The table below looks at the statistics for ServiceCenter skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 May 2016
Same period 2015 Same period 2014
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 640 631 613
Rank change year-on-year
-9 -18
Contract jobs citing ServiceCenter 7 9 17
As % of all contract IT jobs located in the UK 0.013% 0.016% 0.031%
As % of the Systems Management category 0.13% 0.20% 0.39%
Number of daily rates quoted 6 6 12
Median daily rate £260 £325 £341
Median daily rate % change year-on-year
-20.00% -4.62%
90% offered a daily rate of more than £137 £217 £110
10% offered a daily rate of more than £360 £550 £471
UK excluding London median daily rate £260 £319 £331
% change year-on-year
-18.43% -3.80%
Number of hourly rates quoted 0 2 0
Median hourly rate - £13.80 -
UK excluding London median hourly rate - £13.80 -

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised across the UK.

Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
5541 4575 4364
As % of all contract IT jobs located in the UK 9.97% 8.20% 7.88%
Number of daily rates quoted 3503 2778 2504
Median daily rate £450 £400 £400
Median daily rate % change year-on-year
+12.50% -
90% offered a daily rate of more than £300 £250 £225
10% offered a daily rate of more than £575 £550 £525
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 133 199 159
Median hourly rate £22.25 £20.19 £22.50
Median hourly rate % change year-on-year
+10.23% -10.28%
90% offered a hourly rate of more than £13.50 £12.50 £12.60
10% offered a hourly rate of more than £48.50 £37.50 £45.00
UK excluding London median hourly rate £24.00 £20.19 £25.00
% change year-on-year
+18.90% -19.26%

ServiceCenter
Jobs Demand Trend

The demand trend of contract jobs citing ServiceCenter as a proportion of all IT contracts with a match in the Systems Management category.

ServiceCenter Jobs Demand Trend in the UK

ServiceCenter
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter within the UK.

ServiceCenter Daily Rate Trend in the UK

ServiceCenter
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceCenter within the UK over the 3 months to 3 May 2016.

ServiceCenter Daily Rate Histogram in the UK

ServiceCenter
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter within the UK.

ServiceCenter Hourly Rate Trend in the UK

ServiceCenter
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceCenter within the UK over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 7 £260 -20.00%
London -25 2 £155 -71.81%
North West - 2 £360 -
South East - 2 £260 -
Manchester - 2 £360 -
Hampshire - 1 - -
Kent - 1 £260 -
Surrey - 1 £260 -
West Sussex - 1 £260 -
Yorkshire - 1 £108 -
Sheffield - 1 £108 -
South Yorkshire - 1 £108 -

ServiceCenter
Top 30 Related IT Skills

For the 6 months to 3 May 2016, IT contractor jobs citing ServiceCenter also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ServiceCenter.

1 18 (90.00%) HP
2 15 (75.00%) Windows
3 11 (55.00%) MS Exchange
3 11 (55.00%) Active Directory
4 9 (45.00%) Windows 7
5 8 (40.00%) IBM
5 8 (40.00%) VPN
5 8 (40.00%) MS Office
6 7 (35.00%) Citrix
6 7 (35.00%) Microsoft
6 7 (35.00%) ITSM
7 6 (30.00%) Change Management
7 6 (30.00%) VMware
7 6 (30.00%) Mainframe
7 6 (30.00%) Incident Management
7 6 (30.00%) Exchange Server 2003
7 6 (30.00%) Windows Vista
7 6 (30.00%) Exchange Server 2007
7 6 (30.00%) Windows Server 2008
7 6 (30.00%) Windows XP
7 6 (30.00%) Oracle
7 6 (30.00%) Windows 2000
7 6 (30.00%) Unix
7 6 (30.00%) Windows Server 2003
7 6 (30.00%) Windows Server
8 5 (25.00%) Exchange Server 2010
8 5 (25.00%) Remedy
8 5 (25.00%) Blackberry
8 5 (25.00%) Remedy ITSM
8 5 (25.00%) Backup Exec

