The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 101 87 70
Rank change year-on-year
-14 -17
Contract jobs requiring a 2nd Line Support Engineer 3 3 14
As % of all contract IT jobs located in Manchester 0.17% 0.21% 1.16%
As % of the Job Titles category 0.18% 0.22% 1.22%
Number of daily rates quoted 1 0 11
Average daily rate £160 - £135
UK excluding London average daily rate £160 £148 £150
% change year-on-year
+8.47% -1.66%
Number of hourly rates quoted 2 2 1
Average hourly rate £17.00 £15.25 £21.00
Average hourly rate % change year-on-year
+11.47% -27.38%
UK excluding London average hourly rate £15.50 £15.00 £15.50
% change year-on-year
+3.33% -3.22%
2nd Line Support Engineer
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1703 1353 1151
As % of all contract IT jobs located in Manchester 95.25% 95.48% 95.28%
Number of daily rates quoted 985 781 612
Average daily rate £370 £350 £350
Average daily rate % change year-on-year
+5.71% +0.14%
90% offered a daily rate of more than £250 £263 £200
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £378 £375 £350
% change year-on-year
+0.66% +7.14%
Number of hourly rates quoted 50 56 55
Average hourly rate £17.30 £15.75 £17.50
Average hourly rate % change year-on-year
+9.84% -10.00%
90% offered a hourly rate of more than £13.50 £11.00 £9.50
10% offered a hourly rate of more than £40.00 £29.00 £33.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support Engineer
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Manchester

2nd Line Support Engineer
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the Manchester region.

2nd Line Support Engineer Daily Rate Trend in Manchester

2nd Line Support Engineer
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the Manchester region.

2nd Line Support Engineer Hourly Rate Trend in Manchester

2nd Line Support Engineer
Top 30 Related IT Skills in Manchester

For the 6 months to 13 February 2016, IT contractor jobs across the Manchester region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 11 (84.62%) Windows
2 7 (53.85%) Active Directory
3 5 (38.46%) Windows 7
3 5 (38.46%) ITIL
3 5 (38.46%) SCCM
4 4 (30.77%) NHS
4 4 (30.77%) VMware
4 4 (30.77%) Microsoft
5 3 (23.08%) Windows Server
5 3 (23.08%) Security Cleared
6 2 (15.38%) Hyper-V
6 2 (15.38%) Cisco IPCC
6 2 (15.38%) Cisco UCCE
6 2 (15.38%) ITIL V3
6 2 (15.38%) Capacity Management
6 2 (15.38%) Windows Server 2012
6 2 (15.38%) Microsoft Certification
6 2 (15.38%) Symantec
6 2 (15.38%) MCP
6 2 (15.38%) MS Office
6 2 (15.38%) Cisco
6 2 (15.38%) MS Excel
6 2 (15.38%) NetBackup
6 2 (15.38%) SCVMM
6 2 (15.38%) DV Cleared
6 2 (15.38%) MCDST
6 2 (15.38%) Incident Management
6 2 (15.38%) Cisco ICM
6 2 (15.38%) Problem Management
7 1 (7.69%) Windows Server 2003

2nd Line Support Engineer
Top Related IT Skills in Manchester by Category

For the 6 months to 13 February 2016, IT contractor jobs across the Manchester region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Applications
1 2 (15.38%) MS Excel
1 2 (15.38%) MS Office
Communications & Networking
1 2 (15.38%) Cisco ICM
2 1 (7.69%) LAN
2 1 (7.69%) WAN
Miscellaneous
1 4 (30.77%) NHS
2 1 (7.69%) Blackberry
2 1 (7.69%) Data Centre
2 1 (7.69%) Mobile Computing
Operating Systems
1 11 (84.62%) Windows
2 5 (38.46%) Windows 7
3 3 (23.08%) Windows Server
4 2 (15.38%) Windows Server 2012
5 1 (7.69%) Windows Server 2003
5 1 (7.69%) Windows Server 2008
Processes & Methodologies
1 5 (38.46%) ITIL
2 2 (15.38%) Capacity Management
2 2 (15.38%) Incident Management
2 2 (15.38%) ITIL V3
2 2 (15.38%) Problem Management
3 1 (7.69%) Continuous Improvement
3 1 (7.69%) Service Management
Programming Languages
1 1 (7.69%) PowerShell
Qualifications
1 3 (23.08%) Security Cleared
2 2 (15.38%) DV Cleared
2 2 (15.38%) MCDST
2 2 (15.38%) MCP
2 2 (15.38%) Microsoft Certification
3 1 (7.69%) DBS Check
System Software
1 7 (53.85%) Active Directory
2 2 (15.38%) Hyper-V
3 1 (7.69%) XenApp
Systems Management
1 5 (38.46%) SCCM
2 2 (15.38%) Cisco IPCC
2 2 (15.38%) Cisco UCCE
2 2 (15.38%) NetBackup
2 2 (15.38%) SCVMM
Vendors
1 4 (30.77%) Microsoft
1 4 (30.77%) VMware
2 2 (15.38%) Cisco
2 2 (15.38%) Symantec
3 1 (7.69%) Citrix