The table below looks at the statistics for the Service Desk Manager role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Manager in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 87 82 73
Rank change year-on-year
-5 -9
Contract jobs requiring a Service Desk Manager 3 4 1
As % of all contract IT jobs located in Manchester 0.20% 0.31% 0.11%
As % of the Job Titles category 0.21% 0.33% 0.11%
Number of daily rates quoted 3 1 1
Average daily rate
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£290 £177 £325
Average daily rate % change year-on-year
+63.84% -45.53%
UK excluding London average daily rate £350 £177 £263
% change year-on-year
+97.74% -32.57%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £28.75 -
Service Desk Manager
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1430 1210 890
As % of all contract IT jobs located in Manchester 94.20% 93.15% 93.68%
Number of daily rates quoted 794 625 422
Average daily rate £350 £338 £325
Average daily rate % change year-on-year
+3.70% +3.84%
90% offered a daily rate of more than £225 £200 £215
10% offered a daily rate of more than £510 £475 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 67 67 83
Average hourly rate £13.87 £15.50 £17.00
Average hourly rate % change year-on-year
-10.51% -8.82%
90% offered a hourly rate of more than £11.00 £10.09 £11.00
10% offered a hourly rate of more than £32.50 £37.74 £77.50
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

Service Desk Manager
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Manager in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Manchester

Service Desk Manager
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Manager across the Manchester region.

Service Desk Manager Daily Rate Trend in Manchester

Service Desk Manager
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Manager across the Manchester region over the 3 months to 28 May 2015.

Service Desk Manager Daily Rate Histogram in Manchester

Service Desk Manager
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Manager across the Manchester region.

Service Desk Manager Hourly Rate Trend in Manchester

Service Desk Manager
Top 12 Related IT Skills in Manchester

For the 6 months to 28 May 2015, IT contractor jobs across the Manchester region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Manager in their job title.

1 2 (66.67%) ITIL
2 1 (33.33%) Service Management
2 1 (33.33%) Finance
2 1 (33.33%) PRINCE2
2 1 (33.33%) CRM
2 1 (33.33%) IBM
2 1 (33.33%) ITIL Certification
2 1 (33.33%) Middleware
2 1 (33.33%) Project Management
2 1 (33.33%) Mainframe
2 1 (33.33%) Business Analysis
2 1 (33.33%) Project Planning

Service Desk Manager
Top Related IT Skills in Manchester by Category

For the 6 months to 28 May 2015, IT contractor jobs across the Manchester region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

General
1 1 (33.33%) Finance
Libraries, Frameworks & Software Standards
1 1 (33.33%) Middleware
Miscellaneous
1 1 (33.33%) Mainframe
Processes & Methodologies
1 2 (66.67%) ITIL
2 1 (33.33%) Service Management
2 1 (33.33%) PRINCE2
2 1 (33.33%) CRM
2 1 (33.33%) Project Management
2 1 (33.33%) Business Analysis
2 1 (33.33%) Project Planning
Qualifications
1 1 (33.33%) ITIL Certification
Vendors
1 1 (33.33%) IBM