The table below looks at the statistics for ServiceCenter skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 637 637 616
Rank change year-on-year
0 -21
Contract jobs citing ServiceCenter 14 9 2
As % of all contract IT jobs located in the UK 0.026% 0.016% 0.004%
As % of the Systems Management category 0.23% 0.18% 0.044%
Number of daily rates quoted 10 0 2
Median daily rate £410 - £450
90% offered a daily rate of more than £360 - £390
10% offered a daily rate of more than £454 - £510
UK excluding London median daily rate £360 - -
Number of hourly rates quoted 1 3 0
Median hourly rate £15.92 £16.00 -
Median hourly rate % change year-on-year
-0.50% -
UK excluding London median hourly rate £15.92 £16.00 -
% change year-on-year
-0.50% -

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised across the UK.

Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
6074 4886 4499
As % of all contract IT jobs located in the UK 11.25% 8.56% 8.22%
Number of daily rates quoted 4009 3014 2626
Median daily rate £450 £400 £380
Median daily rate % change year-on-year
+12.50% +5.26%
90% offered a daily rate of more than £280 £250 £225
10% offered a daily rate of more than £575 £550 £525
UK excluding London median daily rate £400 £380 £338
% change year-on-year
+5.26% +12.59%
Number of hourly rates quoted 120 142 134
Median hourly rate £28.50 £21.25 £19.00
Median hourly rate % change year-on-year
+34.13% +11.82%
90% offered a hourly rate of more than £14.40 £12.50 £10.50
10% offered a hourly rate of more than £43.28 £41.75 £30.45
UK excluding London median hourly rate £28.50 £21.50 £19.50
% change year-on-year
+32.55% +10.25%

ServiceCenter
Jobs Demand Trend

The demand trend of contract jobs citing ServiceCenter as a proportion of all IT contracts with a match in the Systems Management category.

ServiceCenter Jobs Demand Trend in the UK

ServiceCenter
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter within the UK.

ServiceCenter Daily Rate Trend in the UK

ServiceCenter
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter within the UK.

ServiceCenter Hourly Rate Trend in the UK

ServiceCenter
Top 5 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceCenter within the UK over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -9 13 £410 - 1
London +14 10 £424 -
Manchester - 3 £360 - 1
North West - 3 £360 - 1
City of London - 2 £445 -

ServiceCenter
Top 30 Related IT Skills

For the 6 months to 28 July 2016, IT contractor jobs citing ServiceCenter also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ServiceCenter.

1 17 (89.47%) HP
2 13 (68.42%) Windows
3 11 (57.89%) Active Directory
3 11 (57.89%) MS Exchange
4 10 (52.63%) Microsoft
5 9 (47.37%) Blackberry
5 9 (47.37%) Windows Server
6 8 (42.11%) Symantec Enterprise Vault
6 8 (42.11%) MobileIron
6 8 (42.11%) Faxination
6 8 (42.11%) Microsoft Clustering
6 8 (42.11%) Virtual Team
6 8 (42.11%) Office 365
6 8 (42.11%) RightFax
6 8 (42.11%) Mimecast
6 8 (42.11%) Windows Mobile
6 8 (42.11%) IronPort
6 8 (42.11%) Postini
6 8 (42.11%) Android
6 8 (42.11%) NAS
6 8 (42.11%) Proofpoint
6 8 (42.11%) Apple iOS
6 8 (42.11%) Blackberry Enterprise Server
6 8 (42.11%) NetApp
6 8 (42.11%) Symantec
6 8 (42.11%) Telecoms
6 8 (42.11%) CLARiiON
6 8 (42.11%) Clustering
6 8 (42.11%) EMC
6 8 (42.11%) SAN

