The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 83 87 75
Rank change year-on-year
+4 -12
Contract jobs requiring a 2nd Line Support Engineer 13 1 4
As % of all contract IT jobs located in Manchester 0.80% 0.081% 0.35%
As % of the Job Titles category 0.86% 0.085% 0.38%
Number of daily rates quoted 5 0 2
Average daily rate
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£220 - £135
UK excluding London average daily rate £175 £166 £138
% change year-on-year
+5.26% +20.25%
Number of hourly rates quoted 5 0 0
Average hourly rate £14.50 - -
UK excluding London average hourly rate £17.50 £14.00 £16.25
% change year-on-year
+25.00% -13.84%
2nd Line Support Engineer
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1504 1173 1066
As % of all contract IT jobs located in Manchester 93.01% 95.29% 93.67%
Number of daily rates quoted 905 657 538
Average daily rate £350 £330 £330
Average daily rate % change year-on-year
+6.06% -
90% offered a daily rate of more than £220 £225 £225
10% offered a daily rate of more than £500 £500 £465
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 57 60 84
Average hourly rate £13.60 £15.00 £15.50
Average hourly rate % change year-on-year
-9.36% -3.22%
90% offered a hourly rate of more than £10.65 £10.00 £10.00
10% offered a hourly rate of more than £38.50 £34.00 £25.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

2nd Line Support Engineer
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Manchester

2nd Line Support Engineer
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the Manchester region.

2nd Line Support Engineer Daily Rate Trend in Manchester

2nd Line Support Engineer
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the Manchester region.

2nd Line Support Engineer Hourly Rate Trend in Manchester

2nd Line Support Engineer
Top 30 Related IT Skills in Manchester

For the 6 months to 31 July 2015, IT contractor jobs across the Manchester region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 15 (83.33%) Windows
2 12 (66.67%) Active Directory
3 11 (61.11%) VMware
4 10 (55.56%) Citrix
5 9 (50.00%) Microsoft
6 6 (33.33%) Windows XP
6 6 (33.33%) ITIL
6 6 (33.33%) Windows 7
7 4 (22.22%) Cisco
7 4 (22.22%) MS Office
8 3 (16.67%) SQL
8 3 (16.67%) Windows Server 2003
9 2 (11.11%) EMC
9 2 (11.11%) Firewall
9 2 (11.11%) McAfee
9 2 (11.11%) CheckPoint
9 2 (11.11%) Clearswift
9 2 (11.11%) SLA
9 2 (11.11%) VoIP
9 2 (11.11%) McAfee ePO
9 2 (11.11%) Windows Server 2008
9 2 (11.11%) Windows 8
9 2 (11.11%) Windows Server 2012
9 2 (11.11%) VMware ESX
9 2 (11.11%) Incident Management
10 1 (5.56%) Fat Client
10 1 (5.56%) SCCM
10 1 (5.56%) Cisco ICM
10 1 (5.56%) Exchange Server 2007
10 1 (5.56%) Remedy ITSM

2nd Line Support Engineer
Top Related IT Skills in Manchester by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Manchester region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) MS Exchange
1 1 (5.56%) Exchange Server 2007
1 1 (5.56%) Exchange Server 2010
Applications
1 4 (22.22%) MS Office
2 1 (5.56%) MS Excel
Business Applications
1 1 (5.56%) Remedy ITSM
Cloud Services
1 1 (5.56%) Office 365
Communications & Networking
1 2 (11.11%) Firewall
1 2 (11.11%) VoIP
2 1 (5.56%) WAN
2 1 (5.56%) VPN
2 1 (5.56%) LAN
2 1 (5.56%) Cisco ICM
2 1 (5.56%) Cisco IOS
2 1 (5.56%) WebEx
Database & Business Intelligence
1 1 (5.56%) SQL Server
1 1 (5.56%) SQL Server Reporting Services
1 1 (5.56%) SQL Server Integration Services
General
1 1 (5.56%) Finance
Miscellaneous
1 1 (5.56%) Thin Client
1 1 (5.56%) Fat Client
Operating Systems
1 15 (83.33%) Windows
2 6 (33.33%) Windows XP
2 6 (33.33%) Windows 7
3 3 (16.67%) Windows Server 2003
4 2 (11.11%) Windows Server 2008
4 2 (11.11%) Windows 8
4 2 (11.11%) Windows Server 2012
5 1 (5.56%) Linux
Processes & Methodologies
1 6 (33.33%) ITIL
2 2 (11.11%) Incident Management
3 1 (5.56%) Configuration Management
Programming Languages
1 3 (16.67%) SQL
Qualifications
1 1 (5.56%) MCP
1 1 (5.56%) MCSA
1 1 (5.56%) Microsoft Certification
1 1 (5.56%) ITIL Certification
1 1 (5.56%) MCITP
Quality Assurance & Compliance
1 2 (11.11%) SLA
System Software
1 12 (66.67%) Active Directory
2 2 (11.11%) VMware ESX
3 1 (5.56%) XenApp
3 1 (5.56%) XenDesktop
Systems Management
1 2 (11.11%) McAfee ePO
2 1 (5.56%) Cisco CUCM
2 1 (5.56%) Systems Management Server (SMS)
2 1 (5.56%) Cisco IPCC
2 1 (5.56%) SCCM
2 1 (5.56%) Cisco UCCE
Vendors
1 11 (61.11%) VMware
2 10 (55.56%) Citrix
3 9 (50.00%) Microsoft
4 4 (22.22%) Cisco
5 2 (11.11%) EMC
5 2 (11.11%) CheckPoint
5 2 (11.11%) McAfee
5 2 (11.11%) Clearswift
6 1 (5.56%) Remedy
6 1 (5.56%) BMC
6 1 (5.56%) Veeam