The first table below looks at the demand for the Help Desk Analyst role in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Milton Keynes region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 52 61 39
Rank change year-on-year
+9 -22
Contract jobs requiring a Help Desk Analyst 15 6 20
As % of all contract IT jobs located in Milton Keynes 1.64% 0.92% 3.17%
As % of the Job Titles category 1.81% 0.97% 3.33%
Number of daily rates quoted 2 1 3
Average daily rate
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£170 £100 £105
Average daily rate % change year-on-year
+70.00% -4.76%
UK excluding London average daily rate £115 £113 £105
% change year-on-year
+2.22% +7.14%
Number of hourly rates quoted 13 4 12
Average hourly rate £12.50 £13.00 £13.25
Average hourly rate % change year-on-year
-3.84% -1.88%
90% offered a hourly rate of more than £11.60 £13.00 £13.00
10% offered a hourly rate of more than £14.50 £13.00 £14.50
UK excluding London average hourly rate £12.75 £14.00 £12.13
% change year-on-year
-8.92% +15.46%
Job Titles Category
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
831 616 600
As % of all contract IT jobs located in Milton Keynes 90.92% 94.48% 95.24%
Number of daily rates quoted 495 294 280
Average daily rate £350 £350 £325
Average daily rate % change year-on-year
-0.07% +7.76%
90% offered a daily rate of more than £233 £219 £172
10% offered a daily rate of more than £475 £450 £425
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 39 58 44
Average hourly rate £12.50 £13.50 £14.50
Average hourly rate % change year-on-year
-7.40% -6.89%
90% offered a hourly rate of more than £10.90 £11.32 £11.00
10% offered a hourly rate of more than £16.00 £22.50 £25.00
UK excluding London average hourly rate £16.50 £17.47 £18.00
% change year-on-year
-5.55% -2.94%
Help Desk Analyst
Buckinghamshire

Help Desk Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Milton Keynes

Help Desk Analyst
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the Milton Keynes region.

Help Desk Analyst Daily Rate Trend in Milton Keynes

Help Desk Analyst
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the Milton Keynes region.

Help Desk Analyst Hourly Rate Trend in Milton Keynes

Help Desk Analyst
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 11 July 2014, IT contractor jobs across the Milton Keynes region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 22 (73.33%) Windows
2 17 (56.67%) Active Directory
3 15 (50.00%) ITIL
4 14 (46.67%) Microsoft
5 11 (36.67%) MS Office
6 10 (33.33%) Windows XP
7 8 (26.67%) Finance
7 8 (26.67%) Windows 7
8 5 (16.67%) French Language
8 5 (16.67%) German Language
9 4 (13.33%) LAN
9 4 (13.33%) WAN
9 4 (13.33%) SC Cleared
9 4 (13.33%) DV Cleared
9 4 (13.33%) Security Cleared
10 3 (10.00%) Windows 8
10 3 (10.00%) Windows Server 2008
10 3 (10.00%) MS Excel
11 2 (6.67%) TCP/IP
11 2 (6.67%) VPN
11 2 (6.67%) Citrix
11 2 (6.67%) Service Management
11 2 (6.67%) Firewall
12 1 (3.33%) Disaster Recovery
12 1 (3.33%) MCDST
12 1 (3.33%) Windows 2000 Server
12 1 (3.33%) Italian Language
12 1 (3.33%) Spanish Language
12 1 (3.33%) Microsoft Certification
12 1 (3.33%) Windows Server 2003

Help Desk Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 11 July 2014, IT contractor jobs across the Milton Keynes region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 11 (36.67%) MS Office
2 3 (10.00%) MS Excel
Communications & Networking
1 4 (13.33%) LAN
1 4 (13.33%) WAN
2 2 (6.67%) TCP/IP
2 2 (6.67%) VPN
2 2 (6.67%) Firewall
General
1 8 (26.67%) Finance
2 5 (16.67%) French Language
2 5 (16.67%) German Language
3 1 (3.33%) Italian Language
3 1 (3.33%) Spanish Language
Operating Systems
1 22 (73.33%) Windows
2 10 (33.33%) Windows XP
3 8 (26.67%) Windows 7
4 3 (10.00%) Windows 8
4 3 (10.00%) Windows Server 2008
5 1 (3.33%) Windows 2000 Server
5 1 (3.33%) Windows Server 2003
Processes & Methodologies
1 15 (50.00%) ITIL
2 2 (6.67%) Service Management
3 1 (3.33%) Disaster Recovery
3 1 (3.33%) ERP
Programming Languages
1 1 (3.33%) SQL
Qualifications
1 4 (13.33%) SC Cleared
1 4 (13.33%) DV Cleared
1 4 (13.33%) Security Cleared
2 1 (3.33%) Microsoft Certification
2 1 (3.33%) MCDST
Quality Assurance & Compliance
1 1 (3.33%) SLA
1 1 (3.33%) Sarbanes-Oxley
System Software
1 17 (56.67%) Active Directory
Systems Management
1 1 (3.33%) Systems Management Server (SMS)
Vendors
1 14 (46.67%) Microsoft
2 2 (6.67%) Citrix