The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 30 28 51
Rank change year-on-year
-2 +23
Permanent jobs citing Service Delivery 26 24 14
As % of all permanent IT jobs located in Luton 6.34% 6.58% 3.27%
As % of the Processes & Methodologies category 7.62% 8.22% 4.42%
Number of salaries quoted 24 24 13
Average salary £41,500 £42,000 £50,000
Average salary % change year-on-year
-1.19% -16.00%
90% offered a salary of more than £32,500 £29,700 £35,700
10% offered a salary of more than £66,000 £50,000 £52,000
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Luton region.

Processes & Methodologies Category
Luton
Permanent IT job ads with a match in the
Processes & Methodologies category
341 292 317
As % of all permanent IT jobs located in Luton 83.17% 80.00% 74.07%
Number of salaries quoted 235 257 262
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £37,500 £27,500 £30,400
10% offered a salary of more than £65,000 £55,000 £70,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Luton region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Luton

Service Delivery
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Luton region.

Service Delivery Salary Trend in Luton

Service Delivery
Salary Histogram in Luton

This chart provides a salary histogram for IT jobs citing Service Delivery across the Luton region over the 3 months to 18 September 2014.

Service Delivery Salary Histogram in Luton

Service Delivery
Top 30 Related IT Skills in Luton

For the 6 months to 18 September 2014, IT jobs across the Luton region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 23 (42.59%) ITIL
2 20 (37.04%) SQL
2 20 (37.04%) Oracle
3 18 (33.33%) IIS
3 18 (33.33%) PRINCE2
4 16 (29.63%) SQL Server
5 15 (27.78%) Project Management
5 15 (27.78%) Incident Management
6 13 (24.07%) Windows
6 13 (24.07%) QA
7 11 (20.37%) Linux
7 11 (20.37%) LAN
7 11 (20.37%) WAN
7 11 (20.37%) TCP/IP
7 11 (20.37%) Microsoft Certification
7 11 (20.37%) Selenium
7 11 (20.37%) Test Scripting
7 11 (20.37%) JMeter
7 11 (20.37%) VMware
8 10 (18.52%) Oracle Applications
8 10 (18.52%) BIG-IP
8 10 (18.52%) Statistics
8 10 (18.52%) PRINCE2 Certification
8 10 (18.52%) ITIL Certification
8 10 (18.52%) MPLS
8 10 (18.52%) CheckPoint
8 10 (18.52%) Windows Server 2003
8 10 (18.52%) Firewall
8 10 (18.52%) MCSE
8 10 (18.52%) Windows Server 2008

