The table below looks at the statistics for ServiceCenter skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 590 528 525
Rank change year-on-year
-62 -3
Contract jobs citing ServiceCenter 9 42 15
As % of all contract IT jobs located in the UK 0.017% 0.081% 0.033%
As % of the Systems Management category 0.22% 1.08% 0.49%
Number of daily rates quoted 6 33 5
Average daily rate
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of your Daily Rate
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£319 £110 £135
Average daily rate % change year-on-year
+189.77% -18.51%
90% offered a daily rate of more than £250 £66 £129
10% offered a daily rate of more than £363 £468 £294
UK excluding London average daily rate £319 £110 £135
% change year-on-year
+189.77% -18.51%
Number of hourly rates quoted 2 1 2
Average hourly rate £13.80 £8.63 £14.11
Average hourly rate % change year-on-year
+59.93% -38.83%
UK excluding London average hourly rate £13.80 £8.63 £14.11
% change year-on-year
+59.93% -38.83%

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised across the UK.

Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
4145 3888 3036
As % of all contract IT jobs located in the UK 7.73% 7.49% 6.59%
Number of daily rates quoted 2503 2186 1740
Average daily rate £417 £400 £375
Average daily rate % change year-on-year
+4.34% +6.66%
90% offered a daily rate of more than £250 £225 £225
10% offered a daily rate of more than £550 £525 £500
UK excluding London average daily rate £375 £350 £338
% change year-on-year
+7.14% +3.70%
Number of hourly rates quoted 167 174 175
Average hourly rate £20.19 £21.00 £20.25
Average hourly rate % change year-on-year
-3.88% +3.70%
90% offered a hourly rate of more than £13.00 £13.95 £11.50
10% offered a hourly rate of more than £40.00 £45.00 £35.60
UK excluding London average hourly rate £21.50 £24.00 £21.00
% change year-on-year
-10.41% +14.28%

ServiceCenter
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ServiceCenter within the UK as a proportion of the total demand within the Systems Management category.

ServiceCenter Jobs Demand Trend in the UK

ServiceCenter
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter within the UK.

ServiceCenter Daily Rate Trend in the UK

ServiceCenter
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceCenter within the UK over the 3 months to 27 March 2015.

ServiceCenter Daily Rate Histogram in the UK

ServiceCenter
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter within the UK.

ServiceCenter Hourly Rate Trend in the UK

ServiceCenter
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceCenter within the UK over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -42 9 £319 +189.77% 1
West Midlands -1 6 £319 -8.92% 1
Warwickshire - 5 £313 - 1
London -1 1 - -
East Midlands -31 1 - -
North West - - - -
South East - - - -
City of London - - - -
Manchester - - - -
Reading - - - -
Warwick - - - - 1
Berkshire - - - -
Derbyshire - - - -
Derby - - - -

ServiceCenter
Top 30 Related IT Skills

For the 6 months to 27 March 2015, IT contractor jobs within the UK citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter.

1 15 (100.00%) HP
2 7 (46.67%) ITIL
3 6 (40.00%) Remedy
4 5 (33.33%) Knowledge Management
4 5 (33.33%) Microsoft
4 5 (33.33%) Windows
4 5 (33.33%) HPUX
4 5 (33.33%) Linux
4 5 (33.33%) Continuous Improvement
5 4 (26.67%) Problem Management
5 4 (26.67%) MS Excel
5 4 (26.67%) Finance
6 3 (20.00%) SQL Server Reporting Services
6 3 (20.00%) Data Analysis
6 3 (20.00%) VMware
6 3 (20.00%) MS PowerPoint
6 3 (20.00%) SQL Server Integration Services
6 3 (20.00%) Service Management
6 3 (20.00%) Oracle Reports
6 3 (20.00%) Oracle
6 3 (20.00%) SQL Server
6 3 (20.00%) Crystal Reports
6 3 (20.00%) Business Intelligence
6 3 (20.00%) Remedy ITSM
6 3 (20.00%) ITSM
6 3 (20.00%) VMware Infrastructure
6 3 (20.00%) SQL Server 2008
6 3 (20.00%) Analytical Skills
7 2 (13.33%) vSphere
7 2 (13.33%) Root Cause Analysis

