1st Line Support Jobs in Leeds

First Line Support
West Yorkshire > Leeds

The median First Line Support salary in Leeds is £14,000 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
3 May 2024		 Same period 2023 Same period 2022
Rank 130 173 192
Rank change year-on-year +43 +19 -45
Permanent jobs requiring a 1st Line Support 3 9 17
As % of all permanent jobs advertised in Leeds 0.13% 0.30% 0.45%
As % of the Job Titles category 0.14% 0.31% 0.46%
Number of salaries quoted 3 9 15
10th Percentile - - £19,500
25th Percentile - £25,000 £20,625
Median annual salary (50th Percentile) £14,000 £26,000 £23,500
Median % change year-on-year -46.15% +10.64% +6.82%
75th Percentile £19,250 £28,750 £29,250
90th Percentile £22,400 - £30,000
West Yorkshire median annual salary £22,700 £26,000 £22,750
% change year-on-year -12.69% +14.29% +3.41%

All Permanent IT Job Vacancies
Leeds

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leeds with a recognized job title 2,167 2,886 3,679
% of permanent jobs with a recognized job title 96.01% 95.22% 97.33%
Number of salaries quoted 1,568 1,734 2,556
10th Percentile £31,250 £32,044 £32,500
25th Percentile £40,000 £41,250 £41,503
Median annual salary (50th Percentile) £52,500 £55,000 £55,000
Median % change year-on-year -4.55% - +10.00%
75th Percentile £69,936 £73,750 £70,000
90th Percentile £84,315 £86,250 £85,000
West Yorkshire median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +5.00%

1st Line Support
Job Vacancy Trend in Leeds

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for 1st Line Support in Leeds

1st Line Support
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing 1st Line Support in Leeds.

Salary trend for 1st Line Support in Leeds

1st Line Support Skill Set
Top 17 Co-occurring Skills and Capabilities in Leeds

For the 6 months to 3 May 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring 1st Line Support in the job title.

1 3 (100.00%) Social Skills
2 2 (66.67%) Customer Experience
2 2 (66.67%) Customer Service
2 2 (66.67%) Driving Licence
2 2 (66.67%) Mathematics
2 2 (66.67%) Problem-Solving
3 1 (33.33%) Mac OS
3 1 (33.33%) SaaS
3 1 (33.33%) Microsoft 365
3 1 (33.33%) Windows 10
3 1 (33.33%) Microsoft Office
3 1 (33.33%) Windows
3 1 (33.33%) Microsoft Excel
3 1 (33.33%) SharePoint
3 1 (33.33%) Microsoft
3 1 (33.33%) ITSM
3 1 (33.33%) Microsoft PowerPoint

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) SharePoint
Applications
1 1 (33.33%) Microsoft Excel
1 1 (33.33%) Microsoft Office
1 1 (33.33%) Microsoft PowerPoint
Cloud Services
1 1 (33.33%) Microsoft 365
1 1 (33.33%) SaaS
General
1 3 (100.00%) Social Skills
Miscellaneous
1 2 (66.67%) Driving Licence
Operating Systems
1 1 (33.33%) Mac OS
1 1 (33.33%) Windows
1 1 (33.33%) Windows 10
Processes & Methodologies
1 2 (66.67%) Customer Experience
1 2 (66.67%) Customer Service
1 2 (66.67%) Mathematics
1 2 (66.67%) Problem-Solving
2 1 (33.33%) ITSM
Vendors
1 1 (33.33%) Microsoft
2 1st Line Support jobs in West Yorkshire