Service Delivery
Top Related IT Skills in Luton by Category

For the 6 months to 18 September 2014, IT jobs across the Luton region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 18 (33.33%) IIS
2 8 (14.81%) Apache
2 8 (14.81%) Tomcat
2 8 (14.81%) Liferay
3 1 (1.85%) ColdFusion
3 1 (1.85%) SharePoint
3 1 (1.85%) WebLogic
3 1 (1.85%) WebSphere
Applications
1 3 (5.56%) MS Excel
2 1 (1.85%) MS Visio
2 1 (1.85%) MS Project
2 1 (1.85%) MS PowerPoint
Business Applications
1 10 (18.52%) Oracle Applications
Cloud Services
1 10 (18.52%) SaaS
2 1 (1.85%) Office 365
Communications & Networking
1 11 (20.37%) LAN
1 11 (20.37%) WAN
1 11 (20.37%) TCP/IP
2 10 (18.52%) BIG-IP
2 10 (18.52%) MPLS
2 10 (18.52%) Firewall
3 3 (5.56%) Internet
3 3 (5.56%) SAN
4 1 (1.85%) DNS
4 1 (1.85%) DHCP
Database & Business Intelligence
1 16 (29.63%) SQL Server
2 6 (11.11%) Oracle Reports
3 4 (7.41%) SQL Server 2005
3 4 (7.41%) SQL Server 2008
4 3 (5.56%) MySQL
5 2 (3.70%) Relational Database
6 1 (1.85%) SQL Server Reporting Services
Development Applications
1 11 (20.37%) Selenium
1 11 (20.37%) JMeter
2 2 (3.70%) Visual Studio
General
1 8 (14.81%) Finance
2 5 (9.26%) Telecoms
3 3 (5.56%) Back Office
3 3 (5.56%) Banking
4 2 (3.70%) Retail
4 2 (3.70%) Advertising
5 1 (1.85%) Automotive
Job Titles
1 13 (24.07%) Analyst
2 11 (20.37%) Performance Analyst
2 11 (20.37%) Service Manager
3 9 (16.67%) Service Performance Analyst
3 9 (16.67%) Service Analyst
3 9 (16.67%) Delivery Manager
4 6 (11.11%) Services Delivery Manager
5 5 (9.26%) Technical Manager
6 4 (7.41%) Technical Account Manager
6 4 (7.41%) Account Manager
6 4 (7.41%) Systems Engineer
6 4 (7.41%) Operations Engineer
7 3 (5.56%) DBA
7 3 (5.56%) Administrator
7 3 (5.56%) Junior
7 3 (5.56%) SQL DBA
7 3 (5.56%) SQL Server DBA
7 3 (5.56%) Support Manager
7 3 (5.56%) Server Administrator
8 2 (3.70%) Service Support Manager
Libraries, Frameworks & Software Standards
1 3 (5.56%) .NET
2 2 (3.70%) Web Services
Miscellaneous
1 10 (18.52%) Statistics
2 7 (12.96%) Analytical Skills
3 4 (7.41%) Computer Science
4 2 (3.70%) Clustering
4 2 (3.70%) Foreign Exchange (FX)
5 1 (1.85%) User Experience
5 1 (1.85%) Wiki
5 1 (1.85%) Management Information System
5 1 (1.85%) Firmware
5 1 (1.85%) Mathematics
Operating Systems
1 13 (24.07%) Windows
2 11 (20.37%) Linux
3 10 (18.52%) Windows Server 2003
3 10 (18.52%) Windows Server 2008
3 10 (18.52%) Red Hat Enterprise Linux
4 6 (11.11%) UNIX
5 1 (1.85%) Windows 7
5 1 (1.85%) Android
Processes & Methodologies
1 23 (42.59%) ITIL
2 18 (33.33%) PRINCE2
3 15 (27.78%) Project Management
3 15 (27.78%) Incident Management
4 11 (20.37%) Test Scripting
5 10 (18.52%) Root Cause Analysis
6 6 (11.11%) Service Management
7 5 (9.26%) Agile Software Development
7 5 (9.26%) Performance Management
7 5 (9.26%) Problem Management
8 4 (7.41%) Data Analysis
8 4 (7.41%) Validation
9 3 (5.56%) Waterfall
9 3 (5.56%) People Management
9 3 (5.56%) B2B
9 3 (5.56%) Cost-Benefit Analysis
10 2 (3.70%) Knowledge Management
10 2 (3.70%) Scrum
10 2 (3.70%) CRM
10 2 (3.70%) ETL
Programming Languages
1 20 (37.04%) SQL
2 2 (3.70%) T-SQL
2 2 (3.70%) C
2 2 (3.70%) C#
2 2 (3.70%) Java
3 1 (1.85%) VBScript
Qualifications
1 11 (20.37%) Microsoft Certification
2 10 (18.52%) PRINCE2 Certification
2 10 (18.52%) ITIL Certification
2 10 (18.52%) MCSE
3 5 (9.26%) Degree
Quality Assurance & Compliance
1 13 (24.07%) QA
2 9 (16.67%) SLA
System Software
1 1 (1.85%) Active Directory
1 1 (1.85%) VMware ESX
1 1 (1.85%) VMware Infrastructure
Systems Management
1 1 (1.85%) Nagios
Vendors
1 20 (37.04%) Oracle
2 11 (20.37%) VMware
3 10 (18.52%) CheckPoint
3 10 (18.52%) F5
4 8 (14.81%) JBoss
5 2 (3.70%) Microsoft
5 2 (3.70%) Citrix
5 2 (3.70%) Lumesse
6 1 (1.85%) Nimsoft
6 1 (1.85%) HP
6 1 (1.85%) Salesforce.com
6 1 (1.85%) Cisco
6 1 (1.85%) TOWER Software