The table below looks at the statistics for ServiceCenter skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 602 579 540
Rank change year-on-year
-23 -39
Contract jobs citing ServiceCenter 10 15 12
As % of all contract IT jobs located in the UK 0.018% 0.028% 0.026%
As % of the Systems Management category 0.23% 0.36% 0.36%
Number of daily rates quoted 6 10 6
Average daily rate
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of your Daily Rate
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£325 £394 £313
Average daily rate % change year-on-year
-17.46% +26.00%
90% offered a daily rate of more than £217 £110 £218
10% offered a daily rate of more than £550 £475 £363
UK excluding London average daily rate £319 £341 £135
% change year-on-year
-6.45% +152.40%
Number of hourly rates quoted 2 0 2
Average hourly rate £13.80 - £14.11
UK excluding London average hourly rate £13.80 - £14.11

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised across the UK.

Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
4352 4169 3328
As % of all contract IT jobs located in the UK 7.80% 7.75% 7.10%
Number of daily rates quoted 2681 2408 1912
Average daily rate £400 £390 £375
Average daily rate % change year-on-year
+2.56% +4.00%
90% offered a daily rate of more than £250 £225 £241
10% offered a daily rate of more than £550 £525 £500
UK excluding London average daily rate £375 £350 £325
% change year-on-year
+7.14% +7.69%
Number of hourly rates quoted 194 160 162
Average hourly rate £20.50 £25.00 £20.00
Average hourly rate % change year-on-year
-18.00% +25.00%
90% offered a hourly rate of more than £12.50 £12.95 £12.50
10% offered a hourly rate of more than £39.10 £45.00 £32.50
UK excluding London average hourly rate £21.00 £25.00 £20.00
% change year-on-year
-16.00% +25.00%

ServiceCenter
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ServiceCenter within the UK as a proportion of the total demand within the Systems Management category.

ServiceCenter Jobs Demand Trend in the UK

ServiceCenter
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter within the UK.

ServiceCenter Daily Rate Trend in the UK

ServiceCenter
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceCenter within the UK over the 3 months to 6 May 2015.

ServiceCenter Daily Rate Histogram in the UK

ServiceCenter
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter within the UK.

ServiceCenter Hourly Rate Trend in the UK

ServiceCenter
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceCenter within the UK over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 9 £325 -17.46% 3
London -6 4 £550 +15.78%
West Midlands -12 3 £325 -7.14% 2
Warwickshire - 3 £325 - 2
City of London +19 2 £550 +15.78%
Atherstone - 2 £325 -
East Midlands -13 1 - -
County Antrim - 1 £121 -
Belfast - 1 £121 -
Hertfordshire - 1 - - 1
Leicestershire - 1 - -
East of England - 1 - - 1
Northern Ireland - 1 £121 -

ServiceCenter
Top 30 Related IT Skills

For the 6 months to 6 May 2015, IT contractor jobs within the UK citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter.

1 16 (100.00%) HP
2 7 (43.75%) ITIL
2 7 (43.75%) Windows
3 5 (31.25%) HPUX
3 5 (31.25%) Linux
3 5 (31.25%) Remedy
3 5 (31.25%) Knowledge Management
3 5 (31.25%) Continuous Improvement
4 4 (25.00%) VMware Infrastructure
4 4 (25.00%) Remedy ITSM
4 4 (25.00%) Active Directory
4 4 (25.00%) Symantec
4 4 (25.00%) Change Management
4 4 (25.00%) ITSM
4 4 (25.00%) VMware
4 4 (25.00%) Citrix
4 4 (25.00%) SLA
5 3 (18.75%) Microsoft
5 3 (18.75%) Web Services
5 3 (18.75%) C#
5 3 (18.75%) SQL
5 3 (18.75%) VBScript
5 3 (18.75%) VB
5 3 (18.75%) .NET
5 3 (18.75%) Microsoft App-V
5 3 (18.75%) AppSense
5 3 (18.75%) Project Management
5 3 (18.75%) Wireshark
5 3 (18.75%) PowerShell
5 3 (18.75%) WCF