ServiceCenter
Top Related IT Skills by Category

For the 6 months to 27 March 2015, IT contractor jobs within the UK citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) IIS
1 1 (6.67%) SharePoint
Applications
1 4 (26.67%) MS Excel
2 3 (20.00%) MS PowerPoint
3 1 (6.67%) MS Office
Business Applications
1 3 (20.00%) Remedy ITSM
Communications & Networking
1 2 (13.33%) SAN
2 1 (6.67%) DMZ
2 1 (6.67%) Wireshark
2 1 (6.67%) DNS
Database & Business Intelligence
1 3 (20.00%) SQL Server
1 3 (20.00%) Crystal Reports
1 3 (20.00%) Oracle Reports
1 3 (20.00%) SQL Server Reporting Services
1 3 (20.00%) SQL Server Integration Services
1 3 (20.00%) SQL Server 2008
Development Applications
1 1 (6.67%) WinDbg
General
1 4 (26.67%) Finance
2 1 (6.67%) Advertising
2 1 (6.67%) Banking
2 1 (6.67%) Financial Institution
Job Titles
1 6 (40.00%) Analyst
2 3 (20.00%) Technical Support
2 3 (20.00%) Data Analyst
2 3 (20.00%) MI Analyst
3 2 (13.33%) Technical Support Analyst
3 2 (13.33%) Desktop Support Engineer
3 2 (13.33%) Technical Analyst
3 2 (13.33%) Desktop Engineer
3 2 (13.33%) Support Engineer
3 2 (13.33%) 2nd Line Support
3 2 (13.33%) Support Analyst
3 2 (13.33%) Desktop Support
4 1 (6.67%) Architect
4 1 (6.67%) Infrastructure Engineer
4 1 (6.67%) 1st Line Support
4 1 (6.67%) Server Engineer
4 1 (6.67%) Senior Server Engineer
4 1 (6.67%) Relationships Manager
4 1 (6.67%) Customer Analyst
4 1 (6.67%) Windows Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 1 (6.67%) .NET
1 1 (6.67%) Web Services
1 1 (6.67%) WCF
Miscellaneous
1 3 (20.00%) Analytical Skills
2 2 (13.33%) Smartphone
Operating Systems
1 5 (33.33%) Windows
1 5 (33.33%) HPUX
1 5 (33.33%) Linux
2 1 (6.67%) Windows Server 2008
2 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 7 (46.67%) ITIL
2 5 (33.33%) Continuous Improvement
2 5 (33.33%) Knowledge Management
3 4 (26.67%) Problem Management
4 3 (20.00%) Business Intelligence
4 3 (20.00%) Service Management
4 3 (20.00%) ITSM
4 3 (20.00%) Data Analysis
5 2 (13.33%) Change Management
5 2 (13.33%) Root Cause Analysis
5 2 (13.33%) Performance Tuning
6 1 (6.67%) Performance Monitoring
6 1 (6.67%) Incident Management
6 1 (6.67%) Project Management
6 1 (6.67%) CRM
Programming Languages
1 2 (13.33%) PowerShell
2 1 (6.67%) C#
2 1 (6.67%) SQL
2 1 (6.67%) VBScript
2 1 (6.67%) VB
Qualifications
1 1 (6.67%) VMware Certified Professional (VCP)
1 1 (6.67%) SC Cleared
1 1 (6.67%) Security Cleared
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 3 (20.00%) VMware Infrastructure
2 2 (13.33%) Active Directory
2 2 (13.33%) vSphere
3 1 (6.67%) VMware ESXi
3 1 (6.67%) Microsoft App-V
3 1 (6.67%) XenDesktop
Systems Management
1 1 (6.67%) Tivoli
1 1 (6.67%) NetBackup
1 1 (6.67%) BladeLogic
1 1 (6.67%) SCCM
Vendors
1 15 (100.00%) HP
2 6 (40.00%) Remedy
3 5 (33.33%) Microsoft
4 3 (20.00%) Oracle
4 3 (20.00%) VMware
5 2 (13.33%) Peregrine
5 2 (13.33%) Symantec
6 1 (6.67%) Dell
6 1 (6.67%) EMC
6 1 (6.67%) Citrix
6 1 (6.67%) BMC
6 1 (6.67%) NetApp
6 1 (6.67%) AppSense