The first table below looks at the demand for ServiceCenter skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Systems Management category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 591 543 572
Rank change year-on-year
-48 +29
Contract jobs citing ServiceCenter 2 25 12
As % of all contract IT jobs located in the UK 0.004% 0.049% 0.021%
As % of the Systems Management category 0.048% 0.66% 0.31%
Number of daily rates quoted 2 23 8
Average daily rate
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of your Daily Rate
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£450 £120 £288
Average daily rate % change year-on-year
+275.00% -58.26%
90% offered a daily rate of more than £390 £70 £110
10% offered a daily rate of more than £510 £135 £479
UK excluding London average daily rate - £120 £288
% change year-on-year
- -58.26%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
4133 3778 3812
As % of all contract IT jobs located in the UK 7.56% 7.40% 6.59%
Number of daily rates quoted 2427 2125 1942
Average daily rate £378 £375 £350
Average daily rate % change year-on-year
+0.66% +7.14%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £525 £500 £475
UK excluding London average daily rate £338 £340 £325
% change year-on-year
-0.73% +4.61%
Number of hourly rates quoted 128 167 177
Average hourly rate £19.00 £22.50 £18.00
Average hourly rate % change year-on-year
-15.55% +25.00%
90% offered a hourly rate of more than £10.50 £13.44 £12.50
10% offered a hourly rate of more than £31.50 £41.50 £35.00
UK excluding London average hourly rate £20.00 £22.25 £17.50
% change year-on-year
-10.11% +27.14%

ServiceCenter
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ServiceCenter within the UK as a proportion of the total demand within the Systems Management category.

ServiceCenter Jobs Demand Trend in the UK

ServiceCenter
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter within the UK.

ServiceCenter Daily Rate Trend in the UK

ServiceCenter
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceCenter within the UK over the 3 months to 25 July 2014.

ServiceCenter Daily Rate Histogram in the UK

ServiceCenter
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter within the UK.

ServiceCenter Hourly Rate Trend in the UK

ServiceCenter
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceCenter within the UK over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +16 2 £450 +50.00% 1
London +2 2 £450 +50.00% 1
England -50 2 £450 +275.00% 2
Warrington - - - -
Warwick - - - -
Berkshire - - - -
Cheshire - - - -
Surrey - - - -
Warwickshire - - - -
North West - - - -
South East - - - - 1
West Midlands - - - -

ServiceCenter
Top 30 Related IT Skills

For the 6 months to 25 July 2014, IT contractor jobs within the UK citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter.

1 20 (95.24%) HP
2 16 (76.19%) ITIL
3 9 (42.86%) MS Office
4 8 (38.10%) Service Management
4 8 (38.10%) CRM
5 7 (33.33%) Microsoft
5 7 (33.33%) ITSM
5 7 (33.33%) Finance
6 6 (28.57%) SAP CRM
6 6 (28.57%) SAP
6 6 (28.57%) MS Excel
6 6 (28.57%) Release Management
6 6 (28.57%) SAP IS-U
6 6 (28.57%) HP Quality Center
7 4 (19.05%) SAP Basis
7 4 (19.05%) Root Cause Analysis
7 4 (19.05%) SC Cleared
7 4 (19.05%) Security Cleared
7 4 (19.05%) IBM Notes
7 4 (19.05%) MCP
7 4 (19.05%) UNIX
7 4 (19.05%) Windows
7 4 (19.05%) SLA
7 4 (19.05%) SAP Certification
7 4 (19.05%) NetWeaver
7 4 (19.05%) Lotus
7 4 (19.05%) OpenView
7 4 (19.05%) Banking
8 3 (14.29%) Retail
8 3 (14.29%) Investment Banking

ServiceCenter
Top Related IT Skills by Category

For the 6 months to 25 July 2014, IT contractor jobs within the UK citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