ServiceCenter
Top Related IT Skills by Category

For the 6 months to 6 May 2015, IT contractor jobs within the UK citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) SharePoint
1 1 (6.25%) Blackberry Enterprise Server
Applications
1 2 (12.50%) MS Office
1 2 (12.50%) MS Excel
2 1 (6.25%) MS PowerPoint
Business Applications
1 4 (25.00%) Remedy ITSM
Communications & Networking
1 3 (18.75%) Wireshark
2 1 (6.25%) DHCP
2 1 (6.25%) TCP/IP
2 1 (6.25%) DNS
2 1 (6.25%) SAN
Database & Business Intelligence
1 1 (6.25%) SQL Server
1 1 (6.25%) Crystal Reports
1 1 (6.25%) Oracle Reports
1 1 (6.25%) SQL Server Reporting Services
1 1 (6.25%) SQL Server Integration Services
1 1 (6.25%) SQL Server 2008
Development Applications
1 3 (18.75%) WinDbg
General
1 2 (12.50%) Finance
1 2 (12.50%) Banking
2 1 (6.25%) Investment Banking
2 1 (6.25%) Financial Institution
Job Titles
1 5 (31.25%) Analyst
2 4 (25.00%) Architect
3 3 (18.75%) Technical Support
4 2 (12.50%) Support Engineer
4 2 (12.50%) Desktop Support
4 2 (12.50%) Technical Support Analyst
4 2 (12.50%) Desktop Support Engineer
4 2 (12.50%) Technical Analyst
4 2 (12.50%) Desktop Engineer
4 2 (12.50%) 2nd Line Support
4 2 (12.50%) Support Analyst
5 1 (6.25%) Data Analyst
5 1 (6.25%) Server Engineer
5 1 (6.25%) Senior Server Engineer
5 1 (6.25%) Relationships Manager
5 1 (6.25%) MI Analyst
5 1 (6.25%) Customer Analyst
5 1 (6.25%) Service Desk Analyst
5 1 (6.25%) Solutions Architect
5 1 (6.25%) Service Analyst
Libraries, Frameworks & Software Standards
1 3 (18.75%) .NET
1 3 (18.75%) Web Services
1 3 (18.75%) WCF
Miscellaneous
1 3 (18.75%) Analytical Skills
2 2 (12.50%) Smartphone
3 1 (6.25%) Blackberry
Operating Systems
1 7 (43.75%) Windows
2 5 (31.25%) HPUX
2 5 (31.25%) Linux
3 1 (6.25%) Windows Vista
3 1 (6.25%) Windows Server 2008
3 1 (6.25%) Windows 7
3 1 (6.25%) Windows Server 2012
3 1 (6.25%) UNIX
Processes & Methodologies
1 7 (43.75%) ITIL
2 5 (31.25%) Knowledge Management
2 5 (31.25%) Continuous Improvement
3 4 (25.00%) Change Management
3 4 (25.00%) ITSM
4 3 (18.75%) Performance Tuning
4 3 (18.75%) Performance Monitoring
4 3 (18.75%) Project Management
5 2 (12.50%) Incident Management
6 1 (6.25%) Problem Management
6 1 (6.25%) Service Management
6 1 (6.25%) People Management
6 1 (6.25%) Root Cause Analysis
6 1 (6.25%) Document Management
6 1 (6.25%) Data Analysis
6 1 (6.25%) CRM
6 1 (6.25%) ERP
6 1 (6.25%) Business Intelligence
Programming Languages
1 3 (18.75%) C#
1 3 (18.75%) SQL
1 3 (18.75%) VBScript
1 3 (18.75%) VB
1 3 (18.75%) PowerShell
Qualifications
1 1 (6.25%) ITIL Certification
1 1 (6.25%) Degree
1 1 (6.25%) SC Cleared
1 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 4 (25.00%) SLA
System Software
1 4 (25.00%) Active Directory
1 4 (25.00%) VMware Infrastructure
2 3 (18.75%) XenDesktop
2 3 (18.75%) vSphere
2 3 (18.75%) Microsoft App-V
Systems Management
1 1 (6.25%) NetBackup
1 1 (6.25%) SCCM
1 1 (6.25%) AirWatch
Vendors
1 16 (100.00%) HP
2 5 (31.25%) Remedy
3 4 (25.00%) VMware
3 4 (25.00%) Citrix
3 4 (25.00%) Symantec
4 3 (18.75%) Microsoft
4 3 (18.75%) AppSense
5 2 (12.50%) Oracle
5 2 (12.50%) Peregrine
6 1 (6.25%) Reuters
6 1 (6.25%) Bloomberg
6 1 (6.25%) Siebel