%) Analytical Skills
Operating Systems
1 9 (60.00%) Windows
2 3 (20.00%) Windows 7
2 3 (20.00%) Windows XP
2 3 (20.00%) Linux
3 2 (13.33%) HPUX
3 2 (13.33%) Windows 2000
3 2 (13.33%) NetWare
3 2 (13.33%) Apple iOS
3 2 (13.33%) Windows Vista
4 1 (6.67%) Windows 8
4 1 (6.67%) Windows Server 2012
4 1 (6.67%) Windows Server 2008
Processes & Methodologies
1 6 (40.00%) ITIL
1 6 (40.00%) Problem Management
2 5 (33.33%) ITSM
3 4 (26.67%) Service Management
3 4 (26.67%) Data Analysis
3 4 (26.67%) Business Intelligence
4 2 (13.33%) Change Management
4 2 (13.33%) Knowledge Management
4 2 (13.33%) Continuous Improvement
4 2 (13.33%) Root Cause Analysis
4 2 (13.33%) Performance Tuning
5 1 (6.67%) Incident Management
5 1 (6.67%) Performance Monitoring
5 1 (6.67%) Disaster Recovery
Programming Languages
1 5 (33.33%) PowerShell
2 3 (20.00%) VBScript
3 1 (6.67%) SQL
Qualifications
1 2 (13.33%) Microsoft Certification
1 2 (13.33%) VMware Certified Professional (VCP)
2 1 (6.67%) SC Cleared
2 1 (6.67%) Security Cleared
2 1 (6.67%) Cisco Certification
2 1 (6.67%) CCNA
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 6 (40.00%) Active Directory
2 3 (20.00%) XenDesktop
2 3 (20.00%) VMware Infrastructure
2 3 (20.00%) vSphere
3 2 (13.33%) VMware ESXi
4 1 (6.67%) Microsoft App-V
Systems Management
1 2 (13.33%) Tivoli
1 2 (13.33%) BladeLogic
1 2 (13.33%) SCCM
2 1 (6.67%) NetBackup
2 1 (6.67%) Systems Management Server (SMS)
Vendors
1 15 (100.00%) HP
2 9 (60.00%) Microsoft
3 7 (46.67%) Remedy
4 4 (26.67%) VMware
4 4 (26.67%) Oracle
5 3 (20.00%) Dell
5 3 (20.00%) Peregrine
6 2 (13.33%) Lotus
6 2 (13.33%) Symantec
6 2 (13.33%) BMC
6 2 (13.33%) NetApp
6 2 (13.33%) Novell
6 2 (13.33%) EMC
6 2 (13.33%) Citrix
7 1 (6.67%) Cisco