The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
First Line Support
Rank 162 186 155
Rank change year-on-year
+24 -31
Permanent jobs requiring a 1st Line Support 14 3 1
As % of all permanent IT jobs located in Leeds 0.41% 0.080% 0.038%
As % of the Job Titles category 0.43% 0.083% 0.039%
Number of salaries quoted 14 3 1
Average salary £19,000 £19,000 £21,000
Average salary % change year-on-year
- -9.52%
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3281 3614 2533
As % of all permanent IT jobs located in Leeds 95.35% 96.58% 95.58%
Number of salaries quoted 2613 2793 1963
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £26,500 £23,500 £26,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

1st Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Leeds

1st Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Leeds region.

1st Line Support Salary Trend in Leeds

1st Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 27 August 2015, IT jobs across the Leeds region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 13 (56.52%) Microsoft
2 10 (43.48%) Active Directory
2 10 (43.48%) Windows
3 5 (21.74%) MS Excel
3 5 (21.74%) Legal
3 5 (21.74%) Windows 7
4 4 (17.39%) MS Office
4 4 (17.39%) MS Exchange
5 3 (13.04%) DHCP
5 3 (13.04%) DNS
5 3 (13.04%) SLA
5 3 (13.04%) Microsoft Certification
6 2 (8.70%) Mathematics
6 2 (8.70%) Degree
6 2 (8.70%) SAP Payroll
6 2 (8.70%) Firewall
6 2 (8.70%) ITSM
6 2 (8.70%) Windows XP
6 2 (8.70%) General Ledger
6 2 (8.70%) Service Management
6 2 (8.70%) Citrix
6 2 (8.70%) TCP/IP
6 2 (8.70%) SAP
6 2 (8.70%) ITIL
6 2 (8.70%) C
6 2 (8.70%) MySQL
6 2 (8.70%) SQL Server
7 1 (4.35%) SharePoint
7 1 (4.35%) ERP
7 1 (4.35%) Windows 2000

1st Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 27 August 2015, IT jobs across the Leeds region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (17.39%) MS Exchange
2 1 (4.35%) Blackberry Enterprise Server
2 1 (4.35%) Exchange Server 2003
2 1 (4.35%) SharePoint
Applications
1 5 (21.74%) MS Excel
2 4 (17.39%) MS Office
Business Applications
1 2 (8.70%) SAP Payroll
2 1 (4.35%) Dynamics AX
Communications & Networking
1 3 (13.04%) DHCP
1 3 (13.04%) DNS
2 2 (8.70%) Firewall
2 2 (8.70%) TCP/IP
3 1 (4.35%) VPN
3 1 (4.35%) FTP
3 1 (4.35%) LAN
3 1 (4.35%) WAN
Database & Business Intelligence
1 2 (8.70%) MySQL
1 2 (8.70%) SQL Server
2 1 (4.35%) SQL Server 2008
General
1 5 (21.74%) Legal
2 2 (8.70%) General Ledger
3 1 (4.35%) Finance
Miscellaneous
1 2 (8.70%) Mathematics
2 1 (4.35%) NHS
2 1 (4.35%) Blackberry
2 1 (4.35%) Management Information System
Operating Systems
1 10 (43.48%) Windows
2 5 (21.74%) Windows 7
3 2 (8.70%) Windows XP
4 1 (4.35%) Windows Server 2008
4 1 (4.35%) Windows 2000
Processes & Methodologies
1 2 (8.70%) ITIL
1 2 (8.70%) Service Management
1 2 (8.70%) ITSM
2 1 (4.35%) Practice Management
2 1 (4.35%) User Acceptance Testing
2 1 (4.35%) Data Entry
2 1 (4.35%) Continuous Improvement
2 1 (4.35%) Service Desk Management
2 1 (4.35%) Line Management
2 1 (4.35%) Service Delivery
2 1 (4.35%) ERP
Programming Languages
1 2 (8.70%) C
Qualifications
1 3 (13.04%) Microsoft Certification
2 2 (8.70%) Degree
3 1 (4.35%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (13.04%) SLA
System Software
1 10 (43.48%) Active Directory
2 1 (4.35%) Terminal Services
2 1 (4.35%) Hyper-V
2 1 (4.35%) XenApp
Systems Management
1 1 (4.35%) Norton AntiVirus
1 1 (4.35%) WSUS
Vendors
1 13 (56.52%) Microsoft
2 2 (8.70%) Citrix
2 2 (8.70%) SAP
3 1 (4.35%) CheckPoint
3 1 (4.35%) Symantec
3 1 (4.35%) LANDesk
Leeds
Hays IT - Uk Posting account
Salary: £16000.00 - £18000.00 per annum
Posted: 21 days ago