ServiceCenter Contracts
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Job Locations Related Skills

The first part of the table below looks at the demand for ServiceCenter skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 21 May 2012 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all of the Systems Management category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Location
3 months to
21 May 2012		Same period 2011Same period 2010
Rank567504510
Rank change year-on-year
Down-63Up+6
Matching contract IT job ads107429
As % of all contract IT jobs located in the UK0.017 %0.123 %0.053 %
As % of the Systems Management category0.279 %2.085 %1.031 %
Number of daily rates quoted42517
Average daily rate£344£475£425
Average daily rate % change year-on-year
-27.63 %+11.76 %
90% of contracts offered a daily rate of more than£163£360£225
10% of contracts offered a daily rate of more than£453£525£510
UK excluding London average daily rate£344£240£425
% change year-on-year
+43.22 %-43.52 %
Number of hourly rates quoted012
Average hourly rate-£41.60£36.09
Average hourly rate % change year-on-year
-+15.26 %
UK excluding London average hourly rate-£41.60£36.09
% change year-on-year
-+15.26 %
IT Contractor Job Market, Systems Management CategoryAll Systems Management
UK
Contract IT job ads with a match in the
Systems Management category		358635492812
As % of all contract IT jobs located in the UK6.135 %5.899 %5.095 %
Number of daily rates quoted181416831261
Average daily rate£350£370£338
Average daily rate % change year-on-year
-5.40 %+9.62 %
90% of contracts offered a daily rate of more than£225£210£200
10% of contracts offered a daily rate of more than£488£500£500
UK excluding London average daily rate£325£300£320
% change year-on-year
+8.33 %-6.25 %
Number of hourly rates quoted170225232
Average hourly rate£19.01£23.38£22.00
Average hourly rate % change year-on-year
-18.67 %+6.25 %
90% of contracts offered a hourly rate of more than£13.50£14.50£13.70
10% of contracts offered a hourly rate of more than£45.00£40.00£39.60
UK excluding London average hourly rate£17.50£24.40£21.00
% change year-on-year
-28.27 %+16.19 %

ServiceCenter
Demand Trend

The chart provides the 3-month moving total of IT contractor jobs citing ServiceCenter within the UK as a proportion of the total demand within the Systems Management category.

ServiceCenter Demand Trend

ServiceCenter
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter within the UK.

ServiceCenter Daily Rate Trend

ServiceCenter
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceCenter within the UK over the 3 months to 21 May 2012.

ServiceCenter Daily Rate Histogram

ServiceCenter
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter within the UK.

ServiceCenter Hourly Rate Trend

ServiceCenter
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceCenter within the UK over the 3 months to 21 May 2012. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year		Matching
Contract
IT Job Ads		Average
Daily Rate
Last 3 Months		Average Daily Rate
% Change
on Same Period
Last Year
EnglandDown-4710£344-27.63 %
South EastUp+64£344+227.38 %
CheshireUp+93£293-9.65 %
North WestDown-73£293-9.65 %
MidlandsNew entry-2--
SurreyNew entry-2£288-
WarringtonNew entry-2£110-
BerkshireDown-81£400+280.95 %
LondonDown-201--
HampshireNew entry-1--
LeatherheadNew entry-1--

ServiceCenter
Top 30 Related IT Skills

For the 6 months to 21 May 2012, IT contractor jobs within the UK citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter.

119 (82.61 %)HP
216 (69.57 %)ITIL
311 (47.83 %)Finance
47 (30.43 %)Active Directory
47 (30.43 %)Microsoft
47 (30.43 %)Problem Management
56 (26.09 %)Incident Management
56 (26.09 %)Network Security
56 (26.09 %)Hedge funds
56 (26.09 %)CCNA
56 (26.09 %)Cisco
56 (26.09 %)Peregrine
56 (26.09 %)CheckPoint
56 (26.09 %)Linux
56 (26.09 %)Cisco Certification
56 (26.09 %)Financial Institution
56 (26.09 %)Firewall
65 (21.74 %)Windows
65 (21.74 %)Service Delivery
65 (21.74 %)SC Cleared
65 (21.74 %)Security Cleared
74 (17.39 %)SCCM
74 (17.39 %)Windows XP
74 (17.39 %)LAN
83 (13.04 %)MS Visio
83 (13.04 %)MS Excel
83 (13.04 %)Banking
83 (13.04 %)Migration
83 (13.04 %)Service Management
83 (13.04 %)SCOM

ServiceCenter
Top Related IT Skills by Category

For the 6 months to 21 May 2012, IT contractor jobs within the UK citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

