The table below looks at the statistics for ServiceCenter skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 616 635 624
Rank change year-on-year
+19 -11
Contract jobs citing ServiceCenter 5 9 9
As % of all contract IT jobs located in the UK 0.010% 0.016% 0.016%
As % of the Systems Management category 0.092% 0.19% 0.18%
Number of daily rates quoted 4 5 7
Median daily rate £91 £130 £155
Median daily rate % change year-on-year
-30.00% -16.12%
90% offered a daily rate of more than £88 £100 £136
10% offered a daily rate of more than £237 £224 £310
UK excluding London median daily rate £91 £130 £155
% change year-on-year
-30.00% -16.12%
Number of hourly rates quoted 1 2 2
Median hourly rate £11.40 £9.00 £13.50
Median hourly rate % change year-on-year
+26.66% -33.33%
UK excluding London median hourly rate £11.40 £9.00 £13.50
% change year-on-year
+26.66% -33.33%

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised across the UK.

Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
5417 4648 5050
As % of all contract IT jobs located in the UK 10.88% 8.42% 8.94%
Number of daily rates quoted 3475 2850 3112
Median daily rate £475 £425 £400
Median daily rate % change year-on-year
+11.76% +6.25%
90% offered a daily rate of more than £300 £275 £250
10% offered a daily rate of more than £598 £575 £538
UK excluding London median daily rate £425 £400 £363
% change year-on-year
+6.25% +10.34%
Number of hourly rates quoted 130 162 173
Median hourly rate £18.50 £18.00 £23.50
Median hourly rate % change year-on-year
+2.77% -23.40%
90% offered a hourly rate of more than £13.00 £11.00 £13.09
10% offered a hourly rate of more than £53.00 £40.10 £45.00
UK excluding London median hourly rate £18.50 £17.50 £24.00
% change year-on-year
+5.71% -27.08%

ServiceCenter
Jobs Demand Trend

The demand trend of contract jobs citing ServiceCenter as a proportion of all IT contracts with a match in the Systems Management category.

ServiceCenter Jobs Demand Trend in the UK

ServiceCenter
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter within the UK.

ServiceCenter Daily Rate Trend in the UK

ServiceCenter
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceCenter within the UK over the 3 months to 8 December 2016.

ServiceCenter Daily Rate Histogram in the UK

ServiceCenter
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter within the UK.

ServiceCenter Hourly Rate Trend in the UK

ServiceCenter
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceCenter within the UK over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 5 £91 -30.00%
East Midlands - 3 £91 -
Derbyshire - 2 £91 -
Derby - 2 £91 -
Kegworth - 1 £86 -
South West - 1 £300 -
South East - 1 - -
Swindon - 1 £300 -
Guildford - 1 - -
Wiltshire - 1 £300 -
Surrey - 1 - -
Leicestershire - 1 £86 -

ServiceCenter
Top 30 Related IT Skills

For the 6 months to 8 December 2016, IT contractor jobs citing ServiceCenter also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ServiceCenter.

1 16 (94.12%) HP
2 11 (64.71%) Active Directory
3 10 (58.82%) Windows
4 9 (52.94%) MS Exchange
4 9 (52.94%) Microsoft
4 9 (52.94%) Blackberry
4 9 (52.94%) Office 365
5 8 (47.06%) RightFax
5 8 (47.06%) Symantec Enterprise Vault
5 8 (47.06%) MobileIron
5 8 (47.06%) Mimecast
5 8 (47.06%) Windows Server
5 8 (47.06%) Faxination
5 8 (47.06%) Microsoft Clustering
5 8 (47.06%) Virtual Team
5 8 (47.06%) Windows Mobile
5 8 (47.06%) IronPort
5 8 (47.06%) Postini
5 8 (47.06%) Android
5 8 (47.06%) Proofpoint
5 8 (47.06%) NAS
5 8 (47.06%) Apple iOS
5 8 (47.06%) Blackberry Enterprise Server
5 8 (47.06%) Symantec
5 8 (47.06%) Telecoms
5 8 (47.06%) CLARiiON
5 8 (47.06%) Clustering
5 8 (47.06%) EMC
5 8 (47.06%) SAN
5 8 (47.06%) NetApp

