The table below looks at the statistics for ServiceCenter skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 580 487 539
Rank change year-on-year
-93 +52
Contract jobs citing ServiceCenter 6 89 23
As % of all contract IT jobs located in the UK 0.011% 0.17% 0.047%
As % of the Systems Management category 0.13% 2.42% 0.72%
Number of daily rates quoted 4 76 12
Average daily rate
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of your Daily Rate
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£155 £100 £275
Average daily rate % change year-on-year
+55.00% -63.63%
UK excluding London average daily rate £155 £100 £170
% change year-on-year
+55.00% -41.17%
Number of hourly rates quoted 2 2 0
Average hourly rate £13.50 £8.63 -
Average hourly rate % change year-on-year
+56.43% -
UK excluding London average hourly rate £13.50 £8.63 -
% change year-on-year
+56.43% -

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised across the UK.

Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
4508 3672 3192
As % of all contract IT jobs located in the UK 8.27% 7.13% 6.49%
Number of daily rates quoted 2821 2205 1674
Average daily rate £415 £387 £373
Average daily rate % change year-on-year
+7.16% +3.82%
90% offered a daily rate of more than £250 £225 £220
10% offered a daily rate of more than £550 £502 £488
UK excluding London average daily rate £363 £330 £350
% change year-on-year
+9.84% -5.71%
Number of hourly rates quoted 155 139 206
Average hourly rate £20.28 £19.50 £22.50
Average hourly rate % change year-on-year
+4.00% -13.33%
90% offered a hourly rate of more than £13.02 £12.42 £13.50
10% offered a hourly rate of more than £39.35 £37.50 £40.00
UK excluding London average hourly rate £20.03 £21.00 £22.75
% change year-on-year
-4.61% -7.69%

ServiceCenter
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ServiceCenter within the UK as a proportion of the total demand within the Systems Management category.

ServiceCenter Jobs Demand Trend in the UK

ServiceCenter
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter within the UK.

ServiceCenter Daily Rate Trend in the UK

ServiceCenter
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter within the UK.

ServiceCenter Hourly Rate Trend in the UK

ServiceCenter
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceCenter within the UK over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -113 6 £155 +55.00%
London +17 2 £270 -
Warwick - - - -
Dorset - - - -
Warwickshire - - - -
South West - - - -
West Midlands - - - -
Bournemouth - - - -

ServiceCenter
Top 30 Related IT Skills

For the 6 months to 22 December 2014, IT contractor jobs within the UK citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter.

1 13 (100.00%) HP
2 9 (69.23%) Microsoft
3 8 (61.54%) Windows
4 7 (53.85%) Remedy
4 7 (53.85%) Finance
5 6 (46.15%) Active Directory
5 6 (46.15%) ITSM
5 6 (46.15%) Problem Management
6 5 (38.46%) Oracle
6 5 (38.46%) Service Management
6 5 (38.46%) PowerShell
7 4 (30.77%) SQL Server
7 4 (30.77%) Crystal Reports
7 4 (30.77%) ITIL
7 4 (30.77%) Oracle Reports
7 4 (30.77%) MS Excel
7 4 (30.77%) Business Intelligence
7 4 (30.77%) SQL Server Reporting Services
7 4 (30.77%) Data Analysis
7 4 (30.77%) MS PowerPoint
7 4 (30.77%) SQL Server Integration Services
7 4 (30.77%) SQL Server 2008
8 3 (23.08%) VBScript
8 3 (23.08%) Windows XP
8 3 (23.08%) VPN
8 3 (23.08%) DNS
8 3 (23.08%) Dell
8 3 (23.08%) Peregrine
8 3 (23.08%) VMware
8 3 (23.08%) Smartphone

