Customer Service Contracts in Maidstone

Customer Service
Kent > Maidstone

The following table provides summary statistics for contract job vacancies advertised in Maidstone with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 16 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
16 May 2024
Same period 2023 Same period 2022
Rank 5 7 10
Rank change year-on-year +2 +3 -
Contract jobs citing Customer Service 1 2 1
As % of all contract jobs advertised in Maidstone 5.56% 6.06% 1.89%
As % of the Processes & Methodologies category 8.33% 8.33% 1.96%
Number of daily rates quoted 1 1 1
10th Percentile - - -
25th Percentile £163 - £116
Median daily rate (50th Percentile) £165 £200 £118
Median % change year-on-year -17.50% +70.21% -
75th Percentile £168 - £119
90th Percentile - - -
Kent median daily rate £165 £118 £150
% change year-on-year +40.43% -21.67% +7.14%

All Process and Methodology Skills
Maidstone

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Maidstone with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 12 24 51
As % of all contract IT jobs advertised in Maidstone 66.67% 72.73% 96.23%
Number of daily rates quoted 6 20 51
10th Percentile £178 £189 £185
25th Percentile £194 £284 £259
Median daily rate (50th Percentile) £325 £358 £320
Median % change year-on-year -9.09% +11.72% +9.87%
75th Percentile £531 £533 £534
90th Percentile £575 £620 £614
Kent median daily rate £425 £355 £433
% change year-on-year +19.72% -17.92% +15.33%
Number of hourly rates quoted 2 0 0
10th Percentile - - -
25th Percentile £35.25 - -
Median hourly rate £35.50 - -
75th Percentile £35.75 - -
90th Percentile - - -
Kent median hourly rate £29.75 £57.12 £33.12
% change year-on-year -47.91% +72.45% -16.07%

Customer Service
Job Vacancy Trend in Maidstone

Job postings citing Customer Service as a proportion of all IT jobs advertised in Maidstone.

Job vacancy trend for Customer Service in Maidstone

Customer Service
Contractor Daily Rate Trend in Maidstone

3-month moving average daily rate quoted in jobs citing Customer Service in Maidstone.

Daily rate trend for Customer Service in Maidstone

Customer Service
Contractor Hourly Rate Trend in Maidstone

3-month moving average hourly rates quoted in jobs citing Customer Service in Maidstone.

Hourly rate trend for Customer Service in Maidstone

Customer Service
Co-occurring Skills and Capabilities in Maidstone by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
Job Titles
1 1 (100.00%) IT Engineer
1 1 (100.00%) IT Support
1 1 (100.00%) IT Support Engineer
1 1 (100.00%) Support Engineer
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Microsoft