Customer Journey Map Contracts in the Midlands

Customer Journey Mapping
England > Midlands

The following table provides summary statistics for contract job vacancies advertised in the Midlands with a requirement for Customer Journey Map skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Journey Map over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 136 161 202
Rank change year-on-year +25 +41 -51
Contract jobs citing Customer Journey Map 3 1 5
As % of all contract jobs advertised in the Midlands 0.11% 0.029% 0.099%
As % of the Processes & Methodologies category 0.13% 0.033% 0.11%
Number of daily rates quoted 2 1 1
10th Percentile £511 - -
25th Percentile £528 - -
Median daily rate (50th Percentile) £563 £450 £530
Median % change year-on-year +25.00% -15.09% +24.71%
75th Percentile £603 - -
90th Percentile £624 - -
England median daily rate £550 £525 £530
% change year-on-year +4.76% -0.94% +17.78%

All Process and Methodology Skills
Midlands

Customer Journey Map is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Midlands with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 2,242 3,040 4,470
As % of all contract IT jobs advertised in the Midlands 82.18% 88.37% 88.25%
Number of daily rates quoted 1,493 2,119 3,305
10th Percentile £238 £250 £246
25th Percentile £356 £370 £366
Median daily rate (50th Percentile) £475 £495 £475
Median % change year-on-year -4.04% +4.21% +17.28%
75th Percentile £600 £588 £566
90th Percentile £700 £675 £653
England median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +9.69%
Number of hourly rates quoted 172 119 154
10th Percentile £11.07 £11.96 £10.15
25th Percentile £13.81 £15.05 £13.51
Median hourly rate £19.00 £17.72 £17.49
Median % change year-on-year +7.22% +1.32% +9.31%
75th Percentile £35.00 £26.81 £22.08
90th Percentile £55.00 £55.50 £33.60
England median hourly rate £35.50 £37.50 £24.35
% change year-on-year -5.33% +54.00% +1.46%

Customer Journey Map
Job Vacancy Trend in the Midlands

Job postings citing Customer Journey Map as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Customer Journey Map in the Midlands

Customer Journey Map
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing Customer Journey Map in the Midlands.

Daily rate trend for Customer Journey Map in the Midlands

Customer Journey Map
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Journey Map within the Midlands region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +31 2 £563 +25.00%
East Midlands - 1 - - 2
Customer Journey Map
England

Customer Journey Map
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (33.33%) Law
1 1 (33.33%) Public Sector
1 1 (33.33%) Social Skills
Job Titles
1 1 (33.33%) Analyst
1 1 (33.33%) Architect
1 1 (33.33%) Business Analyst
1 1 (33.33%) Service Architect
1 1 (33.33%) Stakeholder Manager
Miscellaneous
1 1 (33.33%) Product Ownership
Processes & Methodologies
1 3 (100.00%) Journey Map
2 2 (66.67%) Customer Experience
2 2 (66.67%) Project Management
2 2 (66.67%) Stakeholder Engagement
3 1 (33.33%) BPMN
3 1 (33.33%) Business Analysis
3 1 (33.33%) Business Intelligence
3 1 (33.33%) Continuous Improvement
3 1 (33.33%) Customer Engagement
3 1 (33.33%) Decision-Making
3 1 (33.33%) DSDM
3 1 (33.33%) ITIL
3 1 (33.33%) Requirements Analysis
3 1 (33.33%) Requirements Management
3 1 (33.33%) Scrum
3 1 (33.33%) Service Design
3 1 (33.33%) Ticket Management
3 1 (33.33%) UML
3 1 (33.33%) User Experience
3 1 (33.33%) UX Design
Qualifications
1 1 (33.33%) APMP
1 1 (33.33%) CBAP
1 1 (33.33%) Degree
1 1 (33.33%) IIBA
1 1 (33.33%) ISEB