ServiceCenter
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (52.94%) MS Exchange
2 8 (47.06%) Blackberry Enterprise Server
3 1 (5.88%) CICS
3 1 (5.88%) Exchange Server 2007
3 1 (5.88%) Exchange Server 2010
Applications
1 4 (23.53%) MS Excel
2 3 (17.65%) MS Office
Business Applications
1 8 (47.06%) Faxination
2 1 (5.88%) Remedy ITSM
Cloud Services
1 9 (52.94%) Office 365
2 8 (47.06%) Mimecast
Communications & Networking
1 8 (47.06%) NAS
1 8 (47.06%) SAN
2 3 (17.65%) DNS
3 2 (11.76%) TCP/IP
4 1 (5.88%) Firewall
4 1 (5.88%) FTP
4 1 (5.88%) HTTP
4 1 (5.88%) Internet
4 1 (5.88%) Intranet
4 1 (5.88%) Remote Desktop
4 1 (5.88%) Unified Communications
4 1 (5.88%) VoIP
4 1 (5.88%) Wireless
Database & Business Intelligence
1 1 (5.88%) DB2
1 1 (5.88%) MS Access
1 1 (5.88%) SQL Server
1 1 (5.88%) SQL Server 2005
1 1 (5.88%) SQL Server 2008
1 1 (5.88%) SQL Server 2012
Development Applications
1 1 (5.88%) Fiddler
1 1 (5.88%) Firebug
1 1 (5.88%) JMeter
1 1 (5.88%) LoadRunner
1 1 (5.88%) The Grinder
1 1 (5.88%) Toad
General
1 8 (47.06%) Telecoms
2 2 (11.76%) Banking
3 1 (5.88%) Advertising
3 1 (5.88%) Finance
3 1 (5.88%) French Language
Job Titles
1 3 (17.65%) Analyst
2 2 (11.76%) Service Manager
2 2 (11.76%) Support Analyst
3 1 (5.88%) 1st Line Support
3 1 (5.88%) 1st Line Support Technician
3 1 (5.88%) 3rd Line Engineer
3 1 (5.88%) 3rd Line Support
3 1 (5.88%) 3rd Line Support Engineer
3 1 (5.88%) Delivery Manager
3 1 (5.88%) Incident Manager
3 1 (5.88%) Infrastructure Manager
3 1 (5.88%) IT Manager
3 1 (5.88%) IT Services Manager
3 1 (5.88%) Performance Test Leader
3 1 (5.88%) Service Desk Support
3 1 (5.88%) Service Desk Technician
3 1 (5.88%) Services Delivery Manager
3 1 (5.88%) Support Engineer
3 1 (5.88%) Support Technician
3 1 (5.88%) Test Leader
Libraries, Frameworks & Software Standards
1 1 (5.88%) Middleware
1 1 (5.88%) SOAP
1 1 (5.88%) Software Packaging
Miscellaneous
1 9 (52.94%) Blackberry
2 8 (47.06%) CLARiiON
2 8 (47.06%) Clustering
2 8 (47.06%) Virtual Team
3 3 (17.65%) BYOD
3 3 (17.65%) Management Information System
4 1 (5.88%) Mainframe
4 1 (5.88%) VSAM
Operating Systems
1 10 (58.82%) Windows
2 8 (47.06%) Android
2 8 (47.06%) Apple iOS
2 8 (47.06%) Windows Mobile
2 8 (47.06%) Windows Server
3 2 (11.76%) Windows 7
4 1 (5.88%) Mac OS X
4 1 (5.88%) Unix
4 1 (5.88%) Windows 8
4 1 (5.88%) Windows Server 2003
4 1 (5.88%) Windows Server 2008
4 1 (5.88%) Windows XP
Processes & Methodologies
1 6 (35.29%) ITIL
2 5 (29.41%) Mentoring
2 5 (29.41%) Service Management
3 3 (17.65%) Incident Management
3 3 (17.65%) ITSM
3 3 (17.65%) PRINCE2
3 3 (17.65%) Problem Management
4 2 (11.76%) Change Management
4 2 (11.76%) Continuous Improvement
4 2 (11.76%) E-business
4 2 (11.76%) ITIL V3
4 2 (11.76%) Service Delivery
4 2 (11.76%) Six Sigma
5 1 (5.88%) Change Control
5 1 (5.88%) Performance Analysis
5 1 (5.88%) Performance Testing
5 1 (5.88%) Root Cause Analysis
5 1 (5.88%) Stress Testing
5 1 (5.88%) Test Scripting
5 1 (5.88%) Validation
Programming Languages
1 1 (5.88%) COBOL
1 1 (5.88%) JCL
1 1 (5.88%) PowerShell
1 1 (5.88%) SQL
Qualifications
1 2 (11.76%) Six Sigma Yellow Belt
System Software
1 11 (64.71%) Active Directory
2 1 (5.88%) VMware Infrastructure
2 1 (5.88%) vSphere
Systems Management
1 8 (47.06%) Microsoft Clustering
1 8 (47.06%) Symantec Enterprise Vault
2 2 (11.76%) SCCM
3 1 (5.88%) Backup Exec
3 1 (5.88%) Microsoft Intune
3 1 (5.88%) ZENworks
Vendors
1 16 (94.12%) HP
2 9 (52.94%) Microsoft
3 8 (47.06%) EMC
3 8 (47.06%) IronPort
3 8 (47.06%) MobileIron
3 8 (47.06%) NetApp
3 8 (47.06%) Postini
3 8 (47.06%) Proofpoint
3 8 (47.06%) RightFax
3 8 (47.06%) Symantec
4 3 (17.65%) Remedy
5 1 (5.88%) Apple
5 1 (5.88%) Cisco
5 1 (5.88%) Google
5 1 (5.88%) Oracle
5 1 (5.88%) VMware