The statistics below represent IT jobs advertised across the Leeds region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 August 2016 with a comparison to same period over 2 years.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
First Line Support
Rank 146 168 194
Rank change year-on-year
+22 +26
Permanent jobs requiring a 1st Line Support 16 15 3
As % of all permanent IT jobs located in Leeds 0.59% 0.44% 0.081%
As % of the Job Titles category 0.60% 0.45% 0.083%
Number of salaries quoted 11 15 3
Median salary £20,000 £20,000 £19,000
Median salary % change year-on-year
- +5.26%
UK excluding London median salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
1st Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2658 3355 3618
As % of all permanent IT jobs located in Leeds 97.90% 97.44% 97.92%
Number of salaries quoted 2262 2679 2800
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £26,500 £23,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Leeds

1st Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Leeds region.

1st Line Support Salary Trend in Leeds

1st Line Support Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 30 August 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring 1st Line Support in the job title.

1 13 (54.17%) Windows
2 12 (50.00%) Microsoft
3 9 (37.50%) Active Directory
4 8 (33.33%) VMware
5 7 (29.17%) Windows Server
5 7 (29.17%) SAN
6 6 (25.00%) VoIP
6 6 (25.00%) Windows 7
7 5 (20.83%) Windows Server 2008
7 5 (20.83%) MS Exchange
7 5 (20.83%) TCP/IP
7 5 (20.83%) MS Office
7 5 (20.83%) MS Excel
7 5 (20.83%) Windows Server 2012
8 4 (16.67%) Network Monitoring
8 4 (16.67%) DNS
8 4 (16.67%) DHCP
8 4 (16.67%) Cisco
8 4 (16.67%) Windows 8
9 3 (12.50%) VMware Infrastructure
9 3 (12.50%) Wireless
9 3 (12.50%) DSL
9 3 (12.50%) SQL
9 3 (12.50%) SharePoint
9 3 (12.50%) ITIL
9 3 (12.50%) Driving Licence
10 2 (8.33%) Client/Server
10 2 (8.33%) SLA
10 2 (8.33%) Finance
10 2 (8.33%) Firewall

1st Line Support Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (20.83%) MS Exchange
2 3 (12.50%) SharePoint
3 1 (4.17%) Exchange Server 2003
Applications
1 5 (20.83%) MS Excel
1 5 (20.83%) MS Office
Business Applications
1 1 (4.17%) Dynamics AX
Communications & Networking
1 7 (29.17%) SAN
2 6 (25.00%) VoIP
3 5 (20.83%) TCP/IP
4 4 (16.67%) DHCP
4 4 (16.67%) DNS
5 3 (12.50%) DSL
5 3 (12.50%) Wireless
6 2 (8.33%) Firewall
7 1 (4.17%) Remote Desktop
7 1 (4.17%) VPN
General
1 2 (8.33%) Finance
2 1 (4.17%) Law
2 1 (4.17%) Manufacturing
Miscellaneous
1 3 (12.50%) Driving Licence
2 2 (8.33%) Client/Server
3 1 (4.17%) Analytical Skills
3 1 (4.17%) e-Learning
3 1 (4.17%) iPad
Operating Systems
1 13 (54.17%) Windows
2 7 (29.17%) Windows Server
3 6 (25.00%) Windows 7
4 5 (20.83%) Windows Server 2008
4 5 (20.83%) Windows Server 2012
5 4 (16.67%) Windows 8
6 1 (4.17%) CentOS
6 1 (4.17%) Linux
6 1 (4.17%) Red Hat Enterprise Linux
6 1 (4.17%) Windows Server 2003
6 1 (4.17%) Windows XP
Processes & Methodologies
1 4 (16.67%) Network Monitoring
2 3 (12.50%) ITIL
3 1 (4.17%) Case Management
3 1 (4.17%) Email Filtering
3 1 (4.17%) ERP
3 1 (4.17%) Kalman Filter
3 1 (4.17%) Logistics
3 1 (4.17%) Service Delivery
3 1 (4.17%) Service Management
3 1 (4.17%) System Testing
3 1 (4.17%) Web Filtering
Programming Languages
1 3 (12.50%) SQL
Quality Assurance & Compliance
1 2 (8.33%) SLA
System Software
1 9 (37.50%) Active Directory
2 3 (12.50%) VMware Infrastructure
Vendors
1 12 (50.00%) Microsoft
2 8 (33.33%) VMware
3 4 (16.67%) Cisco
4 1 (4.17%) Citrix
4 1 (4.17%) Red Hat
4 1 (4.17%) Xerox