The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Luton region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 9 25 -
Rank change year-on-year
+16 -
Contract jobs citing Service Delivery 16 13 0
As % of all contract IT jobs located in Luton 10.13% 5.94% -
As % of the Processes & Methodologies category 12.70% 6.47% -
Number of daily rates quoted 16 9 0
Average daily rate
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of your Daily Rate
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£325 £475 -
Average daily rate % change year-on-year
-31.57% -
UK excluding London average daily rate £400 £380 £350
% change year-on-year
+5.26% +8.57%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £17.50 £15.00 £17.69
% change year-on-year
+16.66% -15.20%
Service Delivery
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Luton region.

Processes & Methodologies Category
Luton
Contract IT job ads with a match in the
Processes & Methodologies category
126 201 61
As % of all contract IT jobs located in Luton 79.75% 91.78% 74.39%
Number of daily rates quoted 88 158 30
Average daily rate £425 £431 £438
Average daily rate % change year-on-year
-1.44% -1.42%
90% offered a daily rate of more than £300 £325 £275
10% offered a daily rate of more than £575 £550 £550
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 8 2 7
Average hourly rate £30.00 £12.00 £22.50
Average hourly rate % change year-on-year
+150.00% -46.66%
90% offered a hourly rate of more than £12.00 £12.00 £14.50
10% offered a hourly rate of more than £51.30 £24.60 £40.00
UK excluding London average hourly rate £32.50 £25.00 £30.25
% change year-on-year
+30.00% -17.35%

Service Delivery
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Luton region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Luton

Service Delivery
Daily Rate Trend in Luton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Luton region.

Service Delivery Daily Rate Trend in Luton

Service Delivery
Daily Rate Histogram in Luton

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Luton region over the 3 months to 31 August 2015.

Service Delivery Daily Rate Histogram in Luton

Service Delivery
Hourly Rate Trend in Luton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Luton region.

Service Delivery Hourly Rate Trend in Luton

Service Delivery
Top 30 Related IT Skills in Luton

For the 6 months to 31 August 2015, IT contractor jobs across the Luton region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 21 (77.78%) ITIL
2 14 (51.85%) ITIL Certification
3 12 (44.44%) E-Commerce
4 7 (25.93%) Microsoft
4 7 (25.93%) Citrix
5 6 (22.22%) VMware
5 6 (22.22%) Management Information System
5 6 (22.22%) VMware Infrastructure
5 6 (22.22%) Stakeholder Engagement
6 5 (18.52%) SLA
6 5 (18.52%) Finance
7 4 (14.81%) Windows
7 4 (14.81%) Project Management
7 4 (14.81%) Service Management
8 3 (11.11%) Change Management
8 3 (11.11%) Active Directory
8 3 (11.11%) Cisco
8 3 (11.11%) MS Exchange
8 3 (11.11%) Oracle
8 3 (11.11%) SQL Server
8 3 (11.11%) Agile Software Development
8 3 (11.11%) Problem Management
9 2 (7.41%) PCI DSS
9 2 (7.41%) Fat Client
9 2 (7.41%) Supplier Management
9 2 (7.41%) Local Government
9 2 (7.41%) Information Security
9 2 (7.41%) IP Telephony
9 2 (7.41%) Cisco Certification
9 2 (7.41%) Games

Service Delivery
Top Related IT Skills in Luton by Category

For the 6 months to 31 August 2015, IT contractor jobs across the Luton region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (11.11%) MS Exchange
2 1 (3.70%) Exchange Server 2007
Applications
1 2 (7.41%) MS Excel
2 1 (3.70%) MS Office
Business Applications
1 2 (7.41%) Oracle Financials
Cloud Services
1 1 (3.70%) Microsoft Azure
1 1 (3.70%) SaaS
1 1 (3.70%) Office 365
Communications & Networking
1 2 (7.41%) VoIP
1 2 (7.41%) IP Telephony
2 1 (3.70%) Cisco ASA
2 1 (3.70%) Firewall
Database & Business Intelligence
1 3 (11.11%) SQL Server
2 1 (3.70%) EDRMS
General
1 5 (18.52%) Finance
2 2 (7.41%) Games
2 2 (7.41%) Local Government
3 1 (3.70%) Retail
3 1 (3.70%) Legal
3 1 (3.70%) Back Office
3 1 (3.70%) Telecoms
Job Titles
1 14 (51.85%) Analyst
2 11 (40.74%) Service Analyst
3 9 (33.33%) Service Transition Analyst
4 4 (14.81%) Services Delivery Analyst
5 3 (11.11%) Principal Engineer
5 3 (11.11%) 3rd Line Support Engineer
5 3 (11.11%) Service Manager
5 3 (11.11%) Support Engineer
5 3 (11.11%) 3rd Line Support
6 2 (7.41%) Support Analyst
6 2 (7.41%) Service Desk Manager
6 2 (7.41%) Senior Network Specialist
6 2 (7.41%) Network Specialist
6 2 (7.41%) Service Design Analyst
7 1 (3.70%) ERP Implementation Manager
7 1 (3.70%) Technical Leader
7 1 (3.70%) Technical Business Analyst
7 1 (3.70%) ScrumMaster
7 1 (3.70%) ERP Manager
7 1 (3.70%) Contracts Manager
Libraries, Frameworks & Software Standards
1 1 (3.70%) XML
Miscellaneous
1 6 (22.22%) Management Information System
2 2 (7.41%) Thin Client
2 2 (7.41%) Fat Client
3 1 (3.70%) Statistics
3 1 (3.70%) Data Protection Act
Operating Systems
1 4 (14.81%) Windows
2 1 (3.70%) Android
2 1 (3.70%) Windows Server 2008
2 1 (3.70%) Windows 7
2 1 (3.70%) UNIX
Processes & Methodologies
1 21 (77.78%) ITIL
2 12 (44.44%) E-Commerce
3 6 (22.22%) Stakeholder Engagement
4 4 (14.81%) Project Management
4 4 (14.81%) Service Management
5 3 (11.11%) Change Management
5 3 (11.11%) Agile Software Development
5 3 (11.11%) Problem Management
6 2 (7.41%) Information Security
6 2 (7.41%) ERP
6 2 (7.41%) Configuration Management
6 2 (7.41%) Supplier Management
7 1 (3.70%) Incident Management
7 1 (3.70%) Enterprise Architecture
7 1 (3.70%) Technical Architecture
7 1 (3.70%) Resource Management
7 1 (3.70%) SIEM
7 1 (3.70%) Continuous Improvement
7 1 (3.70%) Software Deployment
7 1 (3.70%) User Stories
Programming Languages
1 1 (3.70%) SQL
Qualifications
1 14 (51.85%) ITIL Certification
2 2 (7.41%) CCNP
2 2 (7.41%) CCNA
2 2 (7.41%) Cisco Certification
3 1 (3.70%) HNC
3 1 (3.70%) HND
3 1 (3.70%) Degree
3 1 (3.70%) NVQ Level 4
Quality Assurance & Compliance
1 5 (18.52%) SLA
2 2 (7.41%) PCI DSS
3 1 (3.70%) ISO/IEC 27001
System Software
1 6 (22.22%) VMware Infrastructure
2 3 (11.11%) Active Directory
3 1 (3.70%) Hyper-V
Vendors
1 7 (25.93%) Microsoft
1 7 (25.93%) Citrix
2 6 (22.22%) VMware
3 3 (11.11%) Oracle
3 3 (11.11%) Cisco
4 1 (3.70%) LANDesk
4 1 (3.70%) CheckPoint
4 1 (3.70%) OpenText