The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leeds region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
First Line Support
Rank 138 126 109
Rank change year-on-year
-12 -17
Permanent jobs requiring a 1st Line Support 10 8 11
As % of all permanent IT jobs located in Leeds 0.385% 0.384% 0.595%
As % of the Job Titles category 0.402% 0.394% 0.613%
Number of salaries quoted 9 8 11
Average salary £18,000 £19,000 £40,000
Average salary % change year-on-year
-5.26% -52.50%
UK excluding London average salary £19,000 £19,500 £20,000
% change year-on-year
-2.56% -2.50%
All Job Titles
Leeds
Permanent IT job ads with a match in the
Job Titles category
2485 2033 1794
As % of all permanent IT jobs located in Leeds 95.65% 97.46% 96.97%
Number of salaries quoted 2014 1749 1527
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £50,000 £50,000 £48,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support
West Yorkshire

1st Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support across the Leeds region as a proportion of the total demand within the Job Titles category.

Leeds 1st Line Support Jobs Demand Trend

1st Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Leeds region.

Leeds 1st Line Support Salary Trend

1st Line Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Leeds region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 14 (58.33%) Windows
2 13 (54.17%) MS Excel
2 13 (54.17%) Microsoft
3 11 (45.83%) Active Directory
4 10 (41.67%) Windows XP
4 10 (41.67%) MS Office
5 6 (25.00%) Degree
5 6 (25.00%) MS Exchange
5 6 (25.00%) SLA
6 5 (20.83%) C
7 4 (16.67%) Windows 7
7 4 (16.67%) Microsoft Certification
7 4 (16.67%) MCP
7 4 (16.67%) MCSE
7 4 (16.67%) MCSA
8 3 (12.50%) ITIL
8 3 (12.50%) Finance
9 1 (4.167%) Network+ Certification
9 1 (4.167%) Service Delivery
9 1 (4.167%) A+ Certification
9 1 (4.167%) NHS
9 1 (4.167%) Pharmaceutical
9 1 (4.167%) LAN
9 1 (4.167%) WAN
9 1 (4.167%) TCP/IP
9 1 (4.167%) XML
9 1 (4.167%) SQL
9 1 (4.167%) .NET
9 1 (4.167%) SQL Server
9 1 (4.167%) IIS

1st Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Leeds region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (4.167%) XML
1 1 (4.167%) .NET
Application Platforms
1 6 (25.00%) MS Exchange
2 1 (4.167%) IIS
Applications
1 13 (54.17%) MS Excel
2 10 (41.67%) MS Office
Communications & Networking
1 1 (4.167%) LAN
1 1 (4.167%) WAN
1 1 (4.167%) TCP/IP
Database & Business Intelligence
1 1 (4.167%) SQL Server
1 1 (4.167%) SQL Server 2005
1 1 (4.167%) SQL Server 2008
General
1 3 (12.50%) Finance
2 1 (4.167%) Pharmaceutical
Miscellaneous
1 1 (4.167%) NHS
1 1 (4.167%) Mathematics
Operating Systems
1 14 (58.33%) Windows
2 10 (41.67%) Windows XP
3 4 (16.67%) Windows 7
4 1 (4.167%) Windows Vista
4 1 (4.167%) Windows Server 2008
Processes & Methodologies
1 3 (12.50%) ITIL
2 1 (4.167%) Service Delivery
2 1 (4.167%) System Testing
Programming Languages
1 5 (20.83%) C
2 1 (4.167%) SQL
Qualifications
1 6 (25.00%) Degree
2 4 (16.67%) Microsoft Certification
2 4 (16.67%) MCP
2 4 (16.67%) MCSE
2 4 (16.67%) MCSA
3 1 (4.167%) Network+ Certification
3 1 (4.167%) A+ Certification
Quality Assurance & Compliance
1 6 (25.00%) SLA
System Software
1 11 (45.83%) Active Directory
Vendors
1 13 (54.17%) Microsoft