The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 78 92 94
Rank change year-on-year
+14 +2
Permanent jobs requiring a Help Desk Analyst 15 4 7
As % of all permanent IT jobs located in Milton Keynes 1.31% 0.37% 0.62%
As % of the Job Titles category 1.37% 0.39% 0.64%
Number of salaries quoted 15 4 5
Average salary £22,000 £17,500 £17,500
Average salary % change year-on-year
+25.71% -
UK excluding London average salary £21,000 £20,172 £20,000
% change year-on-year
+4.10% +0.86%
Help Desk Analyst
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1093 1015 1095
As % of all permanent IT jobs located in Milton Keynes 95.79% 93.29% 96.82%
Number of salaries quoted 855 861 907
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Milton Keynes

Help Desk Analyst
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Milton Keynes region.

Help Desk Analyst Salary Trend in Milton Keynes

Help Desk Analyst
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 28 November 2014, IT jobs across the Milton Keynes region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 18 (66.67%) Windows
1 18 (66.67%) Microsoft
2 14 (51.85%) SLA
3 13 (48.15%) MS Office
4 11 (40.74%) MS Excel
5 9 (33.33%) Windows XP
6 7 (25.93%) Active Directory
6 7 (25.93%) HND
6 7 (25.93%) Degree
6 7 (25.93%) Windows 8
6 7 (25.93%) Computer Science
7 6 (22.22%) LAN
7 6 (22.22%) WAN
7 6 (22.22%) SQL
8 5 (18.52%) VPN
8 5 (18.52%) Windows 7
9 4 (14.81%) French Language
9 4 (14.81%) German Language
9 4 (14.81%) Italian Language
9 4 (14.81%) Spanish Language
9 4 (14.81%) Microsoft Certification
9 4 (14.81%) ITIL
9 4 (14.81%) Systems Management Server (SMS)
9 4 (14.81%) Firewall
10 3 (11.11%) Sarbanes-Oxley
10 3 (11.11%) Disaster Recovery
10 3 (11.11%) MCDST
10 3 (11.11%) Windows Vista
11 2 (7.41%) Retail
11 2 (7.41%) FMCG

Help Desk Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 28 November 2014, IT jobs across the Milton Keynes region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.41%) IBM Notes
2 1 (3.70%) MS Exchange
Applications
1 13 (48.15%) MS Office
2 11 (40.74%) MS Excel
Communications & Networking
1 6 (22.22%) LAN
1 6 (22.22%) WAN
2 5 (18.52%) VPN
3 4 (14.81%) Firewall
4 1 (3.70%) Wi-Fi
4 1 (3.70%) Cisco IPT
General
1 4 (14.81%) French Language
1 4 (14.81%) German Language
1 4 (14.81%) Italian Language
1 4 (14.81%) Spanish Language
2 2 (7.41%) Manufacturing
2 2 (7.41%) Retail
3 1 (3.70%) Banking
Miscellaneous
1 7 (25.93%) Computer Science
2 2 (7.41%) FMCG
3 1 (3.70%) EPoS
Operating Systems
1 18 (66.67%) Windows
2 9 (33.33%) Windows XP
3 7 (25.93%) Windows 8
4 5 (18.52%) Windows 7
5 3 (11.11%) Windows Vista
Processes & Methodologies
1 4 (14.81%) ITIL
2 3 (11.11%) Disaster Recovery
3 1 (3.70%) Line Management
Programming Languages
1 6 (22.22%) SQL
Qualifications
1 7 (25.93%) HND
1 7 (25.93%) Degree
2 4 (14.81%) Microsoft Certification
3 3 (11.11%) MCDST
Quality Assurance & Compliance
1 14 (51.85%) SLA
2 3 (11.11%) Sarbanes-Oxley
System Software
1 7 (25.93%) Active Directory
Systems Management
1 4 (14.81%) Systems Management Server (SMS)
2 1 (3.70%) Backup Exec
Vendors
1 18 (66.67%) Microsoft
2 2 (7.41%) Citrix
2 2 (7.41%) Lotus
3 1 (3.70%) McAfee
3 1 (3.70%) SAP
3 1 (3.70%) Cisco