IT Contractor Job Market, Application Platforms CategoryApplication Platforms
12 (8.696 %)Lotus Notes
21 (4.348 %)SharePoint
21 (4.348 %)MS Exchange
21 (4.348 %)Exchange Server 2007
IT Contractor Job Market, Applications CategoryApplications
13 (13.04 %)MS Visio
13 (13.04 %)MS Excel
22 (8.696 %)MS PowerPoint
22 (8.696 %)MS Project
22 (8.696 %)MS Office
IT Contractor Job Market, Business Applications CategoryBusiness Applications
11 (4.348 %)Maximo
IT Contractor Job Market, Communications & Networking CategoryCommunications & Networking
16 (26.09 %)Network Security
16 (26.09 %)Firewall
24 (17.39 %)LAN
31 (4.348 %)VPN
31 (4.348 %)VoIP
IT Contractor Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
11 (4.348 %)SQL Server
IT Contractor Job Market, General CategoryGeneral
111 (47.83 %)Finance
26 (26.09 %)Financial Institution
33 (13.04 %)Banking
42 (8.696 %)Telecoms
51 (4.348 %)Back Office
51 (4.348 %)Investment Banking
IT Contractor Job Market, Job Titles CategoryJob Titles
16 (26.09 %)Security Engineer
16 (26.09 %)Firewall Engineer
25 (21.74 %)Analyst
33 (13.04 %)Applications Support
33 (13.04 %)Incident Manager
42 (8.696 %)Service Manager
42 (8.696 %)Problem Manager
42 (8.696 %)Service Analyst
42 (8.696 %)Consultant
42 (8.696 %)Support Analyst
51 (4.348 %)Architect
51 (4.348 %)Desktop Support
51 (4.348 %)Systems Administrator
51 (4.348 %)Infrastructure Analyst
51 (4.348 %)Administrator
51 (4.348 %)Desktop Analyst
51 (4.348 %)Desktop Support Analyst
51 (4.348 %)Service Desk Analyst
51 (4.348 %)Infrastructure Architect
51 (4.348 %)Change Analyst
IT Contractor Job Market, Miscellaneous CategoryMiscellaneous
16 (26.09 %)Hedge funds
23 (13.04 %)Statistics
31 (4.348 %)Blackberry
31 (4.348 %)Video Conferencing
IT Contractor Job Market, Operating Systems CategoryOperating Systems
16 (26.09 %)Linux
25 (21.74 %)Windows
34 (17.39 %)Windows XP
43 (13.04 %)Windows 7
IT Contractor Job Market, Processes & Methodologies CategoryProcesses & Methodologies
116 (69.57 %)ITIL
27 (30.43 %)Problem Management
36 (26.09 %)Incident Management
45 (21.74 %)Service Delivery
53 (13.04 %)Migration
53 (13.04 %)Service Management
53 (13.04 %)Workflow
53 (13.04 %)Root Cause Analysis
62 (8.696 %)Change Management
62 (8.696 %)ITSM
71 (4.348 %)Asset Management
71 (4.348 %)Investment Management
IT Contractor Job Market, Programming Languages CategoryProgramming Languages
12 (8.696 %)JavaScript
IT Contractor Job Market, Qualifications CategoryQualifications
16 (26.09 %)CCNA
16 (26.09 %)Cisco Certification
25 (21.74 %)SC Cleared
25 (21.74 %)Security Cleared
32 (8.696 %)DV Cleared
32 (8.696 %)MCDST
32 (8.696 %)MCTS
32 (8.696 %)Microsoft Certification
32 (8.696 %)MCP
41 (4.348 %)ITIL Certification
IT Contractor Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
12 (8.696 %)ISO/IEC 27001
12 (8.696 %)BS25999
12 (8.696 %)ISO 9000
IT Contractor Job Market, System Software CategorySystem Software
17 (30.43 %)Active Directory
21 (4.348 %)Terminal Server
21 (4.348 %)Xen
IT Contractor Job Market, Systems Management CategorySystems Management
14 (17.39 %)SCCM
23 (13.04 %)SCOM
32 (8.696 %)AssetCenter
32 (8.696 %)OpenView
IT Contractor Job Market, Vendors CategoryVendors
119 (82.61 %)HP
27 (30.43 %)Microsoft
36 (26.09 %)Cisco
36 (26.09 %)Peregrine
36 (26.09 %)CheckPoint
42 (8.696 %)Lotus
42 (8.696 %)Citrix
51 (4.348 %)IBM
51 (4.348 %)JD Edwards
51 (4.348 %)Bloomberg
51 (4.348 %)Remedy
51 (4.348 %)McAfee
51 (4.348 %)Oracle
51 (4.348 %)Lumension
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Last updated Monday 21 May 2012
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