The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
First Line Support
Rank 166 173 161
Rank change year-on-year
+7 -12
Permanent jobs requiring a 1st Line Support 13 11 20
As % of all permanent IT jobs located in Leeds 0.39% 0.31% 0.61%
As % of the Job Titles category 0.40% 0.32% 0.62%
Number of salaries quoted 13 9 20
Average salary £23,250 £19,000 £17,000
Average salary % change year-on-year
+22.36% +11.76%
90% offered a salary of more than £16,400 £17,700 £15,000
10% offered a salary of more than £24,600 £21,420 £20,350
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3251 3431 3209
As % of all permanent IT jobs located in Leeds 96.41% 98.17% 97.54%
Number of salaries quoted 2720 2802 2484
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £28,000 £25,000 £22,500
10% offered a salary of more than £59,000 £55,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Leeds

1st Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Leeds region.

1st Line Support Salary Trend in Leeds

1st Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 14 February 2016, IT jobs across the Leeds region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 15 (68.18%) Microsoft
2 14 (63.64%) Windows
3 13 (59.09%) Active Directory
4 11 (50.00%) Windows 7
5 8 (36.36%) Microsoft Certification
6 6 (27.27%) MS Office
7 5 (22.73%) MS Excel
8 4 (18.18%) Windows XP
8 4 (18.18%) MS Exchange
9 3 (13.64%) VPN
9 3 (13.64%) SLA
9 3 (13.64%) VMware
9 3 (13.64%) Citrix
9 3 (13.64%) Windows 8
10 2 (9.09%) Trend Analysis
10 2 (9.09%) VMware Infrastructure
10 2 (9.09%) MCITP
10 2 (9.09%) Hyper-V
10 2 (9.09%) Firewall
10 2 (9.09%) DameWare
10 2 (9.09%) ITIL
10 2 (9.09%) MCP
10 2 (9.09%) MCSE
10 2 (9.09%) MCSA
11 1 (4.55%) DHCP
11 1 (4.55%) TCP/IP
11 1 (4.55%) Cisco
11 1 (4.55%) DNS
11 1 (4.55%) Avaya
11 1 (4.55%) SAN

1st Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 14 February 2016, IT jobs across the Leeds region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (18.18%) MS Exchange
2 1 (4.55%) Exchange Server 2003
Applications
1 6 (27.27%) MS Office
2 5 (22.73%) MS Excel
Communications & Networking
1 3 (13.64%) VPN
2 2 (9.09%) Firewall
3 1 (4.55%) DHCP
3 1 (4.55%) DNS
3 1 (4.55%) Intranet
3 1 (4.55%) SAN
3 1 (4.55%) TCP/IP
General
1 1 (4.55%) Legal
1 1 (4.55%) Telecoms
Operating Systems
1 14 (63.64%) Windows
2 11 (50.00%) Windows 7
3 4 (18.18%) Windows XP
4 3 (13.64%) Windows 8
5 1 (4.55%) Windows Server 2003
5 1 (4.55%) Windows Server 2008
5 1 (4.55%) Windows Server 2012
Processes & Methodologies
1 2 (9.09%) ITIL
1 2 (9.09%) Trend Analysis
2 1 (4.55%) Email Filtering
2 1 (4.55%) Information Security
2 1 (4.55%) Kalman Filter
2 1 (4.55%) Network Monitoring
2 1 (4.55%) Web Filtering
Qualifications
1 8 (36.36%) Microsoft Certification
2 2 (9.09%) MCITP
2 2 (9.09%) MCP
2 2 (9.09%) MCSA
2 2 (9.09%) MCSE
Quality Assurance & Compliance
1 3 (13.64%) SLA
System Software
1 13 (59.09%) Active Directory
2 2 (9.09%) Hyper-V
2 2 (9.09%) VMware Infrastructure
3 1 (4.55%) XenApp
Systems Management
1 2 (9.09%) DameWare
Vendors
1 15 (68.18%) Microsoft
2 3 (13.64%) Citrix
2 3 (13.64%) VMware
3 1 (4.55%) Avaya
3 1 (4.55%) Cisco
3 1 (4.55%) Mitel
Leeds
greywood
Salary: £17000 - £20000 per annum + Plus Bens
Posted: 24 days ago