Application Platforms
1 4 (19.05%) IBM Notes
1 4 (19.05%) NetWeaver
2 3 (14.29%) Blackberry Enterprise Server
2 3 (14.29%) MS Exchange
Applications
1 9 (42.86%) MS Office
2 6 (28.57%) MS Excel
Business Applications
1 6 (28.57%) SAP CRM
1 6 (28.57%) SAP IS-U
2 1 (4.76%) SAP Oil and Gas
Communications & Networking
1 3 (14.29%) VPN
1 3 (14.29%) Intranet
2 1 (4.76%) SAN
Database & Business Intelligence
1 1 (4.76%) SQL Server
General
1 7 (33.33%) Finance
2 4 (19.05%) Banking
3 3 (14.29%) Retail
3 3 (14.29%) Investment Banking
3 3 (14.29%) Back Office
4 1 (4.76%) Telecoms
4 1 (4.76%) Front Office
4 1 (4.76%) French Language
4 1 (4.76%) German Language
4 1 (4.76%) Italian Language
Job Titles
1 9 (42.86%) Analyst
2 6 (28.57%) Service Desk Analyst
2 6 (28.57%) Service Analyst
3 3 (14.29%) Support Engineer
4 2 (9.52%) Applications Support
4 2 (9.52%) Support Analyst
4 2 (9.52%) Release Manager
5 1 (4.76%) Change Manager
5 1 (4.76%) Operations Analyst
5 1 (4.76%) Storage Specialist
5 1 (4.76%) Environment Manager
5 1 (4.76%) Change and Release Manager
Libraries, Frameworks & Software Standards
1 4 (19.05%) SAP Basis
Miscellaneous
1 3 (14.29%) Fixed Income
1 3 (14.29%) Blackberry
2 1 (4.76%) Replication
2 1 (4.76%) Foreign Exchange (FX)
2 1 (4.76%) Derivative
2 1 (4.76%) Computer Science
2 1 (4.76%) CMDB
2 1 (4.76%) Enterprise Storage
Operating Systems
1 4 (19.05%) UNIX
1 4 (19.05%) Windows
2 3 (14.29%) Windows 2000
2 3 (14.29%) Windows XP
2 3 (14.29%) NetWare
2 3 (14.29%) Windows Vista
2 3 (14.29%) Windows 7
2 3 (14.29%) Apple iOS
Processes & Methodologies
1 16 (76.19%) ITIL
2 8 (38.10%) CRM
2 8 (38.10%) Service Management
3 7 (33.33%) ITSM
4 6 (28.57%) Release Management
5 4 (19.05%) Root Cause Analysis
6 3 (14.29%) Incident Management
7 2 (9.52%) BCP
7 2 (9.52%) Disaster Recovery
8 1 (4.76%) Data Protection
8 1 (4.76%) Capacity Planning
8 1 (4.76%) Change Management
8 1 (4.76%) Problem Management
8 1 (4.76%) Workflow
Programming Languages
1 3 (14.29%) C++
1 3 (14.29%) SQL
1 3 (14.29%) VBScript
1 3 (14.29%) PowerShell
Qualifications
1 4 (19.05%) MCP
1 4 (19.05%) SAP Certification
1 4 (19.05%) SC Cleared
1 4 (19.05%) Security Cleared
2 3 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 4 (19.05%) SLA
System Software
1 3 (14.29%) Active Directory
1 3 (14.29%) XenDesktop
Systems Management
1 6 (28.57%) HP Quality Center
2 4 (19.05%) OpenView
3 1 (4.76%) Tivoli Storage Manager
3 1 (4.76%) Systems Management Server (SMS)
3 1 (4.76%) Nagios
3 1 (4.76%) Backup Exec
Vendors
1 20 (95.24%) HP
2 7 (33.33%) Microsoft
3 6 (28.57%) SAP
4 4 (19.05%) Lotus
5 3 (14.29%) Novell
5 3 (14.29%) Oracle
5 3 (14.29%) Citrix
6 1 (4.76%) NetApp
6 1 (4.76%) EMC
6 1 (4.76%) Sybase
6 1 (4.76%) Cisco
6 1 (4.76%) Peregrine