The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leeds region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
First Line Support
Rank 178 143 148
Rank change year-on-year
-35 +5
Permanent jobs requiring a 1st Line Support 5 6 4
As % of all permanent IT jobs located in Leeds 0.14% 0.23% 0.16%
As % of the Job Titles category 0.14% 0.24% 0.16%
Number of salaries quoted 5 6 4
Average salary £20,000 £18,000 £19,000
Average salary % change year-on-year
+11.11% -5.26%
90% offered a salary of more than £16,600 £17,500 £18,300
10% offered a salary of more than £23,750 £20,750 £21,800
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3568 2460 2441
As % of all permanent IT jobs located in Leeds 97.17% 95.31% 95.84%
Number of salaries quoted 2828 1877 1986
Average salary £40,000 £36,000 £37,000
Average salary % change year-on-year
+11.11% -2.70%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support
West Yorkshire

1st Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Leeds

1st Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Leeds region.

1st Line Support Salary Trend in Leeds

1st Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 1 August 2014, IT jobs across the Leeds region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 8 (61.54%) Windows
2 7 (53.85%) Microsoft
3 5 (38.46%) Active Directory
3 5 (38.46%) Windows 7
4 3 (23.08%) Windows Server 2008
4 3 (23.08%) SQL
4 3 (23.08%) SQL Server
5 2 (15.38%) VBA
5 2 (15.38%) ITIL
5 2 (15.38%) MS Excel
5 2 (15.38%) MS Access
5 2 (15.38%) ERP
5 2 (15.38%) MS Exchange
5 2 (15.38%) LAN
5 2 (15.38%) WAN
5 2 (15.38%) SLA
5 2 (15.38%) Cisco
5 2 (15.38%) Network Security
5 2 (15.38%) Management Information System
5 2 (15.38%) SQL Server Reporting Services
6 1 (7.69%) Intrusion Detection
6 1 (7.69%) MS PowerPoint
6 1 (7.69%) Ubuntu
6 1 (7.69%) Degree
6 1 (7.69%) Windows Vista
6 1 (7.69%) Mathematics
6 1 (7.69%) Security Testing
6 1 (7.69%) Finance
6 1 (7.69%) SUSE
6 1 (7.69%) Debian

1st Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 1 August 2014, IT jobs across the Leeds region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) MS Exchange
2 1 (7.69%) IIS
2 1 (7.69%) Exchange Server 2010
Applications
1 2 (15.38%) MS Excel
2 1 (7.69%) MS PowerPoint
Communications & Networking
1 2 (15.38%) LAN
1 2 (15.38%) WAN
1 2 (15.38%) Network Security
2 1 (7.69%) Intrusion Detection
2 1 (7.69%) Firewall
2 1 (7.69%) Internet
2 1 (7.69%) VPN
2 1 (7.69%) DNS
Database & Business Intelligence
1 3 (23.08%) SQL Server
2 2 (15.38%) MS Access
2 2 (15.38%) SQL Server Reporting Services
3 1 (7.69%) MySQL
General
1 1 (7.69%) Finance
Miscellaneous
1 2 (15.38%) Management Information System
2 1 (7.69%) Mathematics
2 1 (7.69%) NHS
Operating Systems
1 8 (61.54%) Windows
2 5 (38.46%) Windows 7
3 3 (23.08%) Windows Server 2008
4 1 (7.69%) Ubuntu
4 1 (7.69%) Windows Vista
4 1 (7.69%) SUSE
4 1 (7.69%) Debian
4 1 (7.69%) Windows 2000 Server
4 1 (7.69%) CentOS
4 1 (7.69%) Red Hat Enterprise Linux
4 1 (7.69%) Windows Server 2003
4 1 (7.69%) Windows XP
4 1 (7.69%) Linux
4 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 2 (15.38%) ITIL
1 2 (15.38%) ERP
2 1 (7.69%) Security Testing
2 1 (7.69%) Information Security
2 1 (7.69%) SIEM
2 1 (7.69%) Email Management
Programming Languages
1 3 (23.08%) SQL
2 2 (15.38%) VBA
3 1 (7.69%) PHP
Qualifications
1 1 (7.69%) Degree
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 5 (38.46%) Active Directory
2 1 (7.69%) VMware Infrastructure
2 1 (7.69%) Hyper-V
2 1 (7.69%) XenServer
Systems Management
1 1 (7.69%) Nagios
1 1 (7.69%) Plesk
1 1 (7.69%) McAfee ePO
Vendors
1 7 (53.85%) Microsoft
2 2 (15.38%) Cisco
3 1 (7.69%) VMware
3 1 (7.69%) Citrix
3 1 (7.69%) Red Hat
3 1 (7.69%) McAfee
3 1 (7.69%) Websense
3 1 (7.69%) Clearswift
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £15000 - £20000 per annum
Posted: 2 days ago
Leeds
OCC Computer personnel
Salary: 16000-18000 Per Annum 16000 - 18000
Posted: 7 days ago