ServiceCenter
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (57.89%) MS Exchange
2 8 (42.11%) Blackberry Enterprise Server
3 2 (10.53%) Exchange Server 2010
3 2 (10.53%) WebSphere
3 2 (10.53%) WebSphere Application Server
4 1 (5.26%) Exchange Server 2003
4 1 (5.26%) Exchange Server 2007
Applications
1 4 (21.05%) MS Excel
2 3 (15.79%) MS Office
3 1 (5.26%) Acrobat
3 1 (5.26%) MS PowerPoint
3 1 (5.26%) MS Project
3 1 (5.26%) MS Visio
3 1 (5.26%) Spreadsheet
Business Applications
1 8 (42.11%) Faxination
2 2 (10.53%) Remedy ITSM
Cloud Services
1 8 (42.11%) Mimecast
1 8 (42.11%) Office 365
Communications & Networking
1 8 (42.11%) NAS
1 8 (42.11%) SAN
2 3 (15.79%) DNS
2 3 (15.79%) VPN
3 2 (10.53%) Firewall
3 2 (10.53%) FTP
3 2 (10.53%) HTTP
3 2 (10.53%) LAN
3 2 (10.53%) TCP/IP
3 2 (10.53%) WAN
3 2 (10.53%) WinSCP
4 1 (5.26%) Internet
4 1 (5.26%) Remote Desktop
4 1 (5.26%) Unified Communications
4 1 (5.26%) WebEx
Database & Business Intelligence
1 2 (10.53%) DB2
1 2 (10.53%) MS Access
1 2 (10.53%) SQL Server
Development Applications
1 2 (10.53%) HP UFT
1 2 (10.53%) LoadRunner
1 2 (10.53%) Toad
General
1 8 (42.11%) Telecoms
2 4 (21.05%) Finance
3 3 (15.79%) Banking
4 2 (10.53%) Corporate Banking
5 1 (5.26%) Advertising
5 1 (5.26%) French Language
Job Titles
1 4 (21.05%) Analyst
2 3 (15.79%) Service Manager
3 2 (10.53%) 1st Line Support
3 2 (10.53%) Financial Analyst
3 2 (10.53%) OAT Analyst
3 2 (10.53%) OAT Test Analyst
3 2 (10.53%) Service Analyst
4 1 (5.26%) Active Directory Support
4 1 (5.26%) Administrator
4 1 (5.26%) Exchange Support
4 1 (5.26%) First Line Help Desk Support
4 1 (5.26%) IT Manager
4 1 (5.26%) Service Desk Administrator
4 1 (5.26%) Service Management Specialist
4 1 (5.26%) Services Delivery Manager
4 1 (5.26%) SQL Analyst
4 1 (5.26%) Support Analyst
4 1 (5.26%) Systems Administrator
4 1 (5.26%) Test Analyst
4 1 (5.26%) Unix Analyst
Libraries, Frameworks & Software Standards
1 2 (10.53%) IBM Integration Bus
1 2 (10.53%) SOAP
1 2 (10.53%) WebSphere MQ
2 1 (5.26%) Middleware
Miscellaneous
1 9 (47.37%) Blackberry
2 8 (42.11%) CLARiiON
2 8 (42.11%) Clustering
2 8 (42.11%) Virtual Team
3 3 (15.79%) BYOD
3 3 (15.79%) Management Information System
4 2 (10.53%) Data Centre
4 2 (10.53%) Mainframe
5 1 (5.26%) PDA
Operating Systems
1 13 (68.42%) Windows
2 9 (47.37%) Windows Server
3 8 (42.11%) Android
3 8 (42.11%) Apple iOS
3 8 (42.11%) Windows Mobile
4 3 (15.79%) Windows 7
5 2 (10.53%) Unix
6 1 (5.26%) Windows 2000
6 1 (5.26%) Windows Server 2003
6 1 (5.26%) Windows Server 2008
6 1 (5.26%) Windows Vista
6 1 (5.26%) Windows XP
Processes & Methodologies
1 6 (31.58%) ITIL
1 6 (31.58%) Service Management
2 5 (26.32%) ITSM
2 5 (26.32%) Mentoring
3 3 (15.79%) Change Management
3 3 (15.79%) PRINCE2
4 2 (10.53%) Defect Management
4 2 (10.53%) E-business
4 2 (10.53%) ITIL V3
4 2 (10.53%) Load Balancing
4 2 (10.53%) Load Testing
4 2 (10.53%) Operational Acceptance Testing
4 2 (10.53%) Problem Management
4 2 (10.53%) Stakeholder Management
4 2 (10.53%) Test Management
4 2 (10.53%) Validation
5 1 (5.26%) Change Control
5 1 (5.26%) Incident Management
5 1 (5.26%) Service Delivery
Programming Languages
1 2 (10.53%) SQL
Qualifications
1 1 (5.26%) Security Cleared
Quality Assurance & Compliance
1 1 (5.26%) Sarbanes-Oxley
System Software
1 11 (57.89%) Active Directory
2 2 (10.53%) VMware Infrastructure
Systems Management
1 8 (42.11%) Microsoft Clustering
1 8 (42.11%) Symantec Enterprise Vault
2 2 (10.53%) Backup Exec
2 2 (10.53%) DameWare
2 2 (10.53%) HP Quality Center
3 1 (5.26%) HP NNM
3 1 (5.26%) HP SiteScope
3 1 (5.26%) HP UCMDB
3 1 (5.26%) OpenView
3 1 (5.26%) OVSD
3 1 (5.26%) Systems Management Server (SMS)
Vendors
1 17 (89.47%) HP
2 10 (52.63%) Microsoft
3 8 (42.11%) EMC
3 8 (42.11%) IronPort
3 8 (42.11%) MobileIron
3 8 (42.11%) NetApp
3 8 (42.11%) Postini
3 8 (42.11%) Proofpoint
3 8 (42.11%) RightFax
3 8 (42.11%) Symantec
4 2 (10.53%) Citrix
4 2 (10.53%) IBM
4 2 (10.53%) LexisNexis
4 2 (10.53%) Oracle
4 2 (10.53%) Remedy
4 2 (10.53%) VMware
5 1 (5.26%) Adobe
5 1 (5.26%) Aveksa
5 1 (5.26%) BMC
5 1 (5.26%) Peregrine