ServiceCenter
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (55.00%) MS Exchange
2 6 (30.00%) Exchange Server 2003
2 6 (30.00%) Exchange Server 2007
3 5 (25.00%) Exchange Server 2010
4 4 (20.00%) IBM Notes
4 4 (20.00%) WebSphere
5 2 (10.00%) Blackberry Enterprise Server
5 2 (10.00%) SAS
5 2 (10.00%) WebSphere Application Server
Applications
1 8 (40.00%) MS Office
2 3 (15.00%) Acrobat
2 3 (15.00%) MS Excel
2 3 (15.00%) MS PowerPoint
2 3 (15.00%) MS Project
2 3 (15.00%) MS Visio
2 3 (15.00%) Spreadsheet
Business Applications
1 5 (25.00%) Remedy ITSM
Communications & Networking
1 8 (40.00%) VPN
2 4 (20.00%) WinSCP
3 3 (15.00%) Internet
3 3 (15.00%) LAN
3 3 (15.00%) Remote Desktop
3 3 (15.00%) WAN
3 3 (15.00%) WebEx
4 2 (10.00%) DHCP
4 2 (10.00%) DNS
4 2 (10.00%) Firewall
4 2 (10.00%) FTP
4 2 (10.00%) HTTP
4 2 (10.00%) TCP/IP
Database & Business Intelligence
1 4 (20.00%) DB2
1 4 (20.00%) MS Access
1 4 (20.00%) SQL Server
2 2 (10.00%) SQL Server 2005
2 2 (10.00%) SQL Server 2008
Development Applications
1 4 (20.00%) HP UFT
1 4 (20.00%) LoadRunner
1 4 (20.00%) Toad
General
1 5 (25.00%) Finance
2 2 (10.00%) Banking
2 2 (10.00%) Corporate Banking
Job Titles
1 8 (40.00%) Analyst
2 4 (20.00%) 1st Line Support
2 4 (20.00%) Support Analyst
3 3 (15.00%) Service Analyst
4 2 (10.00%) 1st Line Support Analyst
4 2 (10.00%) 2nd Line Support
4 2 (10.00%) 2nd Line Support Analyst
4 2 (10.00%) Administrator
4 2 (10.00%) Financial Analyst
4 2 (10.00%) Help Desk Engineer
4 2 (10.00%) Mainframe Operator
4 2 (10.00%) Service Desk Analyst
4 2 (10.00%) Support Engineer
4 2 (10.00%) Support Team Leader
4 2 (10.00%) Systems Access Analyst
4 2 (10.00%) Systems Administrator
4 2 (10.00%) Team Leader
4 2 (10.00%) Test Leader
4 2 (10.00%) VMware Engineer
4 2 (10.00%) VMware Support Engineer
Libraries, Frameworks & Software Standards
1 4 (20.00%) WebSphere MQ
2 2 (10.00%) CSS
2 2 (10.00%) IBM Integration Bus
2 2 (10.00%) ISPF
2 2 (10.00%) SOAP
Miscellaneous
1 6 (30.00%) Mainframe
2 5 (25.00%) Blackberry
3 4 (20.00%) Data Centre
4 3 (15.00%) PDA
5 2 (10.00%) Clustering
5 2 (10.00%) Enterprise Storage
Operating Systems
1 15 (75.00%) Windows
2 9 (45.00%) Windows 7
3 6 (30.00%) Unix
3 6 (30.00%) Windows 2000
3 6 (30.00%) Windows Server
3 6 (30.00%) Windows Server 2003
3 6 (30.00%) Windows Server 2008
3 6 (30.00%) Windows Vista
3 6 (30.00%) Windows XP
4 2 (10.00%) AIX
4 2 (10.00%) Apple iOS
4 2 (10.00%) Linux
4 2 (10.00%) NetWare
4 2 (10.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 7 (35.00%) ITSM
2 6 (30.00%) Change Management
2 6 (30.00%) Incident Management
3 4 (20.00%) Load Balancing
3 4 (20.00%) Load Testing
3 4 (20.00%) Operational Acceptance Testing
3 4 (20.00%) Validation
4 3 (15.00%) ITIL
5 2 (10.00%) Coaching
5 2 (10.00%) Defect Management
5 2 (10.00%) Disaster Recovery
5 2 (10.00%) Mentoring
5 2 (10.00%) Migration
5 2 (10.00%) Project Management
5 2 (10.00%) Release Management
5 2 (10.00%) Risk Analysis
5 2 (10.00%) Root Cause Analysis
5 2 (10.00%) Test Management
6 1 (5.00%) Service Management
Programming Languages
1 2 (10.00%) JCL
1 2 (10.00%) PowerShell
1 2 (10.00%) SQL
1 2 (10.00%) VBScript
Qualifications
1 3 (15.00%) Security Cleared
2 2 (10.00%) MCP
2 2 (10.00%) Microsoft Certification
2 2 (10.00%) VCP5
2 2 (10.00%) VERITAS Certified Professional (VCP)
2 2 (10.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (10.00%) QA
1 2 (10.00%) Sarbanes-Oxley
1 2 (10.00%) SLA
System Software
1 11 (55.00%) Active Directory
2 4 (20.00%) VMware Infrastructure
2 4 (20.00%) XenDesktop
3 2 (10.00%) Forefront TMG
3 2 (10.00%) ISA Server
3 2 (10.00%) Job Entry Subsystem
3 2 (10.00%) Time Sharing Option
3 2 (10.00%) VMware ESX
3 2 (10.00%) vSphere
3 2 (10.00%) XenApp
Systems Management
1 5 (25.00%) Backup Exec
2 4 (20.00%) DameWare
3 3 (15.00%) OpenView
3 3 (15.00%) Systems Management Server (SMS)
4 2 (10.00%) HP Data Protector
4 2 (10.00%) HP Quality Center
4 2 (10.00%) Tivoli
4 2 (10.00%) Tivoli Storage Manager
4 2 (10.00%) WSUS
5 1 (5.00%) HP NNM
5 1 (5.00%) HP SiteScope
5 1 (5.00%) HP UCMDB
5 1 (5.00%) OVSD
Vendors
1 18 (90.00%) HP
2 8 (40.00%) IBM
3 7 (35.00%) Citrix
3 7 (35.00%) Microsoft
4 6 (30.00%) Oracle
4 6 (30.00%) VMware
5 5 (25.00%) Remedy
6 4 (20.00%) LexisNexis
6 4 (20.00%) Lotus
6 4 (20.00%) Peregrine
7 3 (15.00%) Adobe
7 3 (15.00%) Bomgar
8 2 (10.00%) Cisco
8 2 (10.00%) Dell
8 2 (10.00%) Intel
8 2 (10.00%) NetApp
8 2 (10.00%) Novell
8 2 (10.00%) Red Hat
8 2 (10.00%) Symantec
8 2 (10.00%) Veritas