The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
First Line Support
Rank 153 173 153
Rank change year-on-year
+20 -20
Permanent jobs requiring a 1st Line Support 27 3 10
As % of all permanent IT jobs located in Leeds 0.81% 0.092% 0.34%
As % of the Job Titles category 0.83% 0.096% 0.35%
Number of salaries quoted 27 3 10
Average salary £19,000 £20,000 £20,000
Average salary % change year-on-year
-5.00% -
90% offered a salary of more than £16,800 £16,800 £15,000
10% offered a salary of more than £25,400 £20,000 £24,000
UK excluding London average salary £19,500 £20,000 £19,000
% change year-on-year
-2.50% +5.26%
1st Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3244 3121 2848
As % of all permanent IT jobs located in Leeds 97.04% 96.18% 96.87%
Number of salaries quoted 2605 2441 2439
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Leeds

1st Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Leeds region.

1st Line Support Salary Trend in Leeds

1st Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 24 December 2014, IT jobs across the Leeds region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 15 (50.00%) ITIL
2 7 (23.33%) SLA
2 7 (23.33%) Microsoft
3 6 (20.00%) MySQL
3 6 (20.00%) SQL Server
4 5 (16.67%) Service Management
5 4 (13.33%) SQL
5 4 (13.33%) IBM
5 4 (13.33%) Active Directory
5 4 (13.33%) Dell
5 4 (13.33%) Citrix
5 4 (13.33%) A+ Certification
5 4 (13.33%) Firewall
5 4 (13.33%) Finance
5 4 (13.33%) Legal
5 4 (13.33%) Validation
5 4 (13.33%) Marketing
5 4 (13.33%) Degree
5 4 (13.33%) Computer Science
5 4 (13.33%) Data Validation
5 4 (13.33%) Process Improvement
5 4 (13.33%) IBM InfoSphere
5 4 (13.33%) Relational Database
5 4 (13.33%) SQL Server Management Studio (SSMS)
6 3 (10.00%) MS Office
6 3 (10.00%) Windows
6 3 (10.00%) MS Exchange
6 3 (10.00%) Project Management
6 3 (10.00%) Service Delivery
6 3 (10.00%) VMware

1st Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 24 December 2014, IT jobs across the Leeds region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.00%) MS Exchange
1 3 (10.00%) Exchange Server 2007
2 2 (6.67%) IIS
2 2 (6.67%) SharePoint
3 1 (3.33%) Moodle
Applications
1 3 (10.00%) MS Office
2 2 (6.67%) Photoshop
3 1 (3.33%) MS Excel
Cloud Services
1 3 (10.00%) Office 365
Communications & Networking
1 4 (13.33%) Firewall
2 2 (6.67%) DNS
2 2 (6.67%) Internet
3 1 (3.33%) Network Security
Database & Business Intelligence
1 6 (20.00%) MySQL
1 6 (20.00%) SQL Server
2 4 (13.33%) IBM InfoSphere
2 4 (13.33%) Relational Database
Development Applications
1 4 (13.33%) SQL Server Management Studio (SSMS)
General
1 4 (13.33%) Finance
1 4 (13.33%) Legal
1 4 (13.33%) Marketing
Libraries, Frameworks & Software Standards
1 2 (6.67%) HTML
1 2 (6.67%) CSS
Miscellaneous
1 4 (13.33%) Computer Science
2 1 (3.33%) Analytical Skills
Operating Systems
1 3 (10.00%) Windows
2 2 (6.67%) Linux
2 2 (6.67%) Windows Server 2012
2 2 (6.67%) SUSE
2 2 (6.67%) Debian
2 2 (6.67%) Ubuntu
2 2 (6.67%) Windows Server 2008
2 2 (6.67%) CentOS
2 2 (6.67%) Red Hat Enterprise Linux
3 1 (3.33%) Windows 7
3 1 (3.33%) Windows XP
Processes & Methodologies
1 15 (50.00%) ITIL
2 5 (16.67%) Service Management
3 4 (13.33%) Validation
3 4 (13.33%) Data Validation
3 4 (13.33%) Process Improvement
4 3 (10.00%) Project Management
4 3 (10.00%) Service Delivery
5 2 (6.67%) CRM
5 2 (6.67%) Incident Management
5 2 (6.67%) Coaching
5 2 (6.67%) Continuous Improvement
6 1 (3.33%) Line Management
6 1 (3.33%) Security Testing
6 1 (3.33%) Data Protection
Programming Languages
1 4 (13.33%) SQL
2 2 (6.67%) PHP
Qualifications
1 4 (13.33%) A+ Certification
1 4 (13.33%) Degree
2 1 (3.33%) ITIL Certification
2 1 (3.33%) MCSE
2 1 (3.33%) Microsoft Certification
Quality Assurance & Compliance
1 7 (23.33%) SLA
System Software
1 4 (13.33%) Active Directory
2 3 (10.00%) XenApp
2 3 (10.00%) vSphere
Systems Management
1 2 (6.67%) Nagios
1 2 (6.67%) Plesk
1 2 (6.67%) cPanel
Vendors
1 7 (23.33%) Microsoft
2 4 (13.33%) Dell
2 4 (13.33%) Citrix
2 4 (13.33%) IBM
3 3 (10.00%) VMware
4 2 (6.67%) Red Hat
4 2 (6.67%) Adobe
Leeds, West Yorkshire
Integrity IT Solutions
Salary: £24,000 per annum
Posted: 5 days ago