The table below looks at the statistics for ServiceCenter skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 600 543 588
Rank change year-on-year
-57 +45
Contract jobs citing ServiceCenter 1 32 15
As % of all contract IT jobs located in the UK 0.002% 0.060% 0.025%
As % of the Systems Management category 0.024% 0.82% 0.38%
Number of daily rates quoted 1 29 11
Average daily rate
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£525 £120 £225
Average daily rate % change year-on-year
+337.50% -46.66%
UK excluding London average daily rate - £90 £175
% change year-on-year
- -48.57%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised across the UK.

Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
4218 3917 3906
As % of all contract IT jobs located in the UK 7.61% 7.36% 6.63%
Number of daily rates quoted 2462 2234 2037
Average daily rate £388 £375 £350
Average daily rate % change year-on-year
+3.33% +7.14%
90% offered a daily rate of more than £233 £210 £220
10% offered a daily rate of more than £525 £500 £495
UK excluding London average daily rate £350 £335 £315
% change year-on-year
+4.47% +6.34%
Number of hourly rates quoted 144 146 180
Average hourly rate £19.00 £22.25 £20.00
Average hourly rate % change year-on-year
-14.60% +11.25%
90% offered a hourly rate of more than £10.75 £12.98 £12.48
10% offered a hourly rate of more than £39.00 £40.17 £36.50
UK excluding London average hourly rate £19.25 £20.50 £20.00
% change year-on-year
-6.09% +2.50%

ServiceCenter
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ServiceCenter within the UK as a proportion of the total demand within the Systems Management category.

ServiceCenter Jobs Demand Trend in the UK

ServiceCenter
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter within the UK.

ServiceCenter Daily Rate Trend in the UK

ServiceCenter
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter within the UK.

ServiceCenter Hourly Rate Trend in the UK

ServiceCenter
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceCenter within the UK over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +30 1 £525 +75.00%
London +10 1 £525 +75.00%
England -57 1 £525 +337.50%
Croydon - - - -
Warrington - - - -
Warwick - - - -
Cheshire - - - -
Surrey - - - -
Warwickshire - - - -
North West - - - -
South East - - - -
West Midlands - - - -

ServiceCenter
Top 30 Related IT Skills

For the 6 months to 20 August 2014, IT contractor jobs within the UK citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter.

1 11 (100.00%) ITIL
2 10 (90.91%) HP
3 6 (54.55%) CRM
3 6 (54.55%) SAP
3 6 (54.55%) SAP CRM
3 6 (54.55%) SAP IS-U
3 6 (54.55%) HP Quality Center
4 5 (45.45%) Release Management
5 4 (36.36%) NetWeaver
5 4 (36.36%) Service Management
5 4 (36.36%) SAP Certification
5 4 (36.36%) Finance
5 4 (36.36%) SAP Basis
6 2 (18.18%) SC Cleared
6 2 (18.18%) Security Cleared
6 2 (18.18%) Banking
6 2 (18.18%) Retail
6 2 (18.18%) Root Cause Analysis
6 2 (18.18%) SLA
6 2 (18.18%) Microsoft
6 2 (18.18%) OpenView
6 2 (18.18%) MCP
6 2 (18.18%) UNIX
6 2 (18.18%) Disaster Recovery
6 2 (18.18%) ITSM
6 2 (18.18%) Back Office
6 2 (18.18%) Intranet
6 2 (18.18%) MS Office
6 2 (18.18%) MS Excel
6 2 (18.18%) BCP

ServiceCenter
Top Related IT Skills by Category

For the 6 months to 20 August 2014, IT contractor jobs within the UK citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

Application Platforms
1 4 (36.36%) NetWeaver
Applications
1 2 (18.18%) MS Office
1 2 (18.18%) MS Excel
Business Applications
1 6 (54.55%) SAP CRM
1 6 (54.55%) SAP IS-U
2 1 (9.09%) SAP Oil and Gas
Communications & Networking
1 2 (18.18%) Intranet
Database & Business Intelligence
1 1 (9.09%) SQL Server
General
1 4 (36.36%) Finance
2 2 (18.18%) Banking
2 2 (18.18%) Retail
2 2 (18.18%) Back Office
3 1 (9.09%) Front Office
3 1 (9.09%) Investment Banking
3 1 (9.09%) French Language
3 1 (9.09%) German Language
3 1 (9.09%) Italian Language
Job Titles
1 5 (45.45%) Analyst
2 2 (18.18%) Support Analyst
2 2 (18.18%) Service Analyst
2 2 (18.18%) Release Manager
2 2 (18.18%) Service Desk Analyst
3 1 (9.09%) Operations Analyst
3 1 (9.09%) Environment Manager
3 1 (9.09%) Change and Release Manager
3 1 (9.09%) Change Manager
Libraries, Frameworks & Software Standards
1 4 (36.36%) SAP Basis
Miscellaneous
1 1 (9.09%) Foreign Exchange (FX)
1 1 (9.09%) Fixed Income
1 1 (9.09%) Derivative
1 1 (9.09%) Computer Science
1 1 (9.09%) CMDB
Operating Systems
1 2 (18.18%) UNIX
2 1 (9.09%) Windows
Processes & Methodologies
1 11 (100.00%) ITIL
2 6 (54.55%) CRM
3 5 (45.45%) Release Management
4 4 (36.36%) Service Management
5 2 (18.18%) Disaster Recovery
5 2 (18.18%) ITSM
5 2 (18.18%) Root Cause Analysis
5 2 (18.18%) BCP
6 1 (9.09%) Workflow
6 1 (9.09%) Incident Management
6 1 (9.09%) Problem Management
Programming Languages
1 1 (9.09%) C++
1 1 (9.09%) SQL
Qualifications
1 4 (36.36%) SAP Certification
2 2 (18.18%) SC Cleared
2 2 (18.18%) Security Cleared
2 2 (18.18%) MCP
Quality Assurance & Compliance
1 2 (18.18%) SLA
Systems Management
1 6 (54.55%) HP Quality Center
2 2 (18.18%) OpenView
3 1 (9.09%) Nagios
Vendors
1 10 (90.91%) HP
2 6 (54.55%) SAP
3 2 (18.18%) Microsoft
4 1 (9.09%) Oracle
4 1 (9.09%) Sybase
4 1 (9.09%) Peregrine
Belfast, County Antrim
Allied Worldwide
Posted: 6 days ago