The statistics below represent IT jobs advertised across the Leeds region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
First Line Support
Rank 141 177 166
Rank change year-on-year
+36 -11
Permanent jobs requiring a 1st Line Support 21 5 26
As % of all permanent IT jobs located in Leeds 0.79% 0.15% 0.71%
As % of the Job Titles category 0.81% 0.15% 0.73%
Number of salaries quoted 20 5 26
Median salary £22,250 £18,400 £20,500
Median salary % change year-on-year
+20.92% -10.24%
90% offered a salary of more than £18,000 £18,000 £17,500
10% offered a salary of more than £27,100 £19,360 £26,000
UK excluding London median salary £21,000 £20,500 £19,750
% change year-on-year
+2.43% +3.79%
1st Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2600 3325 3580
As % of all permanent IT jobs located in Leeds 97.89% 97.85% 98.22%
Number of salaries quoted 2270 2722 2803
Median salary £40,000 £40,375 £40,000
Median salary % change year-on-year
-0.92% +0.93%
90% offered a salary of more than £25,500 £25,600 £25,000
10% offered a salary of more than £55,000 £55,000 £57,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

1st Line Support
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Leeds

1st Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Leeds region.

1st Line Support Salary Trend in Leeds

1st Line Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Leeds region over the 3 months to 3 December 2016.

1st Line Support Salary Histogram in Leeds

1st Line Support Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 3 December 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring 1st Line Support in the job title.

1 22 (59.46%) Windows
2 20 (54.05%) Active Directory
3 18 (48.65%) Microsoft
4 17 (45.95%) Windows Server
5 11 (29.73%) VMware
6 10 (27.03%) ITIL
6 10 (27.03%) MS Exchange
7 9 (24.32%) MS Office
8 8 (21.62%) SQL
8 8 (21.62%) VoIP
9 7 (18.92%) VMware Infrastructure
10 6 (16.22%) Windows Server 2012
10 6 (16.22%) Windows Server 2008
10 6 (16.22%) Windows 7
10 6 (16.22%) VPN
10 6 (16.22%) Citrix
11 5 (13.51%) SAN
11 5 (13.51%) MS Excel
12 4 (10.81%) ITIL Foundation Certificate
12 4 (10.81%) Kalman Filter
12 4 (10.81%) iPad
12 4 (10.81%) Email Filtering
12 4 (10.81%) Web Filtering
12 4 (10.81%) Case Management
12 4 (10.81%) Remote Desktop
12 4 (10.81%) Firewall
12 4 (10.81%) Finance
12 4 (10.81%) Law
12 4 (10.81%) Windows XP
13 3 (8.11%) DNS

1st Line Support Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (27.03%) MS Exchange
2 3 (8.11%) SharePoint
Applications
1 9 (24.32%) MS Office
2 5 (13.51%) MS Excel
Communications & Networking
1 8 (21.62%) VoIP
2 6 (16.22%) VPN
3 5 (13.51%) SAN
4 4 (10.81%) Firewall
4 4 (10.81%) Remote Desktop
5 3 (8.11%) DNS
5 3 (8.11%) DSL
5 3 (8.11%) TCP/IP
5 3 (8.11%) Wireless
6 2 (5.41%) DHCP
6 2 (5.41%) HTTP
6 2 (5.41%) Internet
6 2 (5.41%) SSL
Database & Business Intelligence
1 3 (8.11%) SQL Server
General
1 4 (10.81%) Finance
1 4 (10.81%) Law
2 2 (5.41%) Back Office
2 2 (5.41%) Games
2 2 (5.41%) Legal
3 1 (2.70%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (8.11%) .NET
1 3 (8.11%) ASP.NET
2 2 (5.41%) LAMP
Miscellaneous
1 4 (10.81%) iPad
2 3 (8.11%) Analytical Skills
2 3 (8.11%) Driving Licence
2 3 (8.11%) NHS
3 2 (5.41%) Client/Server
3 2 (5.41%) Computer Science
Operating Systems
1 22 (59.46%) Windows
2 17 (45.95%) Windows Server
3 6 (16.22%) Windows 7
3 6 (16.22%) Windows Server 2008
3 6 (16.22%) Windows Server 2012
4 4 (10.81%) Windows XP
5 3 (8.11%) Linux
6 2 (5.41%) Mac OS X
6 2 (5.41%) Windows 10
6 2 (5.41%) Windows 8
6 2 (5.41%) Windows Vista
7 1 (2.70%) CentOS
7 1 (2.70%) Red Hat Enterprise Linux
Processes & Methodologies
1 10 (27.03%) ITIL
2 4 (10.81%) Case Management
2 4 (10.81%) Email Filtering
2 4 (10.81%) Kalman Filter
2 4 (10.81%) Web Filtering
3 3 (8.11%) Service Management
4 2 (5.41%) Agile Software Development
4 2 (5.41%) Continuous Delivery
4 2 (5.41%) Continuous Improvement
4 2 (5.41%) DevOps
4 2 (5.41%) Incident Management
4 2 (5.41%) Time Management
4 2 (5.41%) Trend Analysis
5 1 (2.70%) System Testing
Programming Languages
1 8 (21.62%) SQL
2 3 (8.11%) C#
2 3 (8.11%) JavaScript
2 3 (8.11%) T-SQL
2 3 (8.11%) VBScript
Qualifications
1 4 (10.81%) ITIL Foundation Certificate
2 2 (5.41%) Degree
Quality Assurance & Compliance
1 3 (8.11%) SLA
System Software
1 20 (54.05%) Active Directory
2 7 (18.92%) VMware Infrastructure
3 2 (5.41%) Microsoft Virtual Server
Systems Management
1 2 (5.41%) Backup Exec
1 2 (5.41%) DameWare
1 2 (5.41%) OpenView
1 2 (5.41%) OVSD
1 2 (5.41%) SCCM
1 2 (5.41%) ServiceCenter
Vendors
1 18 (48.65%) Microsoft
2 11 (29.73%) VMware
3 6 (16.22%) Citrix
4 2 (5.41%) Bomgar
4 2 (5.41%) HP
4 2 (5.41%) Symantec
5 1 (2.70%) Avaya
5 1 (2.70%) Red Hat
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £23,000 per annum + bonus + excellent benefits
Posted: 3 days ago
Leeds, West Yorkshire
Blue Octopus Recruitment LLP
Salary: Competitive Salary
Posted: 2 days ago
Leeds, West Yorkshire
Nigel Frank International Ltd
Posted: Yesterday
Leeds, West Yorkshire
DCV Technologies
Salary: From £18,000 to £19,000 per annum Plus 6% bonus + benefits
Posted: 2 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: 3 days ago