The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
First Line Support
Rank 78 67 64
Rank change year-on-year
-11 -3
Contract jobs requiring a 1st Line Support 11 8 9
As % of all contract IT jobs located in Leeds 0.90% 0.81% 0.96%
As % of the Job Titles category 0.97% 0.85% 1.01%
Number of daily rates quoted 2 1 2
Average daily rate
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£90 £100 £105
Average daily rate % change year-on-year
-10.12% -4.76%
90% offered a daily rate of more than £74 £100 £101
10% offered a daily rate of more than £106 £100 £109
UK excluding London average daily rate £110 £80 £115
% change year-on-year
+37.50% -30.13%
Number of hourly rates quoted 7 4 6
Average hourly rate £11.50 £10.10 £10.00
Average hourly rate % change year-on-year
+13.86% +1.00%
90% offered a hourly rate of more than £9.00 £10.10 £9.25
10% offered a hourly rate of more than £12.90 £11.78 £11.50
UK excluding London average hourly rate £11.75 £11.50 £11.35
% change year-on-year
+2.17% +1.32%
1st Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
1129 937 889
As % of all contract IT jobs located in Leeds 92.47% 94.74% 94.47%
Number of daily rates quoted 785 578 475
Average daily rate £375 £325 £325
Average daily rate % change year-on-year
+15.38% -
90% offered a daily rate of more than £225 £214 £200
10% offered a daily rate of more than £525 £450 £447
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 25 19 42
Average hourly rate £12.50 £12.50 £12.75
Average hourly rate % change year-on-year
- -1.92%
90% offered a hourly rate of more than £9.50 £10.10 £8.50
10% offered a hourly rate of more than £32.50 £16.00 £25.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

1st Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Leeds

1st Line Support
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Leeds region.

1st Line Support Daily Rate Trend in Leeds

1st Line Support
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Leeds region.

1st Line Support Hourly Rate Trend in Leeds

1st Line Support
Top 27 Related IT Skills in Leeds

For the 6 months to 24 December 2014, IT contractor jobs across the Leeds region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 13 (72.22%) Windows
2 7 (38.89%) MS Excel
3 6 (33.33%) Windows XP
4 5 (27.78%) Active Directory
4 5 (27.78%) Windows 7
5 4 (22.22%) MS Office
5 4 (22.22%) ITIL
6 3 (16.67%) MS Exchange
6 3 (16.67%) Network Monitoring
7 2 (11.11%) Windows Server 2008
7 2 (11.11%) Backup Exec
7 2 (11.11%) Citrix
7 2 (11.11%) SQL Server
7 2 (11.11%) Microsoft
8 1 (5.56%) ISDN
8 1 (5.56%) LAN
8 1 (5.56%) WAN
8 1 (5.56%) SLA
8 1 (5.56%) Cisco
8 1 (5.56%) Service Management
8 1 (5.56%) Billing
8 1 (5.56%) XMPP
8 1 (5.56%) QA
8 1 (5.56%) Polycom
8 1 (5.56%) Tandberg
8 1 (5.56%) Video Conferencing
8 1 (5.56%) Kalman Filter

1st Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 24 December 2014, IT contractor jobs across the Leeds region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (16.67%) MS Exchange
Applications
1 7 (38.89%) MS Excel
2 4 (22.22%) MS Office
Communications & Networking
1 1 (5.56%) ISDN
1 1 (5.56%) LAN
1 1 (5.56%) WAN
Database & Business Intelligence
1 2 (11.11%) SQL Server
General
1 1 (5.56%) Billing
Libraries, Frameworks & Software Standards
1 1 (5.56%) XMPP
Miscellaneous
1 1 (5.56%) Video Conferencing
Operating Systems
1 13 (72.22%) Windows
2 6 (33.33%) Windows XP
3 5 (27.78%) Windows 7
4 2 (11.11%) Windows Server 2008
Processes & Methodologies
1 4 (22.22%) ITIL
2 3 (16.67%) Network Monitoring
3 1 (5.56%) Kalman Filter
3 1 (5.56%) Service Management
Quality Assurance & Compliance
1 1 (5.56%) SLA
1 1 (5.56%) QA
System Software
1 5 (27.78%) Active Directory
Systems Management
1 2 (11.11%) Backup Exec
Vendors
1 2 (11.11%) Microsoft
1 2 (11.11%) Citrix
2 1 (5.56%) Polycom
2 1 (5.56%) Tandberg
2 1 (5.56%) Cisco