The first table below looks at the demand for the Service Desk Team Leader role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Team Leader in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Desk Team Lead
Rank - - 125
Contract jobs requiring a Service Desk Team Leader 0 0 1
As % of all contract IT jobs located in the North West - - 0.033%
As % of the Job Titles category - - 0.035%
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate - - -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £21.25 £18.75 £20.00
% change year-on-year
+13.33% -6.25%
All Job Titles
North West
Contract IT job ads with a match in the
Job Titles category
2173 2851 2817
As % of all contract IT jobs located in the North West 93.22% 91.64% 92.36%
Number of daily rates quoted 1036 1402 1393
Average daily rate £338 £325 £325
Average daily rate % change year-on-year
+3.84% -
90% offered a daily rate of more than £210 £225 £185
10% offered a daily rate of more than £475 £475 £468
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 170 171 189
Average hourly rate £17.50 £19.50 £18.00
Average hourly rate % change year-on-year
-10.25% +8.33%
90% offered a hourly rate of more than £11.50 £12.50 £10.00
10% offered a hourly rate of more than £45.00 £33.32 £40.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Desk Team Leader
England

Service Desk Team Leader
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Team Leader across the North West region as a proportion of the total demand within the Job Titles category.

North West Service Desk Team Leader Jobs Demand Trend

Service Desk Team Leader
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Team Leader across the North West region.

North West Service Desk Team Leader Hourly Rate Trend

Service Desk Team Leader
Top 27 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the North West region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Team Leader in their job title.

1 2 (100.00%) SLA
2 1 (50.00%) Incident Management
2 1 (50.00%) Statistics
2 1 (50.00%) QA
2 1 (50.00%) User Acceptance Testing
2 1 (50.00%) iPad
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) Change Control
2 1 (50.00%) Microsoft
2 1 (50.00%) Active Directory
2 1 (50.00%) Citrix
2 1 (50.00%) ITIL Certification
2 1 (50.00%) Avaya
2 1 (50.00%) Blackberry
2 1 (50.00%) Project Management
2 1 (50.00%) Quality Management
2 1 (50.00%) Change Management
2 1 (50.00%) Management Information System
2 1 (50.00%) Finance
2 1 (50.00%) C
2 1 (50.00%) MS Office
2 1 (50.00%) ITIL
2 1 (50.00%) Windows
2 1 (50.00%) Windows 2000
2 1 (50.00%) MS Excel
2 1 (50.00%) MS Exchange
2 1 (50.00%) VPN

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the North West region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) MS Exchange
Applications
1 1 (50.00%) MS Office
1 1 (50.00%) MS Excel
Communications & Networking
1 1 (50.00%) VPN
General
1 1 (50.00%) Finance
Miscellaneous
1 1 (50.00%) Statistics
1 1 (50.00%) iPad
1 1 (50.00%) Blackberry
1 1 (50.00%) Management Information System
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 2000
Processes & Methodologies
1 1 (50.00%) Incident Management
1 1 (50.00%) User Acceptance Testing
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) Change Control
1 1 (50.00%) Project Management
1 1 (50.00%) Quality Management
1 1 (50.00%) Change Management
1 1 (50.00%) ITIL
Programming Languages
1 1 (50.00%) C
Qualifications
1 1 (50.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (100.00%) SLA
2 1 (50.00%) QA
System Software
1 1 (50.00%) Active Directory
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) Citrix
1 1 (50.00%) Avaya