ServiceCenter
Top Related IT Skills by Category

For the 6 months to 22 December 2014, IT contractor jobs within the UK citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) IIS
1 2 (15.38%) IBM Notes
1 2 (15.38%) MS Exchange
1 2 (15.38%) Blackberry Enterprise Server
Applications
1 4 (30.77%) MS Excel
1 4 (30.77%) MS PowerPoint
2 2 (15.38%) MS Office
Business Applications
1 3 (23.08%) Remedy ITSM
Communications & Networking
1 3 (23.08%) VPN
1 3 (23.08%) DNS
2 2 (15.38%) SAN
2 2 (15.38%) DMZ
3 1 (7.69%) Wireshark
3 1 (7.69%) HTTP
3 1 (7.69%) TCP/IP
Database & Business Intelligence
1 4 (30.77%) SQL Server
1 4 (30.77%) Crystal Reports
1 4 (30.77%) Oracle Reports
1 4 (30.77%) SQL Server Reporting Services
1 4 (30.77%) SQL Server Integration Services
1 4 (30.77%) SQL Server 2008
Development Applications
1 1 (7.69%) WinDbg
General
1 7 (53.85%) Finance
2 1 (7.69%) Advertising
Job Titles
1 5 (38.46%) Desktop Support
1 5 (38.46%) Analyst
1 5 (38.46%) Support Engineer
2 4 (30.77%) Desktop Engineer
2 4 (30.77%) Data Analyst
2 4 (30.77%) MI Analyst
3 3 (23.08%) Desktop Support Engineer
4 2 (15.38%) Remote Desktop Support
5 1 (7.69%) Windows Infrastructure Engineer
5 1 (7.69%) Server Engineer
5 1 (7.69%) Senior Support Engineer
5 1 (7.69%) Senior Desktop Engineer
5 1 (7.69%) Senior Desktop Support
5 1 (7.69%) Senior Desktop Support Engineer
5 1 (7.69%) Windows Server Engineer
5 1 (7.69%) Infrastructure Engineer
5 1 (7.69%) Support Analyst
Miscellaneous
1 3 (23.08%) Smartphone
2 2 (15.38%) Blackberry
3 1 (7.69%) Fixed Income
Operating Systems
1 8 (61.54%) Windows
2 3 (23.08%) Windows XP
2 3 (23.08%) Windows 7
3 2 (15.38%) Apple iOS
3 2 (15.38%) NetWare
3 2 (15.38%) Windows Vista
3 2 (15.38%) Windows 2000
4 1 (7.69%) UNIX
4 1 (7.69%) Linux
4 1 (7.69%) Windows 8
Processes & Methodologies
1 6 (46.15%) Problem Management
1 6 (46.15%) ITSM
2 5 (38.46%) Service Management
3 4 (30.77%) ITIL
3 4 (30.77%) Business Intelligence
3 4 (30.77%) Data Analysis
4 3 (23.08%) Root Cause Analysis
5 2 (15.38%) Performance Tuning
5 2 (15.38%) Disaster Recovery
6 1 (7.69%) Incident Management
6 1 (7.69%) Performance Monitoring
6 1 (7.69%) BCP
6 1 (7.69%) Change Management
Programming Languages
1 5 (38.46%) PowerShell
2 3 (23.08%) VBScript
3 2 (15.38%) SQL
4 1 (7.69%) C++
Qualifications
1 2 (15.38%) Microsoft Certification
1 2 (15.38%) VMware Certified Professional (VCP)
2 1 (7.69%) CCNA
2 1 (7.69%) Cisco Certification
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 6 (46.15%) Active Directory
2 3 (23.08%) XenDesktop
2 3 (23.08%) vSphere
3 2 (15.38%) VMware ESXi
3 2 (15.38%) VMware Infrastructure
4 1 (7.69%) Microsoft App-V
Systems Management
1 2 (15.38%) Tivoli
1 2 (15.38%) BladeLogic
2 1 (7.69%) SCCM
2 1 (7.69%) Systems Management Server (SMS)
Vendors
1 13 (100.00%) HP
2 9 (69.23%) Microsoft
3 7 (53.85%) Remedy
4 5 (38.46%) Oracle
5 3 (23.08%) Peregrine
5 3 (23.08%) Dell
5 3 (23.08%) VMware
6 2 (15.38%) EMC
6 2 (15.38%) Citrix
6 2 (15.38%) BMC
6 2 (15.38%) NetApp
6 2 (15.38%) Novell
6 2 (15.38%) Lotus
7 1 (7.69%) Symantec
7 1 (7.69%) Cisco