The first table below looks at the demand for the Service Desk Team Leader role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Team Leader in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 134 119 -
Rank change year-on-year
-15 -
Contract jobs requiring a Service Desk Team Leader 2 1 0
As % of all contract IT jobs located in the North West 0.063% 0.042% -
As % of the Job Titles category 0.069% 0.044% -
Number of daily rates quoted 1 0 0
Average daily rate £215 - -
UK excluding London average daily rate £215 £281 £200
% change year-on-year
-23.55% +40.62%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £24.50 £13.50 £19.50
% change year-on-year
+81.48% -30.76%
Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2915 2248 2813
As % of all contract IT jobs located in the North West 91.87% 93.36% 91.93%
Number of daily rates quoted 1541 1068 1362
Average daily rate £350 £330 £325
Average daily rate % change year-on-year
+6.06% +1.53%
90% offered a daily rate of more than £210 £220 £205
10% offered a daily rate of more than £500 £480 £475
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 206 183 187
Average hourly rate £17.50 £18.00 £19.00
Average hourly rate % change year-on-year
-2.77% -5.26%
90% offered a hourly rate of more than £11.69 £11.00 £11.37
10% offered a hourly rate of more than £40.00 £52.47 £37.50
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Service Desk Team Leader
England

Service Desk Team Leader
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Team Leader in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the North West

Service Desk Team Leader
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Team Leader across the North West region.

Service Desk Team Leader Daily Rate Trend in the North West

Service Desk Team Leader
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Team Leader across the North West region.

Service Desk Team Leader Hourly Rate Trend in the North West

Service Desk Team Leader
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Team Leader within the North West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Manchester - 2 £215 -
Lancashire - - - -
Service Desk Team Leader
England

Service Desk Team Leader
Top 25 Related IT Skills in the North West

For the 6 months to 18 April 2014, IT contractor jobs across the North West region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Team Leader in their job title.

1 3 (42.86%) Statistics
1 3 (42.86%) Project Management
1 3 (42.86%) MS Exchange
1 3 (42.86%) ITIL
1 3 (42.86%) Windows
1 3 (42.86%) ITIL Certification
2 2 (28.57%) Avaya
2 2 (28.57%) Windows 2000
2 2 (28.57%) VPN
2 2 (28.57%) SLA
2 2 (28.57%) Microsoft
2 2 (28.57%) Active Directory
2 2 (28.57%) Citrix
2 2 (28.57%) Change Management
2 2 (28.57%) MS Office
2 2 (28.57%) Blackberry
2 2 (28.57%) QA
2 2 (28.57%) User Acceptance Testing
2 2 (28.57%) iPad
2 2 (28.57%) Change Control
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Windows 7
3 1 (14.29%) Exchange Server 2007
3 1 (14.29%) Stakeholder Management
3 1 (14.29%) NHS

Service Desk Team Leader
Top Related IT Skills in the North West by Category

For the 6 months to 18 April 2014, IT contractor jobs across the North West region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) MS Exchange
2 1 (14.29%) Exchange Server 2007
Applications
1 2 (28.57%) MS Office
Communications & Networking
1 2 (28.57%) VPN
Miscellaneous
1 3 (42.86%) Statistics
2 2 (28.57%) Blackberry
2 2 (28.57%) iPad
3 1 (14.29%) NHS
Operating Systems
1 3 (42.86%) Windows
2 2 (28.57%) Windows 2000
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Windows 7
Processes & Methodologies
1 3 (42.86%) Project Management
1 3 (42.86%) ITIL
2 2 (28.57%) Change Management
2 2 (28.57%) User Acceptance Testing
2 2 (28.57%) Change Control
3 1 (14.29%) Stakeholder Management
Qualifications
1 3 (42.86%) ITIL Certification
Quality Assurance & Compliance
1 2 (28.57%) SLA
1 2 (28.57%) QA
System Software
1 2 (28.57%) Active Directory
Vendors
1 2 (28.57%) Avaya
1 2 (28.57%) Microsoft
1 2 (28.57%) Citrix